Hotel - Novotel Phu Quoc Resort
Novotel Hotel Novotel Hotel

Novotel Phu Quoc Resort Hotel

4.0/5 775 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 98.00 USD Non member rate
From 98.00 USD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Four outdoor unheated pools
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Two outdoor tennis courts
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 366 rooms
  • 337 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,505 reviews

Our guest reviews for Novotel Phu Quoc Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 775 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
H. Y. Friends - 14/09/2018 AccorHotels certified review
« Excellent resort! »

The staff are extremely friendly, the breakfast has a lot of options and the sea food restaurant is excellent. Rooms were cleaned daily, very modern and the bed was so so comfortable! Rooms Division Manager Krzysztof Staszewski is super helpful and friendly, assisting me with everything during my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y. H., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort

Sandy C. Couples - 14/09/2018 AccorHotels certified review
« pleasant stay »

very nice beach, polite staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandy C., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort

Anonymous Families - 12/09/2018 AccorHotels certified review
« good »

happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Van Buu Dien D., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort

Jack Solo - 10/09/2018 AccorHotels certified review
« Amazing »

Wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Kính gửi Van Phuoc P., Chúng tôi vô cùng biết ơn vì những ý kiến đóng góp của quý khách liên quan tới thời gian quý khách nghỉ tại Novotel Phu Quoc Resort. Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi hy vọng chuyến đi lần tới của quý khách cũng sẽ dễ chịu như các chuyến đi trước. Trân trọng, Hanh Truong Quality Control Novotel Phu Quoc Resort

Quoc (. Families - 09/09/2018 AccorHotels certified review
« Excellent »

Everything are wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Quoc Kim T., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort

Diệp C. V. H. Solo - 31/08/2018 AccorHotels certified review
« i feel disappointed with the service in here »

_ checked in service is very slow _ breakfast is not so many choices - room are ok but need to be full set up when customers arrived( i need yo asked for the toothbrush? _ i feel disappointed with Novotel PQ and all my payments in here not be calculated to points yet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diep h. Vu C., Thank you for taking the time to tell us about your experience at the Novotel Phu Quoc Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort

Rena Y. Friends - 23/08/2018 AccorHotels certified review
« Thank you for everything »

I am really satisfied with the stay in Novotel. That are so kind and I got a room upgrade. It was very great!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rena y., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort

Lê T. T. M. Families - 22/08/2018 AccorHotels certified review
« Should to know how will the weather be in your vocation »

Nice place for rest with children. Resto and cafe are good.

Xi Couples - 21/08/2018 AccorHotels certified review
« Fantastic reSort »

Perfect from start to finish, I wish I could come back soon!

A V. S. C. Families - 20/08/2018 AccorHotels certified review
« Great staff and an amazing place to stay »

Had the best vacation here recently, recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear suhan k., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort

Nattagan K. Business - 20/08/2018 AccorHotels certified review
« ๋Just 'Great' »

Great room, Friendly Staffs, Professional Service

Our hotel has responded to the review
Our hotel has responded to the review

Dear NATTAGAN K., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort

Hong Couples - 20/08/2018 AccorHotels certified review
« Mr »

Was extremely smooth and definitely will come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shuang Hong G., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort

Friends getaway - 13/08/2018 TripAdvisor review
« A gem of a Novotel »

Not to far from the airport, on a quiet beach, in an area being built up. Sits this great Novotel. The rooms are amazing. The food was excellent. The staff was very attentive and if it was not for Minh at the front desk, the stay so great. Minh was one of the best Accor staff members I have ever encountered. I will be back to this hotel. If you are looking for a great island stop. Visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen P Thank you for your sharing experience with Novotel Phu Quoc Resort on TripAdvisor. We are glad to know that you love our room and food services, we believe that you had a great vacation at Novotel and we really love your comment. On behalf of Mr. Minh thank you for your compliment. I am sure that I will share it with him as well as the whole team. Your comment is such an inspiration to them. Once again, thank you for your feedback and we hope to see you soon with more magnificent stay. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort

Bean Friends - 12/08/2018 AccorHotels certified review
« I am happy »

Good place for relax

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chi Nghia D., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort

Lieu Families - 10/08/2018 AccorHotels certified review
« Nice and huge resort »

Novotel PQ is a lovely resort. It is far from the main city however it has a free shuttle bus to the main city and to the airport. We lived in a very spacious villa with our own mini pool. Everything is new and clean. The resort is huge, so we really enjoyed the mini bus, which can drive us around the resort whenever needed, we just dial 0 and it will come. The breakfast buffet is fantastic. WiFi works great and so does the air condition. Check-in and check-out is fast. The staff is very polite and service minded and speaks English. Free bottles of water were refilled every day in our villa. The beds are very comfortable. We would like to return to Novotel PQ.

Steve Families - 10/08/2018 AccorHotels certified review
« Director »

Very nice, very friendly, great service with the sea food restaurant, excellent room with a view.

Viraj C. Business - 08/08/2018 AccorHotels certified review

IT WAS ABSOLUTELY FANTASTIC! GREAT TO BE GREETED BY RAHUL AGAIN. AND MINH WAS EXCEPTIONAL.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prithviraj c., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort

Thuy H. Families - 05/08/2018 AccorHotels certified review

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Kính gửi Quoc Huy P., Chúng tôi vô cùng biết ơn vì những ý kiến đóng góp của quý khách liên quan tới thời gian quý khách nghỉ tại Novotel Phu Quoc Resort. Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi hy vọng chuyến đi lần tới của quý khách cũng sẽ dễ chịu như các chuyến đi trước. Trân trọng, Hanh Truong Quality Control Novotel Phu Quoc Resort

P. Q. D. Business - 04/08/2018 AccorHotels certified review
« We were Ok with the Novotel »

Breakfast was not good

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. Quynh P., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort

Tung N. Families - 01/08/2018 AccorHotels certified review
« Average stay at Novotel Phu Quoc »

The room is nicely decorated. Garden view is relaxing, the bathroom is okay (the glass door slams sometimes). Tennis courses are great. Some staffs were a little bit annoying and not really welcoming. Breakfast was not really good. Very crowded and noisy room. Food quality was average. The ocean bar closed too early and there is no activity there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tung Hoang N., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are well-noted the remark about the glass door and our staffs. Please trust that we are doing our best to improve this challenge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanh Truong Quality Control Novotel Phu Quoc Resort

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 98.00 USD Non member rate
From 98.00 USD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates