Hotel - ibis Styles Batam Nagoya
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Ibis Styles Hotel

ibis Styles Batam Nagoya Hotel

Jl Yos Sudarso Bengkong Laut  Batam Kepulauan Riau 
29458  BATAM
INDONESIA

45 reviews
TripAdvisor Rating Based on 45 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air Conditioning
  • HANG NADIM
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 187 rooms
  • 164 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Automatic air control
    • Crib on request
    • Minibar
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Styles Batam Nagoya

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 45 reviews
TripAdvisor certified review
Couples - 29/06/2017
« Weekend staycation »

Service was almost zero to none. Host at the restaurant was always on her phone and does not even acknowledge guest. The bed in the room was really comfortable though! We really liked the style of the room too. However, the aircon in the room was never cold enough, even after the maintenance guy came to look at it. The hot water in the room is also very inconsistent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saltylady, Thanks for your feedback regarding your stay in ibis Styles Batam Nagoya. We have taken necessary actions of improvement to ensure that Guest Satisfaction always on priority. Best Regards, Mulwardi TJITRA General Manager

TripAdvisor certified review
Couples - 28/06/2017
« Value for money short getaway hotel »

Booked 3D2N with redemption of points. Check-in was not fast, took a while to do the point deduction, and reception almost forgot to return us the change in cash. We also didn't receive info on wifi login, breakfast, free dining voucher upon check in. Design and comfort were good, though husband complained it was quite dusty. We saw the pool water was really .. unusable, but I guess the staff knew better and cleaned up right before the surge of guests arrived. Breakfast spread was splendid, had my favourite bubur ayam! Lots of local and international spread, extremely value for money. Just to add, room service was reasonably priced and very yummy too. You just need to get hold of the menu (not in the room, so just call). Shuttle bus was convenient but we wished there was a return ride for the 6pm slot. Perhaps next visit? ;) Lift is by touch activation, instead of usual button. Took us a while to figure THE way to touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yingyme, Thank you for your review on your recent stay with us at ibis Styles Batam Nagoya. We look forward to welcome you back. Best Regards, Mulwardi TJITRA General Manager

TripAdvisor certified review
Friends getaway - 14/06/2017
« Family Suite »

Room was huge separated with a living area, 2 queen beds, huge bathroom with a bathtub and a super big balcony! The shower gel & shampoo provided smells really good, me and my girlfriends love it! Breakfast spread was good but the coffee from the coffee machine was diluted. Had double portion of their Mee Rebus, it was really good. Did the Massage with body scrub after breakfast and it was really good. I check-out the hotel with baby skin. Haha The only bad thing is we heard a man chanting/screaming, voice came from outside of the balcony at around 4am. It was scary! We dare not open our eyes and waited almost 30mins before everything went peaceful again. We checked with the reception the next morning asking if people do their prayers at 4am and they advise that they usually don't. That left our brains go wild with imagination...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanc08, Warmest greetings from ibis Styles Batam Nagoya. Thank you for your review regarding your stay with us at ibis Styles Batam Nagoya. I have forward your comments to our team and I am sure that it motivates them to keep the service and keep on improving. The sound you've heard at 4am, I assume that it was prayer sound from the mosque (which is located not too far from our hotel), and during this period ; we were on the Ramadhan period where we began our early breakfast (Sahur). Best Regards, Mulwardi TJITRA General Manager

TripAdvisor certified review
Couples - 17/05/2017
« stay in ibis hotel »

the environment not bad but far away from town. Breakfast not too bad., there is one dish black glutinous rice did not wash properly alot of sand inform staff seems like staff don't bother, ALa CAT dish manual there is not much variety.

TripAdvisor certified review
Business - 10/04/2017
« Average »

Hotel looks nice maybe because its still new. But there are some shortcomings that I felt like there is no tissues paper in the toilet and I had to asked, the floor looks not cleaned on the 2nd day, the coffee powder was still on the shelf for drinks, the compliments water were not in the room too on the 2nd day and I had to ask the receptionist.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nikolaisang, Thank you for sharing your experience with us. We are sorry to hear that some areas of services were not up to your expectation. We are working with our Housekeeping Manager for an immediate follow up and improvement by constantly re-training our staff to prevent such future occurrence. We truly appreciate your feedback and we hope that this incident does not deter you from choosing to stay in ibis Styles Batam Nagoya. We hope you will give us the opportunity to better serve you in a not too distant future. With best regards, General Manager ibis Styles Batam Nagoya

TripAdvisor certified review
Business - 26/02/2017
« Best Ibis Styles »

For a start, I got a complimentary upgrade without even asking for one although being a gold card member I could have done so. I have stayed in Ibis styles/Ibis in Malaysia, Indonesia and China but this in Batam probably the best in term of hotel facilities are concern. Good Variety of choices too for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darrensekyaut, We appreciate your positive feedback about your stay with us, it is indeed delightful to hear that you had enjoyed your stay. We truly appreciate your comments and we are constantly striving to improve on the quality of our services to enhance better guest experience. Let us know if there is anything we could do prior to your next visit, we look forward to serving you again soon! With best regards, General Manager ibis Styles Batam Nagoya

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