Hotel - ibis Styles Batam Nagoya
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Batam Nagoya Hotel

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4.5/5 107 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Automatic air control
    • Air Conditioning
  • HANG NADIM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 187 rooms
  • 164 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Automatic air control
    • Crib on request
    • Minibar
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 293 reviews

Our guest reviews for ibis Styles Batam Nagoya

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 107 reviews
AccorHotels certified review
Karen Families - 20/04/2018
« Relatively Satisfied »

1. Check in process - Quick & easy. 2. Room - Huge. Love it. Except the extra bed that was requested was not set up yet even though at check in desk it we were assured it was in. had to call get it set up. 3. Cleanliness of room - erm.. not the best. strands of hairs in toilet & bathroom area. can definitely do better. 4. Hotel environment - lovely, new, fresh, updated. 5. Hotel breakfast - erm.. can do better with selections. Definitely consider adding bacon and sausages. (even halal ones are fine) but need to have it. no breakfast is complete without it. 6. Love the pool. 7. Rooftop terrace restaurant - Will really love to have PIZZA! But generally the food is yummy. & the chef is really fast with service unlike most batam restaurants we've experience. (mostly slow service, slow cooking... yawn) Piece of advice - Team members need to be re-trained sufficiently about the concept of "clean as you go". Probably a culture challenge but it can be done. We were in room 531. A neighbour ordered room service and left all their trash outside including plastic bags with wet residue. A staff member removed the trash but the dirty water dripped all along the corridor. He did not return to clean it up nor put a wet floor sign nor call housekeeping to clean it up.

AccorHotels certified review
Imam S. Families - 19/04/2018
« Mr »

our experience during the stay at ibis hotel is very satisfied, the appropriate facilities on the ibis web, clean, breakfast menu is also varied.

AccorHotels certified review
Habsah A. R. Friends - 18/04/2018
« Pleasant and comfortable stay. »

Rooms were clean, beds are comfortable . We were given connecting rooms which we have requested. Breakfast spread is simple and good. However in our room, we always keep on hitting the sliding door stopper which is very sharp and nearly trip couple of times . Hotel need to do something about this.

AccorHotels certified review
Mann Couples - 16/04/2018

First impression was excellent and first impression on the room was impressive.But on looking closer, the bedsheet /pillows does not not look been change.The floor also were dusty with crumbs.Housekeeping not up to standard. Hope it will be better for the next visit. Check in and check out services is excellent though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asman Mohd. SAID, We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
Anonymous Couples - 16/04/2018
« Superb! »

The service and hospitality from all the employees was warm and great. The junior suite has a cool and modern design, definitely spacious. Requested for a birthday cake and it was sent to our room, thank you very much! :) However, we found that the water in our room was a little yellow even after running the tap for some time. I hope this could be look into. Apart from that, everything else from check in to check out... was smooth, efficient and superb!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nur Sharizzah M., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
Chavapan N. N. Business - 13/04/2018
« poor service and smelly room. »

Booked junior suite. Turned out to be very smelly room. House keeping took away key card without permission. Took towel our for cleaning without putting the new one in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chavapan Na N., Thank you for taking the time to tell us about your experience at the ibis Styles Batam Nagoya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have taken several corrective actions to improve our quality of service and products. A thorough check by our re-trained Housekeeping supervisor is in place, to ensure that room cleanliness and readiness are well respected. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
Ebeneser S. ,. S. O. M. A. J. Solo - 11/04/2018
« I love the hotel concept,, »

Everything awesome, the hotel concept brings me to another adventure, cargo yes cargo . All departments service Aldo fantastic, keep it up

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak E., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
Nurjamilah Couples - 09/04/2018
« Comfort »

Comfort. Worth the $$. Toilet drainage system should improve. Eventhough it is clean. Special mention to staff name Monica for her politeness and professionalism.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nurjamilah R., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will inform Monica about your compliments which I believe that she will be happy with. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
Annabel K. Friends - 09/04/2018
« Ibis styles in Batam is always a winner. »

Clean, fresh decor. Well maintained. Staff are personable and service orientated. Restaurant food is affordable and delicious. Bar is very trendy. I'll be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annabel SEK KHENG k., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback especially from our repeater guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back and wish that your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
S. Families - 09/04/2018
« Extremely satisfied!!! »

I love their concept!!! Super cool. Loving their foods there! Overall, i love it & satisfied! Would definitely come again!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maya S., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
Harry S. Business - 09/04/2018
« Nearly satisfied »

Been here a couple times...like the atmosphere...the room is spacious...clean The downside is 1. Lack of person working at the receptionist...especially in the evening...there's only 1 person at the receptionist desk...so if there is more than 3 guests he/she will get overwhelmed by the check in procedure...i had to wait 20 minute just to ask 1 question...since he/she can't pay attention to me.. 2. Lack of variety in the room service menu...you should add some more 3. Im not trying to be in the center of attention , but at least show some special treatment to membership's holder...i dont see they really know what accor membership really mean...i dont feel the privilage...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Harry S., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback on loyalty member are taken into serious consideration, hence we have taken corrective actions by reinforcing training emphasizing the quality of service especially towards our loyal member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
Yoga A. Families - 09/04/2018
« Enjoy »

The hotels was clean, comfort and friendly I enjoy to stay here and probably will stay here again if I come to Batam

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Yoga A., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
Shuet M. T. Families - 09/04/2018
« Good »

Room was nice, however, the dinner we had at he Restaurant was not good. Standard of dinner can be further improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shuet Mei T., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have taken improvement actions in our dining experience both on quality of the food served and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
Ingfrid S. Business - 08/04/2018
« My First Time Experience »

I have to be honest with the services, It was quite good experience, but if u ask me if I wanna go back again, I might consider those question. For me, cleaning is a must. But the way they clean up, its not even clean. they don’t wipe the coffee stain, they put the empty plate after my room service in front of my room, and its quite annoying isn’t it? I mean, u can call ur room service to pick the dish back except putting it in front of guest room. for me, cleaning part, the most annoying one was the coffee stain, they dont even wipe it out. and my room so so so smelly!!!! i dunno what kind of annoying smell, but from there, I know that they not even cleaning up properly. Next, The breakfast, pls make more variance. its quite plain and too blend! And the table, they don’t clean it up too. How do u expect I’m sitting there while u do the cleaning? I’m coming for bfast, and its suppose to be quick one. waiting for u to clean up, to put up utensils, etc. takes a lot of time! my company, only wanted to stay in Accor Hotels. pls do better in future, its quite disappointing for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear INGFRID S., Thank you for taking the time to tell us about your experience at the ibis Styles Batam Nagoya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have taken corrective actions on our quality of services. Further training and supervision are in place ensuring that the cleaning method is respected. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
Mohd A. B. H. Families - 08/04/2018
« We loved the room we stayed in and the kids loved the bath tub »

Overall we are very satisfied in the service, food and the rooms. The restaurant at the rooftop is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohd. Aris H., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
Indra L. Solo - 07/04/2018
« Best hotel for lower price in Batam »

I like to stay in Ibis Styles Nagoya, Batam with some reason: 1. Able to gain higher hotel standard, such as swimming pool, fitness area feature at SGD 40's (IDR 400K's) rates. I am an architect, i was glad & happy to receive a higher architectural specs, such as 'Grohe' & Geberitt' brand in room sanitary (not just Tot* as like others at the same hotel grade. 2. Nice breakfast, lot of variation, unfortunatelly the latte coffee machine (not the Nestle one) was under repairing. 3. Nice architectural design, like "industrial type" but not being cheaper.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Indra L., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
Galn Friends - 07/04/2018
« Perfect »

The environment is very good,and we can enjoy a cup of wine on the top of the building.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xia W., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
Jason S. Solo - 07/04/2018
« Good »

Friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joo Siang JASON s., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
Helen L. H. Couples - 06/04/2018
« Good »

I like staying in the ibis style nagoya batam... as i always come to stay there (this is 9 or 10 times staying there). All staffs are always trying to fullfil all my wishes... Thank you... Will back for sure...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen Lukman H., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

AccorHotels certified review
I. Couples - 05/04/2018
« Room is unique. »

Requested for a joinbed., checked in at night but bed still not joined. Room is unique. Breakfast was normal. Aircon leaking at the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear I., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the late action on the room inquiry. We took note to improve it. Working together with our engineering team, we are fixing the aircon in the restaurant -which leaks due to condensation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

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