Hotel - ibis Styles Batam Nagoya
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Batam Nagoya Hotel

4.0/5 125 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • HANG NADIM
  • Languages spoken at the hotel
    • English
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 187 rooms
  • 164 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 425 reviews

Our guest reviews for ibis Styles Batam Nagoya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 125 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Syukri Friends - 13/07/2018 AccorHotels certified review
« Pleasant experience »

Service was excellent, may need more facilities in the hotel since there is no mall or shops nearby. Not much variety of food for room service also.

Emma Families - 11/07/2018 AccorHotels certified review
« Great hospitality »

Staffs were very friendly, hotel is very clean and i lke the separated shower and toilet style..had a pleasent stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAMIMAH I., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi Tjitra General Manager

Jeslyn.s Families - 10/07/2018 AccorHotels certified review
« 3rd stay at Ibis Style Batam Nagoya, all are good except the air-conditioner and some minor comments »

Booked 2 rooms this time round and requested for adjoining rooms. But however, we were given rooms far apart although of the same level. We accepted it and proceeded to check-in the rooms. To our surprise, the air-conditioner is not working once again (same experience from 1st and 2nd stay), one of the matress cover was stained too and we had to request for room change. We were initially told that if we had used the room, we cant change to another. We definitely did not use the bed but toilet only. Our request was yet rejected as we were told we have used the toilet. But however, rearrangement was only granted upon negotiation. The hotel finally arranged for both the rooms to be changed, althought one of the room's air-conditioner is still not working very well, but better than the one before. We also note that the toiletries were not fully and sufficiently provided for 2 pax/room. Nothing was done despite informing the front desk. Nonetheless, the hotel facilities and comfort is definitely the best in Batam. I hope the air-conditioner will be resolve during my next visit.

Bryan Couples - 09/07/2018 AccorHotels certified review
« Awesome oasis for a staycation »

Loved the junior suite with its panoramic windows (except there is no view!). Well positioned on top of a hill overlooking the Nagoya district of Batam below, makes for a splendid retreat for a weekend away from Singapore.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRYAN L., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi Tjitra General Manager

Jason Couples - 09/07/2018 AccorHotels certified review
« In Service & room »

I not satisfied in your room ,not clean in the room & bad,I stay 2nd day moring going out & back to my room I found my bed sheet never change all & toilet paper going finish never change or standby for use & flooring also not also clean example:under the bed flooring, 3rd day the all same thing in the room & toilet paper use finish also never put new roll inside the toilet I have call say my room toilet paper use finish can bring up new roll to my room I wait till I when to sleep till next the new toilet roll don't have,I only satisfied ground floor customer service they have good Smile face & nice also the 2 guy driver also good & your hotel food & breakfast food is nice Thank

B. X. Friends - 09/07/2018 AccorHotels certified review
« nice staycation for a short trip »

hotel staffs are friendly and kind. hotel with fswimming pool, massage facilities. room is spacious and full set of amenities.

Veronica Friends - 08/07/2018 AccorHotels certified review
« Very bad stay »

- cleanliness needs to be improved. Stains on bedsheet, pillows and towels - shower gel and shampoo are the same - slow wifi - maybe it is my bad for not checking prior, but it was so disappointing that the hotel doesnt have World Cup channel! - extra bed was very hard! No extra cushion provided - breakfast selection was poor! The chicken that I took was spoiled. Staff did not apologize at all - spa/massage counter does not have people to welcome guest. Not too sure if you guys even need business - receptionist said late check out was not available (i know this is only by luck, but certainly i have no luck staying like as compared to all other hotels in Batam that always grant me a late check out)

C. Families - 08/07/2018 AccorHotels certified review
« Good service but some equipment such as fridge need to be improved »

Room was good but near to the main road, which is quite noisy. The sound proofing is not very good which can be improved. Understand that family suite are all facing the main road. The door to the balcony sometimes cannot be shut properly causing a gap and introducing more noise to the room. Was told that there is a freezer/fridge in the room but only to see that it is a mini fridge which is not even cold.

Okada Families - 08/07/2018 AccorHotels certified review
« Spending the time to stay in hotel Ibis style batam »

All over we love to stay in Ibis Style Batam. I went for holiday with my family. The design of the interior room and hallway are uniqe and very creative. The room was so clean, the light was good. These were my 2 times to stay at this hotel. The hotel locate ia very good not to far from nagoya and other places. Hope next time we could stay again at this hotels.

Hairun Solo - 07/07/2018 AccorHotels certified review

Team was friendly and fast . But cleanliness at the pool area is bad. Housekeeping did not clean the room properly as there are rubbish under the bed. Overall this ibis Styles has good breakfast compare to the rest of accorhotel group. And ibis bed has always been my favorite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAIRUNASAD A., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have taken corrective actions in regards to our Housekeeping service quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

Basant Solo - 07/07/2018 AccorHotels certified review
« Excellent »

All aspects - room, breakfast, view - were very good. My only complaint is that the only soap provided in the room was the shower gel - no soap to wash my hands at the sink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BASANT K., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologize for the absence of the hand-soap. I have taken corrective actions to ensure the availability of the hand-soap in each room prior the guest arrival. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

Teo B. T. Friends - 03/07/2018 AccorHotels certified review
« Excellent »

Very cool nice and clean

May Y. Couples - 03/07/2018 AccorHotels certified review
« Delightful stay »

Place was clean and stylish in every rooms. Designs are special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAY Y. C., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mulwardi TJITRA General Manager

Dorothy T. M. Y. Couples - 30/06/2018 AccorHotels certified review
« I stay in room 509 I left my Shisedo cleanser in that room I wonder whether your house keeping throw away if did not throw I plan to go back to stay around 24 July or 25 July for 2 nights. »

Quite ok

Anonymous Families - 26/06/2018 AccorHotels certified review
« Good but not fantadtic »

Please improve the house keeping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RU YIH L., Thank you for taking the time to tell us about your experience at the ibis Styles Batam Nagoya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have taken serious corrective action plans in regards to our Housekeeping team and/or their quality of service. It aims to see significant improvements and ensure our guest satisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mulwardi TJITRA General Manager

Rosni J. Couples - 26/06/2018 AccorHotels certified review
« Satisfied. »

Everything was good. The food, room n service tiptop.. The lady staff that check me in around 6 plus to 7 was very friendly n helpful. Will definitely come again n recommend to my family.. Im from room 729.

Michelle N. Couples - 26/06/2018 AccorHotels certified review
« Pleasant stay. »

1) Friendly and helpful staff at the reception. 2) Heater for shower was cold and hot. Making shower not pleasant. 3) no room keeping when i informed the staff to arrange for me.

Family - 26/06/2018 TripAdvisor review
« Best hotel for family in Batam »

The hotel staff are friendly and helpful make we feel welcome. The kids pool and playground was amazing. The room is fantastic and clean. The hotel also provides free one way to Nagoya mall shuttle. Wifi is free and good. The Spa is awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 207asrula, Thank you for the ratings and feedback on ibis Styles Batam Nagoya. We look forward to welcome you back. Sincerely, General Manager ibis Styles Batam Nagoya

Peggy Families - 25/06/2018 AccorHotels certified review
« Nice Hotel »

Housekeeping :- More room to improve. As our first day of arrival, I understand the room may not be ready & we're willing to wait. However when we reached the room, we found there's biscuits crumbs right behind the room door. Basic amenities, i.e coffee & tea, not sure if there's any policy of not "refillable"? We're staying for 3 nights but after we had our 1st night.. we don't see the refill for coffee & tea bag. Breakfast :- since the breakfast starts at 7am. I assume all the food should be ready by then. But somehow the egg station was not ready? Have to wait quite a while then only the staffs are doing. Porridge & soup should maintain a certain tempreture. I find it bit cold. even i came down breakfast pretty early. Swimming Pool : - The water smell bit rusty & cloudy. Properly can improve better. Room : - The room I'd say is very comfy. We all had a good sleep during our stay Front Desk : We have to give a good thumbs up to Aulia, Laura & Monica. They always being very helpful during our stay. Overall : We still love our stay in Ibis Hotel Nagoya. Hope to see a better service in future.

T. L. E. Families - 24/06/2018 AccorHotels certified review
« good »

Receptionist should give guest area map to surrounding places. Overall staff are all quite helpful. The bathroom in the 2nd bedroom ( for my son & family) was not clean properly, floor has lots of hair.

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