ibis Styles Batam Nagoya Hotel 3 stars

TripAdvisor rating 4.0/5 193 reviews
ibis Styles Batam Nagoya
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Hotel extras

  • Web corner and free WIFI throughout the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • HANG NADIM
  • Languages spoken at the hotel
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Services for children
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

ibis Styles Batam Nagoya

Jl Yos Sudarso Bengkong Laut
Batam Kepulauan Riau
29458
batam
indonesia

Tel: +627785707000

Fax: (+62)7785707001

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    HANG NADIM At 18.1km / 11.25 miles - Shuttle paying

GPS :1.153341, 104.021147

Our accommodations

Superior Room with one Queen bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: Pool side, City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: Pool side, City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with one Queen bed

  • Max. number of persons: ‌2
  • Area: From 35
  • Views: Pool side, City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 35
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

Junior Suite Room with one Queen bed

  • Max. number of persons: ‌2
  • Area: From 49
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe(...)

Junior Suite Room with one Queen bed with Balcony

  • Max. number of persons: ‌2
  • Area: From 44
  • Views: Pool side, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathrobe(...)

Junior Suite Room with twin beds with Balcony

  • Max. number of persons: ‌2
  • Area: From 44
  • Views: Pool side, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe(...)

Family Suite Room

  • Max. number of persons: ‌4
  • Area: From 63
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathrobe(...)

Our restaurants and bars

STREATS

Type of cuisine: International

Enjoy breakfast, lunch and dinner at STREATS restaurant with our wide variety of international cuisine and local delights.

Lunch

11:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUNKEN BAR

Photo non contractuelle / Strictly non binding

Relax by the tranquil waters free of our form swimming pool with a signature cocktail or a classic drink from the pool bar. Pair your beverages with a variety of international dishes or light bites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 425 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
ibis Styles Batam Nagoya

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,049 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

193 reviews

Premium price for lousy service and benefits

Customer review rating 4.2/5

Tantawi S. Couples - 13/07/2019 AccorHotels certified review

Can't even get extra mineral water which cost only 0.40 cents for free for a night that costs 50 usd in batam on a weekday which is considered more than a 3 star hotel price. Staff is arrogant, can't even get a bottle opener to our room. Instead they asked us to bring our beverages down to the restaurant to use the bottle opener. Only after i made my argument, then they send it. Can't get any requests without having to made my argument. And to think i was a regular there.

Dear Mr TANTAWI S., Thank you for taking the time to tell us about your experience at the ibis Styles Batam Nagoya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dhana Dhiwantara Operations Manager

Ok

Customer review rating 4.2/5

Low K. C. Couples - 12/07/2019 AccorHotels certified review

Shortage of spa No massage I pass by your hotel and book one night

Dear LOW KAY c., Thank you for taking the time to tell us about your experience at the ibis Styles Batam Nagoya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dhana Dhiwantara Operations Manager

Satisfactory stay with a couple of exceptions - poorly equipped gym, poor availability of english TV channels

Customer review rating 4.2/5

Diago Friends - 09/07/2019 AccorHotels certified review

Marked improvements in many aspects since my last stay, especially replenishing the salad bar at the breakfast buffet. I also noted the improvement in cleaning of tables after guest finished their breakfast, and attempts to clear up the messy buffet areas caused by inconsiderate guests selecting their breakfast items. The daily change in the vegetable offered was welcome. The quality of black coffee could be improved as well as the varieties of pastries and breads. The room and the environment therein was excellent, but the variety of english language programming is sorely limited - I am forced to use my mobile screen to be entertained in-room. kudos to allowing grab taxi into the hotel compound - I learnt this is a huge problem for some other hotels and near all the shopping malls. Sadly the gym equipment remains a sore point. The equipment is not working entirely and needs to be refurbished with free weights too

Dear Mr DIAGO ROSARIO F., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Ms

Customer review rating 4.2/5

Anonymous Families - 08/07/2019 AccorHotels certified review

Cleanliness of room deplorable. Blood and dirt stains on bed linen and basic shampoo and soap in bathroom was missing. Smoking room was given despite specific request for Non smoking room. Standard has really deteriorated since our last stay .

Dear Mrs Kay K., Thank you for taking the time to tell us about your experience at the ibis Styles Batam Nagoya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dhana Dhiwantara Operations Manager

.

Customer review rating 4.2/5

Anonymous Families - 08/07/2019 AccorHotels certified review

Great stay, great service, great property with awesome amenities considering it belongs to a Ibis brand. But room cleanliness needs to be improved. The arm chairs, curtains, bed linens, towels are badly stained.

Dear Mrs EUDORA T., Thank you for your feedback on ibis Styles Batam Nagoya. We apologize for the inconvenience during your stay in regards to the housekeeping cleanliness. We have taken corrective actions and refreshment training's for the team. We look forward to welcome you back, and hope that you will see positive improvements on your next stay. Sincerely, Dhana Dhiwantara Operations Manager

No good

Customer review rating 4.2/5

A. C. Families - 08/07/2019 AccorHotels certified review

Breakfast not good. Aircon not cold or strong. Only spa is good.

Dear Mr c. A., Thank you for taking the time to tell us about your experience at the ibis Styles Batam Nagoya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comment regarding the breakfast and air conditioning will be put to our attention for improvement very soon. Thank you again to share your experience and we hope your next visit will be more pleasant than previous Sincerely, Dhana Dhiwantara Operations Manager

not bad

Customer review rating 4.2/5

Erick Couples - 07/07/2019 AccorHotels certified review

Room is ok,staff is friendly. But the water itself from the shower is quite slow. And for the water heater cant supply a constant heat. Sometimes hot yet cold.So it did gave us not too good experience from shower. But the rest was great.

Dear C., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. We are glad you enjoyed our room and friendly staff but it's unfortunately for us to hear you had an issue with the water heater in your room, I will be put to our attention for improvement very soon. Please accept my apology for the issue you had. Your feedback is both valued and appreciated. Once again, thank you for providing us the valuable feedback and we shall look forward to welcoming you back. Sincerely, Dhana Dhiwantara Operations Manager

Great value for money

Customer review rating 4.2/5

H. Friends - 07/07/2019 AccorHotels certified review

Good staff, good facility, good breakfast, good value, easy check in, stylish room.

Dear Mr ANTONIUS H., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Best exprience

Customer review rating 4.2/5

Nad Families - 06/07/2019 AccorHotels certified review

Everything was good . Reasonable price stay

Dear Mrs KHAMARIA B., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhwantara Operations Manager

Splendid,nice hospitality

Customer review rating 4.2/5

Anonymous Families - 06/07/2019 AccorHotels certified review

Thanks to the friendly and helpfuly FO and deliciousy breakfast...

Dear Mrs UPIT A., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Extremely pleased

Customer review rating 4.2/5

Zoully Friends - 05/07/2019 AccorHotels certified review

Hotel is new, pretty, modern and up to date. It's maintained well and clean throughout, love the concept which is something new. Staff were nice and polite which makes our stay feels great. Hopefully they could maintain that standard and service.

Dear Mr MOHAMED ZOLKARNAEN B., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Golf trips to Batam

Customer review rating 4.2/5

Samad A. Solo - 05/07/2019 AccorHotels certified review

I am regularly choose Ibis Styles hotel when visiting Batam. Hotel location suitable for relaxing and far away from noisy and busiest city area.

Dear Mr SAMAD A., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Staff

Customer review rating 4.2/5

Muhd A. Solo - 05/07/2019 AccorHotels certified review

Staff very friendly

Dear Mr MUHAMMAD a. BIN MOHAMED SAAT, We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara OPerations Manager

Very welcoming staff

Customer review rating 4.2/5

Gs Friends - 02/07/2019 AccorHotels certified review

I would definitely want to come back. Travel agent's rate is worth it, indeed value for the money. The massage in house is really very good, relaxing & soothing for my whole body. The buffet breakfast has more choices as compared to IBIS Styles Mcpherson. I can say that it is recommendable property of Accor to stay to.

Dear Mrs GLENDA S., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager
Customer review rating 4.2/5

Fazlina Families - 02/07/2019 AccorHotels certified review

friendly staffs but toilet poor cleanliness

Dear Mrs LINA Y., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. We are glad you enjoyed our friendly Staff but it's unfortunately for us to hear you had an issue with the toilet cleanliness, I will be put to our attention for improvement very soon. Please accept my apology for the issue you had. Your feedback is both valued and appreciated. Once again, thank you for providing us the valuable feedback and we shall look forward to welcoming you back Sincerely, Dhana Dhiwantara Operations Manager

Nice hotel, very friendly staff, great value for money

Customer review rating 4.2/5

Joe Couples - 01/07/2019 AccorHotels certified review

Very pleasant stay, nice design hotel, clean?l, good location, with great staff. Breakfast could improve a little but as it’s included for free, can’t really complain.

Dear Mr JOE H., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Good hotel that misses the mark in some areas

Customer review rating 4.2/5

Stanley W. Business - 01/07/2019 AccorHotels certified review

I stay in this hotel often. There are some changes that I am not so keen about. The staff at the hotel has always been excellent. And those that are still around are still great. However, I noted that a significant number of the excellent employees have left. The Al Carte from the restaurant has gone down in standard. The patty in the Cheezy burger I had was very dry and very tough. Breakfast is ok but the coffee, which I deem very important, lacks flavor; like black water. There are some minor maintenance issues like loose tiles in the swimming pool and slight stains on the bed sheets. My last trip, the WiFi did not work from night to the following morning. If I had been dependent on the WiFi for work, as I sometimes am, I would have been in trouble. Other points of improvements; I would suggest more frequent shuttle service and not just to Nagoya Hill. I much prefer Baloi in any case. The free shuttle service is strongly recommended to overcome one of the biggest disadvantage of the hotel; the location. Overall, Ibis is still one of my favorite hotel in Batam, but it has lost it's shine.

Dear Mr STANLEY C WHYE HONG W., We would like to take this opportunity to thank you for sparing your time to write us a review. As one of our regular guest, your feedback is definitely very valuable for us. We are sorry to hear that the changes and elements on our property that have a negative impact on your stay with us. We have bring this to our food and beverage staff attention in regards to coffee and room service. Furthermore our maintenance and housekeeping has an ongoing project the other issues that you have risen. We could not agree more with you that this matter need an immediate attention as its definitely not up to our standard We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dhana dhiwantara Operations Manager

Big Room

Customer review rating 4.2/5

Desi D. Families - 01/07/2019 AccorHotels certified review

The room was so big, breakfast was delicious but need more variety of food. But need too solve about “wifi”, seems that the connection was not very good

Dear Mrs DESI D., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your comment regarding WiFi connection will be taken to our attention for improvement soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Fantastic

Customer review rating 4.2/5

Azhari B. B. Business - 29/06/2019 AccorHotels certified review

They give me the best services during my time in the hotel. I felt really comfortable throughout my time there.

Dear Mr AZHARI BIN B., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager

Nice & cozy hotel

Customer review rating 4.2/5

Miicha Families - 28/06/2019 AccorHotels certified review

Satisfied & will recommend friends

Dear Mrs KAMSIAH B., We very much appreciate your comments regarding your stay at the ibis Styles Batam Nagoya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dhana Dhiwantara Operations Manager
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