ibis Styles Makassar Sam Ratulangi Hotel 3 stars

TripAdvisor rating 4.5/5 87 reviews
ibis Styles Makassar Sam Ratulangi
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Room 1

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Hotel extras

In the heart of Makassar business district close to famous Losari beach for leisure.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Airport shuttle
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage
  • Babysitting on request
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

ibis Styles Makassar Sam Ratulangi

Dr Sam Ratulangi No 3
Ujung Pandang Kota Makassar
Sulawesi Selatan
90114
makassar
indonesia

Tel: +624118099168

Fax: (+62)4118099789

Contact email

Check-in from 14h00

Check out up to 12h00

  • DAMRI :   RATULANGI MALL RATU INDAH

  • By plane

    SULTAN HASSANUDDIN At 21km / 13 miles - Shuttle paying

  • By plane

    SULTAN HASSANUDIN At 21km / 13 miles - Shuttle paying

GPS :-5.14904, 119.41577

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Superior Room with 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 21
  • Views: Ocean/Sea view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 Double bed

  • Max. number of persons: ‌3
  • Area: From 21
  • Views: City side, Pool side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Room with One Double Bed and Sofa Bed

  • Max. number of persons: ‌5
  • Area: From 42
  • Views: City side, Pool side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

STREATS

Type of cuisine: International

The restaurant serves a wide spread of international cuisine and local delicacies.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 71 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
ibis Styles Makassar Sam Ratulangi

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,457 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

87 reviews

Satisfying impression

Customer review rating 4.4/5

Jamal A. Families - 03/06/2019 AccorHotels certified review

Luxurious rooms and friendly service

Dear JAMIL A., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 4.4/5

Dhanar Business - 26/05/2019 AccorHotels certified review

Good

Dear Bapak Danar, We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Variety of Sahur foods could be improved

Customer review rating 4.4/5

Alam Business - 24/05/2019 AccorHotels certified review

Thank you to FO, HSK/Laundry, FB staffs...they are very helpfull. I stayed 4 nights but seems HSK never changed my bed linen. I think, it should be changed at least every 2 days (requested or not by the guest) Variety of Sahur foods not like variety of Breakfast (less from breakfast). 2 of 4 times I had Sahur, I even found at 3.50 the food at serving dish was empty or almost empty (at that time bakwan/tempe & chicken). Chef should replenish immedietly if he/she show the food is almost finish.

Dear MOCHTAR L., Thank you for taking the time to tell us about your experience at the ibis Styles Makassar Sam Ratulangi. We already share your comment regards our FO, laundry and FB staff, while still need much improvement at room and sahur menu, variety and speed of refill . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management
Customer review rating 4.4/5

Bobby Business - 20/05/2019 AccorHotels certified review

It’s not satisfied,because I got trouble from air conditioning

Dear Bapak BOBBY H., Thank you for taking the time to tell us about your experience at the ibis Styles Makassar Sam Ratulangi. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. Your review bout our AC at room # 1501 already share to our team. Soon we follow up the issues. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management
Customer review rating 4.4/5

F. Couples - 14/05/2019 AccorHotels certified review

very good.

Dear Bapak Muhammad f., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Good place

Customer review rating 4.4/5

Ihwan P. Families - 11/05/2019 AccorHotels certified review

Good place, clean and comfortable

Dear Bapak Ihwan P., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Great stay with affordable price.

Customer review rating 4.4/5

Willy W. Friends - 10/05/2019 AccorHotels certified review

Thank you for upgrading my room as an accor plus platinum member. Very good service. Highly recommend this hotel.

Dear Bapak WILLY W., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.4/5

U. S. Business - 04/05/2019 AccorHotels certified review

I found a really not a comfortable towels that really hurting my face, skin and body

Dear Bapak S. u., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. We already share your comment to our team for our improvement at the future Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Cukup

Customer review rating 4.4/5

Lia Friends - 04/05/2019 AccorHotels certified review

Took longtime for me to check in even it was 2pm

Dear Ibu AULIA F., We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. We already share your comment to our team for our improvement at the future Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

SERVICE EXCELLENT .

Customer review rating 4.4/5

Slamat T. T. Families - 03/05/2019 AccorHotels certified review

service excellent , room very cleans and completed for amanities.

Dear Bapak SLAMAT TIMOTHY T., Terima kasih telah meluangkan waktu anda dan memberikan rating yang sangat baik untuk Ibis Styles Makassar sam Ratulangi. Kami nantikan kunjungan anda kembali dan menikmati berbagai promo menarik di sepanjang tahun 2019. Terima Kasih, Management
Customer review rating 4.4/5

Anonymous Couples - 03/05/2019 AccorHotels certified review

Good service

Dear b. berry, We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Below Expectation

Customer review rating 4.4/5

Ulfa M. Business - 01/05/2019 AccorHotels certified review

1) FO staff gave me the wrong room key, it make me entered someone else’s room 2) My room key had an error several times. I have to go to front office every time I got my room key error

Dear Bapak ULFA M., Thank you for taking the time to tell us about your experience at the ibis Styles Makassar Sam Ratulangi. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We already share to our team about your review and its our job to fix it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

Friendly

Customer review rating 4.4/5

Andarwan Families - 29/04/2019 AccorHotels certified review

Staff nya ramah- ramah,

Dear Angga w., Terima kasih telah meluangkan waktu anda dan memberikan rating yang sangat baik untuk Ibis Styles Makassar sam Ratulangi. Kami nantikan kunjungan anda kembali dan menikmati berbagai promo menarik di sepanjang tahun 2019. Terima Kasih, Management

Best services

Customer review rating 4.4/5

N. S. Solo - 28/04/2019 AccorHotels certified review

Room is so very clean

Dear S. N., Terima kasih telah meluangkan waktu anda dan memberikan rating yang sangat baik untuk Ibis Styles Makassar sam Ratulangi. Kami nantikan kunjungan anda kembali dan menikmati berbagai promo menarik di sepanjang tahun 2019. Terima Kasih, Management

Excellent

Customer review rating 4.4/5

Jamal A. Families - 26/04/2019 AccorHotels certified review

Nice and confortable room

Dear Jamil A., Terima kasih telah meluangkan waktu anda dan memberikan rating yang sangat baik untuk Ibis Styles Makassar sam Ratulangi. Kami nantikan kunjungan anda kembali dan menikmati berbagai promo menarik di sepanjang tahun 2019. Terima Kasih, Management

Nice

Customer review rating 4.4/5

Karmila Friends - 24/04/2019 AccorHotels certified review

Reception was friendly

Dear ANDI N., Terima kasih telah memberikan review yang sangat baik untuk Ibis styles Makassar Sam Ratulangi. Kami nantikan kembali kunjungan anda dan menikmati berbagai promo di sepanjang tahun 2019

Mrs Anne Kristuanie

Customer review rating 4.4/5

Anne K. Families - 24/04/2019 AccorHotels certified review

Good Location, nice and simple hotel

Dear anne K., Thank you for taking the time to tell us about your experience at the ibis Styles Makassar Sam Ratulangi. I am sorry that your experience did not meet your expectations especially the room experience; please allow me to express my sincerest apologies. Normally, its not happened, and suppose to be deeply checked by us before our customer comes. I already share your feedback to my team and we sure that we would give the best effort of us to provide the best product and service to our loyalty customer. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joice Bakker

Not bad

Customer review rating 4.4/5

Rina N. Families - 22/04/2019 AccorHotels certified review

The bed cover is dirt, i've try to tell the receptionist but they not change the bed cover. I've registered for 2 person, but the sandal just one pair, the toothbrush only 1, and the second day, we dont get any toothbrush n only 1 mineral water..

Dear RINA n., Thank you for giving a review for Ibis Styles Makassar Sam Ratulangi. We already share your review about your bed cover and un complete guest amenities. See you again in next coming to see our change Regards, Management

all good except the aircon is not working well

Customer review rating 4.4/5

Reza F. Business - 22/04/2019 AccorHotels certified review

good hotel design , very friendly staff, breakfast so so but the aircon is not working well i stayed at 16th floor, AC is terrible thank you

Dear reza f., Terima Kasih telah meluangkan waktu anda untuk memberika review atas pengalaman menginap anda di Ibis styles Makassar sam Ratulangi. kami meminta maaf atas ketidaknyamanan anda di karenakan permasalahan AC pada kamar anda, dimana seharusnya hal ini tidak terjadi. masukan anda menjadi perhatian untuk management kami agar dapat lebih baik. Kami harap kedatangan anda berikutnya dapat lebih menyenangkan dan kami pastikan hal sebelumnya tidak terjadi lagi. Terima Kasih Salam, Management

warming staffs and new hotel

Customer review rating 4.4/5

Andi H. Business - 21/04/2019 AccorHotels certified review

So exciting to stay in this new hotel, I was welcomed by so friendly staffs and appreciated me as an accor member.

Dear Bapak ANDI H., Terima kasih telah meluangkan waktu anda dan memberikan rating yang sangat baik untuk Ibis Styles Makassar sam Ratulangi. Kami nantikan kunjungan anda kembali dan menikmati berbagai promo menarik di sepanjang tahun 2019. Terima Kasih, Management
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