Mercure Hotel Wiesbaden City 4 stars

We love this hotel. The room we had was perfectly quiet and spacious. The location is perfect - close to the railway station and close to the old town. The breakfast choice was very good too. We will return.

Nothing not to like - except why oh why did you provide plastic spoons for the complimentary tea and coffee? They warp with the heat and look so cheap, surely normal metal spoons are expected for a room and hotel of your callibre!

team very cooperative and enjoyed stay in luxury hotel quite , clean , within commercial district

Regular visitor to the hotel. Experience was fine but breakfast was in a different room, so the scrambled eggs were cold. As a regular visitor it would nice to see the evening menu change more frequently. Staff were excellent, as always. No issues with my room.

Great service Perfect location Value for money

Mercure Wiesbaden Ciyt is one of the best Accor Hotels I have stayed at: nice rooms, spotless clean, friendly and competent staff at reception and breakfast. Pleasant temperature everywhere in spite of the unusual heat athe end of June / early July. Recommended!

I would extend stay there every year but no more. Front desk staff impersonal at best. Seem overworked and helpless to assist comfortably. No concierge, no luggage assistance anymore. unwelcome, poorly lit entrance. poor lighting, no washcloths and thin towel material in bathrooms. Sewer smells in the hallway and dirty carpeting. 3.50 Euros and a long wait for a cup of coffee, which used to be a friendly, included, welcome coffee machine in the morning.

staying with you was very pleasure.

This is my 2nd stay at this hotel so there were no surprises. It was fitting for the purpose of my trip.

Generally, very good. The buffet breakfast on Monday was not so good, though. Because there were very few guests, the turnover of food was not high. Perhaps when there are few guests, the hotel should switch to ordered food to ensure t is fresh (as Premiere Inns do in the UK).

The staff was pleasant and very helpful. The accommodations were very pleasant. Breakfast was nice, pretty close to an American style that we miss from home.

Everything was great except for the shower. I am only 4'10" tall and had an extremely difficult time getting in and out of the shower as the bathtub came up to my hip. Maybe best to have rooms for shorter people or place shorter people in a handicap room. Other than that my stay was good. Location is great. Breakfast was great.

The stay was ok. But the check in was slow. The 2nd day even the water bottles were not replaced . The Breakfast Buffet was very good tasty and very clean.

Check in was rapid and friendly. The room was not the one we usually had but in the same category (Upgrade). Diner was good and staff very friendly as well. We didn't had breakfast as not included in the rate (and for 21EUR too expensive). Almost everything would have been good if at 8 o'clock in the morning there wouldn't have been noise from the courtyard (scaffolding being put away quite noisely)...

Its was good except the air condition in the rooms need to be fixed for summer its not colling at all i had to call the maintinance when i arrived to fix it it should be the rooms ready for guests .upon arrival .