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Mercure Hotel Wiesbaden City 4 stars

TripAdvisor rating 4.0/5 662 reviews
Mercure Hotel Wiesbaden City
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+ 23 Services
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Hotel extras

  • The hotel is in the city center, within walking distance of a shopping street and attractions

  • All rooms are non-smoking

  • Two 4.6 ft. (1.4 m) wide single beds in twin rooms

  • Rooms with connecting doors are available on request

  • Parking garage with two charging stations below the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Sauna
  • Boat excursions (Nearby)
  • Other sports activities
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Wiesbaden City

Bahnhofstrasse 10 bis 12
65185
wiesbaden
germany

Tel: +4906111620

Fax: (+49)0611304599

Contact email

Check-in from 15h00

Check out up to 12h00

  • LINIE 1 :   1 WILHELMSTRASSE

  • LINIE 14 :   14 DERNSCHES GELAENDE

  • LINIE 27 :   27 AUGUST-BEBEL-STRASSE

  • LINIE 4 :   4 DERNSCHES GELÄNDE

  • LINIE 8 :   8 WILHELMSTRASSE

  • By plane

    FRANKFURT AIRPORT At 30km / 18.64 miles

  • By train

    WIESBADEN HBF At 0.8km / 0.5 miles

GPS :50.078563, 8.242863

Our accommodations

Standard King bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard twin room

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Privilege King Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

Our restaurants and bars

LILI RESTAURANT & LOUNGE

Type of cuisine: International

Bring along a good appetite and good friends. Our bistro serves hot and cold snacks and delicious light meals from midday to 10PM. You will also find a selection of Rheingau wines on our wine list.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LILI LOUNGE

Photo non contractuelle / Strictly non binding

At our bar, open from midday to 1AM, you will have plenty of opportunity to relax and unwind or take part in lively discussions with friends or business partners. Our team serves beer, hot drinks and a wide range of other refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 180 m²

  • Maximum capacity: 189 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Hotel Wiesbaden City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,969 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

662 reviews

good choice at a good location

Customer review rating 4.2/5

Anonymous Couples - 13/08/2019 AccorHotels review

Everything went well with the stay.

Dear Wenjuan F., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Selenski Guest Service Team

Clean, quiet and very comfortable room.

Customer review rating 4.2/5

Harry D. Couples - 13/08/2019 AccorHotels review

We love this hotel. The room we had was perfectly quiet and spacious. The location is perfect - close to the railway station and close to the old town. The breakfast choice was very good too. We will return.

Dear Mr. D., Thank you for your great review! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Nina Selenski Guest Service Team

Everything we wanted, lovely room, great location

Customer review rating 4.2/5

David Couples - 12/08/2019 AccorHotels review

Nothing not to like - except why oh why did you provide plastic spoons for the complimentary tea and coffee? They warp with the heat and look so cheap, surely normal metal spoons are expected for a room and hotel of your callibre!

Dear Mr. B., Thank you for the great review of our house. We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. We are absolutely aware of the plastic spoon issue and already looking for a green alternative to correct this deficiency shortly. We hope to see you again soon. Kind regards Nina Selenski Guest Service Team

best hotel in wiesbaden area

Customer review rating 4.2/5

Nasser A. Business - 02/08/2019 AccorHotels review

team very cooperative and enjoyed stay in luxury hotel quite , clean , within commercial district

Dear Mr. A., We very much appreciate your comments regarding your recent stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again very soon. Kind regards Nina Selenski Guest Service Team

Convenient stay

Customer review rating 4.2/5

Anonymous Business - 01/08/2019 AccorHotels review

Regular visitor to the hotel. Experience was fine but breakfast was in a different room, so the scrambled eggs were cold. As a regular visitor it would nice to see the evening menu change more frequently. Staff were excellent, as always. No issues with my room.

Dear Mrs. M., We very much appreciate your comments regarding your recent stay at the Mercure Hotel Wiesbaden City. Due to a harmless smouldering fire in an expansion joint in the restaurant ceiling we were forced to fall back on a convention room for breakfast. The plan is to go back in the restaurant around August, 11th. Thank you for your note about the evening menue from the viewpoint of a regular visitor, I will forward your note to our F&B Manager. We are already looking forward to your next stay. Kind regards Nina Selenski Guest Service Team

Perfect location for our international sales conference

Customer review rating 4.2/5

Robert G. Business - 03/07/2019 AccorHotels review

Great service Perfect location Value for money

Dear Mr. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nina Selenski Guest Service Team

Great place to stay

Customer review rating 4.2/5

Koen Solo - 02/07/2019 AccorHotels review

Mercure Wiesbaden Ciyt is one of the best Accor Hotels I have stayed at: nice rooms, spotless clean, friendly and competent staff at reception and breakfast. Pleasant temperature everywhere in spite of the unusual heat athe end of June / early July. Recommended!

Dear Mr. V., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Selenski Guest Service Team

less than former Crowne Plaza in service, convenience and quality

Customer review rating 4.2/5

Anonymous Families - 15/06/2019 AccorHotels review

I would extend stay there every year but no more. Front desk staff impersonal at best. Seem overworked and helpless to assist comfortably. No concierge, no luggage assistance anymore. unwelcome, poorly lit entrance. poor lighting, no washcloths and thin towel material in bathrooms. Sewer smells in the hallway and dirty carpeting. 3.50 Euros and a long wait for a cup of coffee, which used to be a friendly, included, welcome coffee machine in the morning.

Dear Joyce C., Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nina Selenski Guest Service Team

everything was ok.

Customer review rating 4.2/5

Shimon M. Business - 14/06/2019 AccorHotels review

staying with you was very pleasure.

Dear Mr. M., Thank you for the great rating of our hotel. We are glad that you have felt comfortable in our house and we are looking forward to welcome you again soon. Kind regards Nina Selenski Guest Service Team

Comfortable and convenient

Customer review rating 4.2/5

Philipp A. Families - 10/06/2019 AccorHotels review

This is my 2nd stay at this hotel so there were no surprises. It was fitting for the purpose of my trip.

Dear Mr. A., Thank you for your great rating of our house. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Nina Selenski Guest Service Team

Weekend in Wiesbaden

Customer review rating 4.2/5

Chris B. Couples - 09/06/2019 AccorHotels review

Generally, very good. The buffet breakfast on Monday was not so good, though. Because there were very few guests, the turnover of food was not high. Perhaps when there are few guests, the hotel should switch to ordered food to ensure t is fresh (as Premiere Inns do in the UK).

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. Your comments and information are very important for us as they are the only way to continuously improve our service and meet the expectations and wishes of your guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Nina Selenski Guest Service Team

Wonderful stay, great location

Customer review rating 4.2/5

Kym Couples - 08/06/2019 AccorHotels review

The staff was pleasant and very helpful. The accommodations were very pleasant. Breakfast was nice, pretty close to an American style that we miss from home.

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Nina Selenski Guest Service Team

Height

Customer review rating 4.2/5

Victoria W. Business - 24/05/2019 AccorHotels review

Everything was great except for the shower. I am only 4'10" tall and had an extremely difficult time getting in and out of the shower as the bathtub came up to my hip. Maybe best to have rooms for shorter people or place shorter people in a handicap room. Other than that my stay was good. Location is great. Breakfast was great.

Dear Mrs. W., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. We are happy to hear that we were able to inspire you with our breakfast buffet. Thank you for your note about the problems for smaller people to get in the bathtub. We are starting the planning for the renovation of the rooms in the near future and such hints are very important for us. I already made a note in your profile, that we will provide you a room without bathtub on your next stay (if available, unfortunately we only have two rooms without bathtub at the moment). Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Nina Selenski Guest Service Team

Mr Sathis a.

Customer review rating 4.2/5

Sathis A. Business - 22/05/2019 AccorHotels review

The stay was ok. But the check in was slow. The 2nd day even the water bottles were not replaced . The Breakfast Buffet was very good tasty and very clean.

Dear Mr. Sathis a., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is nice to hear that we were able to inspire you with our breakfast buffet. The free water bottles in the room are a onetime service from our house per stay. It is for sure possible to order new ones with our room service team eyery time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Nina Selenski Guest Service Team

A short visit to Wiesbaden

Customer review rating 4.2/5

Mpb Couples - 13/05/2019 AccorHotels review

Check in was rapid and friendly. The room was not the one we usually had but in the same category (Upgrade). Diner was good and staff very friendly as well. We didn't had breakfast as not included in the rate (and for 21EUR too expensive). Almost everything would have been good if at 8 o'clock in the morning there wouldn't have been noise from the courtyard (scaffolding being put away quite noisely)...

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that the dismantling of the scaffold disturbed you. Fortunately, the renovation work on the roof is now almost complete and can no longer disturb the stay of our guests. We are looking forward to welcome you again soon. Nina Selenski Guest Service Team
Customer review rating 4.2/5

Soha H. Business - 11/05/2019 AccorHotels review

Its was good except the air condition in the rooms need to be fixed for summer its not colling at all i had to call the maintinance when i arrived to fix it it should be the rooms ready for guests .upon arrival .

Dear Mrs. h., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. I already informed our technicians about your note regarding the air condition, that they can check the system again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Nina Selenski Guest Service Team

Wonderful

Customer review rating 4.2/5

Osama A. Business - 09/05/2019 AccorHotels review

Great and comfort.

Dear Mr. A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Nina Selenski Guest Service Team

Comfortable room, polite service

Customer review rating 4.2/5

Anonymous Business - 29/04/2019 AccorHotels review

The Mercure is very well furnished and comfortable. Rooms and public areas are clean, and employees are polite and helpful.

Dear Mr. B., Thank you for your great rating. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Nina Selenski Guest Service Team

Nice hotel. Staff in bar and kitchen area are wonderful. Room too hot and can't cool

Customer review rating 4.2/5

Adam G. Business - 23/04/2019 AccorHotels review

Nice hotel. Staff in bar and kitchen area are wonderful. Room too hot and can't cool. Opening the window helped but the main road below is too noisy to sleep that way. Rooms need a proper cooling air conditioner.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The renovation of our ground floor was completed at the end of 2017. The planning for the renovation of the rooms will start in the near future. In this addition, the air condition will also be renewed. I am sure you understand that not everything is possible at once. We hope to see you again very soon. Kind regards Nina Selenski Guest Service Team

Was have good time

Customer review rating 4.2/5

Ramesh Business - 21/04/2019 AccorHotels review

Clean, room spacious and well organized.

Dear Mr. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Nina Selenski Guest Service Team
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