Hotel - ibis Lorena
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lorena Hotel

4.4/5 444 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • Free WIFI
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • One dog weighing up to 22 lb (15 kg) is allowed.
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Ironing room
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

  • 80 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Free WIFI
    • Opening windows
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 444 reviews

Our guest reviews for ibis Lorena

100% genuine reviews from our guests

Find out more
Igor G. Solo - 06/02/2019 AccorHotels certified review
« Great »

Nothing to complain, good environment and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IGOR CERON DI G., We very much appreciate your comments regarding your stay at the ibis Lorena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brian M. Business - 25/01/2019 AccorHotels certified review
« Ibis staff was extremely helpful. »

I enjoyed my experience. The staff was extremely helpful since i do not speak Portuguese there were some difficulties. But being from America everyone went out of there way to help and do what they could to make my stay a good experience. I will stay at Ibis every time i come back to Lorena.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN M., We very much appreciate your comments regarding your stay at the ibis Lorena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fernando F. Friends - 22/01/2019 AccorHotels certified review
« Correto »

Hotel sempre limpo

Our hotel has responded to the review
Our hotel has responded to the review

Olá Sr. Fernando, Muito obrigada pela sua avaliação. Ficamos felizes que tenha tido uma boa estadia em nosso hotel. Esperamos recebe-lo novamente em breve.

Fernando A. T. E. V. Business - 14/12/2018 AccorHotels certified review
« horrible »

The room is smaller than stardard rooms from Ibis but the major trouble is that is is DARK, VERY DARK with burned lights . The working table is ridiculous. Very small

Our hotel has responded to the review
Our hotel has responded to the review

Mr. Fernando, Thank you for your review. We regret that the stay did not meet your expectations, since you want to accept our sincere apologies. Ibis hotels always want to provide the best quality of service; so your opinion is fundamental to us. We ensure that the necessary steps are taken to improve the points you have mentioned. Once again, we appreciate your feedback and hope to regain your confidence for a next stay.

Andre F. Business - 04/12/2018 AccorHotels certified review
« Great ! »

Great stay, the staff is friendly and flexible!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDRE F., We very much appreciate your comments regarding your stay at the ibis Lorena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

T Couples - 12/11/2018 AccorHotels certified review
« Satisfactory »

It was a pleasant stay. Variety of items for breakfast could be improved. Soap provided was too thin. You should provide 2 bars for each night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TATIANE C., We very much appreciate your comments regarding your stay at the ibis Lorena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Enrique M. Friends - 12/08/2018 AccorHotels certified review
« nice location »

nicerly located ands neatly mantained Ibis at the road

Our hotel has responded to the review
Our hotel has responded to the review

Olá Sr. Enrique, Obrigada pela sua avaliação, toda opinião é muito importante pra nós. Não deixaremos de partilhar seus comentários com toda a equipe. Buscamos sempre uma melhoria em nosso atendimento e serviços prestados. Esperamos recebe-lo novamente.

Ricardo Business - 18/06/2018 AccorHotels certified review
« Great place »

I was there for business for two weeks general the hotel is ok the group of guys and girls at the recepción are very professional and helpfully . Breakfasts is fine. Rooms are at little noice, you can hear tv and conversation from next room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICARDO S., We very much appreciate your comments regarding your stay at the ibis Lorena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Oscar R. Business - 15/05/2018 AccorHotels certified review
« FAIRLY GOOD FOR WHAT YOU PAY »

COULD IMPROVE ..bathroom should have a box of facial tissue ( Cleanex), and laundry service not very efficient...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oscar r., We very much appreciate your comments regarding your stay at the ibis Lorena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dennis M. Business - 03/05/2018 AccorHotels certified review
« I will be back. »

Very nice room and amenities. The lobby was comfortable and had a nice selection of beverages and beers. The breakfast was arranged well and the food items I tried were fresh and delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENNIS M., We very much appreciate your comments regarding your stay at the ibis Lorena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Larry Business - 10/04/2018 AccorHotels certified review
« Mr. »

Clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear LARRY W., We very much appreciate your comments regarding your stay at the ibis Lorena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jan H. Business - 06/04/2018 AccorHotels certified review
« Cheap (Brand New) Building »

THE GOOD: The staff was nice, the breakfast was good, and the place was clean. GROWING PAINS: Parking at the mall is pay to park. The hotel's free parking passes did not work so a bell hop would have to walk 1/10 of mile per guest to let them out. I am sure the will get this fixed soon. THE BAD: I could hear my neighbors TV and conversations as if they were in my room. I could tell they were all talking in a normal volume, yet it sounded like they were in my room. The walls surely don't have any insulation and likely are using the thinnest drywall available. Why would a international hotel chain build such a low quality building in this day and age?

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN H., Thank you for taking the time to tell us about your experience at the ibis Lorena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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