Jules César Arles Hotel&Spa-MGallery 5 stars

TripAdvisor rating 4.0/5 697 reviews
Jules César Arles Hotel&Spa-MGallery
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Hotel extras

  • Free WIFI in all rooms

  • Opposite the historic center and a 5-minute walk from the Luma Foundation and Parc des Atelier

  • Spa and fitness center

  • 3 meeting rooms

  • Bistro lunch and gourmet dinner

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Jules César Arles Hotel&Spa-MGallery

9 Boulevard des Lices
13200
arles
france

Tel: +33490525252

Fax: (+)0400000000

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    MARSEILLE MARIGNAN At 70km / 43.5 miles

  • By train

    GARE DE ARLES At 1km / 0.62 miles

GPS :43.674854, 4.62865

Our accommodations

The hotel offers three room categories: Classic, Superior or Deluxe. Each one is unique and reveals the soul of its fashion-designer creator. The colors and materials are true works of art offering design and magic in equal measure. The Lacroix Suites and Junior Suites each boast one of three personalized decoration themes by the grand master of fashion: Lacroix, Provençal or Monastic. Each Suite can accommodate 2 to 4 people and has the option of adding a crib.

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 13
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Classic Room - Double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Superior Room with double bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Deluxe with Double Bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Junior Suite with double bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Suite with large double bed

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

LOU MARQUES

Type of cuisine: Mediterranean

The Lou Marquès gourmet restaurant offers delicious and refined French cuisine inspired by the Camargue culture. For a sun-lit meal in the summer, the restaurant offers balanced and flavorsome meals on the terrace.

Lunch

12:00 - 13:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE JULES

Photo non contractuelle / Strictly non binding

Enjoy a moment with friends or family for an aperitif accompanied by our delicious tapas. In the afternoon, sip a hot beverage with some petits fours. During the summer, a snack service is offered.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SNACK BAR PISCINE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 180

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Jules César Arles Hotel&Spa-MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,052 reviews

tripadvisor

TripAdvisor Rating 4.0/5

697 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Cleanliness and soundproofing disappointing

Customer review rating 4.4/5

V. Couples - 15/10/2019 AccorHotels review

There were some aspects of this hotel that were good; the staff were helpful, the location was central and we liked the pool. Unfortunately, the cleanliness was very disappointing. Upon arrival, there were toothpaste marks on our mirror and bathroom sink and cobwebs around the room. The hallway carpet in the main areas was always filthy and once a dirty rag was left on our bedside table. The noise was also a problem - this was three days kid free for us so we hoped to sleep in. But every morning there were constantly doors slamming and loud voices in the hallways. We stay at Accor hotels quite often and would usually highly recommend them, but we would't suggest Jules Caesar to friends.

Dear ARON V., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Manager

Satisfactory

Customer review rating 4.4/5

Anonymous Solo - 15/10/2019 AccorHotels review

It was pleasant enough. Before my trip, some of my requests to the concierge , remained unanswered. The breakfast could be better. Overall a pleasant stay.

Dear Sir K., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brigitte Flahat Guest Relations Manager

very pleasant stay at Jules Cesar

Customer review rating 4.4/5

Maria K. Friends - 14/10/2019 AccorHotels review

we stayed for two nights. We loved our room. the bathroom was bright but there was not enough space to put our personal items. the breakfast was very good and varied.

Dear MARIA K., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

Excellent with some missing details.

Customer review rating 4.4/5

Sue G. Couples - 08/10/2019 AccorHotels review

We enjoyed our stay very much, excellent room and restaurant. I’d like to mention that we experienced outstanding service on every matter in our stay but in particular I was grateful to the wonderful concierge and his team who repaired my broken suitcase. Thank you so much. The downside was some of the detail which made the hotel feel a little ‘mean’ with resources. There were only ever 2 sugar sachets and no milk with the coffee until I asked. I don’t think I have ever stayed in a hotel where I needed to ask for these things. Also the cotton buds were not replenished. We also thought that there were not enough power sockets for two people needling to charge a computers and phones. The staff did find a solution, so again, thank you. The negroni was good, but perhaps a 5 star might rub orange around the brim and include a wedge of orange peel in the glass... Many thanks for a great stay in a very special Arles.

Dear SUE G., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Kaloustian Assisting Front Office Manager

very good

Customer review rating 4.4/5

Fabrizio Business - 01/10/2019 AccorHotels review

very good accomodation , people at desk recovered all my requests in terms of room requirements , so my room very comfortable , and generally speaking i love the atmosphere and structure/design of your hotel ; only 3 remarks : 1) I understand the payment for a massage , but dont the payment for the only "spa" usage - 2) my room was fixed with a rate including breakfats x 2 , but i was alone and the desk applied the rate of breakfast for 2 ( even if i maybe used a forfait price and an upgrade) - 3) (for me this is the most important..) I loved the old breakfast room ..to me was most suitable for the morning breakfast and more familiar and "warm " ; take the breakfast in the elegant restaurant hall in my opinion it makes lose genuiness to a nice morning "petit dejeneur" , and also lose charm the the hall of the restaurant (quality of food remained good , but just as impression maybe a touch less then in past)

Dear FABRIZIO R., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Manager
Customer review rating 4.4/5

Anonymous Couples - 28/09/2019 AccorHotels review

Interesting building, good service. Upgraded us but did not disclose it was a handicapped room and shower was only appropriate for those in wheelchairs. Just didn't work, no door or curtain

Dear EDWARD S., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Plumbing problem

Customer review rating 4.4/5

Sophie Couples - 21/09/2019 AccorHotels review

Everything was great, we came late from another hotel which air conditioning was broken, the only bad surprise was the WC which overflowed in the shower at7 am, and we had to change room ... to shower and go to the bathroom, not pleasant.

Dear PEDRO B., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Manager
Customer review rating 4.4/5

Anonymous Solo - 18/09/2019 AccorHotels review

Very nice

Dear JANE B., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Needs attention.

Customer review rating 4.4/5

J M. Couples - 18/09/2019 AccorHotels review

The room had a septic odor when we checked in. An air ionizer was brought in. The shower floor was very slippery and I did hurt my knee. Doors on shower did not close properly. Very pleasant staff.

Dear JANE M., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at MGallery. Please do not hesitate to contact me during your next visit. Sincerely, Guest Relations Manager

The staff are delightful but the hotel lets them and guests down. Not a 5* hotel.

Customer review rating 4.4/5

Linda A. Families - 17/09/2019 AccorHotels review

I booked three rooms for my family - they were not provided in close proximity to one another. The experience in the hotel was adequate but I would not choose again or recommend. The general/public areas are poor (chairs and tables weren’t cleaned or crumbs/stains when cleared and cords from vacuum cleaners left for public to trip as far too long and left unattended), the bathrooms not totally fit for purpose (water pressure poor, no grab handles where shower is over bath, shower doors didn’t close properly and one also had cigarette burn to the shower tray). Although same paid for each room one was very much smaller and had an odour of drain problems.

Dear H A., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Manager

Great stopover.

Customer review rating 4.4/5

Matt T. Families - 11/09/2019 AccorHotels review

I was impressed with the friendliness and helpfulness of all the staff we encountered.

Dear MATT T., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Very relaxing place to stay within the lively Arles !

Customer review rating 4.4/5

Cyrille G. Families - 09/09/2019 AccorHotels review

The staff is good very welcoming. The Hotel itself is nice , well decorated with a very good location. Room is also fine but nothing exceptional. Breakfast is good. They should use the courtyard for breakfast, diner...it is a very nice place within the hotel but only used by smokers !

Dear Sir G., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

Wonderful Honeymoon

Customer review rating 4.4/5

B Couples - 09/09/2019 AccorHotels review

We had a wonderful experience. Kind and considerate staff and wonderful breakfast and pool.

Dear BEN R., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Excellent location, very pleasant staff, challenging bathroom.

Customer review rating 4.4/5

Anonymous Couples - 01/09/2019 AccorHotels review

Overall, very good. We were impressed with the hotel overall, the staff were very helpful and the general quality fine. Our room was perhaps the biggest issue, the shower room / WC not the best quality. In particular the WC was really rather high, the seat lose. We felt that the quality of the room was not quite in keeping with the remainder of the hotel.

Dear Sir M., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager
Customer review rating 4.4/5

D Couples - 29/08/2019 AccorHotels review

Excellente

Madame A., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel & Spa Jules César Arles - MGallery. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Guest Relations Manager

symbolic hotel entirely with the Christian Lacroix touch, wonderful

Customer review rating 4.4/5

Anonymous Friends - 28/08/2019 AccorHotels review

All good

Dear ANNE D., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

Large, Comfortable Hotel in Beautiful Arles

Customer review rating 4.4/5

Dublin T. Friends - 18/08/2019 AccorHotels review

Julius Cesar is a large, comfortable hotel converted from a former convent. It is perfectly located in central Arles, with a nice mixture of traditional architecture and adventurous modern design touches. There are some issues with service quality, but overall the experience was positive. Although I'm an Accor Platinum member I didn't secure a room upgrade. The main service issues relate to the hotel bar. The bar was unattended for very long periods, and service was quite inattentive. One one occasion I waited for 15 minutes to locate a bar staff member to pay for drinks consumed.

Dear DECLAN M., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

Unique and memorable experiences.

Customer review rating 4.4/5

M. Families - 12/08/2019 AccorHotels review

The entire staff is dedicated to clients. You feel like being at home.

Dear Mister BERTRAND M., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager
Customer review rating 4.4/5

Frb Families - 12/08/2019 AccorHotels review

Room ready when I arrive Upgraded Pleased room Enjoyed the swimming pool in the morning.

Dear FREDERIC B., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Manager

very good

Customer review rating 4.4/5

Mell78 Solo - 11/08/2019 AccorHotels review

I had a very relaxing time at the Jules Verne. Rooms are very comfortable and nicely decorated. I love the lobby Sitting under the tree near the pool is very relaxing.. Breakfast is fabulous... staff is friendly and professional (and not pompous)

Dear MARTINE Z., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager
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