Hotel - Hotel & Spa Jules César Arles - MGallery by Sofitel
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Mgallery by Sofitel Hotel

Hotel & Spa Jules César Arles - MGallery by Sofitel

9 Boulevard des Lices 
13200  Arles
FRANCE

444 reviews
TripAdvisor Rating Based on 444 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h/24
    • Opening hours : Week-end 24h/24

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers three room categories: Classic, Superior or Deluxe. Each one is unique and reveals the soul of its fashion-designer creator. The colors and materials are true works of art offering design and magic in equal measure.The Lacroix Suites and Junior Suites each boast one of three personalized decoration themes by the grand master of fashion: Lacroix, Provençal or Monastic. Each Suite can accommodate 2 to 4 people and has the option of adding a crib.

  • 52 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,543 reviews

Our guest reviews for Hotel & Spa Jules César Arles - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 444 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 11/08/2017
« very average in most respects....not true value for money. »

slightly sisappointing.

AccorHotels certified review
Nanna Couples - 31/07/2017
« A very nice stay »

Generally a nice stay in this beautiful hotel. Comfortable rooms and beautiful settings. Great service and staff.

AccorHotels certified review
Sue Business - 29/07/2017
« ok »

I was turned away from the restaurant on ties day evening by the restaurant manager who was very rude. Considering how much money I spent in this hotel i was very upset by this. I can understand that the enables seat 4 but as one person alone i should have been treated equally. He was very rude and i was upset. I sat in the restaurant opposite the hotel instead and cold see many tables were free on the terrace. In future please remember that single guests spend as much money on the room as families.

AccorHotels certified review
Rick F. B. P. Couples - 28/07/2017
« This was simply a wonder visit! »

While at your hotel all the staff were helpful. But two people deserve special credit. Fabrice (working at dinner and bar) was exceptionally friendly. We stopped by for an after dinner drink and my wife asked him about pastis. He spent several minutes explaining the differences and allowed her to smell them. She has learned to love Henri Bedouin. Vincent who worked the bar/grill at the pool was exceptional. We had lunch there 3 times: he was so professional, helpful, and nice. And the food he prepared was splendid. Both Fabrice and Vincent should be commended on their fantastic work. It certainly influence my exceptionally high regard we have for your hotel.

AccorHotels certified review
Christine S. S. Business - 22/07/2017
« Amazing service »

First of all, your staff came and drive our car to the property through the local market. Never had that occur before. The entire team was kind, accommodating and welcoming. Most appreciated

AccorHotels certified review
Nf Families - 21/07/2017
« Non-working hotel emplyees »

mattaku hatarakanai juugyouinn bakarida. nimotsu ha itumademo hottarakashi. mattemomattemo heyaniha todokazu.

AccorHotels certified review
Sue C. Families - 20/07/2017
« excellent hotel, good facilities , helpul staff »

Stayed in July , booked at last minute. Booking dealt with helpfully and efficiently . Concierge very helpful on arrival pointing out all city sites, and getting restaurants . Rooms smallish but well equipped. Beds comfortable , good linen , bathroom with lovely toiletries . Pool also quite small but good enough . Resturant quite pricey but good food . Really we were quite impressed and would return . Note this is a city centre hotel but in old convent and so peace is obtainable .

AccorHotels certified review
Paul Couples - 17/07/2017
« Best in town »

Great hotel in a Great City and super team taking care of you. The building is beautiful and unique. You will have an opinion about every room, stair and chair you will see. The decoration is daring and most of us will never have the courage to make these colorful choices. But in this hotel it does work. A true expert Christian La Croix.

AccorHotels certified review
Robert Solo - 16/07/2017

reasonable to good

AccorHotels certified review
Hotel N. B. S. H. S. S. L. Y. Business - 12/07/2017
« not as good as last time »

I seemed as if you don't have enough people working breakfast was very disorganised we waited 45 minis for a drink at the bar we then left.

AccorHotels certified review
Anonymous Business - 11/07/2017

We love the hotels location style and ambience but get very frustrated at the FOH service due to shotage of staff and organisation . Poor communication between departments is a factor . Overall the staff are keen and willing to try and help but ineffectual at Getting satisfactory results immediatly . We have stayed 3 years and members of our party have been coming for 5 years but we always have glitches !!

AccorHotels certified review
Stefan S. M. Couples - 07/07/2017
« The most uncomfortable hotel room  »

The room 308 had no comfortable chairs, no appropriate surfaces to put belongings on, a bathroom lacking space for personal property and a shower arrangement that caused everything in the bathroom to get wet when one showered. The turndown was half done one of our two nights

AccorHotels certified review
Frequentflier Business - 02/07/2017
« Experience far from Luxe »

This hotel is fine. It's basically the equivalent to a good chain hotel. Nowhere near the luxe it advertises, and the prices it charges. From the frazzled staff to the average bed linens... this place definitely doesn't deserve its star rating, nor the $ it charges. Restaurant also very average.

AccorHotels certified review
Re Couples - 29/06/2017
« Great Location and Service »

It was delightful

AccorHotels certified review
Alexm33 Couples - 26/06/2017
« Excellent night at Jules Cesar Arles »

We only spent one night in the hotel, but the staff was friendly and helpful both that night and the following morning. It's a beautiful hotel with a very modern aesthetic. Great location, easy access to many of the primary tourist attractions, and lots of luxury amenities. Definitely would recommend to anyone going to Arles.

AccorHotels certified review
Roger S. Couples - 25/06/2017
« Service was excellent especially the concierge  »

We were greeted warmly at the front desk. Our room was clean and well appointed. The breakfast had incredible variety and was hosted by very friendly and helpful staff. The pool area was a beautiful little oasis and the spa the finishing touch to a wonderful stay.

AccorHotels certified review
Cecile C. Families - 24/06/2017

The hotel was great and the overall experience was very good. Staff was helpful Except Delphine who checked us out and was not the best. She can't tell clients who are renting 3 bedrooms at a time that the reason why they have to put up with a 6.45am screaming baby next door is because of the bedroom category we were in... this was a bit upsetting !

AccorHotels certified review
Robert M. Couples - 18/06/2017
« Relaxing stay  »

Excellent staff who were very attentive. Our room was rather dull with an ugly brown carpet. The one window was blocked by a tree so there was no view. The lighting was poor - the bedside reading light was too far from the bed to be any use. In order to read in bed meant having all the lights on which was annoying for my wife who wanted to sleep. The shower over the bath was badly positioned so it was difficult not to spray the bathroom with water.

TripAdvisor review
eec70 Couples - 15/06/2017
« Very good location »

Very well located, a few minutes walk from the old quarter, in a former nuns convent. Friendly staff at the reception and valet parking. Very good wi-fi. Room decorated in a bold manner, bathroom very nice. Expensive breakfast and parking. Too bad that the chapel is not open for visiting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for taking the time to comment your stay with us We are pleased that you enjoi your stay and we hope to welcome you again in the near future Best Regards

AccorHotels certified review
Anonymous Couples - 13/06/2017

Very well located, friendly staff, decorated in a way, which can generate strong personal likes or dislikes

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