Hotel - Hôtel & Spa Jules César Arles - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hôtel & Spa Jules César Arles - MGallery by Sofitel

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4.0/5 503 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h/24
    • Opening hours : Week-end 24h/24

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

The hotel offers three room categories: Classic, Superior or Deluxe. Each one is unique and reveals the soul of its fashion-designer creator. The colors and materials are true works of art offering design and magic in equal measure.The Lacroix Suites and Junior Suites each boast one of three personalized decoration themes by the grand master of fashion: Lacroix, Provençal or Monastic. Each Suite can accommodate 2 to 4 people and has the option of adding a crib.

  • 52 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,837 reviews

Our guest reviews for Hôtel & Spa Jules César Arles - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 503 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
D. Couples - 03/01/2018
« My worst stay in an MGallery ever »

Poor

AccorHotels certified review
S G. Couples - 30/12/2017
« ok, not special enough »

the staff were friendly, the room too small, with too little space, no desk. The restaurant was too expensive, the food not that good, the restaurant staff not very friendly - apart from the young woman. The spa was closed on Christmas Day - understandably, but a shame.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SYLVIA G., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Kaloustian Guest Relations Manager

AccorHotels certified review
Marie-helene E. Friends - 28/12/2017
« good welcome,nice service, lovely room »

It was the first time we went to The Jules César in the winter. The atmosphere was very different, not so busy.Still the service was friendly and we really liked our room although there was no outside window.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIE HELENE E., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Kaloustian Guest Relations Manager

AccorHotels certified review
Rainer F. Couples - 09/12/2017
« always feel welcome and at home »

short but sweet

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAINER FROEHLICH, We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes for this new year. Sincerely, Brigitte Flahat Guest Relations Manager

AccorHotels certified review
Nancy W. Couples - 11/11/2017

You hotel was great and very accommodating as we arrived late and were quite ill! The room was very nice and the restaurant was lovely! Front desk staff was wonderful and helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear NANCY WILLIAMS, We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Kaloustian Guest Relations Manager

AccorHotels certified review
Anonymous Couples - 31/10/2017
« Arles at its best! »

Very nice room, great bar and cosy athmosphere. Quit at night, With very helpful and derviceminded staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAL ANDRESEN, We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

AccorHotels certified review
Joanne B. Couples - 14/10/2017
« Caring staff and comfortable surrounds. »

Staff were understanding of the situation of very few taxis in Arles to the point one staff member drove us to the train station when a booked taxi did not come. Perhaps as part of the hotel package clients when pre booking could book in advance to and from the train station. We were quite happy to walk with our bags to the hotel from the train station, however, it would be difficult for the elderly and infirmed. Overall we enjoyed our experience in your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOANNE BAKER, We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

AccorHotels certified review
Zeina M. Couples - 09/10/2017
« Excellent location and very comfortable »

Exceptional. Staff were extremely helpful. Room was spacious, clean and comfortable. Breakfast and restaurant were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MORAN ZENA, We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brigitte Flahat Guest Relations Manager

TripAdvisor review
Couples - 09/10/2017
« Superb hotel! »

Loved the feel of this hotel! The decor is special, all of the employees were very happy and helpful! Breakfast buffet had e tennis ve and delicious choices! Couldn't ask for more ...will re om end and hope to return!

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for your comments following your stay at Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. In the hope of welcoming you again Best regards

AccorHotels certified review
Mariner58 Couples - 08/10/2017
« An oasis of peace in the city bustle »

From the moment we arrived we felt welcome like old friends, check in was a breeze and we received all infos about what to see and where to go, The voiturier was particularly good at suggesting places that we did not considered when preparing a day trip to the Camargue, so thank you, Aigues Mortes was great. We were upgraded to a great room with a fantastic air con and a super bed and bathroom. We loved our 3 days stay with you and like to thank you all for your dedication , professionalism and good sense of humour, that made our stay a memorable one

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN PAUL SALPETIER, We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florence Barron General Manager

AccorHotels certified review
Hje Couples - 02/10/2017
« When visiting Arles stay here -- good comfort and hospitality »

Very nice visit. Excellent reception, housekeeping staff, and breakfast. The porter Oliver was particularly helpful and hospitable. Main drawback was attempt to charge extra for using the hotel jacuzzi. I don't know if that is standard in France, but it was off-putting to me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOBART EDMONDS, We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pereira Isabel Guest Relations Manager

TripAdvisor review
Couples - 27/09/2017
« A good place to stay »

We had an overnight stop en route across France. Arles is an interesting place. The hotel is in the heart of it. A warm welcome, comfortable rooms and an excellent restaurant await. Breakfast offered a good choice of fresh fruit, good bread and all the usual accompaniments. A first class hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir We thank you for your kind review about Hotel Jules Cesar MGallery Collection. We are very pleased to see that your stay was at the level of your expectations. We would be very pleased to welcome you back for a next trip in Arles Kindest regards

AccorHotels certified review
Anonymous Business - 24/09/2017

The hotel is ok but not worth a 5 star rating. Room upgrade not received, staff is good but again overall the hotel is for me overrated. Wifi connection very bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER V., Thank you for taking the time to tell us about your experience at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Caroline

AccorHotels certified review
Levi R. Couples - 17/09/2017
« Great location, good hotel, bathrooms not very good »

Hotel location and overall quality was very good outside of the hotel room. However, the toilet room was so small it was hard to use, the toilet seat was broken, and there was no shower curtain or shower door, so taking a shower got the entire bathroom soaking wet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEVI R., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline

AccorHotels certified review
Barbara B. Couples - 16/09/2017
« Beautiful decor »

On the whole very good with helpful staff. When we arrived we were shown a room that smelled bad. We changed to one that smelled better but for the first three days of our stay the bathroom had an unpleasant odour. Breakfast was good but until we complained, the first two days the butter had gone off. Staff tried to deal with these problems in a friendly way. The menu for evening meals seems rather confusing for guests. Everything else was extremely nice and the hotel is very conveniently located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBIN B., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline

AccorHotels certified review
Kaey H. Couples - 11/09/2017
« Uplifting creative and a fashion statement at every turn »

Loved the Hotel and Christian Lacroix design. Everywhere you looked another fashion colourful statement following Van Goghs colours where he lived. Friendly caring and helpful staff. Dined in the restaurant and the food was excellent and beautifully presented creative like Lacroix and colour like Van Gogh. Arles was a magnificent living working museum.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir H., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pereira Isabel Guest Relations Manager

AccorHotels certified review
P. R. Couples - 10/09/2017
« Satisfactory »

We have liked MGallerys in the past. This one was a little extreme in its decor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROCHESTER P., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pereira Isabel Guest Relations Manager

AccorHotels certified review
Benoit L. Families - 06/09/2017
« tres place, personnel aimable »

confortable

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur l., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel & Spa Jules César Arles - MGallery by Sofitel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Pereira Isabel Guest Relations Manager

AccorHotels certified review
Kates Couples - 05/09/2017
« Excellent location, helpful staff and good food. »

A lovely hotel steeped in history in an excellent central location in Arles - easy walk to all the main sites. The hotel has interesting décor, a nice bar and a good restaurant. The staff are very helpful, speak English well, and always available. The room was spacious, the beds comfortable and the pillows soft. There was a heated towel rail in the bathroom, the walk-in shower was large and there were quality toiletry products. There's valet parking and the hotel is very easy to find.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam S., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pereira Isabel Guest Relations Manager

AccorHotels certified review
Sean W. Couples - 29/08/2017
« A very classy hotel with beautiful atmosphere and attentive staff »

Calm and relaxed stay in a imaginative designed environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEAN W., We very much appreciate your comments regarding your stay at the Hôtel & Spa Jules César Arles - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline

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