Hotel - Mercure Paris Alesia hotel
Mercure Hotel Mercure Hotel

Mercure Paris Alesia hotel

4.0/5 324 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • PARIS ORLY
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00-22:30
    • Opening hours : Week-end 7:00-22:30

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Our rooms

The Mercure Paris Alésia hotel offers 91 comfortable and fully equipped rooms with A/C, free WIFI, hairdryer, minibar, safe, satellite TV, LCD screen and a Nespresso machine

  • 91 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 5 connecting rooms
    • Air conditioning
    • Automatic air control
    • Radio in room
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • RJ 45 outlet
    • Shower
    • Hair dryer at reception
    • Make-up/magnifying mirror
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,523 reviews

Our guest reviews for Mercure Paris Alesia hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 324 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
M S. Families - 04/02/2019 AccorHotels certified review
« Comfortable hotel with friendly service. »

We were very pleased with the comfort of the hotel and the friendly and helpful staff. The location was very practical for what we came to Paris for, with the metro & the tram so close.

Kevin Families - 04/02/2019 AccorHotels certified review
« Compact but enjoyable. »

Easy check-in and friendly staff. Room was compact but well furnished and functional. Only problem was on check-out when we were asked to pay for breakfasts we never had. If you don't check when guests take breakfast then the default should be "no breakfast". If you do check, which most hotels do, then this was unwelcome. Creates an embarrassing situation for all concerned. Otherwise very enjoyable stay.

Phoompat S. Families - 09/01/2019 AccorHotels certified review
« Disappointed from Accor hotel (first time) »

As we know we stay 2 pesons in this room for 2 nights and Mr.Phoompat is platinum elite member, we should get benefit from the hotel. - hotel upgrade is not available because fully booking, we are accepted - Exclusive Lounge is also not available for us - Premium wifi is also not available for us - we got only one Welcome drink ticket although there are 2 guests (first time for us that I got 1 ticket when there are 2 guest) although we should get the Exclusive Lounge benefit for 2 guests How do you think about benefit for accor member? You have still call them "Benefit"

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAESIREE S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Alésia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. it is impossible for us to meet your expectations of an executive lounge since our establishment does not have one and we are sorry for it. I'm sorry you were disappointed with your advantage as a holder of an Accor card but this one is a drink offered per stay for one person. Not for 2 guets. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Champel Deputy Director

Family - 07/01/2019 TripAdvisor review
« 1 night stay during the week »

Very nice place to stay for 1 night : easy access and travel by car (close to Peripherique), by metro (line 4) and tramway. The room was confortable, and the only detail to be corrected is the absence of hangers for the towels in the bathroom.

Jbrahima D. Couples - 06/01/2019 AccorHotels certified review

Food was awfully

Family - 05/01/2019 TripAdvisor review
« Platinum Elite Accor Benefit »

I my family and friends booked many room in this period. In my room had not been upgraded because of fully booking. But I just know you change standard policy for Welcome drink for Platinum Elite Accor member I got only one welcome voucher although there are 2 persons in this room. I have stayed in accor hotel for many years but this is the first time that I got 1 voucher. You staff told me this is accor policy.

Farida M. Solo - 02/01/2019 AccorHotels certified review
« Great but missed the nespresso machine in the room! »

The receptionist people were great always available and ready to answer any need of the costumers. I wished the buffet was at a better deal cause smaller in comparison with the Novotel Paris center Gare montparnasse.

Josee S. Couples - 29/12/2018 AccorHotels certified review
« Relaxing »

As usual the service is great and the rooms extra clean. Love that hotel and it’s employees. From clients service to the maids.

Romi Business - 06/12/2018 AccorHotels certified review

Breakfast and comfort was great. Before going I ask for the couch bed to be made and it wasn’t so we ask for it. They’re said they would take care of it. We went to a restaurant have dinner, we come back still wasn’t made. We put our pjs on and still waiting. At the end we went downstairs to ask for the covers and did the bed ourselves. Next day we did our check out and the guy on the counter said he will give us the bill and siding so when our taxi arrived since he didn’t do it I ask for it to be send by mail and I still waiting for it.

Wafa B. Business - 24/11/2018 AccorHotels certified review
« Terrible service. »

The heater wasn't working in the room I was placed in. I called the reception to fix it or find a solution - because even when I turned it off, the heater kept making a significant amount of noise that prevented me from sleeping (this, in addition to the sound of the trains outside). The receptionist refused to come up to check out the heater until I called again (it was 2am). When he finally did come up, he showed absolutely zero sympathy and behaved in such a way that showed great displeasure at the fact that he had to come up. When he did notice that the heater was malfunctioning, he offered to put me in another room. Fine. I was moved. However, the room only had feather pillows. When I called for a foam/regular one, I got the same disagreeable reaction. He finally came up again and around 3am, I was allowed to sleep. I will never visit this or another Mercure again. I choose Accor hotels because I typically receive a bare minimum of good service and comfort. Unfortunately, was not the case this time. I was in Paris for one night between work meetings, and the last I need is a hotel that cannot meet a basic, universal minimum standard: that of facilitating a guest's ability to merely sleep.

Berk Couples - 20/11/2018 AccorHotels certified review

Thank you so much for everything. Thomas was a great receptionist. I would like to thank him.

Anonymous Couples - 14/11/2018 AccorHotels certified review
« Very good »

The stay was pleasant I would recommend the hotel

Kamal G. Couples - 04/11/2018 AccorHotels certified review
« This was our second time to stay at Mercure Alesia »

The hotel is conveniently placed as we drive to Paris on our way south. The staff are helpful and the rooms are adequate. The only reservation I have is the parking charge that is high in my view (at 30 Euros a day).

Brian M. Families - 03/11/2018 AccorHotels certified review
« bathroom in room 802 had mold and mildew. »

bathroom had mold and mildew in room 802. I informed the female member of staff at the reception desk but nothing was done. Please repair or fix this problem or you will have another customer complaining. The bed was comfortable and heating good. The room was cleaned every day. Overall I give a score of 4 because of the state of bathroom wall with mold and mildew.

Mabrouk Friends - 29/10/2018 AccorHotels certified review
« Near to city center »

Good location Metro and Tram stations are front of the hotel

Eduardy Couples - 25/10/2018 AccorHotels certified review
« Agradable »

Muy satisfactoria

Donna A. Couples - 19/10/2018 AccorHotels certified review
« the hotel was basic ,clean and perfect location,and friendly staff »

very good

Marga Couples - 13/10/2018 AccorHotels certified review
« Very nice trendy hotel »

We had a very nice stay; close to Paris Expo, friendly staff and nice restaurants in the neighbourhood.

Stephen Couples - 09/10/2018 AccorHotels certified review
« An over-perfumed experience in a rather average hotel »

The first thing that hits you went you walk into the Mercure Paris Alésia is the overwhelming odour of a place that uses so much room perfume as to cause nausea. If you can get over that, then you're left with a very average hotel in a rather dull area of Paris. Small rooms with showers that don't properly drain, an over-priced breakfast and unengaged staff made this a underwhelming stay for us. Never again.

Nattha N. Business - 08/10/2018 AccorHotels certified review

Nice breakfast.. good location.. breakfast request form is not outstanding.. hard to find for new customers, if we could just fill out and hang ot on the door will be more convenient. Complementary water should be at least 2 bottles per night, not many people need soda.

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