Hotel - Mercure Paris Alesia hotel
Mercure Hotel Mercure Hotel

Mercure Paris Alesia hotel

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4.3/5 1,085 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • PARIS ORLY
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 7:00-22:30
    • Opening hours : Week-end 7:00-22:30

Business services

  • Copy/print service available
See all services

Our rooms

The Mercure Paris Alésia hotel offers 91 comfortable and fully equipped rooms with A/C, free WIFI, hairdryer, minibar, safe, satellite TV, LCD screen and a Nespresso machine

  • 91 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 5 connecting rooms
    • Automatic air control
    • Radio in room
    • WiFi in your room
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 1,085 reviews

Our guest reviews for Mercure Paris Alesia hotel

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Jason Business - 18/04/2018
« Overall good, some improvement when busy. Very friendly staff, Fatima & Fanny were great as always! »

Breakfast could improve when busy, juice empty, no cups for nespresso, had to wait for food to be replenished.

AccorHotels certified review
Raphaela R. Couples - 10/04/2018
« Excellent »

Really good hotel and breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., Thank you for your kind words following your stay at the Mercure Paris Alesia. The teams and I are really glad you had a nice stay with us and hope that we will have the chance to welcome you again soon. Sincerely, Julia Tourmente General Manager

AccorHotels certified review
Michael L. Couples - 06/04/2018
« Great stay! »

We had a very pleasant star at this hotel. The staff were always polite and very professional. We will return again to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for taking the time to tell us about your experience at the hôtel Mercure Paris Alésia. It is a real pleasure to read your feedback, my team and I are really glad you had a nice stay with us. We are looking forward to welcoming you again soon! Sincerely, Julia Tourmente General Manager

AccorHotels certified review
Kit Families - 03/04/2018

Everything was good, the only thing that bothered me was the constant traffic out there. At 11pm, witht he window open, we constantly hear siren and motorcycle reving their vehicles. due ot the fact the air conditionning was center control, we want to open the window to get some air flowing in.

AccorHotels certified review
Ann Families - 26/03/2018
« Regular visitor, very happy with this hotel »

I have stayed at this hotel several times, visiting my daughter, who is a student on Paris. The rooms are large by Paris Hotel standards, spotlessly clean, large bathroom, tea/coffee making facilities, fridge in room. The tram and metro are outside the door. Nice cafes within easy walk. The only complaint, not a big issue, I have about this hotel is that the reception are very brusque and quite unfriendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann B., I very much appreciate your feedback regarding your stay at the Mercure Paris Alesia. The team and I are really glad you had a nice stay with us and liked our hotel. However, I am deeply sorry for the inconvenience regarding the lack of sympathy of our receptionist. Be assured that the appropriate measure will be taken to avoid it to happen again. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Tourmente General Manager

AccorHotels certified review
Ieva Couples - 12/03/2018
« Nice hotel »

The room was very nicely decorated. I was dissapointed with housekeeping as we put the 'do not disturb' sign on our door both days and we found that the room was cleaned. On one occasion the cleaner actually saw us put the sign up on the door and entered the room anyway. We did not want our room to be cleaned for environmental reasons. In addition our towels were changed each day - it is your hotel's policy to try to protect environment by not changing towels however housekeeping did this anyway. This left me annoyed that the hotel was not living up to its own promise.

AccorHotels certified review
Cyril Business - 09/03/2018
« average »

No mattress protection Stains on the mattress (blood by the look of it) Screaming baby from 00:30 to 2:00 am Mini bar of the privilege room not replenished Slow Wi-Fi

AccorHotels certified review
James S. Couples - 08/03/2018
« Great location, clean room, helpful, friendly multi-lingual staff »

Stayed 4 nights and was completely satisfied - my room was clean, bed was comfortable. Shower had excellent water pressure and plenty of hot water. Location was a real asset, about 70 meters from a metro and street car station, and about 1 km to an on-ramp to the peripheral road. WI-FI was easy to access, and was relatively quick. I would return again without question, and recommend it to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s., I very much appreciate your comments regarding your stay at the Mercure Paris Alesia. The team and I are really glad you had a nice stay with us and enjoyed the services of our hotel. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Tourmente Directrice

AccorHotels certified review
Anonymous Couples - 25/02/2018
« Great stay tiny room »

Wonderful staff, clean ambience, good locale. It was simply a nice stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Mercure Paris Alesia. The team and I are really glad that you had a nice stay with us. Thank you again for sharing your experience and we all hope your next visit will be as pleasant as the previous one. Best regards, Julia Tourmente General Manager

AccorHotels certified review
Anonymous Solo - 25/02/2018
« Correct »

Bon

Our hotel has responded to the review
Our hotel has responded to the review

Madame N., Les équipes du Mercure Paris Alésia et moi vous remercions d'avoir pris le temps d'évaluer votre séjour. Nous sommes ravies que vous ayez passé un agréable séjour parmi nous et espérons vous recevoir à nouveau très prochainement! Bien à vous, Julia Tourmente Directrice

AccorHotels certified review
D Solo - 21/02/2018
« An enjoyable stay »

A very smooth and efficient trip. I was particularly delighted to be able to check into my room when i arrived at just before 1pm.

Our hotel has responded to the review
Our hotel has responded to the review

Mr Unni, Thank you for taking the time to tell us about your stay at the Mercure Paris Alesia. The team and I are really glad you had a nice stay with us and hope that we will have the chance to welcome you again soon. Sincerely, Julia Tourmente General Manager

AccorHotels certified review
Mr R. K. Couples - 19/02/2018
« Experienced better for less »

On arrival you are met with the very nicely decorated reception area and it looks promising, but there it ended. On arrival to room 707 we were presented with a very all cramped space, I had to duck to cross the room as I squeezed between bed and window, lighting was very dim unless you open the curtains to the unpleasant view of flats and rubbish strewn courtyards. The bed was OK and room recently decorated I would assume. On Friday night we ordered pizza but the boxes were not removed by housekeeping, when we returned to get ready for going out Saturday evening we had time call reception and were told to put them outside the room and they would be removed the were still there when we were checking out late Sunday morning and we had to ourselves clear and clean the bathtub for use on the Saturday evening, other small housekeeping issues as laid out too, toilet rolls not replaced, carpet not vacuumed big let down from a widely renowned company

AccorHotels certified review
Eeva K. Solo - 19/02/2018
« Good »

I was satisfied

AccorHotels certified review
Anonymous Business - 13/02/2018
« TOP »

TOP

AccorHotels certified review
Frederic T. Business - 12/01/2018
« Nice place, nice bedroom, very good breakfast »

A nice place to stay, comfortable. Metro very close. Bedroom was very comfortable and nice. Breakfast was very good (not a large buffet but enough choices).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Theismann, Thank you for taking the time to tell us about your experience at the Mercure Paris Alesia. It is real pleasure to read your comments, I will share it with my team. We are really glad you had a nice stay with us and hope that we will have the chance to welcome you again soon! Best regards, Julia Tourmente General Manager

AccorHotels certified review
Trevor D. Business - 11/01/2018
« Value for money »

Value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Drury, Thank you for taking the time to tell us about your stay at the Mercure Paris Alesia. We are glad that you had a nice stay with us and hope that we will have the chance to welcome you again soon. Sincerely, Julia Tourmente Directrice

AccorHotels certified review
Anonymous Families - 08/01/2018
« Lovely »

Excellent ubication, neat hotel, big lobby, comfortable place and beds. Had the privilege room and our mini bar was included, but it was not refilled daily as told. We had to ask for it several times one day for the refill. Wifi kept disconnecting and being very very slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., Thank you for taking the time to tell us about your experience at the Mercure Paris Alesia. I am deeply sorry for the issue mentioned about the minibar. Be assured that the necessary measures will be taken to avoid it to happen again. Otherwise, the teams and I are really glad that you enjoyed our hotel and hope that we will have the chance to welcome you again soon to gain your entire trust back. Sincerely, Julia Tourmente General Manager

AccorHotels certified review
Tanaporn J. Couples - 01/01/2018
« Dissapointed »

Disappointed of staff we did the online check in but once we arrived after 8 pm, key card not preparing. As platinum member they dont mentioned anything, we have to asked for welcome drink voucher. We also booked room wih breakfast they also not mentioned about breakfast we needed to ask again and again. This is my first time to Paris we have mentioned that we going to cerebrate our 7 years anniversary but there are nothing organised.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., Thank you for taking the time to tell us about your experience at the Mercure Paris Alesia. I am really sorry that your stay with us didn't meet your expectations, please accept my sincerest apologies. I took your comments into account, be assured that I will talk with our staff and the necessary measures will be taken to avoid future occurrence. I hope that you will give us the opportunity to gain your trust back. Sincerely, Julia Tourmente General Manager

AccorHotels certified review
William R. Families - 31/12/2017
« Hotel good. Booking experience poor. »

I had problems with booking and found the customer care very poor in trying to resolve the issue. Eventually got a refund for the double booking but lost out on the loyalty points.

AccorHotels certified review
Vk Business - 25/12/2017
« Superb!!! »

Everything was perfect - check-in, room, service, breakfast, location, check-out! Hotel staff is very friendly, helpful & courteous. Nothing to complain. I will stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., Thank you for taking the time to review your stay at the Mercure Paris Alesia. My team and I are very pleased to know that you had a perfect stay with us. We hope we will have the chance to welcome you again soon! Sincerely, Julia Tourmente General Manager

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