Pullman Miri Waterfront 5 stars

Customer review rating (ALL Rating) 4.3/5 3,261 reviews

Best price
guarantee
Pullman Miri Waterfront - Image 1
Pullman Miri Waterfront - Image 2
Pullman Miri Waterfront - Image 3
Pullman Miri Waterfront - Image 4
Lot 1347 Miri Waterfront, Commercial Centre, Sarawak, 98000 MIRI, Malaysia

Description

Hotel extras

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malaysia

GPS:4.398145, 113.985265

Telephone
Fax +60 85-323 999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,261 reviews

TripAdvisor Rating  4.0/5  601 reviews

Not 5 star hotel experince like in KL & Spore.

TripAdvisor rating 3.0/5

Odyssey753781 TripAdvisor review

Chinese woman working at counter during check in look so serious & have not welcoming attitude. im suprised the pullman hotel is not the same like in KL & singapore. Btw only the bellboy are smilling & helpful. During check out ,malay male staff was nice & friendly. Apologies didnt get their names. Room was okay, have a nice view & breakfast have several options but some the foods were spicy. Overall it was okay & thinking want to try other hotel like marriot hotel next time.

Great location, spacious room

Customer review rating 4.0/5

Kate W. Couples - Confirmed reviews ALL

The hotel was great in generally as it offers such a nice sea view from the room. The downside would be the cleanness not as great as I would expected. I can see mold and stain in the bath room, dirt or water stain on table top etc. also the lighting in the room wasn’t great as we find it too dim at night for a big room like this I guess it’s best to allocate another sofa + standing lamps. Did not order the room with breakfast so I’m not sure about the food quality.

Dear Sy Shiaau W., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Guest Experience Manager

Good stay

Customer review rating 5.0/5

Raymond T. Families - Confirmed reviews ALL

Good service, good location, very comfortable

Dear Sie Guan T., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Guest Experience Manager

Location and environment is good

Customer review rating 1.5/5

Ramesh Families - Confirmed reviews ALL

I am very dissatisfied because breakfast was not included. Even though it was shown in the booking.com breakfast included. I dont know It is cheating by booking.com or hotel management. We were two guests but they have provided very limited water quantity. Especially coffee and sugar were included only one packet.

Dear Rameshkumar V., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Guest Experience Manager

Good view

Customer review rating 2.5/5

Joe Families - Confirmed reviews ALL

Still dirty on the floor, toilet still smelly, window not clean.

Dear Chai S., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,054 reviews 9.5/10 Location
  • 2,913 reviews 7.6/10 Room
  • 1,919 reviews 7.8/10 Service
  • 54 reviews 7.2/10 WiFi
  • 1,321 reviews 8.2/10 Comfort
  • 1,198 reviews 5.3/10 Cleanliness
  • 814 reviews 7.5/10 Breakfast
  • 404 reviews 8.7/10 Vibe

Powered by Trustyou

Our other establishments nearby

Mercure Miri City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 (899 reviews)

At 447 m

See the hotel
All our hotels in Miri

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.