Hotel - Sofitel Sydney Darling Harbour
Sofitel Hotel Sofitel Hotel

Sofitel Sydney Darling Harbour Hotel

4.5/5 1,040 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SYDNEY KINGSFORD
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Give your Sydney journey a sophisticated setting by choosing a beautiful harbour-side haven from 590 luxurious rooms, including 35 lavish suites. Spread over 35 floors enjoy the latest technology and contemporary décor with chic French touches.

  • 590 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 10,919 reviews

Our guest reviews for Sofitel Sydney Darling Harbour

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,040 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 10/10/2018 TripAdvisor review
« A great stay »

We were genuinely delighted with the service at this hotel. Staff went out of their way to be helpful. I was so pleased to be able to have a choice of a pillow that suited as I usually need to bring my own! A great location for walking around the city. The view from our window was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour trishfinucane, It was a pleasure to recently accommodate you at the Sofitel Sydney Darling Harbour and I am delighted to read of your experience. The Ambassadors and I hope for an opportunity to welcome you back for another visit again one day soon. Kind Regards, Greg Brady

Bat Business - 09/10/2018 AccorHotels certified review
« Expectations met »

Checkin/checkout process was a little slow. No other issues.

Irene I. Couples - 09/10/2018 AccorHotels certified review
« We had a great stay »

The service was incredible. The staff were very obliging. And would highly stay there again.

Eric Friends - 09/10/2018 AccorHotels certified review
« hotel was nice, organising the rooms was a nightmare »

Attended a wedding and everyone from the wedding was in the hotel. asked several times to be in a room next to the groom as i am in the bridal party. the phone staff were unable to confirm if i would get this room, let alone if i would be on the same floor as the groom. even called up 2 hours before checkin and was told that information was "confidential" booking system was a joke. Hotel was nice.

Mary Friends - 09/10/2018 AccorHotels certified review
« luxury escape »

This is the perfect hotel to stay in Sydney especially as it is new and the location is fabulous. The staff are very friendly. Excellent food in the restaurant

Vicki Couples - 09/10/2018 AccorHotels certified review
« Disappointing due to an episode that happened the morning we were leaving »

I complained to the duty manager and very little was done. We expected a lot more for a hotel of this standard.

Anonymous Business - 09/10/2018 AccorHotels certified review
« lOVELY HOTEL ,GREAT STAFF BUT RIDICULLOUSLY OVER PRICED IN ALL AREAS. »

FELT I WAS BEING RIPPED OFF THE WHOLE TIME. FOOD ,DRINKS ,PARKING AND ACCOMODATION ALL OVER THE TOP!

Jackson R. Business - 09/10/2018 AccorHotels certified review
« Professional and Friendly »

This is the second time i have stayed with you and have enjoyed it both times. your standards of customer service is fantastic. Being in the customer service game it was a wonderful experience and i feel that this level of service is what makes the stay that much better. Thanks.

Kim W. Business - 09/10/2018 AccorHotels certified review
« Could have been better, but also could have been worse »

The room was breath taking. Very clean and tidy. I was there for a week, so found the room very comfortable. I slipped in your bath tub as I was getting out and severely bruised my ribs and arm. It kind of spoilt the last couple of days, as I was pretty unwell. Your staff were great, once I told them and Martin Yeo has been great following up with me. Put a dampener on my birthday.

James J. Business - 09/10/2018 AccorHotels certified review
« great rooms very comfortable »

Friendly staff, great rooms very nice Breakfast.

S.r Couples - 09/10/2018 AccorHotels certified review
« Nice place and convenient spot, shame about the ammenities »

It's a nice hotel. We were however very disappointed when upon arrival we found out that there was building work going on around the pool area and that the pool bar was closed. We had specifically chosen this hotel for it pool area as we were looking for a couple of days to sit by the pool and relax. It was even more frustrating that this was not mentioned at time of booking, on the website, via email notification, but only at time of check in. As mentioned, the hotel is nice, but we were very disappointed as being Sydney Siders, we weren't looking to sightsee, but rather have a couple of days of relaxation.

Elizabeth G. Couples - 09/10/2018 AccorHotels certified review
« beautiful hotel but disappointing experience »

We were staying for our anniversary. We chose to stay as we were attending Book of Mormon musical at the Star. Upon arriving to at 3.45pm to check into our room we were told the room was not ready. The staff were very courteous and apologetic. We were given complimentary drinks at the bar. However after waiting for nearly an hour our room still was not ready. Really confused as to why the room took so long to get as check in was 3pm? We were compensated with drinks at the bar but we felt that because of the long wait that we should have been offered something more.

Suthan N. Families - 09/10/2018 AccorHotels certified review
« acceptable »

First time staying at Darling harbour, I have stayed across the group and the service provide was a bit up and down. Checking was slow, but you had a trainee on the desk to that is ok he was very pleasant and apologetic on the delay. I requested a darling harbour view room, room was great but it looked on to the car park. Was too tired to complain and started to do some work on my laptop I got an online checking survey asking about my experience’s, I stated my issue and your team responded really quickly and very understanding work on a solution, had to change my room 3 times but we got there in the end. My wife and son was joining me the next day and I had organised Hot Chocolate and some Macaroons to be delivered to the by 4:30 because my wife would arrive around that time. To my surprise nothing was in the room when she arrived. I had to ring up ad 5.30 to find out what happened and then you guys sent it up then. I normally stay at Brisbane/Auckland with Sofitel and the team there are on the ball and very efficient. I guess the drop in the quality of services was due to the hotel being so new. I normally stay at Intercontinental Sydney when I’m down I thought I will give you guys a go. The hotel overall is great

S.m.g. Couples - 09/10/2018 AccorHotels certified review
« lovely hotel suited our needs, staff very helpful. »

very relaxing and enjoyable, staff great, nothing too much trouble.

Couples - 09/10/2018 TripAdvisor review
« Great Hotel »

Very Good Stay. Extremely busy hotel, so that says something.Our corner suite was spacious and in brand new condition.Breakfast was extremely busy on both days. Sitting through breakfastwithout coffee, after asking three times, was a minor low point in an otherwise enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour chrisL3202PY, Thank you so much for sharing your great feedback following your recent stay with us. I appreciate your comment regarding the wait on coffee and wanted to let you know it is certainly a focus at the moment. I look forward to welcoming you back for another enjoyable stay again one day soon. Kind Regards, Greg Brady

Geoff T. Couples - 08/10/2018 AccorHotels certified review
« Great! »

Beautiful hotel, engaging pleasant staff, great room and clean!

Peter S. Families - 08/10/2018 AccorHotels certified review
« Great sydney hotel »

Lobby was well appointed and greeted by doormen promptly. Room was very modern and bathroom was very lux. Very happy with our bed and comfort. Buffet breakfast was one best I have seen in Sydney hotels. Highly recommend - get darling harbour view

S. Couples - 08/10/2018 AccorHotels certified review
« Perfect spot to relax and central too »

Gorgeous room, friendly welcome. Was hoping for early check as had a very early flight, didn't hear from hotel despite assurances, so went back at 12 and asked again. Katie managed to get us in early!!

Cynthia Couples - 08/10/2018 AccorHotels certified review
« Long wait for check- in, but upwards from there »

Visited a few weeks back (booked under partners name) and experienced the same mediocre check-in when I expect a priority line like the sofitel Wentworth.

Peter Couples - 08/10/2018 AccorHotels certified review
« Great Stay - excellent service »

An amazing hotel with great service on the 35th floor. Will definitely stay there again.

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