Hotel - Sofitel Sydney Darling Harbour
Sofitel Hotel Sofitel Hotel

Sofitel Sydney Darling Harbour Hotel

4.5/5 1,209 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SYDNEY KINGSFORD
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Give your Sydney journey a sophisticated setting by choosing a beautiful harbour-side haven from 590 luxurious rooms, including 35 lavish suites. Spread over 35 floors enjoy the latest technology and contemporary décor with chic French touches.

  • 590 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 12,510 reviews

Our guest reviews for Sofitel Sydney Darling Harbour

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,209 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 10/12/2018 TripAdvisor review
« Luxury hotel in Darling Harbour »

Sofitel Darling Harbour is very nice and elegant hotel. It is well located just right in Darling Harbour, so, it is very convenient as you can just walk to downtown. The Club Millesime is very nice with very nice view. However, I found the bedroom is a bit small as the design of the room use so much space for the walk in closed and bathroom that take up half of the total space already that the bedroom is left by half of the total space. Service is nice, but I feel too formal that make it not too warm. It would be better if the personnel there can be more warm and friendly, not too stiff and formal.

Wanderer40515675793 Business - 10/12/2018 TripAdvisor review
« very pleasant atmosphere all round »

Top service from start to finish. Staff helpful and friendly in all areas. Food delicious and very reasonably priced. Not a single complaint over 5 days. Perfect location. Concierge and door man very in the know of the area.

Michael N. Business - 09/12/2018 AccorHotels certified review
« Very ordinary effort by staff. »

Room staff never replenished water when asked. Restaurant staff for dinner were terrible. A set menu saw meals served that weren’t requested, $168 bottle of wine spilt (on my hand). French mustard for the main meal brought out only when desert arrived. The whole meal service reminded me of an episode of faulty towers. Reception staff were excellent.

Beris A. Families - 09/12/2018 AccorHotels certified review
« Exceptional Staff »

Neither the hotel or the staff could be faulted. I have to say that the staff are exceptional. The only thing, the only thing, I didn't like was your room lighting. I know that it is eco friendly, however, it is not possible to have the bedside lamps on by themselves. The lights in the ceiling are supposed to be the reading lights. They are awful and I would never read with them, they felt like search lights, but if we switched them off all the lights went off. We could turn off the bedside lamps but still had the overheads. Had it been wired the other way around it would have been fine. In the end, so that we could have light, we put the lights on in the bathroom and closed the glass door which provided a sort of ambient lighting. I just think that low level lighting is key and I am surprised that this method was chosen. Can it be fixed? Probably not at this stage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beris A., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your feedback on the room lighting. We will certainly take this on board as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehul Desai Senior Guest Services Manager Sofitel Sydney Darling Harbour

Peter Business - 09/12/2018 AccorHotels certified review
« Looks nice but details disappointing »

was Convenient but expensive for the quality. Excellent location for conference Centre. Rooms are nice and airy which is good. Disappointments poor quality bed - seem lower spec than Wentworth - are you using a lower spec and charging a higher price. This is major driver for me and given a choice, I will be staying somewhere with better beds. Soap - impossible to open Toilet paper - cheap.

Grace Couples - 09/12/2018 AccorHotels certified review
« Convenient and relaxing »

I love the location of the hotel, the row of restaurants and bars downstairs and also the close proximity to the touristy attractions (sea life, zoo, wax museum). But i also love the hotel services. Although, parking there is extremely expensive in my opinion!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grace M., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehul Desai Senior Guest Services Manager Sofitel Sydney Darling Harbour

Sanjay L. Couples - 09/12/2018 AccorHotels certified review
« Awesome »

Amazing

Maria M. Couples - 09/12/2018 AccorHotels certified review
« Beautiful and clean hotel »

We only stayed 1 night and it was lovely. We had dinner that your french restaurant and would definitely recommend it to friends. The service and staff are very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria M., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehul Desai Senior Guest Services Manager Sofitel Sydney Darling Harbour

Mike C. Couples - 09/12/2018 AccorHotels certified review
« Great location »

Great location,friendly staff and very clean and comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael C., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehul Desai Senior Guest Services Manager Sofitel Sydney Darling Harbour

Anonymous Couples - 09/12/2018 AccorHotels certified review
« Satisfied overall »

Comfortable room. Convenient location.

Johnny Couples - 09/12/2018 AccorHotels certified review
« Good »

We didn’t get our drink vouchers when checked in as a loyal Accor member

Paul T. Couples - 09/12/2018 AccorHotels certified review
« Very nice »

Room was great, staff service & restaurant very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul T., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehul Desai Senior Guest Services Manager Sofitel Sydney Darling Harbour

Frank Business - 09/12/2018 AccorHotels certified review
« Slow check in otherwise excellent »

Check in took 20 mins. I watched lines either side of me come and go and yet for some reason the staff member checking me in had to ask for help several times and ignored my questions.

Glenda S. Couples - 09/12/2018 AccorHotels certified review
« Wonderful room and very satisfying short stay - attentive and customer friendly staff at reception and in the Lobby and Champagne bars. »

Restful and relaxing in a great DH view corner room overlooking the harbour and city. Stay was to celebrate my husband’s 70th birthday. Room amenity outstanding.

Tonya Friends - 09/12/2018 AccorHotels certified review
« Comfortable and well catered »

Staff were very friendly, welcoming and polite. Facilities tick all the boxes. Rooms were clean and well maintained however a slight disappointment when our dirty glasses and a tray of left over food was left on the table during our entire stay. Not sure why house keeping didnt take it away. Overall, a wonderful experience and would def return. Thankyou.

Rhonda Couples - 09/12/2018 AccorHotels certified review
« Best Hotel in Sydney »

After a very rocky booking experience, Lauren Holliday from Darling Harbour Sydney went above and beyond to ensure we had the best possible stay and she didn't disappoint! What an amazing room, view and we even got champagne on arrival. She is truly an asset to the hotel. Thank you again to the staff who greeted us ever so politely at the door and for the personal tour Lauren.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rhonda H., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehul Desai Senior Guest Services Manager Sofitel Sydney Darling Harbour

Natalie Business - 09/12/2018 AccorHotels certified review
« Fantastic hotel, fabulous staff, great location! »

Having been to the hotel already, once again I came away from the stay at your hotel, feeling like I had been well looked after and been treated to a fabulous stay away from home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalie N., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehul Desai Senior Guest Services Manager Sofitel Sydney Darling Harbour

Julia W. Couples - 09/12/2018 AccorHotels certified review
« Mrs »

All staff were approachable and keen to ensure any question or request was answered promptly and with respect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia W., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehul Desai Senior Guest Services Manager Sofitel Sydney Darling Harbour

Steve W. Families - 09/12/2018 AccorHotels certified review
« Very enjoyable stay with great views of Darling Harbour »

Really enjoyed the visit and appreciated upgrade of room as an Accor member

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Stephen W., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

Alexa P. Couples - 09/12/2018 AccorHotels certified review
« Fantastic »

It was amazing! The view the service and the food were spectacular

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexa P., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehul Desai Senior Guest Services Manager Sofitel Sydney Darling Harbour

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