Hotel - Sofitel Sydney Darling Harbour
Sofitel Hotel Sofitel Hotel

Sofitel Sydney Darling Harbour Hotel

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4.5/5 628 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SYDNEY KINGSFORD
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Give your Sydney journey a sophisticated setting by choosing a beautiful harbour-side haven from 590 luxurious rooms, including 35 lavish suites. Spread over 35 floors enjoy the latest technology and contemporary décor with chic French touches.

  • 590 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 5,806 reviews

Our guest reviews for Sofitel Sydney Darling Harbour

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 628 reviews
AccorHotels certified review
Chris Couples - 16/04/2018
« Magnifique »

The overall experience was fantastic. The staff were very professional, but friendly. It was my birthday and staff made my stay extra special, by leaving a surprise dessert and bottle of wine in the room for me. The room was very well appointed and spacious. The view was spectacular! The only negative is that the pool is too small for a hotel of its size, with insufficient poolside seating etc as well.

AccorHotels certified review
Linda P. Couples - 16/04/2018
« Enjoyable stay »

Beautiful room, good position and view. Staff were very efficient.

AccorHotels certified review
Natasha J. Couples - 16/04/2018
« Grand experience. »

Customer service and speed of staff responding was fantastic. The experience transformed us to similar experiences overseas; as Sydney-siders, the moment we stepped foot into the hotel we were transported elsewhere. Magical experience.

AccorHotels certified review
Ben Couples - 16/04/2018
« A pleasant stay »

The room and view was amazing. The staff very professional and polite. The food in the club was well presentenced and tasty. The breakfast in the club was more than satisfactory with variety and ability to order eggs different ways. The wait for ordered eggs was reasonable and the other food was replenished fairly quickly. The seating in the club takes advantage of the view of the city. The staff in the club impressed with the building knowledge and ownership of the building. The check-in/check-out was professional, quick and hassle free. The room was available on time and we actually received a late check-out on request. Whilst we didn't take advantage of the full amount of time in the late check-out, the option was greatly appreciated. As an Accor member I find that it is fairly rare to obtain a extended late check-out, so thankyou for accommodating. The pool area was clean and the view across Darling Harbour amazing. In the room there was some minor issues which can be easily fixed. Such as, when making up the room, the liquid soap was not replenished. The power curtains only worked on one side which was reported. We stated that it didn't really concern us but we reported it so that it could be fixed for the next guest. I do believe problems such as this should be found and addressed prior to the guest checking into the room. Not being in the hotel business I am only guessing that there should be a checklist for making the room ready for the next guest. Included in this checklist would be the operation and cleanliness of everything in the room which would required a completion and submission to management of that area. Likewise a checklist to ensure on cleaning the room each day that everything is done to a level expected of the hotel. As a personal choice, we found the pillows way to soft with no support however on request of a firmer pillow, these were delivered to the room in a timely manner. The biggest disappointment of out stay was dinner in Atelier. The meal was not even close to what we would expect of a hotel of this standard. I had steak that lacked flavour and prior to booking we checked the menu online and the meal was listed to have triple cooked chips. The chips missed the mark as they lacked flavour (tasted strongly of oil only) and were like McDonalds chips (except I would argue that McDonalds cook theirs better). My wife didn't enjoy her meal either so we were very disappointed. I hope we just got the restaurant on a bad night however we the level of service the Sofitel prides itself on, we were really let down. It was very loud in the restaurant not from the diners but from the Champagne bar which also detracted from the atmosphere. Whilst there weren't many diners at the time we ate, it took an excessive time for our order to be taken however once ordered the meal came out very quickly. We didn't have dessert as we were put off after the quality of our mains. Least with the location of the hotel, it wasn't difficult to find somewhere else to enjoy dessert. I also noticed from other diners that have left that the shared plates on offer seemed to be popular. Overall our stay was very good and I would recommend to other to stay there. I would suggest taking advantage of the location to eat elsewhere however would also give Atelier the benefit of the doubt and try it one more time just in case our dinning experience wasn't reflective of the usual quality. Yes there are a couple of negatives but I would rate our overall experience on the higher end of the scale. Thanks for great times we had and the ability to share feedback. I know from experience that the feedback is taken into consideration and acted upon.

AccorHotels certified review
Vaughan Couples - 16/04/2018
« i will stay again »

relaxing

AccorHotels certified review
Sh Couples - 16/04/2018
« Seems we had the worst luxury corner room in the hotel »

Room was of good standard but poorly positioned, low down with a veiw of solar panels on adjacent ICC. Very disappointed. Understand that hotel was fully booked, but we had asked for better room if a cancellation occured. A small acknowledgement would have been most appreciated, such as access to the top floor lounge, free valet parking etc. Also no turn down service?

TripAdvisor review
graemechristine Couples - 16/04/2018
« Excellent Hotel »

Beautiful hotel excellent attentive staff.- We’ll located to Darling Habour. Breakfasts catered for everyone’s tastes. We had a corner suite which over looked the harbour and the view was magnificent day and night

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour graemechristine, Thank you for sharing your great review following your stay with us. I am delighted that your experience was magnifique and hope to welcome you back for another visit again soon. Kind Regards, Greg Brady

AccorHotels certified review
Anthony S. Business - 15/04/2018
« Good location, very expensive by comparison to competitors »

It was very inconvenient that my room account was charged in advance on arrival. Having to pay upfront showed a lack of trust in me as a customer. I have not had to do that in any other hotel. So now after having the cost redirected to my corporate account where it was meant to go I remain with a full charge on my account for up to 5 days.

AccorHotels certified review
Steve Families - 15/04/2018
« Exceptional from the service, facilities, location, the room and the meal in the restaurant. »

After our stay we will be back and will be our place to stay anytime we are in Darling Harbour.

AccorHotels certified review
Paul L. G. Couples - 15/04/2018
« Very enjoyable short stay to celebrate our wedding anniversary. »

Pleasant, luxurious experience.

AccorHotels certified review
Anonymous Friends - 15/04/2018
« Fantastic and relaxing »

Enjoyed the stay even though it was brief.

AccorHotels certified review
Mmp Business - 15/04/2018
« A very comfortable experience »

Faultless Great hospitality Excellent staff with great attitude A hotel with best staff attitude

AccorHotels certified review
W S. C. Couples - 15/04/2018
« Very good »

Thoroughly enjoyed our stay

AccorHotels certified review
Mark S. Couples - 15/04/2018
« Fantastic »

Great location, great staff

AccorHotels certified review
Elaijah Couples - 15/04/2018
« Fun »

I had fun looking how beautiful the view is in our room and have a good welcoming people on reception

AccorHotels certified review
Susan O. Couples - 15/04/2018
« A beautiful Hotel well worth another visit. »

From the phone call and conversation on the day before check in until check out everyone we met or dealt with were wonderful and helpful. The hotel itself was amazing. I think the best Accor hotel we have stayed in. We were using our complimentary night as part of our Accor membership and did pay extra for an upgrade but I feel sure we may have even been upgraded further. The room was large well appointed, sparkling and everything was easy to use. The view sensational. It was a bit tricky finding a seat by the pool but it was worth the wait. Dinner--delicious. We'll be back.

AccorHotels certified review
Julia P. Couples - 15/04/2018
« Excellent »

Very impressed with facilities, cleanliness and service was amazing. Except breakfast was expensive for what you got.

AccorHotels certified review
Anonymous Couples - 15/04/2018

Excellent accommodation situated in a great location. Greeted by friendly staff upon arrival, well appointed rooms. Champagne bar fabulous

AccorHotels certified review
Peter Business - 15/04/2018
« Executive General Manager »

Clean, professional, new, 5 star

AccorHotels certified review
Gino B. Couples - 15/04/2018
« Beautiful New Hotel »

Beautiful New Hotel, we loved our room and we were grateful enough to have access to the executive lounge. The executive lounge has stunning views of Sydney Harbour, the food was delicious and the food plentiful and the service excellent. Gym was fantastic and equipment was new and easy to use. Pool is beautiful with stunning views

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