Hotel - Sofitel Sydney Darling Harbour
Sofitel Hotel Sofitel Hotel

Sofitel Sydney Darling Harbour Hotel

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4.5/5 482 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SYDNEY KINGSFORD
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Give your Sydney journey a sophisticated setting by choosing a beautiful harbour-side haven from 590 luxurious rooms, including 35 lavish suites. Spread over 35 floors enjoy the latest technology and contemporary décor with chic French touches.

  • 590 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 4,101 reviews

Our guest reviews for Sofitel Sydney Darling Harbour

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 482 reviews
TripAdvisor review
Couples - 17/02/2018
« Impressive & Fabulous! »

What a wonderful stay we had at the Sofitel Darling Harbour! We found all staff to be attentive and very helpful throughout our weekend stay. We received a lovely surprise upon our arrival when we found a bottle of red wine along with a plate of delicious macaroons in our luxurious room. We were celebrating our wedding anniversary and were impressed that the staff had gone to so much effort for us. Thankyou to all staff for such a memorable and enjoyable stay. After such an amazing time there, we plan to be back soon!

AccorHotels certified review
Caroline Couples - 15/02/2018
« special »

loved the stay

AccorHotels certified review
Judy C. Couples - 15/02/2018
« Ms »

I think your hotel is absolutely wonderful - the design is so clever to make the most of the view. And the bathroom quite exceptional. The only downside to our stay was access to your Club Level. My sister, Lindy Blackhall, had stayed at the We stayed there 7/2 as it was my partner's birthday. She advised that by paying the $120 over the free night they had access to the Club level which she raved about. We were given no such offer and so after checking with my sister again, I rang Reception. I was told my sister had been given access because she had asked for it. So I said could I please ask for it as it is also my partner's birthday. I was advised I would have to pay an extra $70 so I gave in as we were wasting precious time. The Lounge was very lovely but I did feel it would be so much better if you served leaf tea at afternoon tea rather than tea bags - for me, the offer of a tea bag is like offering a coffee enthusiast instant coffee rather than freshly ground coffee. I felt breakfast in the Lounge was quite exceptional....and I made sure I requested coffee rather than tea and the coffee was great.

AccorHotels certified review
Stefanie Families - 15/02/2018
« I was quite dissappointed with our stay over the weekend 10/02/2018 »

While the room was absolutely beautiful the rest of our experience at the Sofitel fell below expectations. Obviously we had the fire evacuation at 4:30 in the morning which thoroughly disrupted our weekend as we had to walk down 33 flights of stairs and wait outside for over an hour before being able to go back to bed, the only compensation for the entire inconvenience was half priced breakfast at the hotel (which is already at a discount due to being an accor member) I am also disappointed with how the situation was handled - there was no assistance offered to the elderly people who were staying at the hotel or the families with young children who were all struggling to get down all the stairs in the fire escape. Also upon check out the next day I asked if we were able to get an access card up to the pool area so my mum and I could enjoy the pool for a couple of hours before leaving on the Sunday as we didn't get a good chance to do so on the Saturday as check in was at 3pm and by then it had already started to cool down. We were told that we were unable to use any facilities after check out which was thoroughly disappointing to both of us as we had planned to spend a couple of hours by the pool before continuing our day out for my mum's birthday. I found this to be quite strange as I have never had this problem before at any of the accor group hotels I have previously stayed at, I have always been able to use the facilities after check out. We were not advised otherwise when we checked into the hotel on the Saturday. And due to all the inconvenience caused the night before we thought that maybe we could have been given access for a couple of hours at least. We also would have liked to utlisie our complimentary drinks cards up in the champagne bar the following day as when we went down to the bar the night before it had already closed - we were also denied access and had to settle for the bar in concierge. We were just dissapointed overall that we did not get to enjoy the weekend as much as we would have liked.

AccorHotels certified review
Graeme S. Business - 15/02/2018
« Excellent service and facilities »

Great experience with no issues.

AccorHotels certified review
Jason M. Business - 15/02/2018
« This is a beautiful new hotel operated by staff that are engaged and in the culture and focussed on customer service. »

Everything worked extremely well from the concierge to the express check out.

AccorHotels certified review
Geoff. Friends - 15/02/2018
« Excellent birthday stay. »

Check in & check out was the best I have experienced in a 5 Star Hotel. The friendliness of staff was exceptional. We were upgraded as it was my birthday to a beautiful room with stunning views of Darling Harbour. A bottle of wine & cake was delivered to our room which was a pleasant surprise. Dinner in Ateliar restaurant was excellent as was breakfast.

AccorHotels certified review
Denise S. Couples - 15/02/2018
« Mrs Denise S. »

While the hotel was very clean and staff very welcoming my husband and I have both been very disappointed with the evacuation experience on Saturday night. When we were evacuated at 4.30 am and sat on the concrete outside the hotel not one staff member came to check on us, people started filtering back in to the hotel but still no one came to tell us that we could go back in. On check out no mention of it let alone an apology or explanation. No email since! It was a very stressful experience with smoke in the corridor of our level and water pouring out of level 3 and we are ankle deep in water as we are trying to quietly but quickly evacuate around the elderly and children. I thought maybe a free cup of coffee would have been a lovely gesture and just some form of explanation and apology. My friend staying with us as well had a very good suggestion about being informed on what to do in an emergency, why not have a short video play when the TV comes on to explain hat to do, no one really reads the book and most people at some stage turn on the TV. It was a very scary and stressful experience.

AccorHotels certified review
Anita M. Business - 15/02/2018
« Blown away »

Personalised service, beautiful rooms, lovely Champagne bar, great room service, awesome gym - the whole experience was brilliant!

AccorHotels certified review
Chris Couples - 15/02/2018
« Superb »

Great experience, everything from check in to check out was great.

AccorHotels certified review
Kristen H. Families - 15/02/2018
« A MUST STAY!!!! »

From greeted at the door to unbelievable room and the most delicious in room food this hotel in UNBELIEVABLE!!! It's right in front of the conference center jetty so you can catch a ferry everywhere!!! Wonderful Concerige desk with Nathan and Nick!!! We will be Back!!!

AccorHotels certified review
Karl B. Business - 15/02/2018
« Mr »

I stay at this Sofitel each month for 3 days and each experience reaffirms m decision to do so. Staff and service are first class. My rooms are always immaculate, bed comfortable and facilities ideally suited to enhance my rest between work days.

AccorHotels certified review
J A. M. Couples - 15/02/2018
« Everyghing was excellent except for issue with car valet service / disrespect to our vehcile. »

As discussed with the Head Concierge our vehicle was loaded with breakable items and on receival of our vehicle all the contents within were thrown across to the passenger side as if driven around right hand corners at excessive speed. Total disrespect to our property. No items were broken however they did cause scratching/damage to the interior of the vehicle. Very disappointing on how our vehicle was treated as we expect better treatment and respect to our belongings and we pay for this so call first class service. We truly enjoy staying at the Darling Harbour Sofitel and stay on a regular basis the staff and customer service, motel facilities, breakfast are the best we have ever experienced (except for treatment of our car).

AccorHotels certified review
Anonymous Couples - 15/02/2018
« An Enjoyable Experience »

The location of the Sofitel is great with its views of Darling Harbour . We chose a room facing Darling Harbour with a bath tub . It was very nice , great views . We have stayed twice before and noticed that this time there were no slippers provided in the room . Also , I am a Gold Accor Member and was only provided with 1 drink voucher .

AccorHotels certified review
Blair B. Couples - 15/02/2018
« Fantastic, will definitely stay again. »

The staff were excellent. The room was exactly what we wanted and the overall stay was fantastic. It would be nice to be able to get a smoothie at the pool bar in the mornings though.

AccorHotels certified review
Ann G. Business - 15/02/2018
« very nice with great service »

I was working and dealing with a large group. the hotel was extremely helpful. I had a lovely view and enjoyed my stay (even though working) immensely.

AccorHotels certified review
Nigel Couples - 15/02/2018
« Prompt friendly welcoming service. »

Everything was a pleasure from check in to check out. Rooms were lovely and all staff were very accommodating and friendly.

AccorHotels certified review
Rita Couples - 14/02/2018
« Our Anniversary celebration »

Thoroughly enjoyed our stay with you. Greatly appreciated the Darling Harbour view upgrade & the complimentary wine & chocolates awaiting us in our room on arrival. The room itself was absolutely beautiful. From the decor to all the mod cons in room. Loved the shower! The restaurant was exceptional also. We were also given complimentary glasses of champagne to celebrate our anniversary. The food was delicious & the service provided was outstanding. We both just loved our time with you & look forward to returning someday . Thankyou for making our 37th Wedding Anniversary one we will always remember.

AccorHotels certified review
Kay M. Couples - 14/02/2018
« Best I have experienced »

The service was professional from the time we entered till the time we checked out will recommend you to everyone

AccorHotels certified review
Justin Families - 14/02/2018
« Awesome »

Grat experience. Had a bday cake for wife upon arrival, and restauarant staff were super friendly. Really happy with the service and quality of the hotel.

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