Hotel - Novotel Paris Saint Denis Stade Basilique
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Novotel Paris Saint Denis Stade Basilique Hotel

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4.0/5 291 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 7:00 - 22:30
    • Opening hours : Week-end 7:30 - 11:00

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Combine work and relaxation in complete serenity. The newly designed Executive Room welcomes you with its features designed especially for you: free premium WIFI and minibar, iPod dock, Nespresso coffee and tea, wellbeing kit, robe and slippers.Do you need a bit more space for the family? The Suite has a living room, bedroom and bathroom with shower, tub and separate toilet. Free WIFI and minibar, iPod station, Nespresso coffee and tea and a wellness kit with bathrobe and slippers.

  • 156 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
    • Emergency exit map
    • Automatic air control
    • Remote control TV
    • WiFi in your room
    • Manual temperature control
    • High speed transmission line
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,531 reviews

Our guest reviews for Novotel Paris Saint Denis Stade Basilique

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 291 reviews
AccorHotels certified review
André Business - 31/05/2018
« Moderate »

- Noticed multiple times at check-out in the morning only one person behind the counter, a queue of people wanting to leave waiting for check-out - Breakfast: hardly any check on who has booked breakfast or not

Our hotel has responded to the review
Our hotel has responded to the review

Mr J., We thank you for taking the time to write to us following your stay at Novotel Paris Saint-Denis Stade Basilique. We are sorry that the service did not live up to your expectations, and we ask you to accept our sincerest apologies. the reception team apologizes for the wait and the inconvenience Know that you satisfy and our priority. assured you that the necessary measures will be implemented to improve the quality of the service mentioned. Once again, we thank you for your comments and hope to regain your confidence during your next stay. Looking forward to welcoming you soon, in our hotel.

AccorHotels certified review
Gillian C. Solo - 23/05/2018
« Ms »

Brilliant service and extremely helpful and hospitable staff .. will definitely book at your hotel when I visit Paris again :-)))))) Thank you so much for making my trip so wonderful !!!!

AccorHotels certified review
Sameer D. Families - 16/05/2018
« Perfect Stay! Even to visit Paris. »

The location of the hotel, though outside Paris is very close to a metro station which makes it easier to travel he city. The rooms and the hospitality was fabulous, and the breakfast sumptuous. It is a great hotel and exceeds all expextations.

AccorHotels certified review
Paola Friends - 11/05/2018

It was overall good, but we had to wait 3 and a half hours to get our room. The bathroom was clean, and the sheets too, apparently, but in the morning I got some bites from the bed

AccorHotels certified review
Lander Couples - 17/04/2018
« Very bad experience »

This weekend (13/04 - 15/04) we used a bongobon ‘Delicieus logeren 3 dagen’ (BONGO NUMBER 73…). This has been used at the hotel Novotel Paris Saint Denis. Usually we are easy going people who are easily satisfied, but what we have experienced there really crossed a boundry. This voucher is described as "a gastronomic escapade", but the gastronomic aspect was very far-fetched in this hotel. It already started upon arrival ... When we inquired about the three-course menu that was included in the bongobon, we were told that we would receive a EUR 20 discount when ordering in the Gourmet Bar. This Gourmet Bar, however, was located in the lobby, where other hotel guests watched football on a big screen. We then picked up the bongobon and showed them that there was a three-course menu included in this voucher, after which they finally told us that we had to order 3 courses in the Gourmet Bar. When we got the menu from this Gourmet Bar, only simple snacks were available. The three-course menu would consist of a charcuterie board, a croque-monsieur (or panini, or caesar salad) and then a limited choice of dessert. When we noticed that there was a Gourmet Restaurant in the hotel, we asked again why we were not entitled to a three-course menu in the restaurant. After a lot of lame excuses, all became more clear. Apparently they had a group to eat in that restaurant and they no longer saw it necessary to keep the restaurant open for other guests. At that time it was 20h00. When we asked the reception how they would compensate for this, the receptionist told us that we should arrange this with Bongo. As there was no response to our complaints we ended up having to eat in the restaurant next door (not linked to the hotel). So we ended up paying for something decent to eat that evening and this while there was a so-called delicious three-course menu included in our bongobon. The next morning we went to breakfast with fresh courage, to be disappointed again. I will not care too much about the quality and the offer but in France we would have expected to be offered a simple slice of cheese and some bread? We had to do it with a hard piece of baguette, a few dried out croissants and the usual bacon and eggs. Just a pity that the fire on which you had to prepare the eggs yourself was defective ... To put aside the content of the breakfast, which was much worse is the hygiene in the breakfast room. The ground stuck under your feet (both Saturday morning and Sunday morning!) and we saw the ants passing by at the table. Dead flies were under the windows. We could hardly believe our eyes so we took a picture of them. When the manager came to ask us if everything was okay, we told him about our situation and he would see what he could do about it. We had almost given up the man as missing, since we have not heard anything more. I do not know how that hotel got its 4 stars, but if an ant colony can have breakfast with you then this hotel does not even seem to be worth 1 star. How this hotel can qualify in the bongobon "delicious" stay is a bigger mystery to me.

AccorHotels certified review
Hemant Families - 06/04/2018
« Excellent location, good rooms, friendly staff but poor breakfast »

The hotel location was superb with easy access to different public transport options. The rooms were furnished to a good quality as well and staff were friendly however, the night we stayed at the hotel it was nearly fully booked and there were not enough staff members to look after the customers. As a result we had to wait for a long time before we could check in. The breakfast which was paid for extra was not good at all. We are all vegetarians and there were very few options available for us. This was after I had asked before coming to the hotel if they could offer any alternatve options which they refused. For a 4 star hotel I thought this was unusual to not being able to offer any alternatives for special dietary needs. Due to the high number of guests the restaurant staff could not meet the demand and the food and cutlery were always low in supply and you had to wait long time before you got a table and then wait again for the food to be replenished in the buffet. The staff were trying their best to cope up but could not so you ended up spending a lot of time for the breakfast and could not enjoy it. Overall, I don't think the hotel is 4 star as they have not invested having enough staff to meet the guests needs and give them a good experience so that they would want to come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Hemant, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the Novotel Saint Denis we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine

AccorHotels certified review
Jochen Business - 29/03/2018

I‘m offen in your Hotel for Business reason and i like it but there are 2 things which i don‘t like: please install sone Television channels in Italien and german as not everyboddy in the world can enjoy french TV, please improve again the breackfast service

AccorHotels certified review
K. K. Families - 26/03/2018
« Happy and enjoyed »

Front desk is very small, it's just one small counter, Very welcoming front desk stuff, smiling people and helpful, easy and secured 3 elevators, rooms are large and clean, bed and pillows are very comfortable, not enjoyed the restaurant foods as selection are limited, also Saturday and Sunday restaurant for dinner is closed and you can only have meals at the lobby opposite to the bar. Easy to access with the Tram station front to the hotel, and all other services are easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Khaled Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Justine

AccorHotels certified review
San Business - 20/03/2018
« Nice hotel »

Nice hotel. Good quality room. With lots of space and a sitting area. New building/new furniture. Clean. Silent (well isolated). Staff was friendly and helpful. Breakfast was ok (sufficient choice). Only downside is the area around the hotel where specific people hang around, also in the evening. Did not give a comfortable fealing when being outside there. But the hotel itself was a real safe and pleasant haven to stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear San, We very much appreciate your comments regarding your stay at the Novotel Paris Saint-Denis Stade Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine

AccorHotels certified review
B. Solo - 20/03/2018
« Excellent hotel »

La restauration s'est meme amelioree

Our hotel has responded to the review
Our hotel has responded to the review

Cher Didier Nous vous remercions pour vos commentaires suite à votre séjour. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Bien à vous, Justine

AccorHotels certified review
Tim Business - 15/03/2018
« Good hotel, disaster breakfast »

good facilities. Breakfast on the other side, was a disaster. with no plates, cutlery, many foods for 15-20min staff doing their best to keep behind with delay. Please fix this from management stand point. workers are doing their job

Our hotel has responded to the review
Our hotel has responded to the review

Dear TOMMI R., Thank you for taking the time to tell us about your experience at the Novotel Paris Saint-Denis Stade Basilique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine

AccorHotels certified review
Moto Families - 12/03/2018
« Great reception for booking; Elena »

Elena was very kind and she quickly responded us when we tried to make a booking in a night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ikari, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with Elena. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Justine

AccorHotels certified review
Bakir K. Business - 06/03/2018
« Super welcome from a smiling staff »

I would like to congratulate your staff for such an amazing warm welcome. All was perfectly well prepared, room was clean, service was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BAKIR K., We very much appreciate your comments regarding your stay at the Novotel Paris Saint-Denis Stade Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
4* R. 2. B. Families - 28/02/2018
« Nice rooms and ambience. »

Very nice rooms. b. was disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN P., Thank you for taking the time to tell us about your experience at the Novotel Paris Saint-Denis Stade Basilique. I am sorry that your experience with the b. did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Justine

AccorHotels certified review
Martine Families - 17/02/2018
« nouveau hotel, tout près du métro »

Nice hotel, in the neighbourhood of subway. No noise. No variety in the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIEUW P., Thank you for taking the time to tell us about your experience at the Novotel Paris Saint-Denis Stade Basilique. I am sorry that your experience with the breakfast did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Colin Solo - 14/02/2018
« VERY IMPRESSIVE HOTEL »

A very comfortable, spacious, quiet and clean room, with everything working perfectly. A very pleasant and bright breakfast area with plenty of seating available. The staff were enthusiastic and friendly. The metro stop is right outside the hotel and it's only around a twenty minute ride to the city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear COLIN O'KEEFE, We very much appreciate your comments regarding your stay at the Novotel Paris Saint-Denis Stade Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Families - 05/02/2018
« Great location for Stade de France and access to city centre »

Enjoyed the stay. Quality and service that’s is expected from a Novotel. Was in Paris for the rugby at Stade de France. Booked car park beforehand (however, needed to insist by email to ensure a place), as I came by car and needed to be certain of a place. Ideal location for Stade de France and also getting into town (conveniently located beside metro and tram). It would be useful if metro maps were available at the reception (didn’t see any). Breakfast was correct and there was enough choice but it could have been presented better and it would have appeared even better. There was nobody to greet us when we arrived and the table the children chose was not set. Smaller coffee cups for an espresso would have been welcome, needed to ask for the toaster.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr CORCORAN, We very much appreciate your comments regarding your stay at the Novotel Paris Saint-Denis Stade Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mark Business - 26/01/2018
« Conveniently located hotel with good bed »

With very close proximity to a metro station it easy reachable. The room is OK and I really like the bed. This time the restaurant downstairs was closed for dinner, so you had to eat in the lobby with a service which left room for improvement. Also the breakfast was the first day not really satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK THEODOOR D., Thank you for taking the time to tell us about your experience at the Novotel Paris Saint-Denis Stade Basilique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Mo Business - 14/01/2018
« Good business hotel »

A newer venue with great amenities. Rooms and main lobby are modern and clean. On site food was good as well. The only drawback is the neighborhood. The front doors (revolving doors) were locked fairly earlier in the evening (around 7pm). With it's location at subway stop and bus stop, there were a lot of people "hanging outside". Didn't really feel safe to walk around at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Novotel Paris Saint-Denis Stade Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Bert L. Families - 03/01/2018
« mixed feelings »

In the neighborhood of the hotel, on the day of arrival, they tried to rob us in the car while waiting for a red light. Than we arrived at the hotel and there seemed to be a lot of drug dealers in front of the hotel door. My wife and children didn't dare to go outside the hotel to eat. So we asked if we could eat in the hotel. they told us that the restaurant would be open at 19.00. When we came back after 19.00 the restaurant still wasn't open so we decided to go and eat outside. This was not the start we hoped for. The room was ok and the rest of our stay was also ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for taking the time to tell us about your experience at the Novotel Paris Saint-Denis Stade Basilique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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