Hotel - ibis Styles London Heathrow Airport
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles London Heathrow Airport Hotel

4.0/5 823 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • LONDON HEATHROW (Paying)
    • LONDON HEATHROW (Paying)
  • Reception open 24 hours a day
  • Gift shop/newspaper shop

Leisure and activities

  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All 140 bedrooms have air conditioning, tea and coffee making facilities, hairdryer, free WiFi and the Sweet Bed by ibis Styles which is designed, tested and perfected for the ultimate sleep.

  • 153 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Baby bed
    • Manual temperature control
    • Automatic temperature control
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,798 reviews

Our guest reviews for ibis Styles London Heathrow Airport

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 823 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Friends getaway - 13/02/2019 TripAdvisor review
« Friendly Staff »

Super convenient location for all airport terminals. Clean, comfortable and quiet room and most of all friendly and helpful staff - at reception, in the bar and restaurant and sorting out taxis in the morning. We had made a fairly late decision to stay at the airport due to adverse weather forecast and were pleased to find this hotel at a decent price. Our decision was validated by the travel disruption to the airport the day were to fly but also by the quality of this stay.

John R. Business - 12/02/2019 AccorHotels certified review
« It was only a very short stay with an early morning start, so I didn’t get a long experience to judge »

Check in and check out were fine. Although I got up early I didn’t have breakfast. The room was clean and functional. My only observantion is that it would be useful to know there are additional parking charges before arrival. This may be in the small print when booking, but it isn’t obvious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John R., We very much appreciate your comments regarding your stay at the ibis Styles London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

. Business - 12/02/2019 AccorHotels certified review
« Disappointing »

Long queue at check-in; room assigned different that the one booked (I was given a handicapped room with a seating shower); lack of clear information during the booking process.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luis O., Thank you for taking the time to tell us about your experience at the ibis Styles London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

Anonymous Solo - 11/02/2019 AccorHotels certified review
« Great little hotel. Good value. Friendly/helpful staff. »

Last minute decision to stay near airport. Team very helpful when struggled parking a big hire car. Qucik check in. Comfortable and clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon C., We very much appreciate your comments regarding your stay at the ibis Styles London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

N. L. Friends - 10/02/2019 AccorHotels certified review
« With one exception, exactly what I needed for this trip »

Good news first: the room was perfect for someone with mobility issues; exactly what I asked for and very efficient. I even had a glimpse of a rainbow on arrival! Restaurant and bar staff--delightful and helpful--which they'd need to be because the food was frankly dreadful, even for an airport "hotel." But we had a laugh, and that helped. Not good: the check-in. When I arrived, there was no one in the lobby, no guests waiting, no crowd around the check-in counter. There were two very bored staff people who really seemed to hate their difficult job of greeting guests and checking them in. I managed to get the attenti0on of one of them: Miss surly-can't-be-bothered-too-good-for-this-work, accompanied by a scowl. She was, however, quick to announce my bill, in as few words as possible, and treated every request for further information as an intrusion on her peace of mind--questions like "now or on check-out?" or how do I book the shuttle bus (turns out rthere's no shuttle bus, despite the web site's assurance, which it seems had just changed two days before I checked in!). It doesn't LOOK like a hard job, especially when there are two of them there and no guests waiting. But if it's too hard for her, I'm sure there are 20 others who would be happy to have the employment. It would also have been nice if she'd explained the the lights in the room require room-key activation--could have saved me a few minutes stumbling around in the dark Note--check-out in the morning was much better, though a bit slow. The taxi was waiting--they queue up outside the hotel, which makes up for the lack of shuttle. For some odd reason, though, the return to the airport terminal cost more than the trip from terminal to hotel the evening prior. Interesting, no? Good thing I didn't require a receipt.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naomi L., Thank you for taking the time to tell us about your experience at the ibis Styles London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

J T. Families - 10/02/2019 AccorHotels certified review
« Family stay »

My Mother and her friend, my brother and his children, enjoyed their stay. However as the person who had booked the hotel for them online and had used my credit card to reserve the booking and of rooms. I had contacted and e-mailed the Hotel on numerous occasions to keep them posted or informed and made it clear that I must be the one billed for the booking and not my family members upon their arrival at the hotel. Due to my e-mails not being read in time and upon the arrival of my family, my mother was forced to pay for the booking and when she had told me, I was annoyed and called the hotel again and demanded that my mother be refunded and I who was the one who had booked the rooms, be billed. All was resolved and an apology given.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanette T., Thank you for taking the time to tell us about your experience at the ibis Styles London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

Jim Business - 10/02/2019 AccorHotels certified review
« Convenient, practical & peaceful »

The hotel is located close to the free bus lines serving Heathrow with a closeby convenience store, pub & a few restaurants. The hotel itself is relatively new and still has that freshness. The staff are generally friendly & it is rare to have a long wait. Sometimes they do forget to offer the Free Drink coupon to Le Club Accor members. The rooms are spacious, but lack a desk for workspace with the exception of this visit there was a small couch along with a table. The bathrooms are very nice & it is a bonus to have a shower with a door so the floor does not get soaked. The included breakfast is a nice selection of cold items & fresh bakery products.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jm M., We very much appreciate your comments regarding your stay at the ibis Styles London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

Johann Business - 09/02/2019 AccorHotels certified review
« Very noisy room »

Windows way to thin. You can hear the cars and planes way too loud.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Team, Ibis Styles London Heathrow

Norma Couples - 08/02/2019 AccorHotels certified review
« Comfortable »

Very happy with our stay. Staff v helpful. Room clean and breakfast good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norma M., We very much appreciate your comments regarding your stay at the ibis Styles London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

Rek Families - 08/02/2019 AccorHotels certified review
« Good for a one night stop in London »

Late arrival and early departure so haven't had the time to really enjoy the place. Room clean and well sized, no problems for checkin or for the stay, just arrived when the restaurant was about to close so unfortunately while the bar advised it was still time to order from the table the waiter just advised the contrary :) unlucky ! All good, good feeling with the venue and nothing bad to underline

Our hotel has responded to the review
Our hotel has responded to the review

Dear El Kansouli R., We very much appreciate your comments regarding your stay at the ibis Styles London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

Carl Friends - 08/02/2019 AccorHotels certified review
« Pleasant and convenient stay »

Flight from Heathrow in the morning made this a hassle free stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl S., We very much appreciate your comments regarding your stay at the ibis Styles London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

Joanne E. Solo - 08/02/2019 AccorHotels certified review
« Great location, nice room, helpful staff »

I stayed one night before flying out. Check-in was smooth, room upgraded:) and staff were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne E., We very much appreciate your comments regarding your stay at the ibis Styles London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

London Business - 07/02/2019 AccorHotels certified review
« London »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sven L., We very much appreciate your comments regarding your stay at the ibis Styles London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

Bre Business - 07/02/2019 AccorHotels certified review
« Clean hotel, great location »

Pleasant stay. Receptionist could be more welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brenda L., Thank you for taking the time to tell us about your experience at the ibis Styles London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

Anonymous Business - 07/02/2019 AccorHotels certified review
« Excellent service when checking in »

Service when checking in was excellent. Room was very clean and comfortable. Overall stay was very positive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl F., We very much appreciate your comments regarding your stay at the ibis Styles London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team, Ibis Styles London Heathrow

Anonymous Solo - 06/02/2019 AccorHotels certified review

V nice only issue is whether there is a Hoppa Bus as hotel says no but the Hoppa Bus dropped me off and the H9 bus at T2/3 says it take the pax there Everything else lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear robin r., Thank you for taking the time to tell us about your experience at the ibis Styles London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

Elie Couples - 06/02/2019 AccorHotels certified review
« Elie »

I would like to say that Daniels service at the desk was very good helped me a lot and is very friendly with customers. Well done Daniel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elie E., We very much appreciate your comments regarding your stay at the ibis Styles London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

J Business - 04/02/2019 AccorHotels certified review

Convenient and nice stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan C., We very much appreciate your comments regarding your stay at the ibis Styles London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

J Couples - 03/02/2019 AccorHotels certified review
« Good stay »

Good warm room it was snowing outside. Easy to get to terminal 2 free bus. Breakfast was fine. Will stay again always book direct don't use on line travel agents

Our hotel has responded to the review
Our hotel has responded to the review

Dear James C., We very much appreciate your comments regarding your stay at the ibis Styles London Heathrow Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

Harry Couples - 03/02/2019 AccorHotels certified review
« Fine. »

Was a fine stay. Charge for car parking was unexpected - should be made clearer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harry S., Thank you for taking the time to tell us about your experience at the ibis Styles London Heathrow Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Ibis Styles London Heathrow, Management Team

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