ibis Styles London Heathrow Airport Hotel

Did the booking online with pictures of the hotel, my family and I had stayed at ibis hotels hearthrow bath road during one of our summer holidays the past years so we knew we were opting for quality and service. We had a great stay though short and the reception was very warm. Hope to visit again.

Great! Good size room which had everything I needed for my short stay. Nice big comfy bed and the bathroom was extremely clean. Very helpful and pleasant reception staff.

Clean room, good shower. A problem was the lift was out of order - ok for me but this needs to be sorted asap (if it hasn't been already).

Good bed but bathroom mirror light, sink soap dispenser and toilet seat were broken. Breakfast was ok - not excellent. Restaurant service was excellent and front desk folks very helpful.

The front desk staff was friendly and helpful. However, the lift was out of order, and my room was warm.

Hotel staff went out of their way to meet our needs. Very much appreciated.

Staff were great and all wanted to assist. Room was clean and well designed. Very comfortable and great experience.

Satisfactory in the main

The rooms are comfortable, but the building and furniture are obviously cheaply made, and while new, are already showing signs of wear. The guys working the front desk are rather blunt. Breakfast needs better bread and pastries, but the plain yogurt in a pitcher was very nice to have. There is evidently a free bus from the hotel to the airport; this should be posted and suggested.

Breakfast great . Room a little too small .Overall -good.

Only stayed for 1 night but found the hotel comfortable with reasonable facilities,

Excellent accomodation, although disapointing breakfast menu, nothing on offer for a gluten free diet. But I wii return as the Ibis is so convinient fomy needs.

Great for an overnight stay. Good sized room with hot shower, strong wifi and comfortable beds. Soundproofing is excellent - could not hear busy road or planes taking off.

The front desk staff are the best! We stayed two visits on Sept. 7 and Aug. 28, 2018. We had the same desk clerk check us into the room both times, and he was the best clerk! We interacted with other friendly helpful staff as well, but the clerk that checked us in the room shined and made our vacation memorable. He helped us arrange transportation, gave directions, made recommendations of area restaurants, and made sure all of our needs were met. The room was clean and adequate, the check in and out process was efficient, the hotel breakfast was nice and good quality, the hotel public spaces were well appointed and taken care of.