ibis Styles London Heathrow Airport Hotel

The Good: Location was my priority and this hotel had the best access to the free airport shuttles (not the Hoppa bus that costs money). Bus drops you off in front of the hotel, and you walk over to the bus stop to take you to airport. More convenient that other hotels for the free bus. Breakfast included in price (breads, pastries, cold cuts, cereals, nice coffee machines). Competitive prices, clean rooms, free wi-fi, The not so good: Rooms were small, no closet, safe, or fridge. Baths were OK in size. Provided small bottles of water, but not everyday...really strange that they didn't provide water every day. The bad: Front desk people not very friendly but are informative. Very strict on check in times, we had to pay extra to check in at 10am, even though the room was available. I never experienced such a ridiculous practice!!! They didn't give me a discount when I checked early!!!

No hassle and efficient for our stay prior to departure via Heathrow.

Close to Heathrow, with the bus stop right in front. Good clean rooms though compact. Nice modern vibe. The inhouse restaurant is good too. Excellent value for money.

I normally stay in another branded hotels chains hotel but decided to give the Ibisd styles a try due to its close proximity to terminal 2 Walking in hotel looked bright and interesting but the first thing you see was the main seating in the entrance with one of the biggest stains you could imagine on it which immediately put you on the back foot and really spoiled the hotel reception. The reception staff was friendly and helpful and booking in was easy and was even offered free glasses of wine which was a nice touch, unfortunately it really should of come with chips as its was incredibly vinegary and undrinkable. Room seemed fairly decent upon first impression and the bathroom and the artwork above the bed was the real winners. Room seemed very sterile and just didn't have those little touches of information etc to make it more welcoming (the bathroom really put the rest of the room to shame well appointed and spotless) However under the bed had not been cleaned and was full of food and chocolate from previous guests easily cleaned up but completely missed by the cleaning staff. Beds was very comfy and the firm pillows i requested for my shoulder injury are possibly the best ive ever slept on so top marks for that attention to guest requirements. Breakfast was a continental style buffet included in the price and was fairly standard fare no real complaints on that side. There was a hot option available at £5 per head which we ordered besides the hard eggs i really couldn't fault it as it was well cooked and tasted wonderful (eggs aside). Bar area was decent and prices about the normal for hotels in the area and the staff was very pleasant Hotel room was not noisy and staff represented the company well it was just the cleanliness that let the hotel down. would i stay again...hmm maybe there wasn't a lot to change that would make the hotel so much more pleasant, cleaning and attention to deal will make your hotel a definite winner