Hotel - Majlis Grand Mercure Residence Abu Dhabi
Grand Mercure Hotel Grand Mercure Hotel

Majlis Grand Mercure Residence Abu Dhabi

4.5/5 361 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • ABU DHABI INTL
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 198 rooms
  • 77 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 37 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Video games on TV in room
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 793 reviews

Our guest reviews for Majlis Grand Mercure Residence Abu Dhabi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 361 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Saad A. Friends - 12/07/2018 AccorHotels certified review
« sightseeing »

its less than 5 stars hotel small lobby bad wifi slowly room service they didnt offer fruit basket and free drink until i order it in second day

Anonymous Families - 09/07/2018 AccorHotels certified review
« Mr Mogamat F. »

I was extremely impressed by the friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mogamat Ansar F., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nest Friends - 08/07/2018 AccorHotels certified review
« Great »

We stayed at a 2 Bedroom Suite here. Me and my friends had a very great experience staying here. Location, room layout, friendly staff and good facilities. Although i suggest having more souvenirs for guest like cable chargers, 2 sets of slippers instead of 1 set. Pls. Change the soap fragrance it doesn’t smell good. Some other hotels pool closed at 10 pm opens at 6am, mind changing your time, just a suggestion bec. Most of your guest love to dip. Rate and food value is fair enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ma. Nestoridad N., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Blessing Families - 26/06/2018 AccorHotels certified review
« Mrs Blessing »

The staff was very friendly and responded swiftly to our requests. The rooms were sparkling clean with above standard kitchen utensils. All phones and TV sets in our suite were personalized with my name, which blew away my children when we walked into the suite! The breakfast and dinner were scrumptious with a wide selection of tasty food. My kids enjoyed every second in the hotel, especially the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Blessing Z., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Maria Families - 22/06/2018 AccorHotels certified review
« amazing »

such a nice place!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cecilia D., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

M H. Families - 20/06/2018 AccorHotels certified review
« Short break »

Disappointing - the room was dirty and very dated, yet charging higher end prices. Room facilities didn't all work....but staff were pleasant. NOT to Grand Mecure standards!!!

Mario H. V. Business - 17/06/2018 AccorHotels certified review
« very good hospitality »

Cozy hotel with a team of efficient professionals.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario V., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Reggie Couples - 14/06/2018 AccorHotels certified review
« Wonderful experience »

The staff recognized our loyalty being a Gold member and upgraded us. The room was very comfortable and the service was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reginald J., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rajeev K. G. Business - 13/06/2018 AccorHotels certified review
« Feedback From Rajeev G. »

Things are perfectly fine. Staff is very cooperative & my stay is comfortable. On Management front, I would like to give my special THANKS to Mr. Sajid & Mr. Nawras. They full-filled & arranged all my requests to get it executed timely. Thanks for asking feedback.. Regd.. Rajeev G. # 05…

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajeev G., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Peter S. Business - 11/06/2018 AccorHotels certified review
« Very nice hotel »

Hotel is comfortable, clean and very well furnished. Staff were pleasant and everything worked as expected so absolutely no complaints. A couple of comments meant in the spirit of constructive criticism. - Inform how to access internet on arrival or put it in the information book in the room. - Get rid of those dreadful "remote control" panels in each room. They are confusing and don't work, and anyway they are fixed in place so completely useless! - There are loads of lights and appliances but hardly any spare sockets for charging computer and phones. You need some more around the desk in the lounge for guests to use - A couple of entertainment channels on the TV in English language would be nice. News becomes very repetitive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter S., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have addressed your feedback to our concern departments for the future actions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Thampi V. S. Families - 11/06/2018 AccorHotels certified review
« Memorable happy experience »

It was quite happy to spend in the apartment and it gave me and my family a really a happy experience. The ambiance was very good and the rooms were quite fresh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thampi V., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Carla R. T. Friends - 04/06/2018 AccorHotels certified review
« Excellent Hotel »

We had a great stay and celebration of my baby shower in Grand Mercure Majlis!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carla Rose T., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Melinda D. J. Families - 12/05/2018 AccorHotels certified review
« Accommodating and genuine service towards the guests »

I was there for a staff stay over with my daughters. From step 1 of inquiry and booking reservation, Ms Loice was very helpful & efficient all throughout the process and i was able to meet her personally during check-in at the Reception desk. With her Please extend my appreciation to her for a job well done! Me & my daughters were satisfied with your Front Office & HK service! Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melinda Ester De J., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dmitrij O. Business - 01/05/2018 AccorHotels certified review
« Perfect »

The most professional Russian speaker staff in the world. :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dmitrij O., Благодарим Вас! We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mario H. V. Solo - 12/04/2018 AccorHotels certified review
« very good I recomend. »

very good team work , everyting was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario V., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

M. M. Business - 07/04/2018 AccorHotels certified review
« It feels like home staying »

It’s nice staying, and also the staff is very helpful,

Our hotel has responded to the review
Our hotel has responded to the review

Dear m. M., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Teresa H. Business - 03/04/2018 AccorHotels certified review
« Ms Teresa M H. »

The staff was lovely and always helpful. My room was cleaned to perfection and I felt very secure and happy to be there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theresa H., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 03/04/2018 AccorHotels certified review
« Nice »

The stay was great in terms of services provided, the staff were friendly and helpful specially Mr. Shadi he was always their for support. The cleaning supposed to be better than this but overall fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed H., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gulnara A. Business - 02/04/2018 AccorHotels certified review

Good service very good team work Very good guest reception Good room Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gulnara I., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amit L. Families - 01/04/2018 AccorHotels certified review
« All needs are fulfilled with excellent service and secure premise »

I have been staying here with my family little over a year :-) It was excellent experience stating with Majlis due to nice spacious apartments and excellent service. The staff is very friendly and helped us a lot to cope up with our two little daughters. Pearl is our all time favorite and a perfect blend of service and professionalism. Leela and Seema were some of top performers as per my wife's feedback. Staff at restaurant are very good ... Mariam is one we know for a long period now. Chef helped us with some custom requirements when our baby and wife had some special food requirements initially. Concierge Team is one of the most friendly team I have experienced in this hotel. They are happy to help all the times. Laundry services improved a lot recently as hotel switched to a better service provider could be the reason. My elder daughter (5year's Old) was very comfortable talking by dialing '0' anytime. Reception is very friendly. Shady is the person who had been with us since beginning and it's always been wonderful experience talking to him always. He helped us in all the needs and requirements from IBM policy compliance perspective. Wasim is our another companion to have our concerns addressed. He is nice to talk with all the times. There are two ladies from Security (one of them is form Nepal) sorry I never asked their name! always welcome us with a smile on face. It gives a very warm welcome to guests and we really appreciate their long standing hours completing their duties. The security chief (don't remember the name again sorry for that) is an awesome guy and a perfect security person. Overall, I found the team Majalis is a perfect hotel for any family visiting in Abu Dhabi. Cheers! The only improvement I see for vegetarian is availability of vegetarian menu for breakfast. At times we had to compromise as not much veg. variety was available on certain days, but that is not a complaint as we have nice kitchen provided in our room and my wife is an awesome chef too.. :-) I am thankful to everyone in Majlis and management for making our stay in Abu Dhabi a comfortable and memorable through their service, love and respect.... Yes, and I mean it!! Amit L., IBM (511)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amit Ashok L., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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