Hotel - Majlis Grand Mercure Residence Abu Dhabi
Grand Mercure Hotel Grand Mercure Hotel

Majlis Grand Mercure Residence Abu Dhabi

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4.5/5 338 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • ABU DHABI INTL
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 198 rooms
  • 77 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Video games on TV in room
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 740 reviews

Our guest reviews for Majlis Grand Mercure Residence Abu Dhabi

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 338 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
L. E. Friends - 17/02/2018
« very good hotel and lovely reception, all the team has been lovely, perfect food and excellent chief »

it has been extremly pleasant to stay at grand mercue, the rooms , the food, the team has been perfect, i highly recommand this hotel has well for location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear e. l., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Devendra G. Business - 09/02/2018
« Good »

It was good but the WOW factor is not there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Devendra G., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Les B. Business - 09/02/2018
« Excellent! »

Way better than I expected in every respect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Les B., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Muralimohan Families - 09/02/2018
« very good hotel in city center »

Last 1 year onwards I’m staying with my family, It’s very good services, accommodation facilities. Rooms are really spacious and well maintained, very friendly helpful staff and overall pleasure of our long stay with Grand Mercure Residence Abu Dhabi, very close to all shopping malls and location is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murali Mohan B., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Ramiz K. Business - 07/02/2018
« Pleasant »

Enjoyed the hospitality. Would suggest daily room cleaning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramiz Kasim, We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
George C. Business - 07/02/2018
« Feel short changed »

The experience of staying is good. However I get the feeling that the hotel is more focused in increasing revenue rather than look how to reduce their cost in order to keep the same Price. I feel shortchanged because I was always been informed that the rates room with breakfast and without breakfast was a 50 AED difference. When I actually opted out of breakfast they only reduced 30 AED stating that their cost was Going up. Feel cheated. Been staying Here for 7 months but with this experience Will move to another hotel soon

AccorHotels certified review
Anonymous Families - 05/02/2018
« WeekEnd Abu Dhabi »

location great in the centre of Abu Dhabi, Clean Rooms, good Service from the staff. International breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed El Haloui, We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
I. Solo - 04/02/2018
« Fabulous »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed I., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
A. M. Business - 03/02/2018
« A good place to stay, with some improvements to research. »

I'm occupying an apartment at 3rd floor and I can say that my experience is satisfactory. However there are some areas of improvement, which I wish to summarize as follows: 1) Improvement should be given to toiletries, particularly to bath gel and shampoo, which are OK, but nowadays hotels are normally offering natural products. 2) I noticed some insects in both the kitchen door where the pans are kept and in the bed side table (this is at all not acceptable at all !!!). 3) The underground garage for recovering vehicle is a plus for this hotel. However it should be kept better in order and cleaned (check 3rd UG floor and you will definitely agree with me). 4) Offer of movies is scarce and should be improved. 5) Corridor at 3rd floor is often "polluted" of bad food smell. 6) Gym should be open 24/7. Due to my working schedule, I can never attend the gym, which I wish I could.

AccorHotels certified review
Anonymous Business - 02/02/2018
« Average »

Wasn't so good. Hotel not managed well. Even though I had asked for Non smoking room, smoking room was given to me with promise that I will be changed to Non smoking but I kept checking my room was never changed. Also sometimes water bottles were not kept in room, laundry was hardly returned same day. Experience was good when Bana was incharge. After he left the service quality has gone down. I stayed in hotel as location was convenient, else would have chosen different hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tushar Joshi, Thank you for taking the time to tell us about your experience at the Majlis Grand Mercure Residence Abu Dhabi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Namir G. Business - 01/02/2018
« Excellent accomodation, ideal location, friendly staff »

Cannot complain - I am a regular guest at this hotel. Excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Namir G., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
cezaryg2018 Business - 29/01/2018
« Comfortable accommodation in central location »

The Hotel is in good central location and has underground garage (serious plus). The studio room that I have staid was on the main street side and therefore some level of the noise from the traffic was still present (despite soundproof windows), but the room was very clean, well equipped and daily service was excellent. The staff was very polite and helpful. I will certainly stay there again if my next visit to Abu Dhabi comes. Cezary

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cezary, Thank you for taking the time to share with us your thoughts about your most recent stay with us. We are happy to hear that you enjoyed your stay at our hotel and thank you for your kind comments regarding our services and staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

AccorHotels certified review
Miru Solo - 15/01/2018
« Very helpful staff, good value for money. »

I would definitely stay here again. Efficient check-in procedures. Staff helpful arranging to get to places and for early morning check-out. Good breakfast and friendly restaurant staff. Limited hot dishes in the evening for vegetarians (compared to those provided for non-vegetarians) but plenty of cold options. Evening dining experience can be a bit noisy: on one occasion TV news, salsa and Christmas carols (all quite OK separately) could all be heard at the same time!! Management is keen to do the right thing environmentally ... but I thought the towels were too big, too thick and too heavy, at least for my needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter H., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Q. Families - 09/01/2018
« At Home .. »

Staying at this place is like staying at home. The staff... Keep up the good work... Your welcome is a warm feel of one bug family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Waseem Mohammed Q., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have communicated to concern department regarding the issues you have faced and would like to reassure that would never happen again Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Jagdish K. Families - 02/01/2018

Very friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jagdish k., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Business - 30/12/2017
« Great Grand Mercure! »

So friendly Front office staff! Always with the smile!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdulrhman A., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Yashb Families - 24/12/2017
« One of the Best Hotels in UAE »

We had a very wonderful time in Majlis, hands down to their Management, Reception and Housekeeping services. With one of the best services, well equipped Gym, Pool and great Location, close to most of popular attractions. Hope to visit Majlis again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yash B., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Paul F. Families - 17/12/2017
« Will stay again »

Staff very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul F., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Bardia Business - 17/12/2017

great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bardia S., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Shahid Business - 16/12/2017
« Very good »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shahid A., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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