Hotel - Mercure Orange Centre
Mercure Hotel Mercure Hotel

Mercure Orange Centre

Our hotels AccorHotels
4.0/5 287 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

97 fully renovated, comfortable and air-conditioned Standard or Privilege Rooms. Our rooms are decorated in a modern Provençal style.

  • 97 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,772 reviews

Our guest reviews for Mercure Orange Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 287 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Dorte B. Couples - 12/01/2018
« Pleasant »

pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie Gallon directrice.

AccorHotels certified review
Ramon P. F. Friends - 03/01/2018
« VERY SATISFACTORY »

VERY SATISFACTORY

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sophie Gallon directrice.

AccorHotels certified review
David M. Couples - 24/12/2017
« Satisfied that problem quickly resolved »

Our stay was fine. There was a problem with the TV in our room. As there was no one on hand to sort it out the receptionist quickly arranged for us to change to the room next door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie Gallon directrice.

AccorHotels certified review
Walter M. Business - 08/12/2017
« Valjue for money »

Just a short stay from late evening to early morning but absolutely satisfied , friendly welcome , nice room (we booked the superior class) and a fair dinner in the evening. Will certainly recommand to our customers. Unfortunetly no time to visit Orange, next time perhaps.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie Gallon directrice.

AccorHotels certified review
David H. Couples - 15/11/2017
« A great stay every time ! »

Travelling up and down France from the UK regularly at different overnight destinations, we find the Mercure in Orange is one of the best we stay at. The staff are very friendly and welcoming - Stefana on reception and Sylvain in the Restaurant are a credit to Accor Hotels. The rooms are spotlessly clean, we stayed in Room 241 which was wonderful It''s a comfortable 15-20 minute walk in to wonderful Orange and we'd recommend it highly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sophie Gallon directrice.

AccorHotels certified review
Svein Couples - 28/10/2017
« A no surprise Mercure Hotel - nice superior room and good breakfast. »

Easy Access from the autoroute. Secure parking, a Nice spacious room and a good breakfast. All as expected. The restaurant served a good evening meal, although it was 4 guests for dinner. Possible to walk or rent a bike to og into Orange center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sophie Gallon directrice.

AccorHotels certified review
Dina Couples - 23/10/2017
« Is good for a very short stay in autumn »

It is a nice hotel, with a swimming pool, a bit far from centre, but for those who are travelling with a car is a good location. We traveled by car, there are enough parking slots. Good breakfast. Disadvantages: Room is small. Floor is carpet :( Toilet is noisy. And by the way, we found an opened sugar stick, was suspicious ;) Also we were two, but we found only one small welcome water drink in the fridge. Well at least is enough not to die ;)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie Gallon directrice.

AccorHotels certified review
Judy Friends - 15/10/2017
« Beautiful hotel with lovely outdoor space! »

We were looking for a place to stay after several weeks of traveling around and wanted somewhere that we could just relax. This hotel was perfect for that, good food, beautiful pool and outdoor area, quiet yet close to highway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie Gallon directrice.

AccorHotels certified review
Brenda Couples - 04/10/2017
« Stevie »

Hotel well situated from the Autoroute with good facilities and very clean. Staff helpful- the only problem was the evening meal where I specifically asked for the lamb chops to be well done but they were served very, very pink and bloody. The waitress was told and I also mentioned it at reception when I checked out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie Gallon directrice.

AccorHotels certified review
C V. Couples - 16/09/2017
« Very good staff, very helpful and friendly »

Very good. All very satisfactory though food could improve

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie Gallon directrice.

AccorHotels certified review
Orange Families - 11/09/2017
« The carpet is dirty. It seems it was not cleaned for sometime. »

Generally it was a good stay except it seems the carpet was not cleaned. That makes me concerned about the cleaness of the beddings and the towers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHUO W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sophie Gallon directrice.

AccorHotels certified review
Aude Families - 11/09/2017
« Pleasant »

Staff available, polite and helpful. Cot for baby was ready upon arrival as requested. Cleanliness of the room could be improved regarding toilet and bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sophie Gallon directrice.

AccorHotels certified review
Jamie T. Couples - 09/09/2017
« Best Mercure yet »

Lovely hotel with wonderful staff. Reception and cleaning staff should be congratulated. lovely tranquil stay near a beautiful town. Only negative was the price of the drinks but I suppose this is typical of many hotels. Great to have use of free bikes. Cannot wait to go back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMIE T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Gallon directrice.

AccorHotels certified review
Joan Couples - 23/08/2017
« The best thing about Orange is the Mercure Hotel! »

Good position for walking into the town and for getting to the Autoroute. Quiet, comfortable. Hotel staff were pleasant and informative - the lady who greeted us also gave us information on wine visits as we had booked a package that included a glass of wine. Food was lovely, both evening meal and breakfast. Room was a good size, comfortable and a good temperature. Couldn't fault it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie Gallon directrice.

AccorHotels certified review
Patrik Couples - 14/08/2017
« Hotel far from town and staff is rude and unaccommodating »

Stayed there on our honeymoon. The hotel is not close to town so when we asked for help getting a car rental because we were having phone trouble, as we checked in later in the evening, they said they would help but no one did. We called the front desk in the morning and they said they would call and find us one but never did. Later that day we asked at the front desk and they said to walk there; not close. We ended up not getting a car due to a holiday and no one bothered to ask if we need a cab at check out or ride into town; which is not close.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRIK W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orange. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sophie GALLON

AccorHotels certified review
Anonymous Couples - 08/08/2017

Cydtomers misinformed about services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sophie GALLON

AccorHotels certified review
Vikki Couples - 06/08/2017
« Miss »

Thoroughly enjoyable. Great room. Loved the pool and restaurant. We'll be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sophie GALLON

AccorHotels certified review
Stephen M. Solo - 04/08/2017
« choregies »

comfortable room with great pool and good restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sophie GALLON

AccorHotels certified review
Peter J. B. Solo - 28/07/2017

First stay in Orange. Pleasantly surprised. Very nice entrance hall. Enjoyed the park surrounding the hotel. The Nespresso coffee machine in the room was most welcome, thank you The food selection in the restaurant was, unfortunately, rather poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sophie GALLON

AccorHotels certified review
Papu Solo - 25/07/2017
« Good place to stay »

Good renovated Mercure hotel. Nice rooms with good beds. Bathroom with walk in rain shower. Nice pool. Staff is very friendly. Breakfast is good. Restaurant is also renovated and food is good. Plenty of parking space and you can use bicycles free of charge. Is a good stop over hotel or also good for a longer stay in this Provence area. This hotel seems to be also very popular for bike tourists.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sophie GALLON

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