Hotel - Mercure Orange Centre
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Mercure Hotel

Mercure Orange Centre

258 Route de Caderousse 
84100  ORANGE
FRANCE

232 reviews
TripAdvisor Rating Based on 232 reviews
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From 89.00 EUR Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Swimming pool
    • Pool
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

97 fully renovated, comfortable and air-conditioned Standard or Privilege Rooms. Our rooms are decorated in a modern Provençal style.

  • 97 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,353 reviews

Our guest reviews for Mercure Orange Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 232 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Lesley Couples - 15/07/2017
« Absolutely brilliant »

Enjoyable experience from start to finish. It was only an overnight stay but we will be back again .

AccorHotels certified review
Ian W. Couples - 06/07/2017
« Very clean, quiet room and friendly staff »

Good location for exploring Provence with parking and within walking distance of town. Lovely clean room. Good facilities - pool and free cycle hire.

AccorHotels certified review
S H. Business - 03/07/2017
« A little bit dissapointed with the choice of food in the resaurant »

I was quite surprised to find that there wasn't a "A La carte" choice of food on the Menu,. I stayed at the Hotel earlier in the year and I had a choice of different menu's rather than a set menu.

AccorHotels certified review
Clive S. Couples - 24/06/2017
« very nice hotel and helpful staff »

this was my first stay at this hotel and I was pleasently surprised at how nice the hotel was

AccorHotels certified review
Giovanni Solo - 16/06/2017
« Good accommodation, slow-motion restaurant »

Modern hotel located close to the "auto-route"; good (in my case) for a stopover. The hotel restaurant was rather crowded and service was slow despite the fact that they work with pre-established menus.

AccorHotels certified review
Olivier Families - 05/06/2017
« Peacefull stay »

Nice atmosphere and pleasant stay

AccorHotels certified review
Julie P. Business - 19/05/2017
« Facilities very clean and comfortable. »

Rooms are kept very clean and are comfortable. Staff are friendly and very helpful particularly on reception. Public areas are also very clean morning or night Food quality is consistently good. Bar and restaurant service can be inconsistent particularly at breakfast.

AccorHotels certified review
Brenda G. Couples - 11/05/2017
« Staff and overall experience very good »

Nice atmosphere lovely staff very clean and well organised. The restaurant was good and we'll priced. Rooms very clean and comfortable.

AccorHotels certified review
Anonymous Families - 01/05/2017

Nice hôtel ans staff, good restaurant, only one problem, the room air cooling system, hard to set up.

AccorHotels certified review
Anonymous Couples - 20/04/2017

Hotel modern and good. But the Reception and the Bar and Restaurant staff are incompetent, arrogant, and unfriendly. I have spent thousands with the Accor Group over years, no one has ever been so arrogant, picking an argument with a customer. The Reception staff did not want to extend a Welcome Drink to my wife, and started arguing with me. It seems, the less attractive the Reception staff are, the more arrogant and less incompetent they are. They have no interest in resolving customer issues. The old lady on the Reception told me that it is a Mercure Rule, that Welcome Drinks are only for one person, even though I stay with my wife. I stayed at 4 more Mercure and Sofitel Hotels during this trip, and all of them offered the Welcome Drink to me AND my wife. Then the discussion continued in the Bar - and the (probably) Restaurant Manager started arguing with me over the same issue. Very arrogant, and totally incompetent. Abnoxious person. Then they tried to charge the Coffee of my wife (which did not get a Welcome Drink !) against the Welcome Drink Voucher. This is ridiculous - as a result - we had no interest in eating in the hotel! Hotel staff involving themselves in a dispute with a customer ! It shows, incompetent Management - and lack of training. The following morning, the staff did not even know about the Express Breakfast! Change the Management to people who are capable of running a hotel - and training people. The reason for booking this hotel was because we are Accor Members.

AccorHotels certified review
Anonymous Business - 12/04/2017

Enjoyed the stay although service in restaurant was not great.

AccorHotels certified review
Anonymous Couples - 10/04/2017

Very friendly staff. Attractive interior. Room was compact but very pleasant. Location was ideal for driving east or west.

AccorHotels certified review
Anonymous Couples - 17/03/2017

The hotel is well situated for touring the area. Rooms are small but adaquate. Bar service is slow but the restaurant is good. Parking is good - unusual for French hotels which seem to forget that people who can afford their hotels also have bigger cars and cannot find parking in the streets. The most difficult part is that as an Accor club member there is no way to pay with accumulated points. Their website does not have this feature and the reception does not know how. But I would still recommend this hotel. It is near the highway and the town center.

AccorHotels certified review
Anonymous Couples - 07/03/2017

Clean, good service. Retaurant: good service,food very good---this time. Not always the case in the past, too much chef fluctuation which reflects on the quality of the food

AccorHotels certified review
Anonymous Couples - 23/02/2017

A first class experience..Comfortable, room,helpful staff first class facilities and décor.The food and service at dinner and breakfast were excellent.

AccorHotels certified review
Anonymous Business - 02/02/2017

Hotel moderne, chambres belles

TripAdvisor certified review
Couples - 18/01/2017
« Another Mercure stopover »

We recently signed up to Accor Hotels and used them on a driving trip through France always a friendly welcome and clean comfortable rooms and tasty evening meal and value for money. If you haven't used Accor hotels yet you should.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie GALLON

AccorHotels certified review
Anonymous Couples - 11/01/2017

Comfortabel

AccorHotels certified review
Anonymous Business - 22/12/2016

Ottimale

AccorHotels certified review
Anonymous Families - 17/12/2016

It was a very pleasant experience. I'd gladly recommend mercure orange to my friends. Staff was friendly. Rooms were nice and clean. Breakfast buffet is great. I'm looking forward to staying at this hotel again. One point lost due to the plastic cups in the bathrooms inside open plastic bags.

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