Hotel - Mercure Paris Opera Grands Boulevards Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Opera Grands Boulevards Hotel

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4.0/5 315 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 10  EUR
  • Breakfast
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS
  • Snack & beverage machine

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Paris Opéra Grands Boulevards hotel welcomes you in its fully renovated rooms that feature air-conditioning and decor with a musical theme.We offer two levels of comfort, the Standard or Privilege room facing the street or the cobblestoned garden courtyard. Some rooms also have views of the Sacré-Coeur. All rooms feature an Ambilight flat screen.

  • 49 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • Emergency exit map
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Hair dryer at reception
    • Deadbolts and/or locks in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 1,061 reviews

Our guest reviews for Mercure Paris Opera Grands Boulevards Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 315 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Alex Families - 15/11/2017
« Good location »

10 mins walk to different metro stations.Good breakfast.

TripAdvisor review
Friends getaway - 15/11/2017
« Lovely hotel »

The hotel was in a nice area close to Montmartre, Rue Lafayette and very close to the metro. We stayed in the two bed apartment which was lovely. It had two ensuite bedrooms and a seating area with a kitchenette. Very spacious. The breakfast was great, with freshly squeezed juices. Would definitely recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet A, Thank you for taking the time to leave a great feedback! I am delighted that you enjoyed the breakfast, indeed we are very proud of it and Rose, who is in charge, is very appreciated by our customers. Furthermore, I'm happy that you enjoyed the benefits and comfort of the appartment. Have a great day, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
Chris W. Couples - 14/11/2017
« Great location and quality »

Fully recommend this hotel. The location is great, the service is top. The buffet breakfast is located in the cosy breakfast room. It's very close to the top of Paris attractions and also to the railway station.

AccorHotels certified review
Mavis Couples - 03/11/2017
« Comfortable stay with a good bed »

Excellent mattress, bedding and pillows. Room was clean and new. Staff were friendly and attentive. Some points on improvement- hairdryer was not working well. Highest setting will trip the hairdryer and cause it to switch off. Right bedside light also not working properly. We stayed in room 608.

AccorHotels certified review
Laura Families - 02/11/2017
« Very good hotel so close to gare de l'est, gare du nord, Galerie Lafayette, Opéra etc. »

Very good breakfast! Very good beds! A lot of bars around and when you go right out of the entrance you'll find restaurants, 15 min walk to Galeries Lafayette! Overall pleasant stay! Let us leave our luggage after checking out till 15:00.

AccorHotels certified review
Julie W. Friends - 30/10/2017
« Hotel well situated for sightseeing. Clean and tidy. »

Staff very friendly. Hotel was clean and tidy with nice décor but felt the bedroom was quite small.

AccorHotels certified review
F V. Families - 29/10/2017
« Average. »

average hotel

AccorHotels certified review
Jeremy N. Couples - 17/10/2017
« Pleasurable weekend stay »

We arrived on Friday for a long weekend in Paris. We were welcomed and the staff reminded helpful throughout out stay as there were small issues: missing towels, extra coffee cups and finally an safe that refused to open. They were all addressed quickly and without fuss. The breakfasts were much appreciated by both of us. In terms of location the hotel was well placed for a range of good restaurants and for making our way to the sights of Paris.

AccorHotels certified review
Seb Business - 13/10/2017
« Awesome team »

This is one of those hotel where to team is commited to excellence and customer service

AccorHotels certified review
Anonymous Business - 13/10/2017

Decent standard, clean room (but a bit claustrophobic), good breakfast. One thing that was not satisfactory is the internet, which reached peak speed of 1.6Mb (the "premium" paid one). Really not enough to do anything.

TripAdvisor review
Couples - 05/10/2017
« A few small tweaks could make this an excellent hotel! »

Our trip was my husban's belated Valentine's present to go to the Prix de l'Arc de Triomphe horse race at Chantilly. I chose the hotel because we wanted to be close to the Gare de Nord, in a respectable area and I trust the Accor/Mercure brand. Our Privilege room was not ready at 12 noon as per the booking form but that was OK because we went to lunch and started our sightseeing. The good points of our stay were the location, the clean and quiet room, the room temperature and the comfy bed. The slight detractions from an excellent stay were the rude/unhelpful breakfast staff on the Saturday morning, the average cooked breakfast, the lack of hangers and storage space in the room and the flimsy paper cups for tea and coffee. The latter was very disappointing because one of the big selling points of a Privilege room is the Nespresso coffee maker. I realise that this is a minor issue but in a way it was more annoying because otherwise I really liked the hotel and it could have been an excellent stay. The rude breakfast lady said "Madame demande beaucoup" to her colleague after I had to ask her help politely for 5 things when the breakfast bar and crockery were understocked. Things improved on the Sunday and Monday after I complained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opera Grands Boulevards. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies on the behalf of all the team. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sophie Erspamer Front Office Manager

AccorHotels certified review
Maurizio Friends - 04/10/2017

Positiva

AccorHotels certified review
Nikolas K. Couples - 02/10/2017
« Bad service, clean rooms »

The staff we encountered seemed completely unable to manage the hotel and respond to the guests' needs. We witnessed a total of 4 other guests, in the 20 minutes we spent in the lobby, having problems that the staff was not able to address properly and in a polite manner. I was also registered to le club accor without giving my consent. The hotel and the rooms were very clean, however.

AccorHotels certified review
Isabella R. H. Families - 20/09/2017
« Very nice room at The 5 floor. »

We really liked the room, and loved how cleaned it was! The staff was very helpful and kind. The only thing I can put a finger on is, it would be nice with some fresh fruit, tomatoor/and cucumber at the breakfast buffet. The pancakes were a bit dry. But everything else was nice.

AccorHotels certified review
Dave Couples - 11/09/2017
« Staff went out of their way to make our trip special »

Room was a little on the small size (expected), but clean & tidy. The staff were outstanding - from reception to breakfast staff - all friendly & helpful. Had to do a bit of work late at night/early morning, and staff kept me supplied with coffee. Some of the nicest people I've met.

AccorHotels certified review
Anonymous Couples - 04/09/2017
« Good experience »

We were very happy with our hotel room and it's amenities. The staff was courteous and helpful. Breakfast was great and the breakfast staff was just as great. The location was a bit scary at first. We didn't feel completely safe. Also a decent distance from main touristic points of interest.

AccorHotels certified review
Anonymous Families - 30/08/2017
« Pleasant stay »

Room was clean, quiet, and big enough for a family of 4.

AccorHotels certified review
Giacomo Couples - 26/08/2017
« Positive »

It was all ok

AccorHotels certified review
Josephine M. Families - 24/08/2017
« staff are friendly and breakfast is excellent »

Its fabulous experience

AccorHotels certified review
Lee Families - 22/08/2017
« Comfortable bed, nice linens clean bathroom. Room very small. »

Room adequate. Very small but clean, bathroom and bed good. When given directions to hotel, we were told to take the # 4 Metro. It comes out in an EXTREMELY scary area about 3-4 blocks from the hotel. Noone should come out at that stop to get to the hotel.

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