Hotel - Mercure Paris Opera Grands Boulevards Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Opera Grands Boulevards Hotel

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4.0/5 336 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS
  • Snack & beverage machine

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Paris Opéra Grands Boulevards hotel welcomes you in its fully renovated rooms that feature air-conditioning and decor with a musical theme.We offer two levels of comfort, the Standard or Privilege room facing the street or the cobblestoned garden courtyard. Some rooms also have views of the Sacré-Coeur. All rooms feature an Ambilight flat screen.

  • 49 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • Emergency exit map
    • WiFi in your room
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Hair dryer at reception
    • Deadbolts and/or locks in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 1,185 reviews

Our guest reviews for Mercure Paris Opera Grands Boulevards Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 336 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
P. Couples - 13/02/2018
« very pleasant »

The staff very helpful and the room very silent.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. P., Thank you very much for your comment, We are delighted that you enjoyed your stay and the kindness and professionalism of our team! Have a very nice day, Looking forward to welcoming you again, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
Louise J. Families - 05/02/2018
« Perfectly situated comfortable hotel »

The hotel is really conveniently situated near the Gare du Nord with plenty of bars and restaurants nearby. The hotel itself, the facilities, room etc. were great, staff were all really friendly and helpful (particularly the lady in the breakfast room) and the breakfast buffet was plentiful and tasty! I would highly recommend staying here.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mrs. Johnston, Thankyou very much for your comment, I am delighted that you enjoyed your stay as well as the kindness and professionalism of our team! I am also very happy that you enjoyed breakfast, indeed we are very proud and Rose, who is in charge, is very appreciated by our customers. Have a very nice day, Looking forward to welcoming you again, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
Andrea Solo - 24/01/2018
« Good »

It was ok

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mrs. Atamian, Thank you very much for your comment, We are delighted that you enjoyed your stay and the kindness and professionalism of our team! Have a very nice day, Looking forward to welcoming you again, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
Maayan Friends - 20/01/2018
« Great location, nice staff and nice design. »

Overall my sister and I had a great time. There are a few things that need to be improved- some fixes, more basic toiletries. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. S., Thank you very much for your comment, We are delighted that you enjoyed your stay and the kindness and professionalism of our team! Regarding the toiletries, be assured that a technician will check it. I hope you will renew your confidence and that we will have the pleasure of welcoming you very soon. Have a very nice day, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
James F. Families - 16/01/2018
« James f. »

Mrs Nathalie TARDY was very helpful with directions and places to go.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Flanagan, Thank you very much for your comment, We are delighted that you enjoyed your stay and the kindness and professionalism of our team! Have a very nice day, Looking forward to welcoming you again, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
Daniel P. Business - 09/01/2018
« Very Good Hotel in an Excellent Location »

Very Good Hotel in an Excellent Location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to leave a great feedback! In the same time, I can see that you was not entire satisfied about the attention you have received as Accor member. Please be sure that I had reminded the reception team about the way to welcome Accor members. Have a great day, Looking forward to welcome you again, Sophie ERSPAMER Assistant Manager

AccorHotels certified review
Laurent R. Couples - 08/01/2018
« excellent stay »

the apartment was a very good surprise , well decorated , nice with all amenities. comfortable bed .staff was good at check in and in breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. r., Thank you very much for your comment, We are delighted that you enjoyed your stay and the kindness and professionalism of our team! Have a very nice day, Looking forward to welcoming you again, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
Pk Couples - 01/01/2018
« Mrs »

Fantastic hotel very close to train station and all major attractions. Staff were very helpful , small blip on first evening when no room service was available. Limited headroom on top floor but the rooms were very clean and well heated. Great choice for breakfast and the staff could not have been more helpful. We would definitely stay gere again !

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mrs. K., Thank you very much for your comment, We are delighted that you enjoyed your stay and the kindness and professionalism of our team! Have a very nice day, Looking forward to welcoming you again, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
Trish Families - 30/12/2017
« Ok hotel »

Room small but bright, tea and coffee provided but 2 small disposable cups given rather than a proper cup or mug so impossible to make a hot drink. Bathroom not cleaned after 1 st night and had to request toilet paper, tissues and shower gel, towels to be replaced as all were empty. Basic housekeeping checks should be done

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.C., Thank you for taking the time to leave your comment. I'm really sorry to hear that basic housekeeping checks hasn't be done. Be assured that the information will be passed on to my housekeeping staff right away. I hope you will renew your confidence and that we will have the pleasure of welcoming you very soon. Have a very nice day, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
Serguei P. Solo - 20/12/2017
« Enjoyed it »

Very helpful staff, ready to help in any situation. The only minor thing is that sometimes entrance is closed and one needs to wait a bit

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. P., Thank you very much for your comment, We are delighted that you enjoyed your stay and the kindness and professionalism of our team! About the door, we close it for security reasons, indeed we are a little hotel, furthermore our staff is mostly female. Moreover, I hope you get your lugage :) Have a very nice day, Looking forward to welcoming you again, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
Anonymous Business - 18/12/2017
« not a 4 star hotel and not at all like the pictures on booking »

the lady at the reception was very nice and helpful , and even offered to make me breakfast before the opening time.the room was not at all up to standard, there was a very old and smelly carpet in the room , old decor curtains and furniture. I arrived at midnight and left at 6am the next day. if I had to stay more I would definitely change hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Mrs. C., I want to thank you for taking the time to share your thoughts on your stay. We are sorry that the room we chose you did not live up to your expectations because your satisfaction is our priority. I'm very surpirsed to read what you wrote, indeed the rooms have been renovated in 2014 and the room you had is 23sqm, this is one of the biggest room that we have. For more space, you can also book 1 of our flats which measure 50sqm and more. In an other hand, I am delighted that you enjoyed the kindness and professionalism of our team. Have a great day, Looking forward to welcoming you again, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
Anonymous Couples - 12/12/2017
« very good »

friendly and helpfull staff good acomodation

Our hotel has responded to the review
Our hotel has responded to the review

Dear HUGO P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opera Grands Boulevards. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie TARDY General Manager

AccorHotels certified review
Couple Couples - 12/12/2017
« could be better »

we were not able to close the window . we complained to reception two times and they went to the room to close the window but nobody fixed it. than we found out that we can close it only when pressing it with our foot. standing in front of the closed door even during a day and waiting for your people to come and open it was not a nice experience. no fresh salad-vegetable at breakfast. room and toilet were surprisingly small for **** hotel. bed was very comfortable. other things ok.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mrs. and Mr. P., I want to thank you for taking the time to share your thoughts on your stay. We are sorry that the room we chose you did not live up to your expectations because your satisfaction is our priority. Be aware however that all our rooms are of different sizes and some are indeed more spacious. In addition, the reception team is at your disposal 24 hours a day, do not hesitate to call them so that they help you and provide you with a solution. In the same time, be sure that I send a technician right away in your room to check the window. I hope you will renew your confidence and that we will have the pleasure of welcoming you very soon. Have a very nice day, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
Jeremy Solo - 11/12/2017
« Comfortable and convenient weekend break »

A very comfortable hotel, conveniently located for sights, bars, restaurants and public transport. Very quiet view overlooking central courtyard.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. H., Thank you very much for your comment, We are delighted that you enjoyed your stay and the kindness and professionalism of our team! Have a very nice day, Looking forward to welcoming you again, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
Sam Business - 11/12/2017
« There was no iron available »

No iron available for me to use. A hotel needs to provide a bed and an iron - everything else can be ultimately be sourced elsewhere. It was very embarrassing not to be able to have an ironed shirt for my meeting, which I had travelled to Paris specifically for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you for taking the time to leave your comment. I'm really sorry to hear that any iron was available when you needed one. To avoid this situation being renewed, be assured that I order new ones quickly. I hope you will renew your confidence and that we will have the pleasure of welcoming you very soon. Have a very nice day, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
C. T. Families - 05/12/2017
« Excellent stay, friendly staff »

All of the staff were friendly, and Mehdi gave us a great welcome and a friendly farewell. The room was plush and comfortable - although it was very hot with the heating on constantly (we could have solved this by opening the window so this isn’t a complaint). It was very welcoming to come back to such a warm room, we were just disturbed by the heat at night. Breakfast was great on the morning we tried it and the breakfast lady was super friendly although I do think €17pp is a little steep for a buffet - you can get a similar size breakfast with table service in a nearby restaurant for €14 (including coffee and juice). Thank you for such a lovely stay and for honouring our request for a high, quiet floor. Merci beaucoup

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to leave a great feedback! I am delighted that you enjoyed the breakfast, indeed we are very proud of it and Rose, who is in charge, is very appreciated by our customers. Furthermore, I'm very happy that you enjoyed your stay and the kindness and professionalism of our team! Have a great day, Looking forward to seeing you again, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
H. Business - 01/12/2017
« Everything fine, good experience, no wauw effect »

Nice and comfortable room. Cool ceiling. Good breakfast. Improvement points: restaurant could be a bit more heartwarming. A bigger cup to take tea on the go in the room. (It's already very nice to have these little cups!) A gym would be nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear H., Thank you for taking the time to leave your feedback! I am delighted that you enjoyed the breakfast, indeed we are very proud of it and Rose, who is in charge, is very appreciated by our customers. Furthermore, I'm happy that you enjoyed the benefits and comfort of your room. Have a great day, Looking forward to welcoming you again, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
Stripey Business - 27/11/2017
« Ok, Better Accor Hotels to stay at! »

Ok, Staff friendly. Room location not good, opposite the lift and at the front so very noisy so couldn't sleep. I stay regularly at the Pullman so use to having a bar etc.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mrs. S., I want to thank you for taking the time to share your thoughts on your stay. We are sorry that the room we chose you did not live up to your expectations because your satisfaction is our priority. Be aware however that all our rooms are of different sizes and some are indeed more spacious. In addition, the reception team is at your disposal 24 hours a day, do not hesitate to call them so that they help you and provide you with a solution. I hope you will renew your confidence and that we will have the pleasure of welcoming you very soon. Have a very nice day, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
Charlotte V. Business - 22/11/2017
« Small but clean hotel »

I really enjoyed my stay, but for me the room felt a bit too busy. I understand it's a theme but the paintings on the ceiling combined with small windows are really perceived as stifling. Rooms are clean, which I like. Also the furniture is quite modern, so that's nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. V., Thank you for taking the time to leave us your comment, I notice that you have not been completely satisfied with the wifi connection. Be assured that a technician will come to check the line as soon as possible, Have a very nice day, Looking forward to welcoming you again, Sophie ERSPAMER Assistant General Manager

AccorHotels certified review
Alex Families - 15/11/2017
« Good location »

10 mins walk to different metro stations.Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to leave a great feedback! I am delighted that you enjoyed the breakfast, indeed we are very proud of it and Rose, who is in charge, is very appreciated by our customers. Have a great day, Looking forward to seeing you again, Sophie ERSPAMER Assistant General Manager

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