ibis Styles Leeds City Centre Arena 3 stars

Customer review rating (ALL Rating) 4.4/5 1,477 reviews

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ibis Styles Leeds City Centre Arena - Image 1
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Wade Lane, LS2 8NJ LEEDS, United Kingdom

Description

Hotel extras

  • Central location, plenty of nearby transport links and close proximity to Leeds train station

  • Family days out including Trinity Shopping Centre, Roundhay Park and Tropical World all nearby

  • Yorkshire themed hotel with nods to Leeds' industrial past

  • Nearby landmarks include First Direct Arena, 02 Academy and Leeds City Museum

Our accommodation(s)

Hotel location

ibis Styles Leeds City Centre Arena

Wade Lane
LS2 8NJ LEEDS
United Kingdom

GPS:53.801503, -1.543331

Telephone
Fax +44 113 301 0258

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,477 reviews

TripAdvisor Rating  4.0/5  755 reviews

Certificate of excellence 2023

Well located

Customer review rating 3.5/5

Liz Couples - Confirmed reviews ALL

Bedroom good. Service good, breakfast not so. I’m coeliac the server asked how many slices of bread. I said two that came warm not toasted. No gf cereal. Cooked breakfast all cooked together couldn’t guarantee gf. Had warm bread butter and chocolate spread, orange juice and tea. I don’t think it would be hard to get gf cereal. Not impressed

I'm sorry to hear about your disappointing experience with the breakfast at our hotel. It's important to us that all guests feel well-catered to, especially when it comes to dietary restrictions like being gluten-free. While our restaurant is third-party run, we do communicate with them regularly to ensure they understand the needs of our guests, including the importance of offering gluten-free options. I'll be sure to pass along your feedback to them, emphasizing the necessity of providing a good selection of gluten-free choices, including cereal. Your comments about the lack of gluten-free cereal and the uncertainty surrounding cross-contamination with the cooked breakfast are duly noted. We'll work with the restaurant to address these issues and ensure that they're better equipped to accommodate guests with dietary requirements in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to make it up to you on your next visit. If you have any further concerns or suggestions, please don't hesitate to reach out.

Great location - poor room

TripAdvisor rating 1.0/5

emilyroche18 Families - TripAdvisor review

The location of the hotel was absolutely perfect for the purpose of our visit. However, the room itself was very disappointing. The mattress was rock hard and extremely uncomfortable causing me to have next to no sleep all night. The room generally was clean however there were small things that required extra attention - for example, the coffee machine still had pods and water left in it from the previous guest. There were no hand towels in the bathroom, only bath towels. We could hear another guest singing extremely loudly from our room - when we mentioned this to the member of staff on reception she just laughed in response. We paid £170 for this. I would expect better when I have paid this much.

Lovely hotel , clean , friendly staff , nice room and lovely breakfast

Customer review rating 5.0/5

Andrew R. Couples - Confirmed reviews ALL

Stayed over while seeing Take That in Leeds. Was our first stay but won’t be our last. A lovely hotel with nice staff , clean and tidy , nice room and lovely breakfast. Thankyou

Dear Andrew, Thank you very much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel during your visit to Leeds, especially while attending the Take That concert. It's wonderful to know that you found our hotel to be lovely, clean, and well-maintained. Our team works hard to ensure that every guest feels welcomed and comfortable throughout their stay, so we're delighted that you found our staff to be friendly and accommodating. We're pleased that you enjoyed our breakfast offerings as well. We believe that starting the day with a delicious meal sets the tone for a great day ahead. We truly appreciate your kind words and are honored that you've chosen to make us your accommodation of choice in Leeds. We look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Daniel

Creased sheets, uncomfortable pillow

Customer review rating 2.5/5

R Business - Confirmed reviews ALL

Room stuffy without aircon bit Aircon too loud. Could hear the lift squeak and ping of lift button being pressed

We're sorry about the creased sheets and any discomfort caused by the pillow and room temperature. We'll address these issues promptly. If you raise these issues whilst in house then we would be more than happy to do our best to rectify them. Your feedback is valuable, and we'll work to improve your experience. We hope to welcome you back for a better stay next time!

Great hotel

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Lovely atmosphere, rooms clean and welcoming. Staff able to sort issues quickly

Thank you for your kind words! We're thrilled to hear that you had a great experience during your stay with us. Creating a welcoming atmosphere and providing clean and comfortable rooms are top priorities for us, so we're delighted that you found our hotel to be just that. It's also fantastic to hear that our staff were able to address any issues you encountered promptly, ensuring that you had a smooth and enjoyable stay. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another great experience in the future! Warm regards, Daniel

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Other web-users rate our hotel

  • 2,181 reviews 9.7/10 Location
  • 2,531 reviews 7.5/10 Room
  • 1,764 reviews 8.4/10 Service
  • 32 reviews 7.6/10 WiFi
  • 1,472 reviews 6/10 Breakfast
  • 1,226 reviews 8.7/10 Cleanliness
  • 541 reviews 8.4/10 Amenities
  • 523 reviews 9.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.