Hotel - ibis Styles Leeds City Centre Arena
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Leeds City Centre Arena Hotel

4.5/5 299 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Catering

  • Breakfast included in the price
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 134 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • TV with on-screen billing info
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 997 reviews

Our guest reviews for ibis Styles Leeds City Centre Arena

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 299 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Martin Business - 17/09/2018 AccorHotels certified review
« The room is nice, but staff less impressive. »

The restaurant and bar are closed fur renovation. This was not advised on the website when booking. Staff failed to mention this when checking in, I asked the question asked was told the bar would open in the evening. I returned to the hotel after dinner to find the bar closed. I questioned why I had been given s drinks voucher when the bar was closed, and had a very surly respond from the receptionist. Sarcasm I'd not great customer service. Not what I expect from Accor.

Victor N. Business - 14/09/2018 AccorHotels certified review
« Simple but memorable »

Breakfast needs more options. Really love the bedding and the large room space and size. Appreciate the courtesy and satisfactory service by all staff at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor, We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Monica J. Friends - 12/09/2018 AccorHotels certified review
« excellent »

as expected, it was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Adrian Business - 12/09/2018 AccorHotels certified review
« Going backwards »

I’ve stayed baby times but service seems to be declining

Lou Friends - 12/09/2018 AccorHotels certified review
« Lovely room and lovely staff »

When I arrived at the hotel I was greeted by lovely staff who explained what I needed to do and where my room was. When I went up to the room it was lovely and clean and had everything I might need. The beds are comfy the pillows however are a little hard for me, I personally prefer them a but softer but you can't please everyone! My only issue was that there was no handwash by the sink it looked as though it had been removed. Sadly I can't comment on the breakfast as I had a family emergency and had to leave but I am sure it was lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Good Morning L., We are glad to hear you enjoyed your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back again in the future. Kind Regards

Wendy R. Friends - 12/09/2018 AccorHotels certified review
« Mrs Wendy R. »

Room was fantastic. Reception was too. Bar was understaffed and I had to wait 45 mins for a drink on return to hotel in evening. At no point was I made aware it was continental breakfast only and was very dissatisfied to find this out in the morning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy, Thank you for taking the time to tell us about your experience at the ibis Styles Leeds City Centre Arena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Jerome W. Friends - 12/09/2018 AccorHotels certified review
« Short and pleasant »

Reception staff very friendly and welcoming as well as the staff at the breakfast area. Room was warm and comfortable with a nice looking shower room. Would have loved to have stayed for more then one night!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerome, We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

William W. Couples - 12/09/2018 AccorHotels certified review
« We had an enjoyable stay at the hotel »

The only downside was the bar was not capable of dealing with the amount of people who wanted a drink after coming ou of the Leeds arena

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Samantha J. Families - 12/09/2018 AccorHotels certified review
« Miss »

Absolutely fantastic stay will be staying again.. hospitality perfect and welcoming Lovely comfy bed and quiet night sleep Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha, We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. We are glad to hear you have enjoyed your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

D. Couples - 11/09/2018 AccorHotels certified review
« Great location, modern efficient excellent hotel »

Very efficient very clean great location for the city shopping and uni. Easy to park in multi storey, great breakfast.

Ceri Couples - 10/09/2018 AccorHotels certified review
« Central,Comfortable,Friendly. »

It was our first time visiting Leeds and we were impressed with the location and accomodation of Ibis Styles. Comfortable, friendly, professional. Would definately return and recommend.

Anonymous Business - 10/09/2018 AccorHotels certified review
« No cleaning products »

Arrived at the hotel and there were no soap, shower gel or shampoo at all. When asking for it at the reception I was given a small shower gel bottle and told that guests recieve one per room, although I asked for soap as well. Very dissapointed. There should always be soap in the hotel, I would think it's a health & safety requirement!

Karen S. Couples - 08/09/2018 AccorHotels certified review
« very good »

from start to finish everything was lovely ,from the bedroom to the breakfast ,we will be back ,booked for December .the only problem we had was parking cause we had a campervan and it wouldn't fit in the multi carpark .

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN s., We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rod Business - 07/09/2018 AccorHotels certified review
« Nice modern hotel. Could be better in a couple of areas »

Nice modern, clean room. Comfortable bed. Compact but well designed bathroom. NO soap or shampoo in room - assume fitting on wall was dispenser base but not there! Breakfast needs more fruit, selection very limited. Otherwise good and well located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RODERICK M., We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nidia Friends - 07/09/2018 AccorHotels certified review
« Very good room, staff and breakfast »

Was a very nicentral stayang. Good location, very good room and frendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIDIA C., We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 06/09/2018 AccorHotels certified review
« Very good. »

Very good stay. Polite and helpful staff. It would be good if there was a cooked breakfast option rather than just continental.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHIL R., We very much appreciate your comments regarding your stay at the ibis Styles Leeds City Centre Arena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

M. Families - 05/09/2018 AccorHotels certified review
« Service, food and room terrible! »

Room had no showergel, soap, shampoo etc. Toilet roll holder was broken. No bath (not good when travelling with toddler and baby). 3 pillows for a family of 4 travelling. On site restaurant closed down after booking - no emai to tell us, no hot breakfast. Dirty dishes, rubbish staff not helpful, Coffee machine out of order. Tables not even set up with cutlery - very much help yourself! We will not be staying again. What a waiste of money.

Mary C. J. Couples - 05/09/2018 AccorHotels certified review
« Mary Catherine J. »

Extremely good, one criticism the pillows very hard and uncomfortable.

Geoff M. Couples - 04/09/2018 AccorHotels certified review
« A good hotel in prime position for Leeds city centre but let down by continental breakfast. »

We booked for a weekend as we where going to a concert at the Arena. Arrived Saturday morning and our room was available. Very good. The young lady on the desk was very polite and helpful. The room was as you would expect. No complaints. It was the continental breakfast, I am sorry to say, let the hotel down. We came down just after 9 on the Sunday morning. The orange juice had ran out and was told there was no more. Only apple juice or water. All the butter was gone and when asked for more, a solid block of butter was brought out. You couldn't really spread it. Little variety in cold meats and cheese. Very little fresh fruit. We don't really complain but it just put a dampener on what was a great weekend as the weather was great too. In our opinion the breakfast could of and should of been far better given that there was no English breakfast.

A. Families - 04/09/2018 AccorHotels certified review
« Perfect »

Checked in on line so straight in and early, room large for two people, very clean had everything you needed in a room. Hotel perfect for our night at first direct arena and city shopping. Breakfast was good plenty of options don’t know why people complain about this!!, nice to have serve yourself drinks too in reception. Staff helpful. Can’t fault our stay enjoyed it and would stay again for sure

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