Hotel - Mercure Paris Notre Dame Saint Germain des Prés
Mercure Hotel Mercure Hotel

Mercure Paris Notre Dame Saint Germain des Prés

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4.0/5 885 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

The Mercure Paris Notre Dame Saint Germain des Prés hotel, located in the Latin Quarter in the heart of Paris, welcomes you to its modern, air-conditioned rooms with free WIFI. All the rooms at the Mercure Paris Notre Dame Saint Germaindes Prés hotel have a flat-screen TV with international channels and a minibar. We offer two levels of comfort, the Standard or Privilege rooms. Some rooms enjoy a view of Notre Dame Cathedral.

  • 47 rooms
  • 100% non-smoking hotel
    • WiFi in your room
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,434 reviews

Our guest reviews for Mercure Paris Notre Dame Saint Germain des Prés

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 885 reviews
AccorHotels certified review
A S. M. Friends - 11/04/2018
« All the staff attempt to make your stay as comfortable as possible. »

Your staff are extremely attentive and do everything they can to make your stay as comfortable as possible. They also speak English that is very helpful to those with limited French.

AccorHotels certified review
Neil M. Solo - 10/04/2018
« Extremely disappointed »

I expect better from the Accor group and Mecure especially. An an Accor member, was an extremely disappointing experience. 1. The room was tiny. It was so small I could not set up my bag table without blocking either the door or the bathroom. 2. Paris early April is usually cold. During my stay it was warm. The room was hot, being on the 5th level. I called reception. No response. I called again, received a response and explained that the air conditioning was not working. Apparently, the hotel was not yet on a “summer setting”. I cannot believe that a four-star hotel only allows its guests to use air conditioning only when it is convenient for the hotel, and not for the guest. 3. I then asked for a less warm duvet. The hotel only has one size. So I said, but you must have something! He said he would try to do something, but he said he was the only person working at the reception (and probably at the hotel), and was obviously stressed. 4. After 15 minutes, I went downstairs. He had forgotten me. I reminded him. To his credit he finds two sheets for me. My question to management is: “why is there only one and highly stressed member of staff on duty in a hotel of this kind? 5. I then tried to connect to the hotel wi fi. The wi fi is so weak that it takes two minutes for the “connect screen” to appear. It is hopelessly slow. Almost useless. I complained to a new staff member at reception. But, he had no solutions. It is not his problem, frankly, it's management. 6. There is a fridge in my room and I want to keep something cool. I open the fridge and it is WARM. I pull the fridge from the wall and discover it is not plugged in, so I turn it on and have to wait two hours before it cools. This is the most poorly managed Accor Hotel I have stayed in. Recently I stayed just one night in an Ibis hotel in Lyon which was superb and far better than this, for a much smaller price. I gave it 10/10. I do not blame the staff. This is a management problem. It is pathetic that a hotel of this size in Paris has so little staff and such poor facilities. I am extremely displeased. I give this hotel 3/10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Josep C. Business - 02/04/2018
« Poor »

Extremely expensive and tiny rooms, dark and with window to a wall view. No other services at all. Don’t expect any Gym, bar, meeting room, accomodation where to relax. Wifi.., nothing exceptionnel. Nevertheless, right breakfast and good situation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSE COMA, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Vlad Couples - 01/04/2018
« Perfect »

Ideally situated, clean and quiet, great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear VLAD DIMA, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Anonymous Solo - 20/03/2018
« Beautiful accomodation and location, kind staff »

Kind and competent staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear CATERINA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Julie M. Friends - 17/03/2018
« Recent stay in Paris »

Hotel was very clean and staff very welcoming will definately stay again in a Mercure again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Alice M. Solo - 13/03/2018
« Lovely hotel, friendly staff »

I enjoyed my stay here, the hotel had a welcoming atmosphere with friendly staff and clean, homely rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALICE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Andrea B. Business - 12/03/2018
« Nice small hotel, very close to the city centre, but for this price breakfast must be imporved »

Everything was fine, but compared with other hotels of the same chain, variety and quality of food served at breakfast should be improved. I had much better breakfasts for a lower price at IBIS hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREA B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Sarita Couples - 01/03/2018
« It was okay, »

I wasn't particularly impressed given my experience at the accor brands previously including mercure and being a loyalty member. Staff is friendly though the housekeeping and hosting in general can improve, including the breakfast. My only pleasant experience was the quarter story told by the staff when checking out, she was quite friendly. I wish the overall experience was like that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARITA KUMARI, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Carmen Couples - 27/02/2018
« Small, but good »

Room was extremely small, but very clean, staff very polite and helpful. Downside - no parking, but again staff helped and directed us to a nearby parking. Very good experience overall, I would rate this Hotel as one of the best Accor Hotels I've stayed in,

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARMEN-CAMELIA POPESCU-NARITA, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Andreas Couples - 27/02/2018
« Simplicity and charm at the center of Paris »

Everything was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREAS MAVROYIANNIS, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata BRYNARSKA General Manager

AccorHotels certified review
John P. Families - 15/02/2018
« Good and bad »

Location was excellent 5 min walk to Notre Dame, 20 min to the Louvre. Room was clean and bed comfortable. The staff were friendly. Rooms were very cramped. Breakfast was stingy: food was replenished very slowly, drinks were not forthcoming, very little hot food. Overall poor value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniaska General Manager

AccorHotels certified review
Rabindra C. Business - 13/02/2018
« Great hotel great staff great service »

When I need a conference room or coffee or help for my guests - it’s all there with a smile for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RABINDRA C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Dr R. M. P. Business - 08/02/2018
« Very good. Receptionists were very welcoming and polite. »

When needed room changed for me to have a tub as well as a shower. Within 24 hours I got what I needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAZAHERI REZA, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Anonymous Couples - 06/02/2018

For the most part there wasn’t a particular issue with the stay, but the hotel Mercure is very sub par to every other hotel I’ve stayed at. First of all, when a do not disturb sign is on the door, that means we don’t want you coming into the room and cleaning it when we are gone. This happened everyday that we stayed even though we had the sign on. Secondly, we had a fire alarm go off at 6am and when we left our room for the lobby there was no communication from staff. We were only told breakfast had burned. Completely unacceptable. You need to help guests understand what’s going on. We had no idea if we needed to leave for the fire department. Lastly, upon our arrival from another hotel we realized we didn’t get in a cab that accepts credit cards. We spoke to the front desk who told us that as long as it is a g7, they must accept credit cards and that in the future we could ask the front desk to order us one to ensure they took credit cards. The ugly before we left we asked the front desk to order us a cab for the next morning. We ended up with a cab that didn’t take credit cards and needed 55 euro for a trip to the airport. We didn’t have it. So we were forced to find an atm at 7am. If you’re going to promise to call us a cab that takes credit cards you should follow through. All in all, the room was very hot, small and just extremely average. We didn’t spend much time in the room so I guess we got what we paid for. I wouldn’t recommend this hotel to my family or friends and we will be staying at a different hotel on our next trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JESSICA K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Darran Business - 01/02/2018
« Very enjoyable stay at a nice hotel with excellent staff in a central location »

The staff were excellent - very helpful I’ll be back for sure

Our hotel has responded to the review
Our hotel has responded to the review

Dear DARRAN L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryiarska General Manager

AccorHotels certified review
Anonymous Business - 22/01/2018
« Handy Hotel in the Midst of the City »

Very close to Notre Dame and the Rive Gauche makes access to the sights very easy indeed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska Directrice

AccorHotels certified review
Minemina Friends - 20/01/2018
« poor facility but very kind staff, small but clean room »

We didn't have hot water until midnight for 2 nights during 5 nights. I understand it's old builidng, but water supply facilities have to be renovated. But all of hotel staff were very kind, and room was very clean. Great location in west bank, so convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MINORI N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with Amandine. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that you will stay with us during your next stay in Paris. Sincerely, Agata Bryniarska General manager

TripAdvisor review
Friends getaway - 20/01/2018
« great location, friendly staff. »

Hotel location is very convenient for everywhere, both by metro and bas. All of staffs I met were very friendly and kind, also spoke English very well. It must be old builiding so room wasn't huge, and hot water facility was poor. But I'm satisfied a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you sharing your feedback with us following our recent stayat Mercure Notre Dame Saint Germain des Prés. We are delighted that you enjoyed your stay and our location. We are equally glad that you found the team to be friendly and helpful. Thank you once again for your feedback and we look forward to welcoming you back again soon. Best regards,

AccorHotels certified review
Jessica Families - 17/01/2018
« Great location, beds, staff! »

My stay was so great, the staff were so kind and helpful, and the location of the hotel was great, the room clean, the bed comfortable, everything was lovely!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JESSICA W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

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