Hotel - Mercure Paris Notre Dame Saint Germain des Prés
Mercure Hotel Mercure Hotel

Mercure Paris Notre Dame Saint Germain des Prés

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4.0/5 892 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Polish
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Paris Notre Dame Saint Germain des Prés hotel, located in the Latin Quarter in the heart of Paris, welcomes you to its modern, air-conditioned rooms with free WIFI. All the rooms at the Mercure Paris Notre Dame Saint Germaindes Prés hotel have a flat-screen TV with international channels and a minibar. We offer two levels of comfort, the Standard or Privilege rooms. Some rooms enjoy a view of Notre Dame Cathedral.

  • 47 rooms
  • 100% non-smoking hotel
    • WiFi in your room
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,465 reviews

Our guest reviews for Mercure Paris Notre Dame Saint Germain des Prés

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 892 reviews
AccorHotels certified review
Joe K. Couples - 20/05/2018
« Small but comfortable »

Central to all facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Jorma S. Couples - 16/05/2018
« Great location for real Paris experience »

Housekeeping was not good. We came back to room one day at 15:45and room was not made up. Another day we had to ask the reception for new towels (old ones had been removed but n9t replaced). Teabags were not replaced although coffee was replaced. The location of hotel is fantastic with good public transportation, ccity bikes outside hotel door, plenty of different restaurants from top quality to inexpensice nearby. Can recommend to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JORMA S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Nanda M. Solo - 15/05/2018
« A nicely maintained hotel in a good location »

It was pleasant. The staff was helpful. I had one issue that could have been better addressed. I left the do not disturb sign on my door one day and this was disregarded and my room cleaned (and the sign returned to the other side of the door). I went down to the front desk to complain and the front my desk attendant was not very understanding at first. He first suggested it was not an issue as I had nothing stolen. I explained to him that I didn’t even bother to check to see if anything was missing as i was most bothered by the invasion of my privacy. He then said that leaving the sign on the door was insufficient as I should have told the front desk. I explained that while an American I hadn’t traveled in enough European hotels (including a four day stay in another Parisian hotel) to know that that is not the predominant convention. I also mentioned that that very morning I had to go down to the front desk to get a new sign since it was missing from my room and the attendant could have mentioned that. He still refused to apologize or to acknowledge that the staff needed better training. I walked away. When I returned to the hotel an hour later he was apologetic and did say that the staff needs better training, which is what I initially wanted to hear.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NANDA MONTEIRO, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Devin C. Couples - 15/05/2018
« Friendliest and most helpful staff we’ve ever experienced. »

My wife and I travel quite a bit. I would recommend this hotel to anyone visiting Paris. Nice clean rooms, great location and the staff went above and beyond to make our stay there special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BOBBY CHAMBERS, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Anonymous Solo - 13/05/2018
« Terrible service »

I turned in some clothes for laundry on Monday night, expecting it back on Tuesday evening. But when I ask for it on Tuesday night they weren't ready yet. The employee on the service desk promised me to take care of it. On Wednesday morning it turned out that my clothes are still at the hotel and they were never transferred to the laundry service. In total, I was talking to 3 different employees and no one was able to fix this problem. On Wednesday morning they offered me to call an express service if I am willing to pay a higher fee. This was enough for me and I decided to buy a new shirt for 99 Eur to wear on my dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FABIAN K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Anonymous Friends - 12/05/2018
« Very good »

Enjoyed our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMY LAPPLE, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska Directrice

AccorHotels certified review
Joonas F. Couples - 07/05/2018
« Thank you »

The air conditioning was not working, or working poorly. Otherwise very pleasant stay, thank you for the upgrade!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOONAS F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Anonymous Business - 01/05/2018
« Excellent »

Great accommodations, Friendly Staff, Great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENNETH B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Byniarska General Manager

AccorHotels certified review
Brian H. Solo - 23/04/2018
« Great staff very basic accommodation »

The staff were very helpful with every request for assistance that I made. They gave me sensational dinner recommendations. The hotel facilities were not good by Australian standards. Mercure hotels in Australia have restaurant and gym facilities. This hotel had neither. Breakfast was adequate but there was no variety in the offerings. The room was comfortable but the shower was tiny compared to other hotels in Europe thatI have stayed in. Also, as an Accor Club Member you are supposed to get a complimentary drink in each hotel. This was not offered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN HENDERSON, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Anonymous Friends - 22/04/2018

Lovely hotel, welcoming staff but the rooms were too hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GWYNETH ASTLES, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Aurelia Business - 20/04/2018
« Clean, convenient hotel in good location »

I was only there for one night but it was smooth, the room was quite nice and the hotel clean and convenient. Breakfast quite good too. Would recommend and go again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AURELIA MASON, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
K Business - 17/04/2018
« Bad hotel »

Dirty- poor service Fire alarms went off a night and desk person didn’t care Very bad reflection on the brand and on Accor hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear LELAND Y., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Frederic Couples - 17/04/2018
« Very comfortable stay in a well-locaed place »

The rooms very clean and comfortable. The hotel was situated in the heart of Paris so that i´t was easy to reach most of the important places within short time. The staff was always very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FREDERIC G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Anonymous Business - 16/04/2018
« Okay »

Always a bit of noise from the street and the neighbors and it sometimes prevents me from sleeping or having a good deep sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KOICHI O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General manager

AccorHotels certified review
Ana Business - 16/04/2018

The hotel was centrally located and the room was tidy and modern. However, in the room there was a smell of emissions of a chemical- maybe from the carpet - that disturbed and made the air of the room difficult for breathing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIRPI NURMELA, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
A S. M. Friends - 11/04/2018
« All the staff attempt to make your stay as comfortable as possible. »

Your staff are extremely attentive and do everything they can to make your stay as comfortable as possible. They also speak English that is very helpful to those with limited French.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARRIE BRILL, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska Directrice

AccorHotels certified review
Neil M. Solo - 10/04/2018
« Extremely disappointed »

I expect better from the Accor group and Mecure especially. An an Accor member, was an extremely disappointing experience. 1. The room was tiny. It was so small I could not set up my bag table without blocking either the door or the bathroom. 2. Paris early April is usually cold. During my stay it was warm. The room was hot, being on the 5th level. I called reception. No response. I called again, received a response and explained that the air conditioning was not working. Apparently, the hotel was not yet on a “summer setting”. I cannot believe that a four-star hotel only allows its guests to use air conditioning only when it is convenient for the hotel, and not for the guest. 3. I then asked for a less warm duvet. The hotel only has one size. So I said, but you must have something! He said he would try to do something, but he said he was the only person working at the reception (and probably at the hotel), and was obviously stressed. 4. After 15 minutes, I went downstairs. He had forgotten me. I reminded him. To his credit he finds two sheets for me. My question to management is: “why is there only one and highly stressed member of staff on duty in a hotel of this kind? 5. I then tried to connect to the hotel wi fi. The wi fi is so weak that it takes two minutes for the “connect screen” to appear. It is hopelessly slow. Almost useless. I complained to a new staff member at reception. But, he had no solutions. It is not his problem, frankly, it's management. 6. There is a fridge in my room and I want to keep something cool. I open the fridge and it is WARM. I pull the fridge from the wall and discover it is not plugged in, so I turn it on and have to wait two hours before it cools. This is the most poorly managed Accor Hotel I have stayed in. Recently I stayed just one night in an Ibis hotel in Lyon which was superb and far better than this, for a much smaller price. I gave it 10/10. I do not blame the staff. This is a management problem. It is pathetic that a hotel of this size in Paris has so little staff and such poor facilities. I am extremely displeased. I give this hotel 3/10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Josep C. Business - 02/04/2018
« Poor »

Extremely expensive and tiny rooms, dark and with window to a wall view. No other services at all. Don’t expect any Gym, bar, meeting room, accomodation where to relax. Wifi.., nothing exceptionnel. Nevertheless, right breakfast and good situation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSE COMA, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Vlad Couples - 01/04/2018
« Perfect »

Ideally situated, clean and quiet, great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear VLAD DIMA, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

AccorHotels certified review
Anonymous Solo - 20/03/2018
« Beautiful accomodation and location, kind staff »

Kind and competent staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear CATERINA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

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