Hotel - Mercure Paris Notre Dame Saint Germain des Prés
Mercure Hotel Mercure Hotel

Mercure Paris Notre Dame Saint Germain des Prés

4.0/5 971 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Polish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Concierge

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Paris Notre Dame Saint Germain des Prés hotel, located in the Latin Quarter in the heart of Paris, welcomes you to its modern, air-conditioned rooms with free WIFI. All the rooms at the Mercure Paris Notre Dame Saint Germaindes Prés hotel have a flat-screen TV with international channels and a minibar. We offer two levels of comfort, the Standard or Privilege rooms. Some rooms enjoy a view of Notre Dame Cathedral.

  • 47 rooms
  • 100% non-smoking hotel
    • WIFI in your room
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 1,800 reviews

Our guest reviews for Mercure Paris Notre Dame Saint Germain des Prés

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 971 reviews
Man C. Business - 13/02/2019 AccorHotels certified review
« All employees are so friendly and professional »

All employees are so friendly and professional. The room is very clean. the staffs are super nice and helpful:)

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

L. Families - 12/02/2019 AccorHotels certified review
« Small rooms but delightful staff »

We arrived around midnight and it took a minute or two for someone to appear to give us our keys, something other reviewers have commented upon. Personally I found this perfectly fine and the person who booked us in was friendly. Our room was small, it would not be suitable for someone with mobility issue or a larger person but suited us fine. It was well appointed, with a small balcony, very comfortable twin beds, a roomy and efficient shower bathroom. Breakfast was the expected high standard of Mercure. The staff was outstandingly friendly, cheerful and helpful. The hotel location is great with good restaurants (Oyster bar across the road) nearby and a very 'safe' feel. The reception desk booked a cab for us back to the train station, a process which was fast and cost the same price than our journey to the hotel contrary to other reviews. I would definitely go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VERENE L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

B. T. Friends - 12/02/2019 AccorHotels certified review

Very nice hotel and staff is so helpful , lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

Catherine C. Business - 08/02/2019 AccorHotels certified review
« Nice place but a bit old in the lobby »

Really super staff room front desk to room cleaners.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. Me and the team are so glad to read that you enjoyed te excellent service delivered by our staff. Rest assured i will transmit your compliment to all of them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Jeremy Fourgeot Front Office Manager

Alvaro N. Families - 07/02/2019 AccorHotels certified review
« Friendly staff »

All the staff was very friendly and antentious. Give my compliments to Mr. Jerome and Mr. Muhamed and all the other receptionist. I would gladly return to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you very much for taking some of your precious time to share with us your experience at the Mercure Paris Notre Dame Saint Germain des Prés. I am glad to read that your stay by our side was up to your expectation. Jerome and Mohamed will be more than happy to know that their quality of service is greatly appreciated. I hope to have the pleasure to welcome you once again in our wonderful city. Sincerely, Jérémy Fourgeot Front Office Manager

Alec Business - 28/01/2019 AccorHotels certified review
« Staff Very Friendly »

The staff is very friendly, helpful and professional. Mohammed and the other front desk staff member were outstanding. The rooms very small. which was the only reason the experience was an 8.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CINDY M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska

Rafael Business - 28/01/2019 AccorHotels certified review
« room 55 »

The attention from the staff was great, the room was clean and in order, however there were always noises at night like a leak from the walls that never stopped. Also 2 times de fire alarm triggered for a false alarm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry to read about the shortcomings encountered during your stay but rest assured that we took the appropriate actions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Jérémy Fourgeot Front Office Manager

Bryce M. Couples - 28/01/2019 AccorHotels certified review
« Great hotel great staff »

Great location great staff very very helpful rooms were small but very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRYCE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

Keith S. Business - 28/01/2019 AccorHotels certified review
« Mr Keith S. »

Very friendly & helpful reception team, great location & good comfortable bed. Shower room was too small with nowhere to put toilet bag.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEITH S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

Marian Friends - 25/01/2019 AccorHotels certified review
« Small but comfotable room, good breakfast, helpful staff. »

It was a pleasant stay. Staff was helpful, breakfast is sufficient. No upgrade for Gold members. Will recommend to friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIAN JOANNE K C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agata Bryniarska General Manager

Tomasz M. Business - 24/01/2019 AccorHotels certified review
« Sufficient but expected more... »

I would expect a bit higher standard for 200 € a night. I know this is Paris and big cities have their rights but nevertheless I had never stayed before in such a tiny room in a Mercure hotel that cost so much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you very much for sharing some of your precious time and provide us feedbacks about your stay at the Mercure Paris Notre Dame Saint Germain des Prés.. It is a pleasure to read that your overally enjoyed your stay in our hotel as satisfaying our beloved guests is what we strive for everyday. I am sorry to know that our rooms were not fully to your convenience even though I assure you that they are of a regular size for this area of Paris. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Jérémy Fourgeot Front Office Manager

Giuseppe P. Business - 19/01/2019 AccorHotels certified review
« Pretty small room / Facilities to be improved / Great Location »

Paying 200 Euro per night does not guarantee a wide room. In addition, the window view was a beige wall. Common spaces are pretty small for a 4 star hotel The hotel is very well located and the bed is pretty comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GIUSEPPE P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

Brian Solo - 16/01/2019 AccorHotels certified review
« Great stay with friendly service »

Staff was incredibly friendly, no matter what time I returned to the hotel. The housekeeping staff was especially friendly. I was in town on holiday and kept a very strange schedule some days, and staff did not disturb me. The location was great, room was tidy and the staff amiably helped me in English given my poor French.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am very pleased to read that you enjoyed the quality of the service delivered by our dedicated team members. I will be more than happy to share your feedback with them. Thank you again and hope to see you again by our side in the next future. Best regards, Jeremy Fourgeot Front Office Manager

D F. P. Families - 14/01/2019 AccorHotels certified review
« Lovely team & hotel »

Your staff were really good thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for your amazing review of the Mercure Paris Notre Dame Saint Germain des Prés. It is wonderful to read that you enjoyed the service offered by our team members. We certainly will share your note with the team and recognize them respectively. Thank you very much for staying with us and we look forward welcoming you back for another great vacation. Sincerely yours, Jérémy Fourgeot Front Office Manager

M. S. Couples - 14/01/2019 AccorHotels certified review
« Fabulous hotel experience. »

Location was five star, breakfast was excellent and both Jeremy and Jerome on reception were so very hospitable and efficient. We will definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s. , We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. Please allow me on the behalf of the whole team to thank you for such a wonderful feedback. Thank you again for choosing us during that special occasion of yours in the city of Paris which means so much to you. Hoping to see you once again by our side. Warmest regards,, Jérémy Fourgeot Front Office Manager

Gerri Couples - 13/01/2019 AccorHotels certified review
« the staff were fantastic. »

Fantastic staff. Bed way too big for the room, suitcase has to be lifted over it. We were away for five weeks & stayed in 16 hotels. this hotel was our most expensive and the only one to provide disposable glassware & cups ! On request coffee mugs and small glasses were supplied, but had to be requested daily. We also experienced a power outage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERALDINE S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agata Bryniarska General Manager

Elsa H. Couples - 13/01/2019 AccorHotels certified review
« Everything was fine »

Overall a good hôtel, well located in Paris, excellent breakfast& helpful staff BUT I would probably not come back to the same hotel. Reasons are: room was very cold, there was freezing cold wind penetrating thru the windows that lacked isolation& no radiators. Only air condition was available that dried the air. There was only a thin blanket, we requested additional blankets but received them the following day. I am not blaming the staff but the room...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you for choosing us for your recent stay in Paris and for taking the time to provide valuable feedback. I understand that certain aspects of the hotel and room such as the frosted glass door fell short of your expectations, and I am deeply disappointed that we did not deliver the experience and atmosphere that you expected and deserved. For this, please accept my deep and sincere apologies. As for a quality of service I am pleased to read that you team members took an extra good care of you and made you feel welcome. I hope we will have the chance to have you again by our side. Yours sincerely, Jérémy Fourgeot Front Office Manager

Didier R Business - 13/01/2019 TripAdvisor review
« Rude service, unfordable bedding »

When I arrived at 23.00, no one was at there. Asked and shouted for anyone. I could walk in everywhere, in managers office, all open. - what a safety issue ! etc. When employee finally got inform outside she went upset about me being unsatisfied and was rude to me. Unacceptable. Bedding (mattress) old and tired. They also forgot to recognize my loyalty with the traditional goody. I Obviously mismanaged place

Our hotel has responded to the review
Our hotel has responded to the review

Cher Didier, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure Paris Notre Dame Saint Germain Des Prés. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.

Laura Friends - 12/01/2019 AccorHotels certified review

Helpful staff, nice breakfast and fantastic location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Notre-Dame Saint-Germain-des-Prés. I am more than pleased to read that enjoyed our dedicated service and our privileged location. It is always wonderful to know that we succeeded to offer a marvelous stay to our beloved guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeremy Fourgeot Front Office Manager

Tandy J. Families - 09/01/2019 AccorHotels certified review
« A fantastic location with excellent service! »

Our stay was lovely but this was particulary so due to the outstanding service provided by Jeremy, Mahoumid and Jerome who were all professional whilst being warm, friendly and helpful!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.J., Thank you very much for taking the time to share you experience during your stay at the Mercure Paris Notre Dame Saint Germain des Prés. It is such a bliss to read comment like yours. I am glad to know that our daily endeavours are finally paying off. Rest assured that i will pass your comment to the whole team which always strive to offer the best service to our beloved guests. Hope to see you and your family back with us in the wonderful city of Paris. Truely yours, Jeremy Fourgeot Front Office Manager

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