Mercure Bucharest City Center 4 stars

TripAdvisor rating 4.5/5 668 reviews
Mercure Bucharest City Center
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Room 1

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Hotel extras

  • Free Wi-Fi

  • Private parking

  • Pet Friendly

  • Online Check-In, Fast Check-Out

  • Restaurant with seasonal terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 25.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bucharest City Center

15 17 17A George Enescu Street
www.anpc.gov.ro
J40/5534/2011 - RO28434727
10302
bucharest
romania

Tel: +40372426000

Fax: (+40)37/2426001

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    HENRI COANDA At 16km / 9.94 miles

  • By train

    GARA DE NORD At 2.2km / 1.37 miles

GPS :44.442661, 26.096104

Our accommodations

Opt for a comfortable and cozy room equipped with quality queen-size bedding and shower or bathtub. Special features such as coffee and tea making facilities, minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.

Superior Room with 1 Double bed

  • Max. number of persons: ‌3
  • Area: From 21
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with Twin beds

  • Max. number of persons: ‌3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Privilege Room with 1 king-size bed

  • Max. number of persons: ‌3
  • Area: From 23
  • Views: Patio, Courtyard side, City side, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Time to chill out

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Like a movie star

  • Max. number of persons: ‌3
  • Area: From 22
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Mini bar with free soft drinks(...)

Privilege Suite with 1 double bed and sofa

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: Courtyard side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

WINESTONE

Type of cuisine: International

You are invited to discover WINESTONE, the new wining and dining concept of Mercure Bucharest City Center. Enjoy authentic cuisine served on stone plates and taste our attractive selection of local and international wines.

Lunch

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINESTONE BAR

Photo non contractuelle / Strictly non binding

From lunch to dinner, we provide you tasty options. You will definitely enjoy our symphony of colors and tastes, based on healty ingredients. Trendy offer comes along with special service.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 48 m²

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 18 people

Find out more

Our guest reviews for
Mercure Bucharest City Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,758 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

668 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Citz Break in Bucharest

Customer review rating 4.6/5

A. Couples - 19/06/2019 AccorHotels certified review

+ Very nice, big and quiet room in the heart of Bucharest + Friendly staff - A piece of the door frame fell off while closing the door (room 410) - Untransparent credit card booking (we received a booking for each night) but in the end the invoice was ok

Bucharest Mercure

Customer review rating 4.6/5

Andy Business - 17/06/2019 AccorHotels certified review

It was very pleasent as always . Staff are very helpful and friendly .

Excellent

Customer review rating 4.6/5

Bogdan C. Business - 14/06/2019 AccorHotels certified review

Great welcome, nice room, very good breakfast

nice, still needs improvement -ergonomically speaking the rooms needs a bit of re-doing

Customer review rating 4.6/5

Mina Friends - 13/06/2019 AccorHotels certified review

We had a problem with the air-conditioning - solved and compensated. We had another problem with the mattress - quickly solved by Ana -very nice and efficient Lady. Laurentiu - extremely nice and attentive.

A pleasant stay with attentive and professional staff.

Customer review rating 4.6/5

Julie R. Couples - 09/06/2019 AccorHotels certified review

We would recommend this hotel for visitors to Bucharest. The location is good: off the main drag, yet very close to the main art galleries, and easy walking distance to the Old Town. Rooms are clean and functional. Breakfast was good. Staff were all very pleasant and helpful. Also liked the perk of complimentary beverages in the mini bar for Accor members.

quiet hotel

Customer review rating 4.6/5

Y. Business - 06/06/2019 AccorHotels certified review

My stay in this hotel was really confortable and relaxed though it was very short stay.

VERY GOOD QUALITY/PRICE

Customer review rating 4.6/5

Anonymous Business - 04/06/2019 AccorHotels certified review

LIKE HOME

Great hotel

Customer review rating 4.6/5

Steve H. Business - 03/06/2019 AccorHotels certified review

Good location, modern clean rooms and helpful staff

Lovely clean hotel.

Customer review rating 4.6/5

Ann C. Families - 03/06/2019 AccorHotels certified review

Everyone was extremely helpful. It was a perfect location. The breakfast was amazing. Couldn’t fault it in anyway.

Mercure Hotel Bucharest - 19-21 May-2019

Customer review rating 4.6/5

Anonymous Business - 29/05/2019 AccorHotels certified review

Stay is fine I was at room #408 - just checking if I have left a head set in the room.

Dear Khong C., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Great hotel in perfect location

Customer review rating 4.6/5

Tali Couples - 29/05/2019 AccorHotels certified review

We stayed 4 nights in Mercure hotel, the room was clean and nice. the breakfast was really good and the staff was great and helpfull.

Dear Tali B., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Very nice experience

Customer review rating 4.6/5

Alexandrina Business - 27/05/2019 AccorHotels certified review

It was a nice experience. The room was clean, a bit weird the TV due to room's position (being the last room on the floor). The breakfast was very good.

Dear Alexandrina C., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Disappointed

Customer review rating 4.6/5

Stephen L. Couples - 23/05/2019 AccorHotels certified review

I'm a regular guest at this hotel but after my recent experience I will not be returning

Dear Stephen L., Thank you for taking the time to tell us about your experience at the Mercure Bucharest City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alina Vladulescu

Mercure at its finest level!

Customer review rating 4.6/5

Alexandra Solo - 22/05/2019 AccorHotels certified review

Extremely good located, wide variety at breakfast and fast check-in & check-out. Thank you, will definitely come back

Dear Alexandra P., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu

Good choice for short stay on business trip

Customer review rating 4.6/5

Ramona M. Business - 18/05/2019 AccorHotels certified review

I'm at my 6 staying at Mercure Center and I've been pleaseantly surprised to see improvements in services and staff atitude.

Dear Mihaela Ramona M., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Superb

Customer review rating 4.6/5

Diana L. Solo - 14/05/2019 AccorHotels certified review

Very clean rooms, helpful staff, tasty food. Everything amazing. I recommend with confidence to everyone Mercure Bucharest City Center.

Dear Mrs. Diana-Andrada L., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu

Good location

Customer review rating 4.6/5

Put K. Solo - 11/05/2019 AccorHotels certified review

Good location, quick check in and check out, clean room. Toiletries are with unpleasant smell. Not happy at all with the hotel currency I was charged, accor hotels should offer clients to select the currency of payment since I had to pay very high commission to the to bank whenever I pay in any currency other than Thai baht. This bad experience only tells me to go back to trip. Com or Agoda.

Dear Put K., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Great stay

Customer review rating 4.6/5

C. Solo - 08/05/2019 AccorHotels certified review

Every aspect was excellent

Dear Mr.Ciprian D., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Very disappointing

Customer review rating 4.6/5

Omer S. Couples - 03/05/2019 AccorHotels certified review

It was a samefull experience it look like unskilled crew runs the hotel

Dear Mr. Omer S., Thank you for taking the time to tell us about your experience at the Mercure Bucharest City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alina Vladulescu

Good hotel, central location, friendly staff.

Customer review rating 4.6/5

Anonymous Business - 01/05/2019 AccorHotels certified review

The positives: A modern hotel in central Bucharest, with large-enough rooms for a business trip, very clean. Friendly and helpful staff. It has a gym space, which is rare for Bucharest hotels of its size. Things that could be better: For a business hotel, the breakfast area is probably too small to have a quiet conversation. The breakfast buffet would use a bit more variety when it comes to vegetables and fresh fruit. The hotel is better overall than the Sheraton. I would definitely return.

Dear Dan B., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu
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