Hotel - Mercure Bucharest City Center
Mercure Hotel Mercure Hotel

Mercure Bucharest City Center

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4.5/5 535 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Opt for a comfortable and cozy room equipped with quality queen-size bedding and shower or bathtub. Special features such as coffee and tea making facilities, minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.

  • 114 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,082 reviews

Our guest reviews for Mercure Bucharest City Center

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 535 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Steve H. Business - 09/02/2018
« Excellent friendly staff »

Very pleasant

AccorHotels certified review
G. M. Business - 07/02/2018
« business trip »

I'm quite often in Bucharest and usually stay in Mercure or Novotel. I'm very satisfied with Mercure. The stay is more quiet and comfortable.

AccorHotels certified review
Robert Business - 05/02/2018
« Never lets down - high quality service plus friendly people »

This was my second stay in the hotel, even more happy than the previous time. As the frequent Accor guest I had a nice seet surprise waiting for me in the room - I appreciate that:) Everything perfect and I have just booked another stay:)

AccorHotels certified review
L. P. Solo - 05/02/2018

Great Service. I will come again

AccorHotels certified review
Anonymous Business - 03/02/2018
« A nice hotel in city center »

I had everything i needed.

AccorHotels certified review
C. Business - 02/02/2018
« calm, rest, and welcome »

bedding still too small, too short

TripAdvisor review
Marcel M Business - 01/02/2018
« Cute location »

Very nice and well situated location. Stuff is very friendly, food is good and rooms are very nice and comfy. Breakfast could offer more but overall it is a nice experience. I really recommend this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for your visit and for having shared your experience with the Tripadvisor community. We are glad to see that you enjoyed your stay with us and we look forward to welcoming you back soon in Bucharest. At your disposal, Alina Vladulescu & the Mercure Bucharest City Center team

AccorHotels certified review
Radu Business - 28/01/2018
« Hardly anything not to like. »

A really good mark for the stuff who is attentive, polite and pleasant. However, there are two main items that I find annoying. One is the video played obsessively when the TV turns on (which is when power is restored to the room). It's been more than one year since this happened, so enough is enough. Kudos for doing it, but blowing one's trumpet incessantly does eventually achieve the opposite effect. The second item is the toiletries being replaced after just one use. I can't possibly imagine the waste of plastic and fluids, with most tourists most probably staying for a single night or two, after which the soap bar and any of the used fluids are thrown away. Can a more environmentally friendly solution be found, please?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Radu C., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

AccorHotels certified review
Daniel P. Business - 22/01/2018
« good hotel / friendly staff »

always very satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel Piersic, We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

AccorHotels certified review
Andreas Business - 21/01/2018
« Good location, friendly service »

The Hotel is in a good location close to the old town. Rooms are nice and the service is friendly. Breakfast is charged with 10 Euro and you get a good variety and quality for the money. Only negativ point are the pillows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas Gruenewald, We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

AccorHotels certified review
Roxana C. Families - 16/01/2018
« completly answering my needs »

I needed a central comfortable accommodation for one to three adults for 4 nights. It really answered my needs. In fact I did not used the three adults option, I did not needed it. Still, I can say that the mobile bed is not really an option for an adult sleep, i.e. very uncomfortable... (I had the same experience last summer in May, when I stayed by you hotel... still I returned...). One more fact, I did not really used your breakfast option (only once), and I can say that something is messing, not being worth of the cost... there are plenty nearby options, much more tasty.. :( Still, in overall, I enjoyed my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian Cleper, We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Fugaciu General Manager

AccorHotels certified review
Volkan A. Business - 16/01/2018
« Satisfactory »

Modern, clean, good located and easy going hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Volkan Arioz, We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

AccorHotels certified review
Yoav Friends - 12/01/2018
« o.k »

I couldn't sleep at night because of the heat. It was very hot! I was told at the reception to open the window but there was a lot of noise from the street. the breakfast was very good and the staff were nice and very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoav Daniel, Thank you for taking the time to tell us about your experience at the Mercure Bucharest City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alina Vladulescu General Manager

TripAdvisor review
Friends getaway - 05/01/2018
« Excellent property »

Recommended choice for Bucharest. Very convenient location. Lot of good restaurants around. Helpful staff. Reasonably priced. Breakfast is ok, but might get bit boring after 5th morning. Also - getting around Bucharest with Uber is super-cheap and safe. Enjoy!

Our hotel has responded to the review
Our hotel has responded to the review

Dear valuable Guest, I have read with delight your comments, for which I would like to thank you on my and my team's behalf. Receiving positive comments matters the most to us, as we are passionate about our work and strive daily to meet our guests' satisfaction. Hope to have the chance to welcome you again soon and for further bookings or recommendations, please do not hesitate to reach us at H9680@accor.com . We will be happy to assist you, Respectfully, Raluca Mihaescu General Manager

AccorHotels certified review
Telman Couples - 04/01/2018
« Seperb »

Great hotel, located st the city center and still very quite. Service was fast and could relieved everything I asked for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erez Tetelman, We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Fugaciu General Manager

AccorHotels certified review
I. R. Couples - 02/01/2018

This is my 3rd time i stay in the hotel: From some reasons the breakfast became "poor" compare to my last stays.... not that something was missing but less fresh vegetables and choices. Room was very clean buny 1 soup per day :( and coffee and tea was not enough .... Beside that all was just fine but not more than that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Rogenstein Ilan, Thank you for taking the time to tell us about your experience at the Mercure Bucharest City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alina Fugaciu General Manager

AccorHotels certified review
Johan Couples - 31/12/2017
« All you need for a comfortable city trip - value for money »

Good breakfast buffet, friendly and helpful staff at desk and restaurant. ATM in the lobby. Short walk to Metro station and airport shuttle stop. Interiors not really inviting to spend the evening at the hotel for dinner or a drink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Johan Vanbrabant, We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

AccorHotels certified review
Anonymous Business - 27/12/2017

The room was noisy and the breakfast was too simple

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra D., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raluca Mihaescu General Manager

AccorHotels certified review
Altug Couples - 16/12/2017
« A very well located “ smart casual ” boutique hotel.. »

On a living, lovely, historical and very beautiful modern added street with the name of a great composer of Romania, George Enescu.. With it’s past friendly modernist architectural design through different angles and birilliant enlightened facade makes the hotel building it’s surroundings more beautiful. Pure and good designed interior, lovely and helpfull staff, delicious breakfast made our stay comfortable enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Altug Uzer, We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raluca Mihaescu General Manager

AccorHotels certified review
Sagit A. Couples - 11/12/2017
« Great service and great location »

Great service and great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sagit Alter, We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raluca Mihaescu General Manager

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