Hotel - Hôtel Mercure Rif Nador
Mercure Hotel Mercure Hotel

Hôtel Mercure Rif Nador

4.0/5 149 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From
From 1020.00 MAD Non member rate
From 918.00 MAD Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • EL AROUI
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In
    • Late Check Out
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Table tennis  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 190 rooms
  • 20 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Suite Box
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 398 reviews

Our guest reviews for Hôtel Mercure Rif Nador

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 149 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Solo travel - 02/08/2018 TripAdvisor review
« BEST HOTEL IN NADOR WITH AN AMAZING SERVICE!!! »

Thank you to Mr. Tarik (FO manager) and to all his team for a great experience. The service was very professional from the time the reservation was made up until check-out. Great hotel with staff that truly care. Will definitely come back and recommend to friends.

Anonymous Families - 13/07/2018 AccorHotels certified review
« A very Nice Hotel With an Amazing sea view! »

Nice hotel, modern, very nice pool area but service Can be way better. As a Le Club AccorHotels member i Was dissappointed that We were not offered any Welcome drinks. I presented my card But nothing. Second our luggage took for ever to Get to our room. I called after 30 minutes, got told They were on their way and still nothing. After 1 hour i went down to the reception myself and went in to the back room and took the luggage i needed myself. The reception then insisted that the bell boy delivered the rest. Later i asked for a late check out and got told it costs 50Euro. I told them that as a Club member i usually Get it for free. He had to check and then confirmed late check out free of charge. What is the point with a membership When reception dont Even bother to check. I never asked for my Welcome drinks either. It was just uncomfortable and i Can afford to buy my own mocktails. Still.... i did Get an Amazing room with an Even more Amazing room. House keeping were excellent, the towel boy and the service at the pool... 10 out of 10. The pool area and the facilities were very Nice. To be honest... the Hotel standard (pool, facilities, food and rooms) is the best you will find in Nador. The reception and the late bell boy keeps me from giving it a 10 out of 10!! Anyways, Thank you for having us. We will be back :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Fahmi, It's with great concern that we received your complain about the welcome drink not received, the luggage and late check out. Please accept our sincere apologies, the letter and the paper for the welcome drink were prepared for you but the new receptionist didn't pay attention! We at Mercure Rif Nador pride ourselves in keeping our customers, especially members, satisfied. I think that the Upgrade for a superior room in the 4th floor with the amazing view was appreciated. Thank you for choosing our Hotel,we hope to welcome you again you and your family. We'll do our best to give a better service. Best regards Badr Benslimane

Houcine Business - 01/06/2018 AccorHotels certified review
« that's ok »

quick stay which was ok

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rif Nador. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire,Monsieur B., en l’expression de nos sentiments les meilleurs

Fou Solo - 09/04/2018 AccorHotels certified review
« Cool »

Ras

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fouad E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rif Nador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

L. S. Couples - 08/04/2018 AccorHotels certified review
« Hmmmm »

Poor quality for money: The cleaning service of the hotel it’s really unsatisfactory; the rooms are half finished - starting with the entrance - the door step is not fixed- if pulling your luggage you may easily take it with you by mistake, no towels exchange no soaps, shampoos... toilet paper ... dreadful!!!! Plus, We payed for two nights and we received no receipt. Moreover my 2 nights are not alocated in my AccorHotels member account- just one night ! Strange!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rif Nador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 17/03/2018 AccorHotels certified review

No sleepers in the room, terrible carpet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Volkan C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rif Nador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

M.e.a Business - 22/02/2018 AccorHotels certified review
« Excellent »

Excellent, especially as concerns the personnel who were more than professional: they were extremely friendly and all the time ready to satisfy

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur E., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rif Nador. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Anonymous Couples - 25/12/2017 AccorHotels certified review
« Nice hotel - good breakfast! »

A very good hotel, friendly and good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nils S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rif Nador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

N. B. Solo - 21/11/2017 AccorHotels certified review

Satisfait

Donal M. Couples - 09/10/2017 AccorHotels certified review
« Good location, friendly & helpful staff, car parking, pool, balcony »

Nice comfortable beds. Ate dinner twice in restaurant ; very good. First night service was slow, second just right.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donal M., We very much appreciate your comments regarding your stay at the Hotel Mercure Rif Nador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Z. F. Business - 18/09/2017 AccorHotels certified review
« Déçu »

Déçu

Younes Couples - 17/08/2017 AccorHotels certified review
« Great new hotel »

I like it !! Nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur H., Nous vous remercions pour vos commentaires suite à votre séjour à Hotel Mercure Rif Nador. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Taoufiq Business - 27/06/2017 AccorHotels certified review

I am a bit concerned about the customer service in this hotel .. some of the staff need to go on trainings on how to adress and talk to cistomers ..

Eric Couples - 06/06/2017 AccorHotels certified review
« Good hotel, bad service »

The hotel is quite good but the service is really bad, not acording to the hotel.

N. B. Business - 14/05/2017 AccorHotels certified review
« excellent »

Tvb

Anonymous Families - 05/05/2017 AccorHotels certified review

Formidable

Anonymous Business - 02/05/2017 AccorHotels certified review

excellente :)

Business - 13/03/2017 TripAdvisor review
« nador morroco »

nice hotel in good location. the elevators were only functional 50% of the time leaving me to use the service lift. Maid service made my bed but really didn't clean anything. good location on the ocean. safe to walk around at night

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you for taking the time to tell us about your experience at the Hotel Mercure Rif Nador. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 26/02/2017 AccorHotels certified review

Reception staff , housekeeping and room service are very respectful, efficient and helpful. Much appreciated

Anonymous Couples - 03/02/2017 AccorHotels certified review

Excellent hôtel. Personnel serviable.

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