Hotel - Hôtel Mercure Quemado Resort
Mercure Hotel Mercure Hotel

Hôtel Mercure Quemado Resort

3.8/5 57 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 775.00 MAD Non member rate
From 736.25 MAD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • AHU AL HOCEIMA
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 00:00/00:00
    • Opening hours : Week-end 00:00/00:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
See all services

Hotel location

Our rooms

Room equipped according to Mercure standards with a magnificent view of the Mediterranean. It has all the comforts of a 4-star hotel: minibar on request, safe, hairdryer

  • 169 rooms
  • 25 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating 57 reviews

Our guest reviews for Hôtel Mercure Quemado Resort

100% genuine reviews from our guests

Find out more
Youssef Z. Friends - 21/01/2019 AccorHotels certified review
« great »

impeccable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Youssef Z., We very much appreciate your comments regarding your stay at the Hôtel Mercure Quemado Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hiba E. Friends - 09/01/2019 AccorHotels certified review
« Very helpful and nice staff »

It's not the first time i stay at Mercure Quemado and ive always been very satisfied with my staying experience. This last time i requested an early check-in, the staff did their best to fulfill my request, i appreciate it. Very welcoming staff in general ( even the security agents and the cleaning ladies ). A special mention to the chef at the restaurant, he was very friendly and pleasant, checking if we needed anything multiple times and offering to help.

V. Couples - 30/12/2018 AccorHotels certified review
« COURT SEJOUR »

SUPER HOTEL TRES AGREABLE

Rim Couples - 11/09/2018 AccorHotels certified review
« Perfect »

Everything was good specially location

Our hotel has responded to the review
Our hotel has responded to the review

Dear rim e., We very much appreciate your comments regarding your stay at the Hôtel Mercure Quemado Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Yassine T. Families - 28/08/2018 AccorHotels certified review
« Great location not so great service »

I was disappointed by the service I got during my stay. For example I kept asking for a smoothing-iron since my Check-in and I was always told they will be sending it shortly but I never got it. Reception desks were almost never responding to the phone. Once I was in the lobby and I saw three receptionists talking to each other and the phone was ringing. They kept talking and didn' answer. No drinking water in the room, except for my first day where we found one small bottle for me, my wife and my 2 kids. Nespresso capsules: 3 for my whole stay of 7 nights. Knowing I am a platinum member and I was in the suite. We were always missing towels in the room. I had to ask twice for the sofa bed to be set up. And they made me feel like I was asking for something they are not supposed to do. While in other hotels, It was undone every morning and someone was coming every evening knocking to set it up for us. In this hotel, once they set it up they never touched it again. The cleaning service was never bothering to go through the balcony on which we found even cigarette ends from the previous occupant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yassine T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Quemado Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Our most recent 20 reviews
See more reviews

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 775.00 MAD Non member rate
From 736.25 MAD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates