Hotel - Mercure Algeciras
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Mercure Hotel

Mercure Algeciras

Calle Malta 1 
11204  ALGECIRAS
SPAIN

274 reviews
TripAdvisor Rating Based on 274 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna in bathroom
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early Check In
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna in bathroom
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 13:00/15:00 - 20:00/ 23:30

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Decorated in a modern style with light and relaxing colors, wood tones and white marble floors, all of our rooms are equipped with a minibar, free WIFI and a choice of luxury pillows.

  • 73 rooms
  • 60 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Sauna in bathroom
    • Automatic air control
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Full kitchen
    • Microwave in room
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 301 reviews

Our guest reviews for Mercure Algeciras

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 274 reviews
TripAdvisor review
Couples - 19/06/2017
« excelent hotel »

this hotel is located on the opposed of Gibraltar, it has a nice view over the harbor and direct access to the highway to Malaga. the people on the reception are very friendly , breakfast very complete and the bar has a good selection of drinks and food.

TripAdvisor review
Couples - 28/05/2017
« The bathroom »

The bathroom we had was the worst I have ever been to in the Accor hotels.chain The sink leaked and took a long time to empty. The bath had a rusty bottom and the base coat that they had used to cover it was peeling off. The rest of the room was fine. But we didn't use the bathroom until the morning and then it was too late to change room so we went without a shower!! It was also difficult to find the hotel as it was hidden behind the AC hotel and not signposted from anywhere that we could see.

AccorHotels certified review
Anonymous Business - 23/02/2017

Asked for quiet room but given one next to elevator. On our accor account, our preference is one large bed, we were given twin beds. We was not given a drink voucher but reception took off a beer from the invoice in the morning. Room was quite clean though and staff pleasant and location quite good.

AccorHotels certified review
Anonymous Couples - 13/02/2017

Good location and rate Helpful and professional staff

AccorHotels certified review
Anonymous Couples - 19/12/2016

Good stay with warm welcom. But without the welcome Soft drink

AccorHotels certified review
Anonymous Friends - 13/12/2016

The room was great! Front desk was receptive. The service in the restaurant was terrible, for both dinner and breakfast.

TripAdvisor review
Friends getaway - 05/12/2016
« Not recommended hotel. »

Hotel has quite good location. It was easy to find free parking. Nice possibility to buy a dinner during reservation. Breakfast very small. Room which we have was terrible - no working hairdryer, very dirty kitchen -a lot of dust below table, stains of oil on cooker, protruding wires from wall lamp. Generally - staff should clean up very precisely this room. Staff on restarurant withou even basic English language...

AccorHotels certified review
Anonymous Friends - 08/11/2016

This hotel is very near to all attraction and town centre.

AccorHotels certified review
Anonymous Couples - 29/10/2016

The young man Saul on the front desk is a credit to the organisation, you should sack the chef.

TripAdvisor review
Friends getaway - 26/10/2016
« Very poor service and not clean »

The toilet was dirty when we arrived and nothing happened after complaining. The breakfast was a joke. And the receptionist did not understand a word of english. She even got agressive. This hotel is never a 3 star hotel and can't be recommended at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shirkan, Thank you for taking the time to tell us about your experience at the Mercure Algeciras. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jesús Benítez General Manager

AccorHotels certified review
Anonymous Couples - 17/10/2016

Great building, great room and services, but after I paid 7.70€ for breakfast I was expecting much more choice than I had when I went downstairs at 9.30, because everything was almost finished and there was no refill or rechange of food from the waitress (I saw her when I had almost finished), so I couldn't neither comolain, and I really didn't like it at all.

AccorHotels certified review
Anonymous Friends - 17/10/2016

Staying in the Mercure Hotel was a pleasant experience. The room was very nice and the breakfast was very good.

AccorHotels certified review
Anonymous Couples - 16/10/2016

Spent night (off-season) there to visit Gibraltar: Best hotel deal ever! We had a huge suite for very little money. Great breakfast buffet, too!

AccorHotels certified review
Anonymous Couples - 25/09/2016

Room was quiet and clean. The hotel provided everything we needed for a late arrival from Morocco.

AccorHotels certified review
Anonymous Couples - 22/09/2016

Nice reception area. Staff did not make it clear where the car park was and we ended up in the wrong carpark however the reception must have encountered this problem before as they had a key to let us out and to use the correct car park. Room was good and spacious I would say probably used for timeshare as there was a small kitchen but well equipped. The bathroom was very small. Dinner was poor. The restaurant is small but half the items in the menu were not available. The quality of what we did have was pretty average. Breakfast was minimal and generally not even up to normal Ibis standards.

AccorHotels certified review
Anonymous Couples - 14/09/2016

The staff were lovely helpful second time staying and dispointed alittle we stayed in one of rooms before was Fabulous lovely one we stayed in this time had Red ants and a broken door handle 😢 so upsetus alittle but other then that enjoy stay like last time.

AccorHotels certified review
Anonymous Couples - 19/08/2016

Stayed at the Mercure Algeciras. Large spacious suite, clean but not spotless, and faint odour of cigarettes. Excellent shower - very powerful. Comfortable bed with firmer pillows available. Friendly and helpful staff, who made the room extra special with a few touches once they knew it was for our wedding night. Breakfast seemed expensive so didn't bother. Location is good within Algeciras. Soundproofing required - could hear a lot from a neighbouring room. Overall good.

AccorHotels certified review
Anonymous Couples - 10/08/2016

The room was clean and satisfying. The staff of the hotel could be more friendly.

TripAdvisor review
Family - 10/08/2016
« Nice room, shame about everything else »

Had a junior suite, modern, clean, spacious and functional. The corridors were concrete and ugly, made it feel like prison. Breakfast was dreadful, nothing kept chilled, very little choice and flies on the food. The hotel is a good 15 minutes walk from any restaurants and the reception staff were very surly. Wouldn't stay again.

AccorHotels certified review
Anonymous Friends - 09/08/2016

on arrival my room had been given to someone else and I was told it was my fault for arriving at 12.30 am and that I would have to sleep in the same bed as my travelling companion. We are not family or partners so this was not acceptable. then when I got to the room I was locked in the bathroom for 90 minutes because the lock was faulty. not a great start but we were offered a free breakfast

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