Hotel - ibis Sofia Airport
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Ibis Hotel Hotel

ibis Sofia Airport Hotel

132 Mimi Balkanska Str 
1540  SOFIA
BULGARIA

310 reviews
TripAdvisor Rating Based on 310 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf (Nearby)
    • Golf (Nearby)
    • Golf lessons (Nearby)
  • Tennis (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Bicycle hire facilities
  • Skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
See all services

Hotel location

Our rooms

The extra silent Ibis standard rooms are decorated in relaxing colors, offering the comfort of the Ibis "sweet" bed experience, led TV with International channels, working desk, a bathroom with shower, individually controlled AC and free WiFi.Most rooms offer a beautiful view over Vitosha Mountain and Sofia city.

  • 84 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 403 reviews

Our guest reviews for ibis Sofia Airport

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 310 reviews
AccorHotels certified review
Alice Solo - 11/09/2017
« More or less OK »

I have always been satisfied of the services of Accor hotels in Europe, wherever I have stayed - mostly in Austria and Poland. Ibis hotel at the Sofia airport was good in the beginning but not anymore. The towels look as though somebody has just wiped the floor with them - extremely overused. The quantity of the soap in the bathroom was more symbolic than real. The teabags were opened and not replaced with new ones. In turn, the bathroom and bed sheets were clean. I didn't get my airport transfer although I called and asked for it explicitely. It appeared that the driver was not informed by the receptionist that he was supposed to pick me up from the airport as my flight was late.

AccorHotels certified review
Carlos L. Families - 04/09/2017
« the expected experience »

Good room, but 2 things to improve. 1st service transfer to the airport. We reserved and scheduled the departure time, but it finally was 20 minutes later. 2nd we asked for a room change and they did but not exactly what we really need, we were traveling 2 adults and 2 children and we wanted a room next to the other. we stayed close but not next to the other. (initially were in different floors)

AccorHotels certified review
Avi W. Families - 01/09/2017
« Left stranded with a baby and toddler without water all day/night »

We were dropped at the hotel, unpacked our suitcases and walked up to the desk to check-in. I was then advised that there was no water at all in the apartment, and that I could receive a refund if I wanted. How were we expected to find another hotel while travelling, without a car, with 2 young kids with us, on the evening before our departure?? Why were we not informed earlier about the lack of water supply in the building - by email or phone call?? This is completely unacceptable, and unless we are issued compensation I will be leaving this review on all of the review sites I can find. Regards, Avi W.

AccorHotels certified review
Myslf Families - 20/08/2017
« Expensive for what you get »

Great transfer service and good restaurant. Poor service, small rooms and not comfortable. Only suitable if you have to fly. Weird housekeeping service: only do the rooms every three days!!.

AccorHotels certified review
Mamatd Solo - 19/08/2017
« Great hotel at the Sofia Airport »

Clean, great prize, free shuttle to the terminals, polite staff

AccorHotels certified review
Susan Couples - 18/08/2017
« Mrs »

Very comfortable room but needed the shuttle bus to arrive according to their on line arrivals ...unable to use phone and had to pay for taxi...... not funny at 3am !

AccorHotels certified review
Mr D. W. Couples - 13/08/2017
« Mr »

Very basic, Clean and tidy but breakfast was disappointing the cooked food was cold and poorly presented

AccorHotels certified review
Paul T. Families - 11/08/2017
« One night stop over »

Room was adequate. Breakfast was awful, plates were dirty, cutlery was dirty. Food had been left out too long. Some of the drinks machines were not working. The milk was left at room temp and was warm, it was over 30C outside!

AccorHotels certified review
Anonymous Families - 11/08/2017
« very good »

very good

AccorHotels certified review
Eugene Families - 09/08/2017
« Average »

Not my best experiance in that place, some hair on the floor, only two towels for 2 people occupancy, nobody offer free drink voucher, problem appeared on the reception with the payment. I didn't feel welcome at all no matter that I am using that hotel every couple of months because of the location. I am expecting from you to keep the level of customers experience always to the top. I love the chain but I am not happy that I can't receive the quality of the service like everywhere else.

AccorHotels certified review
Anonymous Families - 09/08/2017
« Poor service and standards »

I booked and payed in advance, 6 people, 3 double rooms. When we arrived, there was only on pillow in each room and only one quilt and we had to put the duvet on our self. The aircondition couldn't be set to a temperatur lower than 23 degrees C. In one room, the A/C didn't even work. It was 30 degrees outside, so it was very unpleasant, especially at night. I the morning, the breakfast was cold and had to be reheated. Very poor standard. I picked this hotel because it was close to the airport. Take my advice: Pick another hotel, pay more and get better service.

AccorHotels certified review
Vladimir Business - 07/08/2017
« Good »

Rooms not perfectly clean as well as bathroom, only two towels (one small and one big), there is no rack for suitcase, entry door not easy to shut, only one elevator, breakfast wasn't ready at 6:30 it started at 6:50, etc.

AccorHotels certified review
Martyn E. Couples - 06/08/2017
« bad breakfast as usuall »

room good breakfast cold

TripAdvisor review
Solo travel - 02/08/2017
« Very convenient and pleasant »

Arrived at airport at 3am after a delayed flight. Hotel very convenient and a pleasant stay before onward journey in the morning. I have already recommended the hotel to a family member who has since used it for the return journey.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, your praises and recommendations are a reward to us and we thank you for this review. We hope to welcome you and your loved-one again soon.

AccorHotels certified review
Anonymous Solo - 24/07/2017
« Walkable distance from terminal 1 »

Hotel is in walkable distance both from terminal 1 and from bus stop. Receptionist (Totor) did his job quickly and extremely friendly. Room was clean, nice and quiet. Fast shuttle service (why there was leaflet in shuttle bus to leave a tip?).

AccorHotels certified review
Kyung J. K. Solo - 20/07/2017
« Ibis Sofia Airport »

Great greetings when I stepped into the hotel. Thank you so much.

AccorHotels certified review
Susan W. Couples - 19/07/2017
« Mrs »

Quick and efficient check in, comfortable bed and quiet and nice breakfast

AccorHotels certified review
Dimitar A. Business - 09/07/2017
« Good service and location. »

Stuff was very cooperative.

AccorHotels certified review
Anonymous Families - 03/07/2017
« Adequate »

Decor too brown for my liking, foyer/reception too like an office and bleak view of the tatty car park. But service was adequate, room clean and transport to and from Metro very good.

AccorHotels certified review
Oskar Business - 19/06/2017
« Please clean the place and deliver on your corporate promises »

Room dirty upon arrival. Whole hotel smelled of smoke despite being non smoking. (Guest and front desk staff smoked at entrance to the hotel) Room not serviced first three days of stay. Complained to front desk who only gave me three small towels but would not accommodate me for another clean room. Early breakfast did not include milk or fruits. One morning milk was provided but was warmer than room temperature and past sell by date. Wifi slow and unreliable. Water pressure in shower really bad. Only good thing was front desk staff encouraged me to complain.

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