Hotel - ibis Sofia Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Sofia Airport Hotel

3.5/5 450 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Bicycles rental
  • Skiing  (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
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Hotel location

Our rooms

The extra silent Ibis standard rooms are decorated in relaxing colors, offering the comfort of the Ibis "sweet" bed experience, led TV with International channels, working desk, a bathroom with shower, individually controlled AC and free WiFi.Most rooms offer a beautiful view over Vitosha Mountain and Sofia city.

  • 84 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating 611 reviews

Our guest reviews for ibis Sofia Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 450 reviews
Aleksandar Couples - 26/02/2019 AccorHotels certified review
« Uncomfortable »

The hotel was nice as well as the staff but bed was extremely uncomfortable.

Anonymous Families - 24/02/2019 AccorHotels certified review
« Clean and convenient. »

Room clean and comfortable. Good shower. Breakfast could have better.

Elisabet Families - 18/02/2019 AccorHotels certified review
« Friendly and helpful »

Good - The staff changed one of or rooms to better sense or needs and were very helpful and nice. We're used the shuttle service which was excellent. Less good - Our room had a missing lamp and very little light. We're team our off hot water in the shower and I harf to wash my hair in cold water.

Stewart Business - 07/02/2019 AccorHotels certified review
« Trusted name »

Comfortable and reliable. Room did have a faint odour of cigars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stewart M., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Nebojsa_pejic Business - 06/02/2019 AccorHotels certified review
« Could be better »

Room was at the corner of building and was pretty cold. Some strange buzzing noise was present all the night (like from transformers station) and it was not from inside room (air condition or fridge or something else). It was hard to fall asleep even I was very tired - plane landed at midnight. Otherwise, room was clean. Shuttle service works all night. Staff at hotel very kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear nebojsa P., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Marianne J. Solo - 29/01/2019 AccorHotels certified review
« Conveniently near the airport - good nights sleep »

Check-in was quick. Staff were nice and helpful - especially in the morning when I needed to call a local number. Tea and coffee making facilities in the room (like in the Middle East) would be a great plus The only annoyance was having to call for the shuttle - coming from Dubai it cost me 3€ to make the call. It's only free or cheap if people come from an EU country

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marianne J., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Paulo B. Business - 29/01/2019 AccorHotels certified review

No welcome drink! I'm IBIS Business and Accor Gold. Room given was not ready when I opened the door. Another room was given afterwards. Not possible to pay the room with cash and card!!! We have to choose!??

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paulo B., Thank you for taking the time to tell us about your experience at the ibis Sofia Airport. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, V Kolev Hotel Manager

Geoff Couples - 25/01/2019 AccorHotels certified review
« Staff attitude and vegan food »

We have stayed often and this was first time we had a rude receptionist. I had used the pre check in including all passport details and I felt that we were dealt with quite rudely Breakfast lacked vegan foods so we had little we could eat

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoffrey L., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Joe Couples - 22/01/2019 AccorHotels certified review
« Satisfied »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joe O., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Dobromir D. Business - 19/01/2019 AccorHotels certified review
« Overnight in Ibis Airport Sofia being in transit »

Close proximity to T1, Sofia airport, very efficient shuttle service, got picked up at 2 am after contacting reception. Room rather small but OK for 1 night with comfy bed and a cute sofa, bad smell when entering, had to open window for a while for fresh air, shower large enough (much appreciated). Good choice of food for breakfast. Thinking of price/quality ratio I would say it is a bit expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dobromir D., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Rafael S. Solo - 17/01/2019 AccorHotels certified review
« Not that good »

I am a platinum member and no one from reception offered me a welcome drink. strongly smoke smell in the room and in the hotel, I left earlier because I could not handle the smell in my room it was impossible to stay there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., First, I would like to thank you for taking the time to advise us on your recent stay. It is only through feedback such as yours, we able to maintain and indeed, where necessary, to improve upon service, that we provide to our valued guests. Whilst an apology will not alter the outcome of your experience on this occasion, I do extend it with all sincerity. This level of service is not acceptable and will be addressed with the concerned party. Again, please accept my apology, and I hope this has not put you off a return stay with us again. Kind Regards, V. Kolev Hotel Manager

Dimitrina Families - 09/01/2019 AccorHotels certified review

It is nice and the staff takes care of the guests of the hotel. Very convenient transport with the shuttle to the airport and surely I will visit the hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimitrina N., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V. Kolev Hotel Manager

Yakov Solo - 07/01/2019 AccorHotels certified review
« Really close to airport, has all required basics »

I had one night stay in Sofia between the flights. I had chosen not go far from the planes. The first and only trouble I had is getting to the hotel - you have to call shuttle service. There is no working public phone in airport terminal and staff in the information desk and local shops was not collaborative at all. All were "unable to call". So I had to walk straight to the hotel. I could have taken taxi - it is only 2 euro and it could have been cheaper than my cellular roaming call. But it is only 15 minutes walk and I had no luggage. There is wifi in, but shuttle service has no whatapp, telegram or even email. Except for that - it was ok. Room has all you need for sleepover and no extras. Every 20 minutes there is a free shuttle to the airport. You can get a drink or snack on the bar 24h. I would give it 3 of 5 - shuttle issues, noisy and a bit expensive for what you get.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yakov S., Thank you for taking the time to tell us about your experience at the ibis Sofia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, V. Kolev Hotel Manager

Anonymous Families - 03/01/2019 AccorHotels certified review
« ok »

Acceptable hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beyhan K., Thank you for taking the time to tell us about your experience at the ibis Sofia Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, V. Kolev Hotel Manager

John C. Business - 22/12/2018 AccorHotels certified review
« Value for the price. »

Checking in was quick and easy. The room was basic but clean and functionality. The service for the evening meal was slow but but the meal was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John C., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Nikolay Families - 22/12/2018 AccorHotels certified review
« Excellent »

Very clean and well maintained room. Very friendly and professional staff. Perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikolay N., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Zach Couples - 19/12/2018 AccorHotels certified review
« Exactly what was expected »

It was all good! Quick check in, good breakfast, quick check out. The only issue was the extra pillow in the room had an obviously unwashed cover on it. I'm glad I checked it before using it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zachary P., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Alexey K. Friends - 10/12/2018 AccorHotels certified review
« Good but not excellent »

You need to pay more attention to cleaning rooms and breakfast quality. Though location of hotel doesn't suppose long stays and probably most of guests are leaving after one night, it would be nice if hotel looks and feels like home instead of sleeping cabin. More frequent changing towels would make our stay better. I am not sure what kind of cleaning fluid is being used by your team, but the floor feels "slippery" and "covered by oil" if you try to step on it barefoot or in socks. PC in lobby that is intended to be used for printing flight tickets and car bookings doesn't work. Printer doesn't print anything. Breakfast could be better. Coffee machine requires some service/replacement or using milk and coffee of better quality. There is something like children playing yard behind the hotel. If it is really assumed to be "playing yard", then it is better to remove it at all. Just take a look on it - nothing but laughing. I stay in your hotel once or twice a year for about 3-4 years already. The hotel is getting older, no good changes, only degradation. I am going to stay with you more, but it would be great to see any positive changes. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evgenii Smirnov Y., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kоlev Hоtel Manager

Ark W. Solo - 07/12/2018 AccorHotels certified review
« Value for money and a great location. »

The hotel was located very close to the airport which very convienent when I arrived at 3am. When I disembarked my plane I phoned the hotel reception and a very kind and friendly employee called Alexander came over and picked me up by car very quickly. I arrived tired at 3am and was worried the whole experience with the transfer and check in would drag on, but Alexander proved me wrong. Everything was quick and smooth.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W. A., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Hotel Manager

Haydn C. Couples - 02/12/2018 AccorHotels certified review
« Friendly staff & Good location. »

This was a last minute booking due to bad weather. the online booking was easy, the hotel was easy to find, parking was no problem. The staff where very nice (especially the bar / chef guy) the room was nice and warm, everything was clean. there was no noise from the airport. Would definitely use again... The only down side was the price of the food & drinks.... But I am used to prices away from the big cities... so those prices may be normal :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haydn C., We very much appreciate your comments regarding your stay at the ibis Sofia Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, V Kolev Manager

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