Hotel - Sofitel Luang Prabang
Sofitel Hotel Sofitel Hotel

Sofitel Luang Prabang Hotel

4.5/5 786 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

  • 25 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 766 reviews

Our guest reviews for Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 786 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Julie Couples - 11/03/2019 AccorHotels certified review
« Not as good as the expectation »

Your everyday staff here are amazing, so friendly, helpful and happy. I would not classify this hotel as 5 star. The rooms are lovely, but nothing extraordinary. The setting is gorgeous, but could be enhanced further with some planned garden planting. The breakfast here is VERY average. There has been an attempt to keep the hot food hot, but this is not effective, so it is generally cold. Not a great way to start the day. Not a lot of thought has been put in to the breakfast set up, so cereal jars are difficult to access as is the fruit. There is no where to put your plate down whilst trying to serve food singlehanded, and trying to remove covers and lids from the food !! Pastries here are incredibly average, when the potential in this town is to obtain some amazing breads and pastries. The resort itself is a lovely oasis in this city, but has so much potential to be so much more to its guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie W., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback and things to improve. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Guest Experience Team

Jacky Couples - 11/03/2019 AccorHotels certified review
« Beautiful landscaped gardens, great service »

Surrounded by a beautifully landscaped gardens and very clean surrounding and the attention of great service staff made our stay in Luang Prabang a fantastic holiday! Good location and easy access to facilities were also contributing factors. Overall a thoroughly enjoyable experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline H., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Victor A. Solo - 08/03/2019 AccorHotels certified review
« A wonderful stay »

Staff was accommodating. Food at breakfast was exceptional. Shuttle into town was well done. Atmosphere at Hotel was such I would consider it a vacation just to stay there and not sightsee but of course sightseeing in Luang Prabang is a must.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VICTOR A., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Rita H. Couples - 06/03/2019 AccorHotels certified review
« We had a very enjoyable relaxing stay »

We loved everything about our stay. The accommodation was excellent, the meals were tasty and well presented. The possible exception was the ‘afternoon tea’, whist the fruit balls, mini chocolate brownie and chocolate shoe were lovely in themselves, it was not what could be called ‘afternoon tea’, (my expectation would be for something savoury, like a small selection of sandwiches or other savoury bites and something sweet like small cakes or scones with jam and cream). This said, every other thing about the resort was wonderful! Especially the beautiful staff.

Mariko J. Couples - 04/03/2019 AccorHotels certified review
« The hotel I’d like to come home to »

Bed is so comfortable! Slept so well. I love the Garden and the outdoor tub. Breakfast was great . The space is luxury. Can’t complain.

Cathrin Families - 04/03/2019 AccorHotels certified review
« An amazing hotel with amazing staff! »

I stayed at this beautiful hotel (with my two daughters) for four nights. I highly recommend it: The rooms are spacious and beautifully decorated, the staff is very friendly and professional and the pool area is very nice as well, surrounded by a huge big garden. We joined the cooking class with John, it was a lot of fun and a very authentic experience. I stayed in many luxurious hotel before but this one is another hidden jewel, we felt like in paradise. Especially because of the very friendly and welcoming staff: They really made the difference!

Ky… Business - 01/03/2019 AccorHotels certified review
« Colonial charm in beautiful Luang Prabang »

A gorgeous estate filled our eyes and livened our senses. We could not be more satisfied with our stay, the staff, or the grounds. We can't wait to get back to the Sofitel Luang Prabang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyle scott S., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Ilda R. Families - 28/02/2019 AccorHotels certified review
« Wonderful stay in a tropical paradise »

We truly felt spoilt during our entire stay here. The staff were exceptional - so helpful and polite. The rooms were spacious, the decor lovely and the bed was so comfortable. The indoor/outdoor bathroom concept we loved! The hotel grounds were so beautiful and well maintained - great to come back to after a day exploring your beautiful city

Anneliese M. Families - 25/02/2019 AccorHotels certified review
« Quite good, but the hotel has some problems »

I arrived back home and came down with a nasty stomach virus. While I cannot say that this was from the hotel, my last 4 meals were all consumed at the hotel. I would suggest that the cleanliness of food areas needs to be checked. The Tv didn't;t work in the room, the coffee machine barely worked (in too more than 5 minutes for one capsule of coffee to fill), the internet stopped working after our second day and the in-bedroom bath did not fill. However, there are some strong positives. The grounds were beautiful, the swimming pool one of the best I've seen and the staff were generally extremely attentive.

Emma Y. Solo - 24/02/2019 AccorHotels certified review
« It was a great experience and the bed was extremely comfortable. »

Staff were very friendly, so is the GM. Everyone was helpful with recommendations and arrangements. Tried a few hotels in town and Sofitel has the most comfortable bed. Having a great stay starts from the simple things like getting these basics right, which the hotel has exceeded expectations. thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hwee San Y., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Tan S. K. Couples - 24/02/2019 AccorHotels certified review
« Very very nice »

It was very peaceful. The grounds are gorgeous. And the staff, very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tan S., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Thanapol P. Couples - 21/02/2019 AccorHotels certified review
« Great hotel »

Very good take care great place with beautiful atmosphere recommend for honeymoon couple

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thanapol p., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Dr L. W. C. A. D. L. Families - 18/02/2019 AccorHotels certified review
« The hotel is quaint and relaxing. »

When we arrived Ms Pookie greeted and made us feel like we were her only guest. We asked her to make arrangements for us for every morning. She actually made an agenda with photos of each days activates. As we had our 93 year old Mother Pookie had transport made available not only for our tours but also to our evening meals. She not only made reservations at some of the most difficult restaurants but also made sure we had the best tables. Every day we finished our tour after lunch, took a short nap and than we were welcomed to a wonderful tea. Complete with a chocolate high heel shoe. As we left Pookie came to Mother and gave a small elephant which Mother keeps by her bed. It was a very relaxing short vacation with our every desire fulfilled.

Richard T. Couples - 17/02/2019 AccorHotels certified review
« T. holiday in Luang Prabang »

First class

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAROL T., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Stephanie Friends - 14/02/2019 AccorHotels certified review
« Beautiful hotel and perfect staff »

The hotel is magnificent, the room was perfect and the Staff very helpful and kind. A really amazing stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie T., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Savija Couples - 13/02/2019 AccorHotels certified review
« Very nice location, great service and good atmosphere »

It was a perfect stay. So far the best stay in Luang Prabang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Savija P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Anonymous Couples - 12/02/2019 AccorHotels certified review
« A wonderful property »

Very comfortable room. Good breakfast. Did not have dinner there,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jay F., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Charlotte P. Families - 11/02/2019 AccorHotels certified review
« Magical Stay »

Beautiful serene hotel. Warm, friendly staff who provided very attentive service. Beautiful pool and gardens. Delicious food in the restaurant. Excellent tours organised and we did a brilliant cooking course. Rooms were very comfortable but a little dark. Amenities in the room were a bit lacking (no nice bathroom products or stationary - not even a pen!). A lot of mosquitoes in the room gardens.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Holly P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Janet Couples - 11/02/2019 AccorHotels certified review
« Beautiful boutique oasis »

Fabulous stay with excellent service. Hotel a little oasis with gorgeous grounds within walking distance of town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON W., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Ann D. Couples - 09/02/2019 AccorHotels certified review

Excellent guest service. Our stay was very relaxing. Staff were all helpful and very professional. We found the gem in LP!

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULINE N., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

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