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Sofitel Luang Prabang Hotel 5 stars

TripAdvisor rating 4.5/5 821 reviews
Sofitel Luang Prabang
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Hotel extras

  • Lao cooking classes. Prepare a 4-course meal with our talented chef.

  • Private garden in all suites with outdoor bathtub or pool.

  • Heightened relaxation. Revive 5 senses with invigorating blind massage

  • Enjoy all day drinks and evening free flow with MyResorts program.

  • Discover all day benefits for children with MyKids program

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Sofitel Luang Prabang

Ban Mano
0600
luang prabang
democratic republic lao

Tel: +85671260777

Fax: (+856)71/260776

Contact email

Check-in from 14h00

Check out up to 12h00

  • SOFITEL LUANG PRABANG :  

  • By plane

    LUANG PRABANG INTL At 5km / 3.11 miles

GPS :19.881499, 102.135347

Our accommodations

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

Garden Suite, 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 56m²
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Garden Suite, 2 Single Size Beds

  • Max. number of persons: ‌3
  • Area: From 46m²
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Heritage Suite, 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 70m²
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Signature Governor's Residence, 1 King Size Bed

  • Max. number of persons: ‌4
  • Area: From 120m²
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Pool Villa, 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 55m²
  • Views: Garden side, Pool side *
  • Most of the accommodation: Private Pool *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Our restaurants and bars

GOVERNOR'S GRILL

Type of cuisine: International

Gourmet cuisine reaches new heights in the skillful hands of our world-class chefs who prepare sensational dishes worthy of this superb verdant setting. Enjoy local buffalo meat specialties, cooked to perfection on the grill, and decadent patisseries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOVERNOR'S GRILL

Photo non contractuelle / Strictly non binding

Borrow a book from an extensive library and snuggle up by the fireplace with a glass of vintage wine. Or sink into a wicker armchair with a tall refreshing cocktail and some tempting snacks in the garden as the sun fades into the misty horizon.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 120 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

852 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

821 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Relaxing and delightful

Customer review rating 4.7/5

Harriet W. Families - 10/07/2019 AccorHotels certified review

We had a wonderful time - the staff were helpful, the food was great and the setting was beautful

Dear Ms. W., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share this and take note on areas for improvement. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team

Always a pleasure to stay at Sofitel

Customer review rating 4.7/5

Laetitia Business - 08/07/2019 AccorHotels certified review

Sofitel Luang Prabang is the smallest and coziest Sofitel, I had the opportunity to stay at. To summarize : a blend of exquisite privacy, tranquility and luxury.

Dear Ms. Laetitia, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is also a pleasure to have you in our property and looking forward for a healthy and longer business with you. I'm sure your clients will enjoy the same experience you had with us. Thank you again for sharing your experience, and we hope to have you back real soon! Sincerely, Jed & Team

Just a great Hotel

Customer review rating 4.7/5

Anonymous Families - 05/07/2019 AccorHotels certified review

a fantastic place to stay in Luang Prabang. Loved every bit of it!

Dear Mr. Michael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jed & Team

Well taken care of

Customer review rating 4.7/5

Grace E. Couples - 03/07/2019 AccorHotels certified review

Wonderful caring staff who remembers the names of the guests. They come speak to us and check on us all the time. Kind, courteous staff. Best hotel service I have experienced (I travel over 15 times a year and stay in 4-5 star hotels) :-)

Dear Ms. Grace, Thank you for the great review of our hotel specially for the effort of sharing your experience on TripAdvisor! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jed & Team

staff

Customer review rating 4.7/5

Paritat Families - 02/07/2019 AccorHotels certified review

All staffs I met are so kind and polite. Thanks Nalin and Kham at reception desk for impressive service while checking out.

Dear Mr. Paritat, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and for the positive words regarding our staff. Looking forward to welcoming you back to our hotel soon. Sincerely, Jed & Team

A very satisfied customer that will choose Sofitel again if I am back to Luang Prabang.

Customer review rating 4.7/5

Ching P. Families - 25/06/2019 AccorHotels certified review

Everything was good. From food to services to spa.

Dear Ms. N., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're glad that we were able to satisfy you from food to your spa treatment and we will work out more on the speed of service as you mentioned in your feedback. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team
Customer review rating 4.7/5

Duncan R. Couples - 25/06/2019 AccorHotels certified review

Overall a very enjoyable experience

Dear Mr. Fleur, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're glad that you had a very enjoyable experience with us. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team

Amazing boutique size Sofitel

Customer review rating 4.7/5

Stefan K. Couples - 25/06/2019 AccorHotels certified review

Everything you would expect from a big hotel, but the tranquility of a small and exclusive boutique hotel. Best of both worlds.

Dear Mr. Stefan, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. Many thanks that you described us as an amazing boutique size hotel and well noted on areas for improvement. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team

Awesome

Customer review rating 4.7/5

Anutapong S. Couples - 23/06/2019 AccorHotels certified review

Everything is awesome. Service, staff and food is the best.

Dear Mr. Anutapong, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jed & Team

Lovely boutique hotel stay

Customer review rating 4.7/5

Francis J. Friends - 19/06/2019 AccorHotels certified review

Staff were friendly and very accommodating. Facilities were wonderful. my only suggestion is: When you have a room with 2 single beds, you can be sure that the 2 people using those beds are not comfortable seeing each other naked. It would help if the shower area in the bathroom had some blinds fitted to the doors that could be used, so that the 2nd person in the room could still use the toilet & sink area whilst the other person showers. Or perhaps the glass on the doors to the shower area could be frosted for twin rooms.

amazing stay!

Customer review rating 4.7/5

Ashley G. Couples - 18/06/2019 AccorHotels certified review

https://www.tripadvisor.com/ShowUserReviews-g295415-d19…-r68…-Sofitel_Luang_Prabang_Hotel-Luang_Prabang_Luang_Prabang_Province.html?m=19905

Pure relaxation

Customer review rating 4.7/5

Pierre D. Couples - 16/06/2019 AccorHotels certified review

It was for us not only our anniversary but also a cultural trip. What stands out are the Associates, their smiles and genuine interest.

Dear Ms. Catharina, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're glad that you had pure relaxation stay with us and well noted on areas for improvement. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team

Excellent Service

TripAdvisor rating 4.5/5

BOON SIANG L Couples - 03/06/2019 TripAdvisor review

We enjoyed the cooking class with Chef John . its been an entertaining and informative experience.. All the staff including the management has given their best service and you could feel welcomed in this resort . Relaxing atmosphere . If you are looking for hotel that is near to attractions and markets then this hotel will be a bit out of the centre of old town .About 10 minutes away by car

Dear Mr. BOON SIANG L, Thank you for choosing Sofitel Luang Prabang as your home in Laos. We truly appreciate your feedback regarding your experience with us and that you found our service excellent. We're glad that you enjoyed your cooking class and looking forward to welcoming you back to learn other Lao dishes. We are bit out of the center of the old town but we do provide free shuttle every day for our guests. Thank you again and hope to see you soon! Best, Jed & Team

Truly memorable

Customer review rating 4.7/5

H. Couples - 28/05/2019 AccorHotels certified review

A lovely tranquil hotel in a great historical and convenient location with very comfortable rooms and amenities. The service is impeccable provided by the most helpful and friendly staff one could ever wish to experience. A highly recommended hotel.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're delighted that you had a truly memorable experience with us and thank you for the positive words and of course for recommending us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jed & Team

From start to finish one of the most welcoming and friendly holiday experiences we have had.

Customer review rating 4.7/5

Lyn M. Couples - 20/05/2019 AccorHotels certified review

From the time we were picked up at the airport through to check in with Nalene we were made to feel very special. Our stay was during the off season and as such the hotel was quiet and at times it almost felt like we had the place to ourselves. Very attentive, respectful and professional staff across all areas of the hotel and very accommodating. I especially liked my morning chats with Pak in the restaurant learning about her family and where she lived. My cooking class was also fun. The two pet rabbits were a delight. The room was very comfortable especially the bed and the outside bath was very inviting. Wonderful experience for our first time in Laos. It won't be our last. Thank you.

Dear Ms. Lyn, We truly appreciate your comments and we're so proud that Ms. Nalin made you Feel Welcome. And we're glad that you enjoyed your cooking class, talking to Ms. Pok, the staff, our rabbits ( Mano and Mino) and your room. We would love to see you back in our hotel and enjoy more the other tourist spots in our city. Thank you for sharing your experience with us. I already shared your comments with the team and they're so happy with your feedback. Merci Beaucoup! Sincerely, Jed & Team

Warm, friendly, welcoming and helpful staff made our stay relaxing and enjoyable

Customer review rating 4.7/5

Donna Couples - 17/05/2019 AccorHotels certified review

A beautiful and tranquil place to stay and unwind.

Dear Ms. Donna, Thank you for the great review of our hotel and the staff, for making your stay relaxing and enjoyable. Thank you for sharing your experience and your feedback are already shared with the teams. We love to see you back in Luang Prabang and in our hotel. Sincerely, Jed & Team

Disappointed

Customer review rating 4.7/5

St Families - 13/05/2019 AccorHotels certified review

- The A/C stopped during the night. - The bathroom had a bad pip. - The staffs including the restaurant manager should better understand their sale promotion than gave a us nonsense response. - Bad communication happened too many time. - The hotel staffs at 3Nagas are more attentive and helpful than here.

Dear Mr. T., We do sincerely apologize for the bad experience you had during your stay with us. We already shared your feedback to the respective teams and fixed the problems in your room. Thank you for sharing your experience as this will help us in improving more of our products and services. We do hope that you visit us again and serve you better next time. Sincerely, Jed & Team

5 days in Luang Prabang

Customer review rating 4.7/5

Chris E. Business - 08/05/2019 AccorHotels certified review

Any issues I may have had with anything were resolved in a very timely manner. The management and Team Sofitel are always ready to keep you satisfied. Great service at Sofitel Luang Prabang. Relaxing stay..... I’ll be back to this wonderful hotel. Thank you Mr. Chin and all duty managers, let’s not forget Mr. Jeremy at the Governors Grill. Cheers

Dear Mr. Chris, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We do apologize for the shortcomings and well noted on areas for improvement as this will help us to continuously improve more of our products and services. Thank you again for sharing your experience and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team

Past Glory

Customer review rating 4.7/5

Tina K. Couples - 07/05/2019 AccorHotels certified review

Peaceful and serene. Staff are wonderful. We spent our time at the beautiful pool but wished the pool has better maintenance. The pool water is not clean.

Dear Ms. K., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. I shared your comments regarding pool water maintenance and we assure the next time you visit it's better than the last time. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team

relaxing

Customer review rating 4.7/5

Eirene V. Families - 05/05/2019 AccorHotels certified review

it was lovely property to stay at, loved how quiet and small it was. restaurant food and service could have been improved however. otherwise room and the facilities were lovely

Dear Ms. Eirene, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback and well noted on areas for improvement. We are happy that you found our property lovely. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team
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