Sofitel Luang Prabang Hotel 5 stars

TripAdvisor rating 4.5/5 794 reviews
Sofitel Luang Prabang
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Hotel extras

  • Lao cooking classes. Prepare a 4-course meal with our talented chef.

  • Private garden in all suites with outdoor bathtub or pool.

  • Heightened relaxation. Revive 5 senses with invigorating blind massage

  • Enjoy all day drinks and evening free flow with MyResorts program.

  • Discover all day benefits for children with MyKids program

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Sofitel Luang Prabang

Ban Mano
0600
luang prabang
democratic republic lao

Tel: +85671260777

Fax: (+856)71/260776

Contact email

Check-in from 14h00

Check out up to 12h00

  • SOFITEL LUANG PRABANG :  

  • By plane

    LUANG PRABANG INTL At 5km / 3.11 miles

GPS :19.881499, 102.135347

Our accommodations

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

Garden Suite, 1 King Size Bed

  • Max. number of persons: x3
  • Area: From 56
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Garden Suite, 2 Single Size Beds

  • Max. number of persons: x3
  • Area: From 46
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Heritage Suite, 1 King Size Bed

  • Max. number of persons: x3
  • Area: From 70
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Signature Governor's Residence, 1 King Size Bed

  • Max. number of persons: x4
  • Area: From 120
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Pool Villa, 1 King Size Bed

  • Max. number of persons: x3
  • Area: From 55
  • Views: Garden side, Pool side *
  • Most of the accommodation: Private Pool *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Phone
  • Mini Bar(...)

Our restaurants and bars

GOVERNOR'S GRILL

Type of cuisine: International

Gourmet cuisine reaches new heights in the skillful hands of our world-class chefs who prepare sensational dishes worthy of this superb verdant setting. Enjoy local buffalo meat specialties, cooked to perfection on the grill, and decadent patisseries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOVERNOR'S GRILL

Photo non contractuelle / Strictly non binding

Borrow a book from an extensive library and snuggle up by the fireplace with a glass of vintage wine. Or sink into a wicker armchair with a tall refreshing cocktail and some tempting snacks in the garden as the sun fades into the misty horizon.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 120 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more
Sofitel Luang Prabang Meeting Room

Our guest reviews for
Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

802 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

794 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Perfect Stat

Customer review rating 4.7/5

Jm Couples - 14/04/2019 AccorHotels certified review

Everything was perfect. The property is amazing but what really made it perfect was the sincere hospitality we've received from the staff team. You guys have made it an unforgettable stay and I can't wait to be back. Keep up the good work!!

Dear Ms. Joanne, We very much appreciate that you found us amazing and we're glad that we made your stay unforgettable. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as motivation for us to keep doing our best. We look forward in your next stay Ms. Joanne. Sincerely, Jed & Team

Beautiful hotel

Customer review rating 4.7/5

M Families - 13/04/2019 AccorHotels certified review

Beautiful colonial hotel. The staff were very accommodating of our two children and the facilities were excellent

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We look forward for your next visit with your children and hoping for much longer stay. Wish you all the best and see you soon! Sincerely, Jed & Team

nice hotel, with some clumsy service

Customer review rating 4.7/5

Jason A. Couples - 12/04/2019 AccorHotels certified review

Good first: -The hotel compound was very nice -Room decor was good Not so Good -breakfast not great, bad news when a french hotel chain doesn't have fresh bread -Evening drinks, sparkling wine measures were very small and 2nd glass served warm -Villa doors to outside space couldn't be shut properly so easy for insects to get in. i would have been conceded about security in other places. -Transfers. Booked transfers with the hotel in advance both ways, providing flight details. The evening before our departure we had a casual conversation with the front staff about the check out time and transfer to airport. i misstated the time of the flight. The front desk manager said he would arrange the car for 2hrs before. We subsequently missed our flight, and had to pay for new flights that ruined our relaxing break. So i fully accept that it is my responsibility to know the correct flight time, however i can't help but feel disappointed at Sofitel. I booked the hotel transfers so i did not have to worry about it. I have been to many 5 star hotels where the staff are savvy enough to know the limited number of flights bringing their clients to far flung places, and they have double checked the transfers. When we said to the staff, we are on the scoot flight to Singapore, which accounts for MANY of their clients, i would have expected the mistake to be picked up. I've waited few days before writing this review to let my anger subside and see if i feel my criticism is unjustified, but i can't shake the feeling that it wouldn't have happened at other places we stay.

Very enjoyable and relaxing

Customer review rating 4.7/5

Kenneth K. Families - 09/04/2019 AccorHotels certified review

Very friendly and good service from all staff.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're glad that you found our staff very friendly and has good service. I will share your comments with our team and well noted on areas for improvement. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team

Great location and a fabulous staff.

Customer review rating 4.7/5

Carol O. Couples - 07/04/2019 AccorHotels certified review

Warm greetings awaited us on arrival and continued for the duration of our stay. The grounds and rooms were wonderful. Dining experiences at both the Sofitel and 3 Nagas restaurants were lovely with an emphasis on Laos food (fantastic) and western food for those not so adventurous. Overall a wonderful break in a delightful country.

Dear Mr. Colin, We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. We're glad that you enjoyed your dining experience at Sofitel and 3 Nagas. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jed & Team

Exceeding my expectations.

Customer review rating 4.7/5

Peter Friends - 05/04/2019 AccorHotels certified review

Wonderful property, very very kind and helpful staff. The Governor's Grill for cocktails was amazing, the rooms spacious and attractive.

Dear Mr. Peter, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. And we're glad that you enjoyed especially Governor's Grill cocktails. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jed & Team

Wonderful stay at Sofitel Luang Prabang

Customer review rating 4.7/5

Lynette C. Friends - 05/04/2019 AccorHotels certified review

We stayed a week and the resort was outstanding, in terms of both service and the accommodation (pool villa). The staff were not only friendly, but also very attentive. For example we sat on the sunbeds under the coconut trees near the pool and the pool boy was quick to provide glasses of ice cold water. We also had a couple of minor issues with the villa (leak from AC in bathroom & door separating shower chamber and pool couldn't close/lock up) but these were quickly attended to while we were out on tours of the city. Special mention to Vard (front desk) who was exceptional in helping us with pre-trip arrangements, recommendations (for tours and dinner), and special requests (standing fan for the pool in the villa as the weather was very warm). We also had great spa sessions with Ms Aom and Ms Da. As regular travellers to luxury resorts like Six Senses and Banyan, we were very impressed with the Sofitel LP and would highly recommend it to our friends or anyone planning a trip there. The resort is located a little out of town but that means quiet restful surroundings. Going to town or the night/morning markets are easy with a quick tuk tuk ride or a slightly longer leisurely walk through the local shops and businesses. Amazing place, amazing resort and amazing people ❤️

Dear Ms. C., We highly appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. And we're extremely happy that you enjoyed your stay and the spa treatments. Will be sharing your comments to Mr. Vard, Ms. Aom, Ms. Da and to all the departments as we strive for improvement in our services and products. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Love to see you back in Luang Prabang and in Sofitel! Sincerely, Jed & Team

Great​ place @luangprobang

Customer review rating 4.7/5

Aey​kanjanawan. Couples - 03/04/2019 AccorHotels certified review

Best​ service​ esp miss Narin and​ all​ staff Love​ peace. Like​ culture Look​ ​beautiful​ Hotel​ and.very.​ unique

Dear KANJANAWAN L., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with Nalin and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And a message from Ms. Nalin, she would like to thank you and will always miss you K.Aey and K.Pod***Love you Mark maiy*** Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jed, Nalin and Team

Fantastic stay in luang prabang

Customer review rating 4.7/5

Rach Couples - 23/03/2019 AccorHotels certified review

We stayed 3 nights and am blown away by the service of your staff. Breakfast was always a delight and every working staff went out of their way to make sure we are well taken care of. Special mention to Pookie who is always with a smile and so genuine with her service and attentiveness. Definitely an asset to the sofitel luang prabang team!

Dear Rachel N., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Ms. Pookie and I am sure she will be overjoyed by your comment. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jed & Team

Great stays and helpful staff

Customer review rating 4.7/5

Robin Y. Couples - 20/03/2019 AccorHotels certified review

Seems this is the smallest Sofitel but with great staff! I feel warmly welcomed since the airport pick up! If you plan to visit Luang Prabang, this is the place you must stay

Dear Ding Y., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback and well noted on the areas that needs improvement. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Jed & Team

Colonial Haven Escapade

Customer review rating 4.7/5

H. Couples - 19/03/2019 AccorHotels certified review

Totally in awe to be surrounded by such beautiful colonial landscapes in Luang Prabang. Truly wonderful experience and warmthness by the locals.

Dear Mr. Singh, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang and in Laos. We will be delighted to welcome you back in our hotel and offer more memorable experience in our country. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

Warm and cozy

Customer review rating 4.7/5

L. K. L. Couples - 18/03/2019 AccorHotels certified review

Staffs were welcoming and try their best to connect with guests. Some of them are: Kevin, Kham, the lady chef who taught us the cooking class, to name just a few.

Dear Mr. Khen L. L., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. I will share this to Kevin, Kham, our chefs and other departments. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Guest Experience Team

Mr Peter D.

Customer review rating 4.7/5

Peter D. Couples - 17/03/2019 AccorHotels certified review

My wife and I found the staff to be extremely friendly and accommodating I would specially like to thank them for their service in extending our stay, changing our flights and pick up time We had a wonderful time

Dear Mr. PETER D., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team and we are more than willing to help our guests as much as we could. Thank you again for sharing your experience, and we will be excited to welcome back the lovely couple in our property soon. Sincerely, Guest Experience Team
Customer review rating 4.7/5

Anonymous Couples - 17/03/2019 AccorHotels certified review

We have stayed there 4 times and it gets better each time, lovely staff, it's always a pleasant experience to return.

Dear Mr. Mark B., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous ones. We will be excited to welcome you back for the 5th time. Sincerely, Guest Experience Team

Tranquility

Customer review rating 4.7/5

J M. Solo - 13/03/2019 AccorHotels certified review

This Sofitel is an amazing peaceful place outside the busy city but close enough to bike with a beautiful pool and gracious people

Dear Jeanette M., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

Friendly and nice

Customer review rating 4.7/5

Rita Z. Families - 13/03/2019 AccorHotels certified review

It is beautiful and quite, very friendly and nice service. Kid loved the rabit!! Thanks and will come back.

Dear Yanjie C., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mano and Mino (the rabbits) will surely be excited to welcome you back. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team

Not as good as the expectation

Customer review rating 4.7/5

Julie Couples - 11/03/2019 AccorHotels certified review

Your everyday staff here are amazing, so friendly, helpful and happy. I would not classify this hotel as 5 star. The rooms are lovely, but nothing extraordinary. The setting is gorgeous, but could be enhanced further with some planned garden planting. The breakfast here is VERY average. There has been an attempt to keep the hot food hot, but this is not effective, so it is generally cold. Not a great way to start the day. Not a lot of thought has been put in to the breakfast set up, so cereal jars are difficult to access as is the fruit. There is no where to put your plate down whilst trying to serve food singlehanded, and trying to remove covers and lids from the food !! Pastries here are incredibly average, when the potential in this town is to obtain some amazing breads and pastries. The resort itself is a lovely oasis in this city, but has so much potential to be so much more to its guests.

Dear Julie W., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback and things to improve. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Guest Experience Team

Beautiful landscaped gardens, great service

Customer review rating 4.7/5

Jacky Couples - 11/03/2019 AccorHotels certified review

Surrounded by a beautifully landscaped gardens and very clean surrounding and the attention of great service staff made our stay in Luang Prabang a fantastic holiday! Good location and easy access to facilities were also contributing factors. Overall a thoroughly enjoyable experience

Dear Jacqueline H., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

A wonderful stay

Customer review rating 4.7/5

Victor A. Solo - 08/03/2019 AccorHotels certified review

Staff was accommodating. Food at breakfast was exceptional. Shuttle into town was well done. Atmosphere at Hotel was such I would consider it a vacation just to stay there and not sightsee but of course sightseeing in Luang Prabang is a must.

Dear VICTOR A., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

We had a very enjoyable relaxing stay

Customer review rating 4.7/5

Rita H. Couples - 06/03/2019 AccorHotels certified review

We loved everything about our stay. The accommodation was excellent, the meals were tasty and well presented. The possible exception was the ‘afternoon tea’, whist the fruit balls, mini chocolate brownie and chocolate shoe were lovely in themselves, it was not what could be called ‘afternoon tea’, (my expectation would be for something savoury, like a small selection of sandwiches or other savoury bites and something sweet like small cakes or scones with jam and cream). This said, every other thing about the resort was wonderful! Especially the beautiful staff.

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