Hotel - Sofitel Luang Prabang
Sofitel Hotel Sofitel Hotel

Sofitel Luang Prabang Hotel

4.5/5 775 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
  • Tennis  (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Athletics stadium
    • Boules/petanque
    • Bowling
    • Darts
    • Football
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

  • 25 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 744 reviews

Our guest reviews for Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 775 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Richard T. Couples - 17/02/2019 AccorHotels certified review
« T. holiday in Luang Prabang »

First class

Stephanie Friends - 14/02/2019 AccorHotels certified review
« Beautiful hotel and perfect staff »

The hotel is magnificent, the room was perfect and the Staff very helpful and kind. A really amazing stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie T., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Savija Couples - 13/02/2019 AccorHotels certified review
« Very nice location, great service and good atmosphere »

It was a perfect stay. So far the best stay in Luang Prabang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Savija P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Anonymous Couples - 12/02/2019 AccorHotels certified review
« A wonderful property »

Very comfortable room. Good breakfast. Did not have dinner there,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jay F., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Charlotte P. Families - 11/02/2019 AccorHotels certified review
« Magical Stay »

Beautiful serene hotel. Warm, friendly staff who provided very attentive service. Beautiful pool and gardens. Delicious food in the restaurant. Excellent tours organised and we did a brilliant cooking course. Rooms were very comfortable but a little dark. Amenities in the room were a bit lacking (no nice bathroom products or stationary - not even a pen!). A lot of mosquitoes in the room gardens.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Holly P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Janet Couples - 11/02/2019 AccorHotels certified review
« Beautiful boutique oasis »

Fabulous stay with excellent service. Hotel a little oasis with gorgeous grounds within walking distance of town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON W., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Ann D. Couples - 09/02/2019 AccorHotels certified review

Excellent guest service. Our stay was very relaxing. Staff were all helpful and very professional. We found the gem in LP!

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULINE N., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Alison W. Friends - 07/02/2019 AccorHotels certified review
« Wonderful location and hotel however service in restaurant needs some training of staff »

Beautiful hotel and surroundings. However the customer service around the pool and in the restaurant really needs some work as it’s not 5*, only 4*. We waited a long tine for drinks to be served around the pool and had to reorder. There were many misunderstandings when we ordered at the restaurant. Our Alms tour which was booked through the hotel also had some misunderstanding. The 3 Nagas were waiting for us but hadn’t told our tour guide so he didn’t take us there. Complete misunderstanding. All of these events are not what you would expect from a 5* resort.

Pawika Couples - 06/02/2019 AccorHotels certified review
« Nice hotel, large room, excellent staff »

Hotel is small but great. Staff are very attentive. However, the location is far from major attractions. They have shuttle starts from 6pm to 3 Naga hotel every hour until 9pm. And back from 3Naga from 6.30pm until 9.30pm. However they could have improved the shuttle service by extended the service hour throughout the day. We had to pay for transportation every day when we left hotel to visit places. If the hotel acknowledges this inconvenience, I will come back to stay again in the future, otherwise, will find some other good hotels around night market instead.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pawika W., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Oliver Couples - 05/02/2019 AccorHotels certified review
« Another unique and special Sofitel experience »

Our stay was perfect. Everything was nicely organized and the staff super friendly. One of the best Sofitel experience we had so far.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oliver B., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Lily Friends - 04/02/2019 AccorHotels certified review

Best personal services I ever received in a hotel . Staff are very friendly and Attentive . Room is spacious and comfortable , food is delicious . Beautiful , relaxing and peaceful place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lily Chin Lee M., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Steve Couples - 02/02/2019 AccorHotels certified review
« Paradise in a perfect location »

This is a superb hotel, just outside of the wonderful peaceful town of Luang Prabang, in its own quiet location, with a lovely pool and restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven W., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Susan Couples - 30/01/2019 AccorHotels certified review
« P. and Bingham Visit Jan 2019 »

It was a great experience in Lang Prabang ...but the whole hotel needs an overhaul! We love the fact you moved us into the Governer suite but it was dark and damp! Not up to the Sofitel I know in London standards! The floor was a disgrace and the whole environment was not 5 star at all! Staff lovely I will say they could not do enough after I got scolded by the shower!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel P., Thank you for taking the time to tell us about your experience at the Sofitel Luang Prabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mooyen & team

Kelvin S. &. P. Couples - 15/01/2019 AccorHotels certified review
« Great facilities! Great view! Best staffs interaction »

We would like to thanks staffs and management in your excellent services at Sofitel Luang Prabang hotel. The hotel staffs create a family bonding to make us feel so much like home. From completely strangers to friends, is something that i will never forget. Thank you for putting in the surprise effort card for us too...we were actually got surprise and felt touched by this effort. Lastly, i sincerly thank you Mr Chin for your excellent management in this hotel, Guest service Manager Pookie, front office Vard, and Chef Chi and Chef Naly for all the humble hospitality. We will be back to visit you all very soon! Best Regards Kelvin Seet and P.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kanokwal P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Kari D. Friends - 11/01/2019 AccorHotels certified review
« Abeautiful hotel with extremely service-minded staff »

It was very good although the weather was not good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Atle D., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

John P. Couples - 04/01/2019 AccorHotels certified review
« Enjoyable visit to Luang Prabang »

The hotel is very nice. The staff tries very had to make you happy. The restaurant is very good. The experiences and guides provided by the hotel were top notch and highly recommended. The Lao dinner on Tuesdays is fantastic. The spa was excellent were a good value. I would return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Dave Families - 02/01/2019 AccorHotels certified review
« Outstanding »

The entire staff was caring and the hotel was beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID H., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Laurentine Couples - 01/01/2019 AccorHotels certified review
« Beautiful historic site »

Liked the hotel for its beautifull historic site and buildings and easy to reach the city center by bicycle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURENTINE O., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Anonymous Families - 31/12/2018 AccorHotels certified review

Clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angelina L., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Christopher A. Families - 30/12/2018 AccorHotels certified review
« An escape to tranquility in Luang Prabang »

We enjoyed our 4 night stay tremendously. The rooms were delightful especially the outdoor patio. The grounds including the gorgeous amethyst swimming pool were meticulously maintained and the in-house bunnies brought much joy to our little one. The spa experience was sublime and the overall sterling service was highly commendable. All this added to a truly relaxing experience in beautiful Luang Prabang - we hope to return one day with more family and friends!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher A., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

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