Hotel - Sofitel Luang Prabang
Sofitel Hotel Sofitel Hotel

Sofitel Luang Prabang Hotel

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4.5/5 671 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public outdoor parking
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Athletics stadium (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Paying, Nearby)
    • Football (Paying, Nearby)
    • Table tennis (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

  • 25 rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 512 reviews

Our guest reviews for Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 671 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Allan H. Families - 19/02/2018
« Excellent »

Staff very attentive and the whole atmosphere was very relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan Robert H., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chin, Mooyen, Ralph, Irfan, Pookie, Chef John, FB, FO & Team

TripAdvisor review
Pierre B Friends getaway - 19/02/2018
« Excellent stay at the Sofitel Luang Prabang »

Excellent property just aside of Luang Prabang city center; service is excellent and the rooms very enjoyable. Thanks for the upgrade. Personal touch from the FOM and resort manager added to the nice stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pierre B, Thank you for taking time reviewing us o the TripAdvisor. We are delighted to hear that you had "excellent stay" with us, and that you enjoyed your room upgraded. Ralph will be delighted to hear that he managed to add a personal touch to your stay. Thank you once again for choosing the Sofitel and we hope to be able to welcome you back again soon. Best, Mooyen & team

AccorHotels certified review
Stelios Couples - 13/02/2018
« A relaxing and complete vacation »

The combination of the Sofitel services and the environment of Luang Prabang gave us five days and nights of relaxation and pleasure. Beautiful garden, colourfull pool, smiling and friendly people, good food and good services. A recomendation for people than want to relax and be pleasantly surprised be everything in Luang Prabang, to go there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STYLIANOS L., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Phillip C. Couples - 11/02/2018
« Great experience, staff was Very helpful, room was excellent, just the right distance from town. »

The room had more than we could use in two nights, great courtyards, outdoor bath, etc. Staff helped with Mekong River cruise and dinner reservations. Very pleased , will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip Stetson C., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
G. A. Families - 10/02/2018
« Not as good as expected »

We booked a suite as we were 3 adults, but our 'Heritage Suite' turned out to be a large room with a glorified bathroom. Room design makes it very dark during the day. Restaurant menu is too limited, breakfast spread is disappointing both in quantity of items and quality of them (from the French luxury hospitality brand, one would have expected tasty pastries and 'viennoiseries', which was not the case...)

Our hotel has responded to the review
Our hotel has responded to the review

Dear G., Thank you for taking the time to share your feedback. I am sorry to hear that you did not enjoy the room layout and the overall room design, normally we score very high on this category. However, I am please to hear that you found our bathroom to be a glorified bathroom. Regarding the food and beverage we are currently updating our lunch menu and breakfast setup in order to keep improving our service. Thank you once again for the feedback and we hope to welcome you back to our hotel very soon! Sincerely, Mooyen & team

AccorHotels certified review
Denis Solo - 05/02/2018
« Great hotel, staff even better. »

Like I said, great hotel and staff. At the high end of price in Luang Prabang and my budget but worth it for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENIS M., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Anonymous Couples - 03/02/2018

We were moved from the 3 Nagas Hotel, allegedly due to construction. Our SOFITEL pool room was very nice, but had a major mosquito problem every day, along with a few honey bees. One day the hot water was broken. Breakfast staff were friendly and great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel SIELER, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. We are please that you happy with your pool suite. Again we do apology for the broken hot water. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Richardl Families - 22/01/2018
« Lovely staff, especially Moo-Yen & Khun Chin »

The staff and management were great! Khun Chin and Khun Moo-yen were extremely helpful and informative. They went out of their way to help, inform and assist us. Will definitely recommend staying there to friends!

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD L., Sawadee krub We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. However, in regard to your breakfast comment, if you could let us know which area of the breakfast we could have improve on? I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
James Couples - 20/01/2018
« Fantastic Service = Great Stay »

Service is the real heart of a good hotel. During our five night stay, the staff were uniformly welcoming and helpful. Rooms were spotlessly cleaned. Wait staff at the Governor's Grill demonstrated a good deal of personal attention towards us - taking special orders, offering refills on juices -- be sure and try the health juices-- and tea. Great service. What took it to fantastic? Mr. Kao. After a long day trekking we returned tired and muddy. After greeting us with a cheery hello, he noticed our shoes. He said not to worry. "Just put them outside your door and I'll send over staff to clean them." Clean them indeed! Our shoes looked brand new. On another occasion he helped us secure a table in the library when it was cold outside. This is a boutique hotel with 26 spacious single level rooms around a nicely landscaped central courtyard/swimming pool. Next time we're in Luang Prabang we'll be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alberta We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team especially to Kao, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Miranda L. Couples - 16/01/2018
« Beautiful gardens and excellent service from staff »

On the whole excellent. However, on our first day we did experience 4 mini power cuts and two longer ones. Might the hotel not consider investing in a generator?! It’s not much fun being stranded in the shower in total darkness!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miranda L., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your understand regards to power cut off and again we apology for any inconveniences this'd caused you. We have a genernator on site which is being under maintenance during your stay as we did not expect the government to undergo power upgrade without any official notification to the hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Guy B. Couples - 08/01/2018
« Lovely hotel, but cost cutting takes the edge off a 5-star experience »

Staff were friendly, the setting is very beautiful and the rooms comfortable. The quality of products used in the bathrooms, such as toilet paper and bodywash are low quality. The food in the restaurant is ok, but not as good as that found in other similarly priced hotels in Luang Prabang. It appears that the owner or management is taking cost cutting too far, The new years eve event started wonderfully with a traditional local basi ceremony. The food was not so great, particularly the confit de canard, and it was somewhat disappointing that the staff cleared everything away (including seat cushions at the fire place) by 11pm. A promised midnight countdown never happened, nor the sparkling wine that supposed to have been offered. We went to central Luang Prebang with some other guests to find a midnight countdown of our own.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guy BROOKER, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive your feedback. I will share your comments with our team. Regarding to the mid night countdown as communicate to all our guests is that we will not be doing any formal countdown in the hotel due to town area restriction but our restaurant staff has been clearly instruct to offer a glass of sparkling to all guests who come out to celebrate the count down at the restaurant. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Luck Couples - 06/01/2018
« Wonderful »

We love the historic building and the excellent service provided. Thanks Mr. Chin and his team. We had a wonderful time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thongsri T., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chin & team

AccorHotels certified review
Suchera T. Business - 06/01/2018

Relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suchera T., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Olivia F. Families - 05/01/2018
« Great stay! »

We loved our stay at Sofitel Luang Prabang. Rooms are very nicely decorated and staff is very professional and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arthur F., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Francois Families - 03/01/2018
« A beautiful and peaceful hotel »

We had a great time at the Sofitel in Luang Prabang. Everyone was very attentive and helpful. My wife wanted to have an heritage tour of the city and it was organised for us with a very nice and knowledgeable guide. My 8 years old son enjoyed the presence of the rabbits on the hotel grounds and the cooking class for my wife was great. Thank you for everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCOIS B., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Anonymous Solo - 29/12/2017
« Good Experience »

Everything was great. Staff is excellent! Restaurant choices could be improved to include more Laos dishes. Only 3 choices from Laos the rest Western food. Breakfast the food should be covered because there are bugs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIAN KUHN R., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive your feedback. We are glad that you managed to enjoy your overall experience with us. However, we noticed that our Food & Beverage products did not met with your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Jaafar Families - 27/12/2017

The staff is really kind and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Layla J., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sorry to hear that our breakfast and beverage service did not fully satisfy you. If you could provide me with more details so I can share with the team and this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Josh Couples - 26/12/2017

We had a great time at your hotel, it is a very lovely place and all staff are very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSHUA G., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Anonymous Couples - 25/12/2017
« A beautiful hotel with excellent service »

We loved our suite, the restaurant was excellent both for breakfast and dinner, the pool was lovely, the spa a real treat. We appreciated the historical significance of the hotel and all the staff went out of their way to make our stay comfortable and enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thea E., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

TripAdvisor review
Couples - 22/12/2017
« Luang Prabang »

A great location just outside the historical zone. There's a hotel shuttle service to downtown area. Within the hotel compound is tranquil and relaxing with lots of greenery. The staff is extremely helpful and friendly. My grouse is with the shower. The water pressure is too low to allow for a good shower at the end of the day:(

Our hotel has responded to the review
Our hotel has responded to the review

Dear bochap74, Bonjour Sabaidee! Thank you for taking time to review us on the TripAdvisor. I am delighted to hear that you enjoyed our shuttle service to town and that our staff is extremely helpful and friendly. Note on the shower and we are currently fixing the water pressure in order to make sure that the level is adequate. Thank you again for your the time. Best Mooyen & team

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