Wonderful property, very very kind and helpful staff. The Governor's Grill for cocktails was amazing, the rooms spacious and attractive.

We stayed a week and the resort was outstanding, in terms of both service and the accommodation (pool villa). The staff were not only friendly, but also very attentive. For example we sat on the sunbeds under the coconut trees near the pool and the pool boy was quick to provide glasses of ice cold water. We also had a couple of minor issues with the villa (leak from AC in bathroom & door separating shower chamber and pool couldn't close/lock up) but these were quickly attended to while we were out on tours of the city. Special mention to Vard (front desk) who was exceptional in helping us with pre-trip arrangements, recommendations (for tours and dinner), and special requests (standing fan for the pool in the villa as the weather was very warm). We also had great spa sessions with Ms Aom and Ms Da. As regular travellers to luxury resorts like Six Senses and Banyan, we were very impressed with the Sofitel LP and would highly recommend it to our friends or anyone planning a trip there. The resort is located a little out of town but that means quiet restful surroundings. Going to town or the night/morning markets are easy with a quick tuk tuk ride or a slightly longer leisurely walk through the local shops and businesses. Amazing place, amazing resort and amazing people ❤️

Best​ service​ esp miss Narin and​ all​ staff Love​ peace. Like​ culture Look​ ​beautiful​ Hotel​ and.very.​ unique

We stayed 3 nights and am blown away by the service of your staff. Breakfast was always a delight and every working staff went out of their way to make sure we are well taken care of. Special mention to Pookie who is always with a smile and so genuine with her service and attentiveness. Definitely an asset to the sofitel luang prabang team!

Seems this is the smallest Sofitel but with great staff! I feel warmly welcomed since the airport pick up! If you plan to visit Luang Prabang, this is the place you must stay

Totally in awe to be surrounded by such beautiful colonial landscapes in Luang Prabang. Truly wonderful experience and warmthness by the locals.

Staffs were welcoming and try their best to connect with guests. Some of them are: Kevin, Kham, the lady chef who taught us the cooking class, to name just a few.

My wife and I found the staff to be extremely friendly and accommodating I would specially like to thank them for their service in extending our stay, changing our flights and pick up time We had a wonderful time

We have stayed there 4 times and it gets better each time, lovely staff, it's always a pleasant experience to return.

This Sofitel is an amazing peaceful place outside the busy city but close enough to bike with a beautiful pool and gracious people

It is beautiful and quite, very friendly and nice service. Kid loved the rabit!! Thanks and will come back.

Your everyday staff here are amazing, so friendly, helpful and happy. I would not classify this hotel as 5 star. The rooms are lovely, but nothing extraordinary. The setting is gorgeous, but could be enhanced further with some planned garden planting. The breakfast here is VERY average. There has been an attempt to keep the hot food hot, but this is not effective, so it is generally cold. Not a great way to start the day. Not a lot of thought has been put in to the breakfast set up, so cereal jars are difficult to access as is the fruit. There is no where to put your plate down whilst trying to serve food singlehanded, and trying to remove covers and lids from the food !! Pastries here are incredibly average, when the potential in this town is to obtain some amazing breads and pastries. The resort itself is a lovely oasis in this city, but has so much potential to be so much more to its guests.

Surrounded by a beautifully landscaped gardens and very clean surrounding and the attention of great service staff made our stay in Luang Prabang a fantastic holiday! Good location and easy access to facilities were also contributing factors. Overall a thoroughly enjoyable experience

Staff was accommodating. Food at breakfast was exceptional. Shuttle into town was well done. Atmosphere at Hotel was such I would consider it a vacation just to stay there and not sightsee but of course sightseeing in Luang Prabang is a must.

We loved everything about our stay. The accommodation was excellent, the meals were tasty and well presented. The possible exception was the ‘afternoon tea’, whist the fruit balls, mini chocolate brownie and chocolate shoe were lovely in themselves, it was not what could be called ‘afternoon tea’, (my expectation would be for something savoury, like a small selection of sandwiches or other savoury bites and something sweet like small cakes or scones with jam and cream). This said, every other thing about the resort was wonderful! Especially the beautiful staff.