Sofitel Luang Prabang Hotel 5 stars

TripAdvisor rating 4.5/5 832 reviews
Sofitel Luang Prabang
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Hotel extras

  • Lao cooking classes. Prepare a 4-course meal with our talented chef.

  • Private garden in all suites with outdoor bathtub or pool.

  • Heightened relaxation. Revive 5 senses with invigorating blind massage

  • Enjoy all day drinks and evening free flow with MyResorts program.

  • Discover all day benefits for children with MyKids program

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Sofitel Luang Prabang

Ban Mano
0600
luang prabang
democratic republic lao

Tel: +85671260777

Fax: (+856)71/260776

Contact email

Check-in from 14h00

Check out up to 12h00

  • SOFITEL LUANG PRABANG :  

  • By plane

    LUANG PRABANG INTL At 5km / 3.11 miles

GPS :19.881499, 102.135347

Our accommodations

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

Garden Suite, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 56
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Garden Suite, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 46
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Heritage Suite, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 70
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Signature Governor's Residence, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 120
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Pool Villa, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 55
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

GOVERNOR'S GRILL

Type of cuisine: International

Gourmet cuisine reaches new heights in the skillful hands of our world-class chefs who prepare sensational dishes worthy of this superb verdant setting. Enjoy local buffalo meat specialties, cooked to perfection on the grill, and decadent patisseries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOVERNOR'S GRILL

Photo non contractuelle / Strictly non binding

Borrow a book from an extensive library and snuggle up by the fireplace with a glass of vintage wine. Or sink into a wicker armchair with a tall refreshing cocktail and some tempting snacks in the garden as the sun fades into the misty horizon.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 120

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

883 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

832 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Relaxing and comfortable experience

Customer review rating 4.7/5

Gary C. Couples - 16/08/2019 AccorHotels review

The hotel grounds are great and quiet giving a relaxing feel to it ; the rooms are comfortable and we were lucky to get room 25 with 2 windows at the front but I noticed it’s not the same for the others. The staff at the restaurant seemed eager to serve but we did not like how the fruit cereal and yoghurt were kept away from guests only to be made available at request, since the staff was always moving around.

Dear Mr. Gary, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We are glad that you had a relaxing and comfortable experience with us and your comments regarding the service in breakfast and set up will be taken seriously. I already shared your feedback to the management after we spoke one afternoon. Hoping you give us another chance to make up the missing experience when you return to Luang Prabang. If you have further suggestions or inquiry on your next visit, don't hesitate to contact me and my team. Email: h9… Thank you again for sharing your experience, and we are looking forward to welcoming you back in Luang Prabang. Sincerely, Jed & Team

Beautiful architecture but many room improvements needed

Customer review rating 4.7/5

Nathalie Couples - 16/08/2019 AccorHotels review

Beautiful hotel, very nice and friendly staff. However experienced leakage from the roof and AC of our room. Liquid dripping was brownish. Had to pack belongings to avoid spoilage. In addition tour booked with the hotel on colonial architecture was a real joke. The guide didn’t know anything about the colonial architecture. Examples of comments were ‘this is a house where rich Laotian lived’ ‘this used to be a house now it is a guesthouse’ ‘ this is the only place you can get ice cream’ etc we had to shorten the tour None of the issues mentioned above were addressed by the GM of the hotel.

Great stay, beautiful property, wonderful place

Customer review rating 4.7/5

Robert W. Families - 14/08/2019 AccorHotels review

My family and I (wife and three young-ish kids) had the pleasure of staying at the Sofitel Luang Prabang for four nights in August 2019. It was a long holiday weekend in Singapore and, though low-season, the hotel was full of guests from Singapore. The great staff and beautiful settings of this small Sofitel property made our stay in Luang Prabang very special. And though the hotel was at capacity (all 26 rooms booked), this did not compromise that special experience one is accustomed to receiving at Sofitels around the world.

Dear Mr. Robert and Family, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We are so happy that you had a great stay with us and for choosing to stay with us during your long holiday weekend. Thank you again for sharing your experience, and you and your family are most welcome to come back to our hotel. Love to see you again! Sincerely, Jed & Team

enjoyable

Customer review rating 4.7/5

Susan Families - 14/08/2019 AccorHotels review

Place is very nice, rooms comfortable. Very helpful staff. Checkout was a bit of a mess, though; billing was wrong...took them a while to sort out.

Dear Ms. Susan, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We do apologize for the inconvenience during check-out however we are so happy that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope to welcome you back during your next trip to Luang Prabang. Sincerely, Jed & Team

Great place

Customer review rating 4.7/5

Ilja Families - 13/08/2019 AccorHotels review

Good service, amazing hotel, very friendly staff

Dear Mr. Ilja, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback and well noted on areas for improvement. Thank you again for sharing your experience, and we hope to see you again in your next visit to Luang Prabang.. Sincerely, Jed & Team

Mr

Customer review rating 4.7/5

Giorgio S. Families - 13/08/2019 AccorHotels review

We spent three nights as a family (parents and three children) in two rooms. The amenities were great (gym, spa, pool) the food excellent, the staff attentive and efficient, and the location made it a perfect spring board to explore Luang Prabang and come back to- especially with the bicycles on offer. We were always happy to see the elephant announcing our arrival back at the hotel, which really became our home

Dear Mr. Giorgio, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope to see you again in Luang Prabang and in our hotel. Sincerely, Jed & Team

Could hv been better

Customer review rating 4.7/5

Alison Friends - 13/08/2019 AccorHotels review

Service was excellent. Hotel is beautiful. But rooms need 2 b upgraded. Aircon vent was leaking so there was water on the floor, the hot n cold taps in the shower were both 4 hot water n the water was not hot enough, at times going cold even when it was at maximum. Spa was amazing.

Dear Ms. Alison, Thank you for taking the time to tell us about your experience at the Sofitel Luang Prabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We took seriously all the feedback from our guests especially on areas for improvement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jed & Team

WONDERFUL EXPERIENCE

Customer review rating 4.7/5

Robert Friends - 12/08/2019 AccorHotels review

My friends and I stayed for one night at this 5 star hotel in Luang Prabang. It was a wonderful experience. First Class service from the beginning to the end. The hotel is designated a UNESCO heritage site. Very well situated with restaurants and tourist attractions nearby. We had very good room upgrade. Rooms were very spacious. I would like to thank Kao, Director of Rooms, for sorting out some minor administrative issues. I would also like to thank Vard, Assistant Front Office Manager for offering some wonderful tips re places of interest. Lastly, I would especially like to thank Vuth and team from the Governor's Grill for the wonderful service given to my friends and I during afternoon tea, evening cocktail and dinner. They were very attentive to our needs and made much effort to interact with the guests. Dear staff of Sofitel Luang Prabang, you were all GREAT. Hope to be back.

Dear Mr. Robert, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback and to welcome VIP guests. I shared your feedback to Mr. Kao, Vard, Vuth, and his team and they are so happy with your comments. Thank you again for sharing your experience, and we definitely welcome you back soon in our hotel. Sincerely, Jed & team

Absolutely perfect

Customer review rating 4.7/5

Joe L. Families - 05/08/2019 AccorHotels review

Everything was perfect. The staff was so kind and helpful. One of the best trips we have ever taken. I’d give the staff an 11/10 if possible!

Dear Mr. Joseph, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team and we're glad that you had the best trip in Luang Prabang. Thank you again for sharing your experience, and we hope to welcome you back at Sofitel. Sincerely, Jed & Team

Great experience warm hospitality

Customer review rating 4.7/5

Alicia Couples - 04/08/2019 AccorHotels review

Your F&B staff made me feel special - they surprised me with their yummy banana cake that I really enjoyed. That morning it ran out and they specially made a batch (in the shape of a bear) and left by my bedside. I’m touched! They also helped me with a surprise bday cake for my husband’s 40th. Made our trip unforgettable!

Dear Ms. Alicia, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We are so delighted that you enjoyed your banana cake and that we made your trip unforgettable. And we took note on areas for improvement, thank you for letting us know as we strive to continually improve our products and services in the hotel. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Jed & Tean
Customer review rating 4.7/5

Dash Friends - 26/07/2019 AccorHotels review

Very enjoyable and relaxing

Dear Ms. Dash, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and looking forward to welcoming you back soon! Sincerely, Jed & Team

Excellent stay - wonderful staff

Customer review rating 4.7/5

Neill T. Couples - 22/07/2019 AccorHotels review

We had an excellent stay - and in fact I’ve written a Trip Advisor review already about what a great experience we had. We’d like to say thank you to your staff for making our stay so enjoyable. We really appreciated their care, attention and superb levels of friendly service. It was lovely meeting everyone!

Dear Mr. Neill, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. Thank you very much for sharing your experience on TripAdvisor and we are extremely happy that you had an excellent stay with us! We hope to welcome you back soon! Sincerely, Jed & Team

Excellent hospitality!

Customer review rating 4.7/5

Keiko S. Friends - 22/07/2019 AccorHotels review

Always cared by hotel staffs and flexibility was great part as well.

Dear Ms. Keiko, Thank you for the great review of our hotel! We are glad that you found us with excellent hospitality. We love to have you back soon! Thank you for sharing your experience. Sincerely, Jed & Team

Boonsak

TripAdvisor rating 4.5/5

mykkybkk9 Couples - 21/07/2019 TripAdvisor review

A serene location steeped with history and luxury. The gardens, pool and rooms are of very high quality. The front desk and guest experience staff are especially superior. Although the food experience was adequate, this is one area where improvement may be made.

Dear mykkybkk9, We are thankful for the positive words and for sharing it on TripAdvsior. Thank you also that you mentioned our front desk and guest experience team and we took note of your review regarding your food experience as we continuously improve our products and services. Looking forward to having you back real soon and explore more of Luang Prabang. Thank you very much! Merci Beaucoup! Best regards, Jed & Team

Magnificent And Peaceful Hotel

Customer review rating 4.7/5

Markku V. Couples - 18/07/2019 AccorHotels review

They gave us Pool Villa which was outstanding with our own private garden and a lovely pool. So thank You so much for that. Location is a bit far from the town but they have free bicycles to use. However, they were a bit broken. But everything else was just perfect. We really enjoyed it. Staff was excellent and very friendly and helpful. Our special extra thanks goes to Miss Oil, Mr Vuth and Mr Jed. You guys really rock.

Dear Mr. Markku, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang and we took note on areas for improvement. We are glad that you liked our pool villa and that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope to see you again in your next visit to Luang Prabang! Sincerely, Jed & Team

Friendly helpful staff, peaceful ,beautiful accomodation

Customer review rating 4.7/5

Cas Families - 18/07/2019 AccorHotels review

All the staff went out of their way to be helpful and friendly Very relaxing holiday

Dear Ms. Cas, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. We are delighted that you found our staff friendly and helpful and that you had a relaxing holiday with us. Thank you again for sharing your experience, and we hope to see you again on your next holiday! Sincerely, Jed & Team

Very comfortable bed however did not enjoy our restaurant dinner and ate st Sofitel in toen

Customer review rating 4.7/5

Maree Couples - 18/07/2019 AccorHotels review

Bed great , nice pool however could improve service to Sofitel metropole standard. Lovely gardens, staff helpful,

Dear Ms. Maree, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. We will surely take note of your comments regarding areas for improvement. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team

Beautiful hotel and staff are very kind

Customer review rating 4.7/5

Annette F. Families - 16/07/2019 AccorHotels review

We enjoyed the hospitality and colonial era architecture at the Sofitel very much. The omlet at breakfast was the best! and the staff could not do enough to make sure we had everything we needed. We also did the cooking class with Chef John and he taught us a lot about local foods and the kids enjoyed seeing the butterfly cocoons during the market trip. The meal we cooked was scrumptious and served beautifully for lunch. Our room was spacious and we liked how the bathroom was seperate to the bedroom. The lush green private courtyard with outdoor bath was a big plus especially travelling with 2 children. Our younger son loved feeding the 2 friendly rabbits in the garden. We would definitely recommend this hotel. The pool is big and relaxing. Some staff struggled with English but this really only added to the charm of being somewhere far from home.

Dear Ms. Annette, We very much appreciate your positive comments regarding your stay at the Sofitel Luang Prabang. We are so delighted that you enjoyed the hospitality, the food, service, and our amenities. Every word means a lot to us. Thank you again for sharing your experience, and we are looking forward to welcoming you back soon. Sincerely, Jed & Team

The most amazing hotel experience

Customer review rating 4.7/5

Deanne S. Couples - 15/07/2019 AccorHotels review

Our stay was outstanding from start to end. The staff could not do enough for us. They are wonderful people. The upgrade we received was beyond our expectations & our late checkout was so appreciated.

Dear Ms. Deanne, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. We are so glad that you had the most amazing hotel experience with us. Making our guests happy and satisfied is priceless for each staff. Thank you for the positive words. It means a lot to us. Thank you again for sharing your experience, and we are looking forward to welcoming you back soon! Sincerely, Jed & Team

Relaxing and delightful

Customer review rating 4.7/5

Harriet W. Families - 10/07/2019 AccorHotels review

We had a wonderful time - the staff were helpful, the food was great and the setting was beautful

Dear Ms. W., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share this and take note on areas for improvement. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Jed & Team
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