Hotel - Sofitel Luang Prabang
Sofitel Hotel Sofitel Hotel

Sofitel Luang Prabang Hotel

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4.5/5 698 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public outdoor parking
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Athletics stadium (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Paying, Nearby)
    • Football (Paying, Nearby)
    • Table tennis (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

  • 25 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 569 reviews

Our guest reviews for Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 698 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Jason Families - 15/05/2018
« Our experience was exceptional: warm, friendly, relaxing with delightful service. »

The Sofitel Luang Prabang is likely the most beautiful hotel we have ever stayed at. It is small, personable and tranquil, but it has all of the services and resources that we needed on a family vacation (far from our home). The staff was extremely helpful with our requests, provided useful insights for our travels and excellent recommendations, but also gave us (and our children) space and independence to enjoy ourselves.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason F., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Mary A. B. Couples - 15/05/2018
« beautiful hotel; warm, efficient, and friendly service »

The grounds and pool are lovely, the rooms spacious and very well appointed. A can of insect spray in each room would be welcome as mosquitoes will inevitably stray inside when you open doors to use the personal garden area. Cooking class was the most useful and thorough of several we took on this month long trip through Indochina (thank you, John) Dining/breakfast was pleasant. However, staff should make customers aware of the fact if they have chosen something that will take more than 10 minutes to prepare. Guest may have a tour or other appointment to keep. Spa was excellent. All services very good and professional through all levels. Bag laundry for 18USD was good value. Should be introduced in all Accor Hotels. Hotel ambiance very much in keeping with the general calm and serenity of Luang Prabang. thank you for a very pleasant stay. Next time we'll stay longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARY ANNE b., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. Well note on the F&B service and the timing on food preparation. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Guillaume A. Solo - 11/05/2018
« Great stay »

Great hotel in a peaceful location Very personalised and attentive service

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUILLAUME A., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. Well noted on your breakfast experience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Sasithorn Families - 11/05/2018
« We will going back :) »

Nice hotels, all staff very good & helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SASITHORN S., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Inya K. Families - 11/05/2018
« Sofitel made our family trip amazing! »

The resort setting was beautiful. Staff, specially the manager, Raphael made our family holiday amazing. he helped to arrange 3 days tour and gave us the guide to the city and restaurants. Thank you so much! We will come back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Violette Bora P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. Well noted on the F&B experience, we are in the process of setting new menus. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Anonymous Families - 09/05/2018

Loved the hotel and the room-

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joshuas M., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Paul J. Couples - 18/04/2018
« Peaceful elegance »

We absolutely loved our stay, from our warm welcome, to our beautiful and spacious room, to the peaceful serenity of the grounds, pool and grill area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL C J., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & Team

AccorHotels certified review
Steve Couples - 18/04/2018
« A hotel in quiet and peaceful location. »

Very enjoyable and within easy walking distance to town centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN C., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Shari M. Friends - 16/04/2018
« Excellent, superb accommodation and staff »

The hotel is beautiful and form the moment of arrival you are made to feel special. The staff are very welcoming and the surrounds lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHARI M., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Anonymous Couples - 13/04/2018
« Great service and excellent accommodations. »

The suites were excellent and very well maintained. The staff was incredibly courteous. The food at the restaurant was very good but the menu could offer a little bit more choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marshall B., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Anonymous Families - 07/04/2018
« Great in all aspects. »

Everything was great. Well designed rooms, very responsive staff. Only two things I would say are: 1. some new bikes. 2. Better gym equipment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDWARD N., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As for the gym equipment, would you be able to share with us the list of additional that you feel might improve your experience? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Anonymous Couples - 07/04/2018
« Superb welcome at elegant hotel »

A beautiful stylish haven with excellent restaurant. Our only slight disappointment was the delay in getting into our room - although we now appreciate normal check in would be around 2pm - we were not given this information accurately at the time It was a very hot day and we wished to change and refresh after travelling

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACQUI LAVIS, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. Noted on the miscommunication regarding your arrival experience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Michael J. Couples - 05/04/2018
« Inviting and comforting »

It was fantastic—the grounds are beautiful and the staff was so inviting and attentive. Will definitely be coming back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL J., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & Team

AccorHotels certified review
Camilla G. Families - 04/04/2018

Stunning resort with amazing staff ina fascinating location

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAMILLA g., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best MY

AccorHotels certified review
Alisa S. Friends - 31/03/2018
« Beyond expectation with treating me so well and service »

I really enjoyed the time when I was staying there. The staff start from the head ; ( manager )Khun Mooyen , Khun pookie , front staff even from 3 Nagas , and drivers. They are the best with kindness and friendliness. The room is very spacias and cleanliness. I've got a fantastic time and great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alisa S., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & Pookie and Team

AccorHotels certified review
Brian C. Couples - 29/03/2018
« an oasis of peace »

A delightful rest from the noise and crowds of the rest of Asia

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian C., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Philip T. Couples - 26/03/2018
« Excellent Hotel with a great attitude to continuous improvement. »

Wonderful gardens, pool and restaurant overlooking the whole complex. Excellent staff, albeit with some minor language limitations. Rooms where large and very comfortable. Excellent garden and covered sitting area at the back of each room. More like a suite than a hotel room. Clean and well presented. Few minor points such as lose locks and tight window locks which the management quickly addressed. We greatly enjoyed the massage and the cooking class. Found the hotel managed excursions a bit expensive...there is much better value in town. The located tis a short tut tut ride...or about a 20 minute walk to the main city street. But this did not detract from our experience. A highly recommended hotel which oozes with atmosphere. A definite recommendation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip T., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
Boondharika K. Friends - 26/03/2018
« Above and Beyond Expectations! »

My friend and I bought a 2-night package at the 3 Nagas from the "Thai Tiew Thai" Expo back in 2017. We only expected a nice standard room and at a convenient hotel location that gave us easy access to everything in Luangprabang. Instead, we got an email from the lovely Audrey offering us an upgrade to Sofitel which we accepted for one of the two nights. When we arrived (starving), Audrey didn't just point but walked us to the most cozy delicious Somtum place near the hotel plus a few other places to check out while we are downtown. We were so impressed that she would do that for us. The next day we met Mr. Chin from whom we bought the package in Bangkok. He and his crew made everything so simply and hassel-free for us. By the time we moved to Sofitel, every staff there already knew about us and our plan showing that there was seamless communication between the 3 Nagas and Sofitel teams. We felt so special from the way we were treated during our stay at both hotels. Mr. Chin and his teams deserved big recognition for going the extra mile in treating their guests. This just made our Luangprabang trip much more memorable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Boondharika K., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chin & team

AccorHotels certified review
Keira S. Families - 26/03/2018
« A joyous few days »

Wonderful Hotel, idyllic setting and the best staff who were friendly, helpful and attentive. The only downside was the lack of a functioning medical kit when I had a fall and cut my knee and face (that had more than cotton wool and distilled water.). suggest this is addressed by the group HO by supplying this hotel with one. We will return. This was booked as a Luxury Escapes deal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynette Keira S., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

AccorHotels certified review
J. Couples - 22/03/2018
« lovely sanitary »

A very nice place, big swimming pool with bed loungers. Nice place to relax. rooms very comfortable with nice little garden if you want privacy. Breakfast could be a little better--not the usual Sofitel spread, looked a bit short on supplies if we can at 10am. Very Good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SALIM J., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

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