Hotel - Sofitel Luang Prabang
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Sofitel Hotel

Sofitel Luang Prabang Hotel

Ban Mano 
0600  LUANG PRABANG
DEMOCRATIC REPUBLIC LAO

617 reviews
TripAdvisor Rating Based on 617 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
  • Tennis (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Athletics stadium (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Paying, Nearby)
    • Football (Paying, Nearby)
    • Table tennis (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 25 rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 390 reviews

Our guest reviews for Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 617 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 22/09/2017
« My stay at Sofitel Luang Prabang Hotel »

Even before we arrived I received an email from hotel management asking if I required to be picked up from the airport, which I happily accepted. On arrival until we left we found the level of service extremely high with the staff always friendly and willing to assist in anything we needed. Our room was very comfortable and tastefully furnished with everything we needed for a pleasant and comfortable stay. There were bicycles for our use free of charge and every afternoon there was complimentary afternoon tea for all the guests. We were even invited to a blessing ceremony that my wife and I enjoyed immensely. Food was well prepared, reasonably priced and delicious.

AccorHotels certified review
Virapoj A. Business - 20/09/2017
« satisfaction »

everything is up to my expectation... accommodation, food & beveerage and services.

AccorHotels certified review
Peter A. J. T. Couples - 16/09/2017
« Me & Mrs T. »

The staff, setting, food and cooking class were outstanding. Thank you for making our stay so special.

AccorHotels certified review
Cathy Friends - 11/09/2017
« Felt very welcomed and care for. Service was excellent. »

From arrival till departure the stay was wonderful. The staff were VERY helpful and accommodating to me as a person with mobility issues. I felt like a VIP and did ,y travel companion. The dinner at the 3Nagas was disappointing as it had to be held across the road at the ice cream shop due to rain. Access into the shop was very difficult and amenities not easily accessible. However, ALL meals at the Sofitel Luang Prabang were great. Thank you to all staff for making our staff memorable and I would like to especially thank Souk, as well as Sa, Panya, and Jon the chef.

AccorHotels certified review
Anonymous Families - 11/09/2017

This Hotel needs urgently a form of a Bar. The Governors Grill isn't enough for an relaxing atmosphere. I'm pretty sure with not many resources it is possible to open a Bar right next to the big tent. Whether it's near the pool (which was actually advertised this spot is a Bar at night) or on a different spot in the Hotel!

AccorHotels certified review
Tan K. S. T. Friends - 10/09/2017
« Great stay at Sofitel Luang Prabang »

This was my first trip to Luang Prabang and I am glad I chose to stay at the Sofitel Luang Prabang. The hotel was amazing. With only 25 guest rooms, the stay was a very exclusive one. The hotel even has its own library for guests. In the evenings, hourly free shuttles are available from the hotel to the Old Town area (alight at the 3 Nagas Hotel) starting from 6pm to 9pm. The Old Town is where the famous Luang Prabang night market is located and near to the banks of the Mekong River and Nam Khan River.. A free return shuttle to the Sofitel from the 3 Nagas Hotel in the Old Town area is a also available hourly from 6.30pm to 9.30pm. The Sofitel Luang Prabang is well maintained and the staff are amazing. They are professional, friendly and so very helpful and polite. I will definitely stay at the Sofitel again when I return to visit Luang Prabang. I highly recommend the Sofitel Luang Prabang to all travellers looking for that extra bit of luxury in your trip to Luang Prabang.

AccorHotels certified review
Isaac P. Solo - 10/09/2017
« just lovely »

pleasant, relaxed, good service

AccorHotels certified review
Ann Families - 06/09/2017
« Overall good experience, great service ! Breakfast needs to be updated. »

We had a warm welcome in Sofitel Luang Prabang, checking-in went smoothly anq quickly. Our room (and in fact the whole hotel) is in a quiet environment, so you keep your peace. One thing that surely needs improvement is the breakfast, compared to other hotels it leaves to be desired because there simply isn't enough choice, you can hardly call it a buffet, there are just a few tables and that's it, ... not worth a 5 * hotel.

AccorHotels certified review
Peter G. Couples - 06/09/2017
« delightful boutique property. »

Lovely staff. Colonial architecture. Excellent service and food.

AccorHotels certified review
George B. Couples - 06/09/2017
« Beautiful hotel and location beset with problems »

Beautiful hotel but the following occurred. WIFi failed to work Room air-conditioning sent water falling from the ceiling onto the bed, furniture, our clothes and luggage and ourselves Restaurant booking for special birthday messed up Unable to accept my credit card at checkout, although ACCOR has advised the hotel has already been paid. I needed to use another card creating high transfer costs for me. Cost of tours organised by hotel were pure price gouging

AccorHotels certified review
Rob P. Couples - 30/08/2017
« Wonderful service and excellent location »

From the moment we arrived at the airport to the moment we left, the service was impeccable. The room was pristine, the staff were very helpful and the restaurant served top quality food.

AccorHotels certified review
Tom M. Couples - 30/08/2017
« One of the best hotels we've ever stayed in. »

This property has only 25 suites and is truly beautiful and unique.The staff are all friendly and very attentive. It is located some distance away from the town centre, so it is very quiet and peaceful. Getting into town is no problem given the ready availability of very cheap tuk tuks.

AccorHotels certified review
Len Families - 30/08/2017
« Magnificent and well above expectations »

Everyone single person in this establishment deserves 5 solid stars. Rarely have I experience such sincerity and effort by every member of a team. Keep up the excellent work!

AccorHotels certified review
Sonsong Friends - 30/08/2017
« Lovely hotel with lovely attentive staff in a beautiful location. »

We were warmly welcomed by the staff and this set the tone for the entire stay. Nothing was too much trouble and any requests were actioned immediately. The only thing I would have liked to have was a chocolate or sweet at the turn down rather than the rice treat. Everything else was perfect.

AccorHotels certified review
B S. Friends - 30/08/2017
« Astounding experience ! »

Our needs were met from the moment we arrived . All the staff from front desk to dining room to garden staff were always friendly and accomodating throughout our stay .

AccorHotels certified review
Connie J. Families - 28/08/2017
« Staff are amazing »

Beautiful property but best of all the staff are amazing from GM, front office, duty manager, guest relations to general staff can't be more helpful.

AccorHotels certified review
Ketil O. Families - 25/08/2017

Friendly and helpful staff, good service, nice ambience, good food, nice accomodation. Location not the best but not a problem for us

AccorHotels certified review
Denis B. A. J. M. Couples - 21/08/2017
« We had a fabulous week. »

From the time we were met to the time we departed, the service was amazing. It was a pleasure to stay at Sofitel, Luang Prabang.

AccorHotels certified review
Michael C. Couples - 18/08/2017
« Nice, quiet and relaxing place. »

Very pleasant, no issues at all. Comfortable room, nice food and helpful staff

AccorHotels certified review
Raymond Families - 17/08/2017
« fantastic »

Awesome service. Very nice environment Brilliant staff

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