Hotel - Sofitel Luang Prabang
Sofitel Hotel Sofitel Hotel

Sofitel Luang Prabang Hotel

4.5/5 760 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
  • Tennis  (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Athletics stadium
    • Boules/petanque
    • Bowling
    • Darts
    • Football
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

  • 25 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 708 reviews

Our guest reviews for Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 760 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
S. T. Families - 12/12/2018 AccorHotels certified review
« Awesome »

The best awesome hotel in LuangPhaBang is Sofitel. This is our second time that our family stayed here. You will find a quiet luxury of high-end hotel with impeccable service, amenities and unbelievable views. People in here are so friendly and very helpful. We enjoyed our superb pool villa for 3 nights and every day spa. We will definitely come back here very soon and you... ที่สุดของหลวงพระบาง Sofitel Hotel บริการเยี่ยม ใส่ใจผู้เข้าพักทุกรายละเอียด อาหารอร่อย วิวสวย สบายดี หลวงพระบาง พวกเราจะกลับมาพักอีกครับ

Our hotel has responded to the review
Our hotel has responded to the review

Dear t. S., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Anonymous Couples - 11/12/2018 AccorHotels certified review
« Mrs »

Fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} A., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

L.l. Couples - 05/12/2018 AccorHotels certified review
« Relaxing, lush greenery environment, with high-quality client oriented service »

We were ending a 12 days trip in Northern Laos and we were looking for comfort, cleanliness, quiet and relaxing ambience. It was perfect: from the welcome foot scrub and massage, to the details everywhere (decoration outside and in the room), the several complimentary teas, the glass bottles in the room instead of plastic, the garden is well maintained and give a feeling of hidden spots (from the room you can't see directly the restaurant and can't see the other rooms, or the pool). The team is discreet, smiling and is here to please the client (we asked several things like getting two ladies for the massage even though the second lady was not available and they manage, the driver to the airport who managed to drive us in the city for some last minute shopping). Excellent. The food was exquisite, the massage was one of my best (maybe the best one I ever had).

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAETITIA L., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Babetravelling Friends - 30/11/2018 AccorHotels certified review
« Such an experience »

Sofitel Luang Prabang is a haven. To stay in a French colonial mansion and a UNESCO Heritage site is remarkable. I would highly suggest this to the right market.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaye R., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Max Couples - 30/11/2018 AccorHotels certified review
« Great stay in a lovely and cosy hotel »

We were initially staying with a different hotel closer to the Mekong River but had to move due to all the noise, humidity and relative discomfort. Sofitel was a great choice and we really felt a world of difference as we were shown around the premises. Its such a great resort, with plenty of space, a swimming pool and its located in a quiet neighbourhood. Really top marks to everyone at reception and SPA, as well as table service at the restaurant. One thing - while breakfast was very nice, dinner was rather disappointing and highly westernised. I think Sofitel should revamp the menu to reflect the location of the hotel and improve the quality of the dinner menu. Drinks were lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAXIM P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. We are in the process of re vamping our current dinner as you mentioned. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Holly K. Friends - 24/11/2018 AccorHotels certified review
« pleasant oasis »

kind, thoughtful, pleasant staff and welcoming grounds

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clyde k., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Dee Families - 24/11/2018 AccorHotels certified review
« Very happy with all aspects »

Great service, big, clean spacious rooms, Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dee K., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Anonymous Couples - 21/11/2018 AccorHotels certified review
« Quiet Respite »

Understated elegance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ned B., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Family - 21/11/2018 TripAdvisor review
« Great Setting and Friendly front desk but fall short of attentiveness to detail »

I am very pleased with the general attitude of the staff. They are friendly and helpful. However, the Governor's suite that I booked was really a disappointment. The second room was fitted with only a bed, and nothing else. There wasnt even a bedside table not to mention an independent wardrobe of some kind. The third guest in that room felt totally disrespected and disengaged wth a room set up like that. If the suite is meant to be a host third guest, then the hotel must ensure that room/set up is of the same standard as any other guests. Not only was that room not fitted, the bed turning service was done with less care and attention. The third guest was not given sweets on the pillow. it was just very sloppy. The room was not properly set up when we arrived. We wanted to take a bath but there was not bath salt adn the tissue boxes were taken away. When we asked for facial tissue, they just handed a branded box instead of loading them into the wooden tissue box. We checked in for three person for that suite, but the cutlery and crockery was prepared for two. I am very disappointed with the room and the housekeeping service.

Gsavadov Couples - 19/11/2018 AccorHotels certified review
« Great property! »

From the moment we arrived to the time we departed, we enjoyed it thoroughly

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY S., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Anonymous Couples - 18/11/2018 AccorHotels certified review

Rooms superb, and the staff tried hard. However there is lack of ambience poolside, with little or no attendance...music too loud and competing with dfferent music closeby; water provided once and then nothing; no little touches such as fruit. Breakfast was OK, but could be improved upon.Staying more than 3/4 nights it would become very monotonous.

Philippe P. Couples - 13/11/2018 AccorHotels certified review
« great service and peaceful environment »

too short...

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIPPE P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Gillian H. Couples - 04/11/2018 AccorHotels certified review
« Luxurious comfort and wonderful service »

We came on our honeymoon and the hotel surpassed all our expectations. Such a beautiful suite in a gorgeous garden setting. Very peaceful and we loved the hotel’s pet rabbits! Staff were very helpful. No complaints and would recommend to others

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} {guest_last_name}, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Mr. M. Couples - 04/11/2018 AccorHotels certified review
« Staff is very good, nice and provide warm setvice. »

Impressive Location and nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARUT S., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Michele L. F. Solo - 03/11/2018 AccorHotels certified review
« Lovely Laos Excursion »

Stellar Customer Service! Approachable and Engaging Leadership/Management Team. Chicken Curry at Governor's Grill was memorable. Servers strive for Customer Delight! Spa is a Must. Still talking about the Indian Head Massage! Complimentary Welcoming Foot Massage a nice touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHELE F., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Ann R. Couples - 02/11/2018 AccorHotels certified review
« A lovely experience »

We really enjoyed ourselves, the staff were helpful and courteous, accommodation very comfortable and clean. The Laos night was a lovely experience with the Lao meal and dancers. The massage in the Spa was great. How nice it would be to do it all again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Desmond Eyre R., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Carlson C. Solo - 30/10/2018 AccorHotels certified review
« Exclusive Spacious garden resort »

I love the space, the friendliness, and the private garden. The amenities can be improved, quite plain. So as the room decor - lack of style. As usual the bed is very comfortable ( Sofitel bed! )

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARLSON KAH SEN c., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Anonymous Solo - 29/10/2018 AccorHotels certified review
« amazing »

best hotel I have ever stayed at.

Our hotel has responded to the review
Our hotel has responded to the review

Dear charlotte M., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Anonymous Couples - 28/10/2018 AccorHotels certified review
« Charming and helpful staff and very good food. »

The hotel is small and based around a lovely swimming pool. The restaurant was excellent for both breakfast and lunch (we did not try dinner) But here are a couple of things which I think you could do better with: 1. Toilet flush. It malfunctioned throughout our stay. It was fixed temporarily but broke again immediately on use. 2. Bikes. Great idea as the hotel is not very conveniently situated. Unfortunately the second time of use my chain jammed and I had to push the bike home. This was because the chain was rusty and poorly maintained. So if you are going to offer bikes then please maintain them correctly. 3. On check-out, despite spending US$ 1800 in 3 days at your hotel, I was told that I must pay for the laundry bag that I had, believe it or not, put laundry in. So we will return to Luang Prabang I am sure but not to your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pual Ernest A., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the toilet and bicycles issue we do apology for your inconvenient our team are now fully focus on checking every toilet and bicycle on daily basis, Thank you for the feedback. As for the laundry bag issue we are sorry that our staff may had offend you as the item is for sale with price displaying in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

John B. Couples - 22/10/2018 AccorHotels certified review
« Glamorous »

Perfect stay. No problems. Wonderful staff in all areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN B., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

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