Hotel - Sofitel Luang Prabang
Sofitel Hotel Sofitel Hotel

Sofitel Luang Prabang Hotel

4.5/5 771 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
  • Tennis  (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Athletics stadium
    • Boules/petanque
    • Bowling
    • Darts
    • Football
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

  • 25 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 722 reviews

Our guest reviews for Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 771 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Kelvin S. &. P. Couples - 15/01/2019 AccorHotels certified review
« Great facilities! Great view! Best staffs interaction »

We would like to thanks staffs and management in your excellent services at Sofitel Luang Prabang hotel. The hotel staffs create a family bonding to make us feel so much like home. From completely strangers to friends, is something that i will never forget. Thank you for putting in the surprise effort card for us too...we were actually got surprise and felt touched by this effort. Lastly, i sincerly thank you Mr Chin for your excellent management in this hotel, Guest service Manager Pookie, front office Vard, and Chef Chi and Chef Naly for all the humble hospitality. We will be back to visit you all very soon! Best Regards Kelvin Seet and P.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kanokwal P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Kari D. Friends - 11/01/2019 AccorHotels certified review
« Abeautiful hotel with extremely service-minded staff »

It was very good although the weather was not good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Atle D., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

John P. Couples - 04/01/2019 AccorHotels certified review
« Enjoyable visit to Luang Prabang »

The hotel is very nice. The staff tries very had to make you happy. The restaurant is very good. The experiences and guides provided by the hotel were top notch and highly recommended. The Lao dinner on Tuesdays is fantastic. The spa was excellent were a good value. I would return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Dave Families - 02/01/2019 AccorHotels certified review
« Outstanding »

The entire staff was caring and the hotel was beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID H., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Laurentine Couples - 01/01/2019 AccorHotels certified review
« Beautiful historic site »

Liked the hotel for its beautifull historic site and buildings and easy to reach the city center by bicycle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURENTINE O., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Anonymous Families - 31/12/2018 AccorHotels certified review

Clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angelina L., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Christopher A. Families - 30/12/2018 AccorHotels certified review
« An escape to tranquility in Luang Prabang »

We enjoyed our 4 night stay tremendously. The rooms were delightful especially the outdoor patio. The grounds including the gorgeous amethyst swimming pool were meticulously maintained and the in-house bunnies brought much joy to our little one. The spa experience was sublime and the overall sterling service was highly commendable. All this added to a truly relaxing experience in beautiful Luang Prabang - we hope to return one day with more family and friends!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher A., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Spauzi Families - 24/12/2018 AccorHotels certified review
« RELAXING STAY. SOME ISSUES WITH CHILDREN'S COOKING CLASS »

Thanks to the recommendations of several friends, we decided to stay here and it turned out even better than expected! A wonderful ambience throughout the hotel and beautiful grounds. My two girls enjoyed running about the grounds. Some issues though: I have to comment that the coffee at the Governor's Grill however was not great. We had been staying in town earlier and had enjoyed wonderful coffee in town so was a little disappointed by the quality of the coffee we were subjected to at the hotel - both during breakfast and one we ordered during lunch. Some unexpected issues with the 'children's cooking class.' 1) It did not turn out to be a 'children's cooking class,' as advertised and my 9-year-old and 7-year-old ended up joining 6 other adults for a cooking class which was a little odd, considering we had not enrolled ourselves. However, Chef John saved the day and made the experience for the girls very enjoyable. 2) The timing and and date of the cooking class was not properly explained and consulted with us. The hotel arranged for the children's cooking class to be held on the day we checked out. (It seemed we had no say about which day we could choose the cooking class.) Unknown to us, the cooking class would start at 8am and end after noon. I was planning for the girls to change out of the cooking clothes in the room before check out. However, whilst I was waiting for the girls to return from the cooking class at 20 to 12, a member of the staff came to the room to tell me that there was no time for the girls to change in the room after the class and that they can 'just change at the lobby area.' I felt extremely hurried and felt a little embarrassed to be kicked out in such a manner. I thought in such a situation, they would afford us some flexibility re the checkout time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BINTI AHMAD PAUZI S., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive feedback regarding our kid cooking class, our coffee and check out. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

S. T. Families - 12/12/2018 AccorHotels certified review
« Awesome »

The best awesome hotel in LuangPhaBang is Sofitel. This is our second time that our family stayed here. You will find a quiet luxury of high-end hotel with impeccable service, amenities and unbelievable views. People in here are so friendly and very helpful. We enjoyed our superb pool villa for 3 nights and every day spa. We will definitely come back here very soon and you... ที่สุดของหลวงพระบาง Sofitel Hotel บริการเยี่ยม ใส่ใจผู้เข้าพักทุกรายละเอียด อาหารอร่อย วิวสวย สบายดี หลวงพระบาง พวกเราจะกลับมาพักอีกครับ

Our hotel has responded to the review
Our hotel has responded to the review

Dear t. S., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Anonymous Couples - 11/12/2018 AccorHotels certified review
« Mrs »

Fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} A., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

L.l. Couples - 05/12/2018 AccorHotels certified review
« Relaxing, lush greenery environment, with high-quality client oriented service »

We were ending a 12 days trip in Northern Laos and we were looking for comfort, cleanliness, quiet and relaxing ambience. It was perfect: from the welcome foot scrub and massage, to the details everywhere (decoration outside and in the room), the several complimentary teas, the glass bottles in the room instead of plastic, the garden is well maintained and give a feeling of hidden spots (from the room you can't see directly the restaurant and can't see the other rooms, or the pool). The team is discreet, smiling and is here to please the client (we asked several things like getting two ladies for the massage even though the second lady was not available and they manage, the driver to the airport who managed to drive us in the city for some last minute shopping). Excellent. The food was exquisite, the massage was one of my best (maybe the best one I ever had).

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAETITIA L., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Babetravelling Friends - 30/11/2018 AccorHotels certified review
« Such an experience »

Sofitel Luang Prabang is a haven. To stay in a French colonial mansion and a UNESCO Heritage site is remarkable. I would highly suggest this to the right market.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaye R., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Max Couples - 30/11/2018 AccorHotels certified review
« Great stay in a lovely and cosy hotel »

We were initially staying with a different hotel closer to the Mekong River but had to move due to all the noise, humidity and relative discomfort. Sofitel was a great choice and we really felt a world of difference as we were shown around the premises. Its such a great resort, with plenty of space, a swimming pool and its located in a quiet neighbourhood. Really top marks to everyone at reception and SPA, as well as table service at the restaurant. One thing - while breakfast was very nice, dinner was rather disappointing and highly westernised. I think Sofitel should revamp the menu to reflect the location of the hotel and improve the quality of the dinner menu. Drinks were lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAXIM P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. We are in the process of re vamping our current dinner as you mentioned. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Holly K. Friends - 24/11/2018 AccorHotels certified review
« pleasant oasis »

kind, thoughtful, pleasant staff and welcoming grounds

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clyde k., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Dee Families - 24/11/2018 AccorHotels certified review
« Very happy with all aspects »

Great service, big, clean spacious rooms, Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dee K., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Anonymous Couples - 21/11/2018 AccorHotels certified review
« Quiet Respite »

Understated elegance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ned B., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Family - 21/11/2018 TripAdvisor review
« Great Setting and Friendly front desk but fall short of attentiveness to detail »

I am very pleased with the general attitude of the staff. They are friendly and helpful. However, the Governor's suite that I booked was really a disappointment. The second room was fitted with only a bed, and nothing else. There wasnt even a bedside table not to mention an independent wardrobe of some kind. The third guest in that room felt totally disrespected and disengaged wth a room set up like that. If the suite is meant to be a host third guest, then the hotel must ensure that room/set up is of the same standard as any other guests. Not only was that room not fitted, the bed turning service was done with less care and attention. The third guest was not given sweets on the pillow. it was just very sloppy. The room was not properly set up when we arrived. We wanted to take a bath but there was not bath salt adn the tissue boxes were taken away. When we asked for facial tissue, they just handed a branded box instead of loading them into the wooden tissue box. We checked in for three person for that suite, but the cutlery and crockery was prepared for two. I am very disappointed with the room and the housekeeping service.

Gsavadov Couples - 19/11/2018 AccorHotels certified review
« Great property! »

From the moment we arrived to the time we departed, we enjoyed it thoroughly

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY S., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

Anonymous Couples - 18/11/2018 AccorHotels certified review

Rooms superb, and the staff tried hard. However there is lack of ambience poolside, with little or no attendance...music too loud and competing with dfferent music closeby; water provided once and then nothing; no little touches such as fruit. Breakfast was OK, but could be improved upon.Staying more than 3/4 nights it would become very monotonous.

Philippe P. Couples - 13/11/2018 AccorHotels certified review
« great service and peaceful environment »

too short...

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIPPE P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mooyen & team

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