ibis budget Lyon Confluence 2 stars

TripAdvisor rating 3.5/5 307 reviews
ibis budget Lyon Confluence
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Room 1

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Hotel extras

  • Close to the Musée des Confluences and the shopping center

  • Close to the Lyon Perrache TGV train station

  • 15-minute walk from Place Bellecour

  • 10-minute tram ride from the Halle TONY GARNIER

  • 10-minute tram ride from the MATMUT STADIUM Gerland

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis budget Lyon Confluence

24 Quai Perrache
69002
lyon
france

Tel: +33892707408

Fax: (+33)4/78379331

Contact email

Check-in from 12h00

Check out up to 12h00

  • PERRACHE :   LIGNE A PERRACHE

  • IBIS BUDGET LYON CONFLUENCE :  

  • SAINTE BLANDINE :   T1 SAINTE BLANDINE

  • By plane

    LYON ST EXUPERY At 30km / 18 miles

  • By train

    LYON PERRACHE At 0.4km / 0.25 miles

GPS :45.743864, 4.826044

Our accommodations

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: x2
  • Area: From 11
  • Views: Courtyard side, River side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Business Desk(...)

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: x3
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk(...)

Twin - Room with twin beds.

  • Max. number of persons: x2
  • Area: From 11
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk(...)

Our guest reviews for
ibis budget Lyon Confluence

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,934 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

307 reviews

Nice hotel to stay on 2-3 days

Customer review rating 4.1/5

Mariusz Friends - 26/03/2019 AccorHotels certified review

Good communication with staff, clean room and very good location. Room was with TV, small table, mirror, comfortable bed and nice view on small garden.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

HORRIBLE!!!WILL NEVER STAY HERE AGAIN!!!

Customer review rating 4.1/5

Mihail C. Couples - 27/02/2019 AccorHotels certified review

Horrible stay at Ibis Budget Confluence in Lyon. The staff is very unorganized. We were booked to stay for 3 nights. The first day they have checked in paying for 1 night to start with. 1 hour after being in the room suddenly a family with kids just enters our room while my partner was changing. The poor family had to check in again and spend hours rebooking. Then we went down to talk to the manager of the night and asked him to take note of what happened and to let them know we were not paying for the next night and he said yes no problems, but he never did !! . We went back up and the key was not working, then we went down again and put the key through and it did not work again. So we went for the third time and it finally worked!!! Nearly 2 hours spent on this ! for sure made our night frustrating and embarrassing for my partner ! Now the second night there is a guy who is going around room and knocking at people's doors at 11pm and asking not to talk loud. First of all he was so rude flat out telling us to "shush"! we were just speaking to each other normally, its not our fault your walls a papper thing and hollow no wonder the tv only goes up to volume 15!!!!. In the morning we were speaking to other guest at the breakfast and we were also told they got the same treatment !!! one even said as he tried to close his door the guy put his hand on the door to force it open ! The next day third day we had a loud knock on our door screaming" service service". it was the front desk guy wanting payment for the night that we said we were not paying !!!! again we had to go down stairs and explain our whole story of what happened all because there was no note written down from the insidence ! just a mess !!! very annoying VERY DISSAPOINTING!!!WILL NOT STAY IN HERE NEVER AGAIN!DEFINETELY NOT A PLACE TO STAY IN!!!

Dear MIHAIL C., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

perfect stay for the price

Customer review rating 4.1/5

H. L. Business - 11/02/2019 AccorHotels certified review

Good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Good location, good services, clean

Customer review rating 4.1/5

George-florin F. Friends - 04/01/2019 AccorHotels certified review

The location was good for our plans, the services were excellent, everything was clean and good-looking, we even had a panoramic view over the landmarks of the city, however we had one problem: we didn't find the remote control for TV in our room after the last cleaning and there was nobody at the reception to claim this (it was after 11 PM). Next morning, when we have checked-out, we have informed the receptionist and he told us serene that maybe the repairing technician took it (why would the TV needed a repair, as long as it worked fine the previous days?).

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

4 nights stay

Customer review rating 4.1/5

Christie Couples - 01/01/2019 AccorHotels certified review

We had a great 4 nights stay at Ibis budget in Lyon. It’s cheaper if you book through AccorHotels and it’s worth including breakfast. It’s walking distance from the tram stop and metro station (5mins) and the new town (15 min). The hotel parking turned out to be cheaper than the street parking (€10 for the night or €5 for the day up till 6pm). Street parking is free after 7pm during the week and on Sundays and public holidays. The room was clean and was equipped with a good heating system. The breakfast package included cereals, milk, coffee, tea, orange and apple juice, cheese, biscotte, mixed fruits, baguette, toast, croissant, pain au chocolat, cake.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Good experience

Customer review rating 4.1/5

Fernando O. Business - 18/12/2018 AccorHotels certified review

Everything passed as expected Very friendly reception staff. Will surely come back

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

correct

Customer review rating 4.1/5

Anonymous Couples - 17/12/2018 AccorHotels certified review

correct

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur, nos salutations distinguées. Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

basic, clean, very tidy and very organised. Great value for money.

Customer review rating 4.1/5

Mr S. Couples - 15/12/2018 AccorHotels certified review

Good location and value for money and we were looked after. Enjoyed our stay there for 2 nights.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Comfortable stay, accommodating staff

Customer review rating 4.1/5

Anne Solo - 06/12/2018 AccorHotels certified review

Pleasant stay in a comfortable room. Double vitrage meant that even though my room looked out over a busy road, I didn't hear a thing. Bed was a bit hard, but everything else was very enjoyable. I would also like to mention that the man staffing the front desk during the weekend was extremely enthusiastic and accommodating, and represented the hotel in a very positive way. During a busy, tired weekend, that was much appreciated!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Good Budget Hotel

Customer review rating 4.1/5

Steve Friends - 03/12/2018 AccorHotels certified review

Decent enough hotel for the money. Handy location near Perrache station.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Michael

Customer review rating 4.1/5

Michael Friends - 29/11/2018 AccorHotels certified review

Poor

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

it is comfortable and convenient

Customer review rating 4.1/5

Ly Business - 16/11/2018 AccorHotels certified review

friendly,warmly,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

adequate

Customer review rating 4.1/5

Anne A. Families - 04/11/2018 AccorHotels certified review

pleasant and as expected

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Usual stuff from IBIS

Customer review rating 4.1/5

Ivor Business - 12/10/2018 AccorHotels certified review

As usual, everything you need for a good price.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Neutral

Customer review rating 4.1/5

A. Couples - 07/10/2018 AccorHotels certified review

Terrible shower. The water was blocked during shower. Uncleaned rooms. Definitely not worth the price

Customer review rating 4.1/5

A. Business - 04/10/2018 AccorHotels certified review

Personnel Hotel exceptionnel !!

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour, et ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l'attente de vous accueillir à nouveau très bientôt, veuillez recevoir, Monsieur, nos salutations distinguées. Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Room and breakfast ok. Some noise disturbance.

Customer review rating 4.1/5

Simeon Solo - 25/09/2018 AccorHotels certified review

Room and breakfast good. Only criticism is that my room was noisey. Partly street noise and partly from a large group of schoolchildren who appeared to have booked most of the hotel. However reception staff were helpful and things quietened down.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13
Customer review rating 4.1/5

Anonymous Couples - 25/09/2018 AccorHotels certified review

I've stayed many times in different Accor hotels but for the first time in my life, in Ibis Lyon Confluence, I was forbidden to bring a bottle of wine into my room. It happened during the night shift when the entrance to Ibis Budget was closed and I had to enter the hotel through the lobby of the adjacent Ibis Styles hotel. In the end, I had to throw the wine away or else the staff wouldn't let me enter the hotel. I would like to ask on what grounds was such a decision made?

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

good stay on budget

Customer review rating 4.1/5

Sandrine K. Families - 31/08/2018 AccorHotels certified review

nice and english spoken lad in reception, clean room, very wide choice in breakfast, quiet area, close to tram stop....all this on good price!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13

Staff were rude

Customer review rating 4.1/5

Michelle B. Couples - 31/08/2018 AccorHotels certified review

Hotel was ok but staff were not welcoming very rude and certainly not very helpful

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Bertrand FURET - General Manager Complexe hôtelier Ibis STYLES & Ibis BUDGET Lyon Confluence - AUGUSTE Le Bistrot 24 – 26 Quai Perrache - 69002 LYON Tél : +33 (0)4 78 37 16 64 Fax : +33 (0)4 78 37 69 13
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