Hotel - ibis Pontianak City Center
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Pontianak City Center Hotel

4.4/5 256 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SUPADIO AIRPORT
  • Languages spoken at the hotel
    • English
    • OLD English (do not use)
  • Reception open 24 hours a day
  • Concierge

Leisure and activities

  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

ibis Pontianak offers 182 stylish and modern rooms with views of the city. Each room is equipped with the sweet bed concept, high speed WIFI connection, 32" LED TV, coffee and tea making facilities, safe deposit box and bathroom with shower.

  • 182 rooms
  • 69 non-smoking rooms
  • 16 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 256 reviews

Our guest reviews for ibis Pontianak City Center

100% genuine reviews from our guests

Find out more
Fuad Couples - 16/02/2019 AccorHotels certified review
« Very comfy »

lovely and nice hotel

Desty Business - 13/02/2019 AccorHotels certified review
« Great »

I review your hotel in tripadvisor. I really enjoy my stay there! Keep up the good work!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Gita P., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Saiful Business - 11/02/2019 AccorHotels certified review
« Good location »

My first time stayed at ibis pontianak for business trip , friendly and helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Saiful B., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

A. A. Friends - 10/02/2019 AccorHotels certified review
« Good perfomance »

Asik hotelnya not bad lah

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr a. a., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Wiyono P. Business - 06/02/2019 AccorHotels certified review
« very good for room facilties »

Ministry of service on reciptionis, throw - waste of time and not good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr WIYONO p., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Bret Solo - 05/02/2019 AccorHotels certified review
« Everything was nice, though I could tell it was already worn in 6 short months or so. »

As usual in Indonesia, even the non-smoking floors have a stale smell of smoke. My room smelled like large amounts of a musky cologne had been used to mask less favorable odors. The use of prefabricated bathroom-pods (or what looked to be like this) was interesting... actually a good idea when you can't always trust the acumen of local labor putting together quality bathrooms. The evening meal was good and filling (as should be for close to 100,000... and the breakfast was very complete... I was VERY please to see the use of warmers keeping warm food warm... a pleasant departure from most Indonesian hotels. I didn't use it, but I enjoyed the option of the extra liter of water in my room. In many other occasions, I have wished for this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr BRET G., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Anonymous Couples - 04/02/2019 AccorHotels certified review
« Staff friendly , recomended »

New and comfort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr azman manggala , We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Anonymous Business - 31/01/2019 AccorHotels certified review
« Great »

Feel like home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Jordan, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Hafiz Families - 31/01/2019 AccorHotels certified review
« Great stay, value for money »

Everything was great. Staff, room and location all are great. Hope can add fridge in the room for improvement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr HAFIZUL B., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Anonymous Business - 31/01/2019 AccorHotels certified review
« friendly staff »

The reception helpfull me so much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Sejong lee , We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Anonymous Couples - 30/01/2019 AccorHotels certified review
« Mrs »

Friendy reception and service was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear angelica z., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Fedi Families - 29/01/2019 AccorHotels certified review
« Ibis best »

So comfy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr FEDI H., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

J. Business - 28/01/2019 AccorHotels certified review
« Satisfied »

Everything ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr GIANTORO J., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

A. H. Families - 28/01/2019 AccorHotels certified review
« NICE HOTEL »

Nice Hotel. Close to Ayani Mega Mall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Seran A., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Kristin A. Friends - 20/01/2019 AccorHotels certified review
« Warm service »

From welcoming to check in process , security and FDA treating us with warm smile n polite greeting . Smooth process of check in and clear information from FDA . their'r really hotelier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs KRISTIN A., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst Front Office Manager

Aji S. Business - 17/01/2019 AccorHotels certified review

I have stayed at ibis hotel on multiple occasions and always found the reception very nice. I could not commend the receptionist more highly. They had taken my booking was extremely helpful. Many thanks for Mr Riqfan And Mr Febri. There was a desk to work at. The room was well lit. The bed was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr AJI s., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Santy Solo - 11/01/2019 AccorHotels certified review
« Clean and comfortable »

The room was so clean . I stayed for 7 days and I like so much because my room was facing to city view on 12th floors I can see clearly Pontianak city . The staffs are friendly and helpful as well. I will recommend this hotel and definitely will come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs SANTY N., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Rani S. Families - 10/01/2019 AccorHotels certified review
« the accomodation and service is worth the room rate »

room cleanliness is great, need more variety for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs ARYATI RANI ANGGRAINI S., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Adelina SIMATUPANG Asst. Front Office Manager 08…

Harry N. Business - 09/01/2019 AccorHotels certified review
« Business »

Ibis hotel in pontianak have a large room different more than ibis the othet city, i like to stay in ibi pontianak more comaprtable more valueable n not expensive. N not so far from A Yani Mega Mall let’s go to shopping in mall more than experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr HARRY N., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Adelina SIMATUPANG Asst. Front Office Manager 08…

Sean Couples - 07/01/2019 AccorHotels certified review
« Reasonable room & good breakfast »

Pleasant staff, who speak some English. Generous buffet breakfast with some tasty food options. Rooms OK but all smell a bit stale, it seems cigarette smoke is recycling through the air-conditioning system (the atale smoke smell was particularity strong in bathroom)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr SEAN M., Thank you for taking the time to tell us about your experience at the ibis Pontianak City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adelina SIMATUPANG Asst. Front Office Manager

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