Hotel - Mercure London Heathrow
Mercure Hotel Mercure Hotel

Mercure London Heathrow

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3.5/5 887 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 4 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Currency exchange
  • Porter

Leisure and activities

  • Children's Club for 4 to 6 years


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01 - 23:59
    • Opening hours : Week-end 00:01 - 23:59

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The newly refurbished 184 bedrooms have been designed with a contemporary look and feel yet comfortable and inviting for both business and leisure guests. Choose from standard, superior and privilege rooms, interconnecting and family rooms.are non-smoking and feature flat-screen TV with satellite channels, ensuite Grohe bath/ rain shower, mini fridge, laptop safe, hairdryer, air conditioning, heating, complimentary toiletries and tea and coffee making facilities.

  • 184 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Rain shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 2,511 reviews

Our guest reviews for Mercure London Heathrow

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 887 reviews
AccorHotels certified review
Steven Business - 09/01/2018

no upgrade,no welcome drink voucher,lights broke down at 9 pm,one hour later got new room,new room was not cleaned,got another room.

AccorHotels certified review
A S. Business - 09/01/2018
« Festive Stay »

I chose Mercure because I was very happy with your Paris and Tilburg hotels also I believed there was Hoppa bus service even on Christmas day. Due public transport user I always struggle to commute work which is Heathrow airport. Your deco in lobby is tastefully done as Mercure chain hotel should be, the corridor is narrow, but room is good size and comfortable, a fridge to use is very handy. There is a bathtub to my surprise but no plug and that was a shame. Both Christmas morning and Boxing day I ended up using Uber to go to work and that was very shame because that was another extra cost for me to just to go to this particular day of the year. But Hoppa cancellation and delay was down to National Express not the hotel, both occasions your staff were full of empathy towards my misfortune. But probably not stay again during the Christmas period again with my regret. Once again your staff were all excellent.

AccorHotels certified review
Paul Couples - 08/01/2018
« new year jaunt »

Generally enjoyable. Staff very welcoming.

AccorHotels certified review
Ifeanyi O. Families - 07/01/2018
« Fantastic »

The room was really nice and appreciated it very much.

AccorHotels certified review
Richard M. Friends - 07/01/2018
« Very good »

Very good

AccorHotels certified review
Grant Solo - 05/01/2018
« Quiet, but no hot water and looking dated »

This was a very brief, between flights, stop over. I was very pleased that it was quiet so that could get a decent few hours sleep. Unfortunately, in the early hours of the morning, there was no hot water so showering before departure, wasn't an option. Generally, the bathroom gave the feeling that it was in need of updating.

AccorHotels certified review
Anonymous Couples - 05/01/2018

Excellent, very friendly staff, old room, only luke warm water in shower and bad restaurant

AccorHotels certified review
Anonymous Business - 04/01/2018
« Average »

I had a 2 nightstay all Ok except , after the first night my room was not cleaned and made up. Only a man came to replenish the used tea bags, no room attendant for the 2 night visit. Was not impressed threat was fine.

TripAdvisor review
Couples - 04/01/2018
« Bad experience »

In this hotel was bad experience was cold water and room was not clean I think previous peoples who stayed there stuff was still there. Which was horrible. From hotel side no any sorry email came. Overall experience was worst

AccorHotels certified review
S. Couples - 03/01/2018
« Hotel Service »

Room was not clean and there was no hot water. I had very bad experience

AccorHotels certified review
Geoffrey B. Couples - 03/01/2018
« Disappointing »

Having stayed at the Mercure several times when flying from Heathrow we were very unhappy with the room. 1. Room was cold and bathroom freezing 2. Bed very uncomfortable and bedding didn't fit the bed. 3. Shower had low pressure

AccorHotels certified review
Tracey Business - 01/01/2018
« A very pleasant surprise »

We are used to staying in the higher classes of Accors hotels. However, in need of a very short notice airport transition hotel (LHR), the Mercure was well designed with a comfortable lobby lounge, incredibly polite staff, simple but quality food and all at a very reasonable price (for a mainstream City airport hotel. The only downside were two blown bulbs in our room, but given the positives above, an expected occurrence which I'm sure will be rectified. Again, very professional and polite staff that this specific hotel should be proud of.

AccorHotels certified review
David Solo - 01/01/2018
« Difficult to find in rush hour and in the dark without Sat Nav. »

Experience was overall good, but the noise of Xmas perty didn't make for a restfull meal.

AccorHotels certified review
Nigel G. Couples - 01/01/2018
« Poor nights sleep caused by partying in next room »

Disappointed as night manager unable to stop partying next room we had to complain twice but to no avail

AccorHotels certified review
Brian H. Solo - 31/12/2017
« Mr B H. »

Very comfortable staff professional and friendly

AccorHotels certified review
Jan Solo - 31/12/2017

Some of restaurant staff need to know menu better. Asked what soup of day was said Tomato and then overheard girl telling another customer it was carrot & coriander. Otherwise food good.

AccorHotels certified review
Anonymous Solo - 31/12/2017
« Very good. Will definatley come again. »

Efficient and comfortable.

AccorHotels certified review
Mr H. Families - 30/12/2017
« Mr H »

Myself and family enjoyed our stay at the hotel. The staff was friendly and helpful.

AccorHotels certified review
James R. Business - 29/12/2017
« James R. »

Second stay and about to book my third one. Tickets all the boxes form my needs.

AccorHotels certified review
Suhail Families - 29/12/2017
« Nice stay but cold »

The room, breakfast and service were excellent but the stay was let down by draughty windows which let in a lot of cold almost making it unbearable

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