Hotel - Mercure London Heathrow Hotel
Mercure Hotel Mercure Hotel

Mercure London Heathrow Hotel

3.5/5 1,043 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 4 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Italian
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • Currency exchange
  • Porter

Leisure and activities

  • Children's Club for 4 to 6 years


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:01 - 23:59
    • Opening hours : Week-end 00:01 - 23:59

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

The 184 bedrooms have been designed with a contemporary look and feel yet comfortable and inviting for both business and leisure guests. Choose from standard, superior and privilege rooms, interconnecting and family rooms.All rooms are non-smoking and feature flat-screen TV with satellite channels, en-suite Grohe bath/ rain shower, mini fridge, laptop safe, hairdryer, air conditioning, heating, complimentary toiletries and tea and coffee making facilities.

  • 184 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Rain shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating 3,064 reviews

Our guest reviews for Mercure London Heathrow Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,043 reviews
Anonymous Couples - 14/10/2018 AccorHotels certified review
« Very average »

I am a gold member and was not treated as one. I went to the buffet twice in one sitting and 3 of the hot meals were empty.

Leonie Couples - 14/10/2018 AccorHotels certified review
« Nice »

The hotel staff were really nice and the hotel was nice. The only issues we had were in the twin room their wasn’t a window that we could open so the room was really hot asked reception for a fan and they didn’t have 1 and the air conditioning wasn’t working. The double room was great the only thing I would say is that we didn’t like the fact that a car parked right in from of our window when there wasn’t a parking space there so they were looking in our window. The breakfast was nice but the orange juice wasn’t orange juice at all the taste wasn’t great and the bacon was dry and over cooked. There was a party that were in on the Saturday that were just a nightmare and very intimidating to the reception staff and guest so we felt uncomfortable which wasn’t nice so we couldn’t enjoy sitting in the bar like we did the night before. We weren’t happy that if the reception book you a taxi it’s a min then of £15 no matter where you are going as one of us booked a taxi on sunday morning to the station which only cost us £5 in an uber the day before so that’s a rip off and needs to be changed. Charging £10 for parking per day and then not being able to get a parking space is also a joke. Other than that it was a really nice hotel

Ppss Business - 13/10/2018 AccorHotels certified review
« Very comfortable and convenient. »

Very comfortable and convenient.

Anthony Business - 12/10/2018 AccorHotels certified review
« Noisy »

Loud noises heard throughout the stay.

Mike Couples - 12/10/2018 AccorHotels certified review
« Satisfied but not happy with the additional costs.. »

Overall we were satisfied with the stay as we were only at the hotel a few hours before leaving in the early hours to catch a flight. I wasn't happy when I arrived to find that I had to pay an additional £10 to park my car for the few hors we were there, this is something I would expect to be free when you are staying at the hotel. The other slight compliant was the cost of the drinks at the bar, one bottle of Peroni and a glass of house white wine costing £12. I would prefer to spend more for the room instead of the hotel trying to make more money from me on the things you expect to be free or reasonably priced.

Roger S. Couples - 12/10/2018 AccorHotels certified review
« clean and polite staff »


Diana Friends - 10/10/2018 AccorHotels certified review
« For the price, it was satisfactory. »

The rooms were dated, but the room rates were good, so you get what you pay for. It was clean. Nothing special or nice.

Dg Couples - 10/10/2018 AccorHotels certified review
« Very good »

Nothing to fault with the hotel, checkin or departure. Good breakfast & evening meal. Comfortable bed, no noise, good sleep.

Babatunde O. Couples - 09/10/2018 AccorHotels certified review
« Short stay due to the room temperature- too hot! »

The reception and the welcoming was perfect 100% but getting to the room, we were greeted with heat, felt too hot like inside oven! We tried to to reduce the tempeture and opened the window, then had to close the window for privacy! In the end we called the receptionist and they sent the maintenance up without delay. He checked but he couldn’t make any adjustments from the control panel in the room, so went downstairs to control it from the mains. At this point, we had enough already, and hot temperatures won’t just reduce straight away as we expected to be relocated into another room. I would really appreciate a refund, maybe part of what was paid because I had a welcome drink and was there for few hours trying work on the temp as it was a long drive to the hotel

Jpr H. Couples - 09/10/2018 AccorHotels certified review
« Overnight near Heathrow »

Mercure Heathrow is the best budget hotel near the airport that we have stayed in. Reception was friendly, efficient and really welcoming. Our room was spacious and clean, with a good bathroom and also a huge bed. The tea/coffee-making facilities were first class. The breakfast was good.

David J. Families - 08/10/2018 AccorHotels certified review

excellent reception and bar staff - very helpful Moved initial allocated room to a Privilege room as was over looking all the noisy air con units - reception more than accommodating Breakfast ok but coffee and orange juice not good at all

Mpj Couples - 08/10/2018 AccorHotels certified review
« Good value for an airport stay »

A very pleasant hotel with a friendly relaxed atmosphere. Very convenient for the airport, especially if you need to park a car. Room small but adequate. Decent food.

Anonymous Couples - 08/10/2018 AccorHotels certified review
« Excellent short stay »

We stayed overnight after flying into Heathrow from Athens and returning to Australia the next day

Trevor A. Couples - 08/10/2018 AccorHotels certified review
« Very Happy »

The staff are helpful and engaging. Our room was very comfortable and presented to a high standard. Common area facilities are pleasant and well laid out, with a good choice of products. The breakfast service provided and good range of options and was well presented.

Richard G. Couples - 08/10/2018 AccorHotels certified review
« poor room and beb comfort. Too much noise at night from other guests / poor sound insulation in hotel »

bed needs new mattress! Not normal Mercure standards at all. Room very small, big bathroom with tiny bath. Noisy noisy hotel. Doors, transmitted noise room to room etc

Seyifunmi O. Solo - 08/10/2018 AccorHotels certified review
« Just as expected »

Staffs I interacted with were nice and helpful. The room was also plush to the standard I imagined it to be. It was a rather short stay for me and I imagined it to be quiet and activity free. The silent neighborhood and absence of noise within the hotel made me most comfortable.

Chris Families - 07/10/2018 AccorHotels certified review
« Hotel with parking »

Stayed the night,before flying from Heathrow. The room was simple but comfortable,unfortunately we were right next to the m4 which was very noisy so we had very little sleep. We have stayed before in a quieter room. Leaving the car at hotel was very resonable and seemed safe.The shuttle to Heathrow was very convenient .

Mike C. Friends - 06/10/2018 AccorHotels certified review
« Very comfortable and pleasant short stay »

I was travelling in a group of 3 and we were staying close to the airport ready for an early morning flight. We were able to enjoy a filling and tasty dinner before enjoying a very restful night's rest - although our early start did mean that we could enjoy the comfort of the beds as much as we would be liked. If I was to make one minor criticism, it would be that our wake up call came through about 10 minutes late. Fortunately we had set our own alarms but if we had reliant on the wake up call, we would've missed the shuttle bus we had planned to take.

Mary B. Couples - 06/10/2018 AccorHotels certified review
« Very comfortable and quite. »

Stayed one night following a long haul flight. Room was very comfortable, quiet and roomy. Breakfast cost an extra £10 but it was excellent value for money. The check in was smooth, the staff very helpful and friendly. It made a very tiring time a lot easier.

Ollie Couples - 05/10/2018 AccorHotels certified review

We have stayed at this hotel many times and through many changes of ownership. The room was very narrow to get in and out of. The shower was not really meant for anyone with any sort of mobility problems. The shower had a high step up into it, nothing to hold onto and no where to put soap, shampoo etc.

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