Hotel - ibis Ambassador Seoul Dongdaemun
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ambassador Seoul Dongdaemun Hotel

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4.0/5 314 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Early Check In
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 259 rooms
  • 203 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 72 connecting rooms
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 378 reviews

Our guest reviews for ibis Ambassador Seoul Dongdaemun

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 314 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Solo travel - 12/04/2018
« Comfortable Hotel »

Service is good. Staff are very helpful. The bed is comfortable and the room is nice. The price is reasonable and the location is quite convenience. I will recommend the hotel to friends. And I will choose IBIS hotel in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear natalie4302018 Thanks your feedback for us and our future guests. As regarding your comment, Yes, Our hotel location is quite good. Closed from subway station and Airport bus. Dongdaemun bargain market also very closed. Many shopping mall is open until 4am. That will be great for night time life. We will always do our best for better service to cover it up our facilities. Because budget brand is quite simple product hotel. Anyway, we are looking forward to meet you again in sooner future. Hope to get a wonderful week. Sincerely yours, Hwangbo, Suk

AccorHotels certified review
Unknown Friends - 10/04/2018
« Everything is ok but »

The front deak staff is very good and room is clean but the restaurant lady is very bad manner as no room serve us than we go to take a fork and knife by ourselves but that lady just said you should ask me not to take by ourselves but she didn’t want to serve us just bad face to blame us ,quite strange we are the guest as she is just a waitress look like she is our boss ,really bad she is lady have a ponytail and not thin one , another is ok .really bad experience and wont stay this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Winsy C., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jin Room Division Manager

AccorHotels certified review
Anonymous Business - 04/04/2018
« Good impression since booking »

Staff was very helpful when I called to make a reservation. This is a good start for me and it’s actully my second time staying here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shen Hsien W., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

AccorHotels certified review
Rizalito C. Families - 03/04/2018

Ibis was my family's home for 4 days inKorea, the warm smiles of the reception staff was an indication of good things to come. The house keeping made sure our beds are in order and the fridge is well stocked with water bottles. Lacking sleep due to very early flight but your team made sure our rooms were available as soon as we check in. One thing is very sure ... our family made memories in Korea and your family is a part of that very nice memories.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rizalito C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

TripAdvisor review
Solo travel - 12/03/2018
« Great Stay »

Good Hospitality. Room is clean although a bit small. Hotel receptionists are very helpful. But during peak period, they might not as attentive as we thought. Walking distance to Dongdaemum fashion square. Overall is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louis739 Thanks your feedback for us and our future guests. As regarding your comment we will more consider our service to be better. Thanks again to share your experience. We hope to see you again in sooner future. Have a great week~ Sincerely yours, Hwangbo, Suk

AccorHotels certified review
Louis Solo - 11/03/2018
« Good Experience »

Room a bit small but overall is satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luh En W., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin Room Division Manager

AccorHotels certified review
Laurie Couples - 06/03/2018
« Convenience and the place is tidy »

It was not bad to stay for short trip as the place is tidy and easy to access to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurle, Thank you for the kind review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jin Room Division Manager

AccorHotels certified review
C. C. E. Solo - 04/03/2018

Breakfast not much choose.

Our hotel has responded to the review
Our hotel has responded to the review

Dear chen E. C., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

AccorHotels certified review
Jebsen C. Couples - 28/02/2018
« Good location »

Front desk staff very friendly. Room is bright with openable window. However, the house keeping staff did not pay attention to my dnd tag on the door knob. They came in and made our bed which was quite not acceptable. Luckily, i didnt loose anything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chi Shing Jebsen c., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However I am sorry to see that you faced an issue of not pay attention to DND tag; please accept my apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

AccorHotels certified review
Annie A. Business - 18/02/2018
« Good location and service »

Good location with underground excess to 2 subway stations. Good concierge service and very helpful in restaurant location guide. No working area if it is for business trip except the grap n go area. But it will be noisy and a bit cold in Winter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annie A., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive a kind feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin Room Division Manager

AccorHotels certified review
Anonymous Friends - 07/02/2018
« Friendly staff n clean room »

The location is a bit off as it located in the middle between 2 stations. Other than that its a nice hotel property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for the kind review of our hotel! We are glad that you praise our staff and hope to see you again soon. Sincerely, Jin Room Division Manager

AccorHotels certified review
Cm Couples - 25/01/2018
« Up to standard »

The hotel is up to ibis standard in terms of services and cleaniness. But the bed sheets seem not so clean that there is dust and dirt though I can feel that the house keeper has already worked hard to make the room tidy and comfort. The toilet gives bad smell occasionally. And, The room size is very small and is not user-friendly. There is lack of space for me to keep my luggage and hang my clothes especially in winter. Some staff at the front desk does not speak English very well. And they didnt show familarity with the tourist spots of seoul. I have questioned about the information of the tourist spots and some cycling information along the Hangang. The staff were not able to give me information about the spots but i did appreciate his hard work in searching for related information despite of which was eventually found out to be wrong. Moreover, the hotel was not so close to the subway as expected. It took more than 10 minutes walk. But there are some convenient shops nearby. the location is acceptable. Most importantly, the skybar is very disappointing that it is not really a bar but a resting area even without a kiosk. Comparing the ibis ambassador dongdaemun and the ibis budget dongdaemun, i would prefer the budget one though the price of the budget one has gone so high as much as the ambassador one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moniz C., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

AccorHotels certified review
David Families - 17/01/2018
« Crazy weather »

Good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jin Room Division Manager

AccorHotels certified review
George F. D. Families - 06/01/2018
« Satisfied! »

I booked the larger room and was not disappointed. Room size was adequate and well design with efficient use of space. Hotel is relatively new and well located. Breakfast was simple but adequate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorge Antonio M., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

AccorHotels certified review
Prof. T. Business - 05/01/2018
« Prof. Tolly.S.A. M. »

My experience was generally good and the staff members were very helpful but the hotel is not well known by many taxi drivers hence for 50% of the drivers did not know it or took me to the blue Ibis .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tolly M., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

TripAdvisor review
L2458EWlisac Family - 01/01/2018
« good location »

good location just opposite of toyoko-inn hotel. is very convenience for taking Bus 6002 from airport to hotel. but is very small , not enough place for open suite case. price quite high may be due I travel over Christmas period.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L2458EWlisac Thanks to leave your experience with us. And Sorry to late reply. In your comment, Our room is quite small but we are try to better service even economy hotel ^^. During Christmas period,, Price was a little bit higher than other season, but compare to other hotels, Our hotel price is not too much jump it ^^. Anyway, we are hope to meet you again and again as keep contact with us. Thank you and Happy new year~ ^^ Sincerely yours, Hwangbo, Suk

AccorHotels certified review
Fairuz Friends - 21/12/2017
« Convenient and comfortable »

Me and my 2 other friends had a pleasant stay for our 9 Nights. The hotel was definitely well situated, and made our trip much easier. A few steps away from the subway entrance, and a couple of minutes walk from the airport bus, bus stop. There's a convenient store next door as well. Situated on a quiet street, it is a blessing after a long day outside and you just want some peace and quiet. Front desk was always happy to help with our requests and questions, and the house keeping team was superb, always a smile on their faces. Hopefully I can return again soon, for another adventure in Seoul.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fairuz S., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin Room Division Manager

AccorHotels certified review
Logan Couples - 28/11/2017
« Pleasant and convenient. »

Front desk staff were very helpful and friendly. Hotel was conveniently located near the metro. Room was a little small and could have been bigger to suit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Logan, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jin Room Division Manager

AccorHotels certified review
Iain A. S. Solo - 27/11/2017
« Overcrowded poor breakfast small rooms »

Arrived at hotel to crowded lovy with chinese tourist groups. Room was tiny and cramped. Breakfast was poor selection cold food crowded poor customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iain S., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jin Room Division Manager

AccorHotels certified review
Ms I. Friends - 18/11/2017
« Good experience. Convenient, nice and clean. »

Good experience. Convenient, nice and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jin Room Division Manager

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