Hotel - ibis Ambassador Seoul Dongdaemun
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ambassador Seoul Dongdaemun Hotel

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4.0/5 311 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Early Check In
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 242 rooms
  • 203 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 72 connecting rooms
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 347 reviews

Our guest reviews for ibis Ambassador Seoul Dongdaemun

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 311 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Friends - 07/02/2018
« Friendly staff n clean room »

The location is a bit off as it located in the middle between 2 stations. Other than that its a nice hotel property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for the kind review of our hotel! We are glad that you praise our staff and hope to see you again soon. Sincerely, Jin Room Division Manager

AccorHotels certified review
Cm Couples - 25/01/2018
« Up to standard »

The hotel is up to ibis standard in terms of services and cleaniness. But the bed sheets seem not so clean that there is dust and dirt though I can feel that the house keeper has already worked hard to make the room tidy and comfort. The toilet gives bad smell occasionally. And, The room size is very small and is not user-friendly. There is lack of space for me to keep my luggage and hang my clothes especially in winter. Some staff at the front desk does not speak English very well. And they didnt show familarity with the tourist spots of seoul. I have questioned about the information of the tourist spots and some cycling information along the Hangang. The staff were not able to give me information about the spots but i did appreciate his hard work in searching for related information despite of which was eventually found out to be wrong. Moreover, the hotel was not so close to the subway as expected. It took more than 10 minutes walk. But there are some convenient shops nearby. the location is acceptable. Most importantly, the skybar is very disappointing that it is not really a bar but a resting area even without a kiosk. Comparing the ibis ambassador dongdaemun and the ibis budget dongdaemun, i would prefer the budget one though the price of the budget one has gone so high as much as the ambassador one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moniz C., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

AccorHotels certified review
David Families - 17/01/2018
« Crazy weather »

Good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jin Room Division Manager

AccorHotels certified review
George F. D. Families - 06/01/2018
« Satisfied! »

I booked the larger room and was not disappointed. Room size was adequate and well design with efficient use of space. Hotel is relatively new and well located. Breakfast was simple but adequate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorge Antonio M., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

AccorHotels certified review
Prof. T. Business - 05/01/2018
« Prof. Tolly.S.A. M. »

My experience was generally good and the staff members were very helpful but the hotel is not well known by many taxi drivers hence for 50% of the drivers did not know it or took me to the blue Ibis .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tolly M., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

TripAdvisor review
L2458EWlisac Family - 01/01/2018
« good location »

good location just opposite of toyoko-inn hotel. is very convenience for taking Bus 6002 from airport to hotel. but is very small , not enough place for open suite case. price quite high may be due I travel over Christmas period.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L2458EWlisac Thanks to leave your experience with us. And Sorry to late reply. In your comment, Our room is quite small but we are try to better service even economy hotel ^^. During Christmas period,, Price was a little bit higher than other season, but compare to other hotels, Our hotel price is not too much jump it ^^. Anyway, we are hope to meet you again and again as keep contact with us. Thank you and Happy new year~ ^^ Sincerely yours, Hwangbo, Suk

AccorHotels certified review
Fairuz Friends - 21/12/2017
« Convenient and comfortable »

Me and my 2 other friends had a pleasant stay for our 9 Nights. The hotel was definitely well situated, and made our trip much easier. A few steps away from the subway entrance, and a couple of minutes walk from the airport bus, bus stop. There's a convenient store next door as well. Situated on a quiet street, it is a blessing after a long day outside and you just want some peace and quiet. Front desk was always happy to help with our requests and questions, and the house keeping team was superb, always a smile on their faces. Hopefully I can return again soon, for another adventure in Seoul.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fairuz S., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin Room Division Manager

AccorHotels certified review
Logan Couples - 28/11/2017
« Pleasant and convenient. »

Front desk staff were very helpful and friendly. Hotel was conveniently located near the metro. Room was a little small and could have been bigger to suit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Logan, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jin Room Division Manager

AccorHotels certified review
Iain A. S. Solo - 27/11/2017
« Overcrowded poor breakfast small rooms »

Arrived at hotel to crowded lovy with chinese tourist groups. Room was tiny and cramped. Breakfast was poor selection cold food crowded poor customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iain S., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jin Room Division Manager

AccorHotels certified review
Ms I. Friends - 18/11/2017
« Good experience. Convenient, nice and clean. »

Good experience. Convenient, nice and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jin Room Division Manager

AccorHotels certified review
Y. F. F. Solo - 15/11/2017
« very good »

This is a very nice and comfortable hotel.The staff service is very nice. I buy the cafe latte in hotel is taste good.I come alone and feel the hotel is save and comfortable. If have room service about food and drink delivery room is more good.^^ If hotel give more transport information is better.If the toilet rubbish bin have a big plastic bag is better due i have some dirty tissue paper put inside just feel is more clean if have the plastic bag. If have free breakfast also good.In future if have any hotel discount please feel free to contact me. Thank you very much! Good Luck! From,Y. F. F. FANNIE.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F. Fei Y., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

AccorHotels certified review
Thao Friends - 14/11/2017
« Such a nice stay »

We arrived early in the morning and the staff gave us the room without any extra fee. The limousine bus from and to Incheon International Airport is just opposite the hotel which is extremely convenient for budgeted travelers. Public transportations like bus and MRT are also in walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thi Phuong Thao P., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

AccorHotels certified review
Cinthia Friends - 09/11/2017
« Comfortable »

So far so good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yee Man L., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

TripAdvisor review
Family - 05/11/2017
« Hassle free stay at budget hotel »

Check in was fast and easy without much hassle. Staff was good & willing to assist when requested. Room clean & comfortable for those choosing for budget hotel. Near to food and shopping area. By bus from Incheon Airport to Hotel was also easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keng B Thank you so much your great comment for us such as good staff, comfortable etc~. I and our team is always proud of our service even for budget hotel. And our hotel is quite convenience location for airport and city travel. Anyway, Thanks again to share your experience. We are hope to see you again. Have a good day. Sincerely yours, Hwangbo, Suk

AccorHotels certified review
Unang H. Couples - 11/09/2017
« Value for Money »

Great customer service - clean and great location- close to public transport and shopping centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Unang H., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However I am sorry to see that you faced an issue of special attention as a Le Club Accorhotels member I do apologize and I promise you that more than special attention as a Le Club Accorhotels member next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

AccorHotels certified review
Ngai Families - 14/08/2017
« Satisfactory Stay »

The room was clean & comfortable. Staff were friendly and professional. However, the room was small even by ibis standard, and the location is not convenient as it's in the middle of two metro stations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ngai U., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

AccorHotels certified review
Fernando Business - 29/07/2017
« Small, breakfast simple but should be more adequate for ocidental guests. »

Really small room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fernando Vergueiro F., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Dongdaemun. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jin Room Division Manager

AccorHotels certified review
Nuri Couples - 27/07/2017
« staff is good but housekeeping is must be better. »

We like our hotel :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nuri Y., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However I am sorry to see that you faced an issue of housekeeping Team. We will discuss about retraining of HK team; please accept my apologies Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

AccorHotels certified review
James T. Solo - 26/07/2017
« Best place to stay in heart of Dongdaemun! »

Ibis Ambassador provides a truly international and friendly atmosphere where visitors, both frequent and first-timers, can live comfortably. High quality service, fantastic staff and ideal location to the Dongdaemun and Myeongdong districts only minutes away. Buffet breakfast and rooms fully air-conditioned during summer months when humidity and heat is at its highest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James T., We very much appreciate your comments regarding your stay at the Ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. May I kindly request you to review our hotel on Trip Adviser and share your positive experiences on the following link. https://www.tripadvisor.co.kr/Hotel_Review-g294197-d10…-Reviews-Ibis_Ambassador_Seoul_Dongdaemun-Seoul.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin, Kim (Mr.) Room Division Manager ibis Ambassador Seoul Dongdaemun

AccorHotels certified review
Julien C. Families - 12/07/2017
« Easy access to all must seen spots and great comfort per price paid. »

it was so easy to reach the hotel from Incheon Int'l airport which I did not expect. Once we arrived to hotel. the warm welcome from hotel's staffs and check in procedure was simple and easy. Room is fine and clean. hotel and facilities is new. all in all, I am happy with price I paid. More, metro is just next by and easy to go to all must seen spots and even for shopping as well. Breakfast is fresh and cool, I like the style and taste they manage to provide. hotel reception has good knowledge of sightseeing places and do provide helpful tips when we encounter questions and need advices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julien c., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Dongdaemun. It is always a pleasure to receive kind feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jin Room Division Manager

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