Hotel - ibis Ambassador Busan Haeundae
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ambassador Busan Haeundae Hotel

4.0/5 122 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • GIMHAE INT AIRPORT (Paying)
    • KIMHAE INT AIRPORT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)

Business services

  • 2 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
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Hotel location

Our rooms

  • 237 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 927 reviews

Our guest reviews for ibis Ambassador Busan Haeundae

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 122 reviews
Alex Solo - 11/07/2018 AccorHotels certified review
« Good stay in great location »

Very nice hotel, good breakfast, excellent location. Smaller room, but well designed.

Anonymous Friends - 05/07/2018 AccorHotels certified review
« Clean, comfy, and good value »

The room was as advertised, very clean and comfortable for me and my companions. The staff members were helpful and friendly. I’m very happy with the accommodations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theresa K., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

A. T. Business - 01/07/2018 AccorHotels certified review
« Why only can check in after 3pm? »

Why only allow to check in after 3pm. As one day is 24hours, we pay for one full day and if check in at 3pm and check out must be 12pm, it is only less than 24 hours? As I’m frequent flyer but this is the first time I encounter such a bad “Standard” from IBSIS hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. A., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,JUNG

Anonymous Couples - 27/06/2018 AccorHotels certified review
« Decent »

Comfy bed, great bath, ok location. No service, awkward reception that force you up to the 20th floor to check in. If you are looking for a great place to sleep, this hotel is it, but thats all it is. Clean, quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas E., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Anonymous Couples - 25/06/2018 AccorHotels certified review
« Nice and comfortable »

The occomadations were comfortable and relaxing. The breakfast was not our cup of tea though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donald C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

B. Couples - 23/06/2018 AccorHotels certified review

The sea view room can only see a small part of the sea view. there is no bathtub in room ,its different from description But the sauna and gym are satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Sam Families - 21/06/2018 AccorHotels certified review
« Super Clean and Great Breakfast »

Great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samuel K., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Anonymous Friends - 20/06/2018 AccorHotels certified review
« Nice room and good location »

Very nice room and great location. Staff seemed a bit busy though at the front desk. Could have been a bit more polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul G., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

L. C. Business - 09/06/2018 AccorHotels certified review

nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear c. L., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Na Friends - 05/06/2018 AccorHotels certified review
« Haeundae Stay »

Amazing staff and facility

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nelson A., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manger Angela,Jung

Kelly Families - 04/06/2018 AccorHotels certified review
« No welcome on front desk »

the check in floor is on 20th floor, no bell boy service n welcome staff on ground floor, I feel like staying at BNB not hotel. Front desk rejected my request for early check in, but she not even concern about where I come from, my husband n I with a 5 years old taking night flight to Busan, reaching hotel around 10am. We really tired n wish to have a warm welcome but the front desk girl just said NO to me and ask me come back at 3pm. This is really sad for me. If can't make it by 10am but maybe can arrange earlier as we are travel with a young boy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yen Tan W., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Anonymous Business - 04/06/2018 AccorHotels certified review
« It's better to reconsider the number of elevators to accommodate the number of guests »

The room was fine but I wasn't happy with the check-in process. I waited there for some time (> 10 min) although only 2 guests were being processed at the reception and 2 receptionists handled them. The biggest problem was I wasted my life by waiting for the elevator in the morning and evening. I needed to skip breakfast because of that congestion in the whole week. It's terrible user experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keiichi K., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Adli A. A. L. Business - 04/06/2018 AccorHotels certified review
« Fantastico »

Nice hotel nice service, restaurant good view form the top

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bin Abdul l. A., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Hjsj Solo - 04/06/2018 AccorHotels certified review
« Bon »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jay Sung Joong H., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Kayc H. Couples - 04/06/2018 AccorHotels certified review
« Tidy hotel / rooms had everything I needed for the short stay / bed was super comfy »

Was excellent, easy check in. No hassle. Rooms were tidy, bed was awesome. Bathroom nice and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kollin H., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Fang Business - 02/06/2018 AccorHotels certified review
« Nice clean hotel close to beach »

Hotel room is clean and neat. However, the breakfast is not up to bar for the hotel in Korea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fang Chen C., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Dwb Business - 01/06/2018 AccorHotels certified review
« Satisfactory with just a couple of niggles »

Satisfactory with just a couple of niggles: 1. I found the "upside down" arrangement of the hotel with reception and breakfast on the top floors frustrating because there were sometimes rather long waits for the lifts to come. I could also find no stairway as an alternative. 2. Why do you not supply a knife with the cutlery for breakfast? This was most annoying: one eats using a knife and fork, except for soup or dessert for which one uses a spoon. The lack of a knife was very poor - how was I supposed to eat my bacon and eggs? or butter my toast? without a knife. Very poor. Otherwise the stay was very acceptable, and the staff were freindly and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David B., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Traveledfromuk Business - 01/06/2018 AccorHotels certified review
« Not bad »

Pros: Clean room, nice staff Cons: bad breakfast, slow lifts

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed A., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Yong Z. Business - 30/05/2018 AccorHotels certified review
« Senior Staff Enginee »

A Spacious, clean and comfortable suite at a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yonghuang Z., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Anonymous Business - 29/05/2018 AccorHotels certified review
« A quiet and affordable hotel »

The room was small but quiet. There was no noise audible from other guests which was very good. The location of reception is inconvenient at the top floor. I did not use the restaurant so cannot comment on it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jussi Tapani K., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

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