ibis Ambassador Busan Haeundae Hotel 3 stars

TripAdvisor rating 4.0/5 150 reviews
ibis Ambassador Busan Haeundae
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Hotel extras

  • Located in Haeundae

  • 237 modern guest rooms

  • Web coner and Complimentary WIFI

  • 2 Meeting Rooms

  • Contemporary rooms featuring the signiture Sweet bed by ibis

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
Leisure and activities
  • Fitness centre
Business services
  • 2 meeting room(s)
  • Congresses/conventions
  • Self service business centre

Hotel location

ibis Ambassador Busan Haeundae

12 Haeundaehaebyeon ro
237 Beon gil
Haeundae gu
48093
busan
korea, republic of

Tel: +82516301100

Fax: (+82)51/6301101

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUSAN STATION :   1003 DONGBAEK ISLAND

  • HAEUNDAE STATION :   LINE 2 HAEUNDAE/EXIT 5

  • By plane

    GIMHAE INT AIRPORT At 25.7km / 15.97 miles - Shuttle paying

  • By plane

    KIMHAE INT AIRPORT At 28km / 17 miles - Shuttle paying

  • By train

    BUSAN KTX STATION At 17.5km / 10.87 miles

GPS :35.160361, 129.157949

Our accommodations

Standard Room with 1 Queen Bed

  • Max. number of persons: ‌3
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with 3 Single Beds

  • Max. number of persons: ‌3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard Room with 1 Queen Bed and Sofa

  • Max. number of persons: ‌3
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Suite Room with 1 King Bed and Sofa

  • Max. number of persons: ‌3
  • Area: From 66
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: International

Offering innovative and varied cuisine to satisfy all your cravings, whether it be for something sweet, savory... or both!

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 175 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Ambassador Busan Haeundae

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,873 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

150 reviews

Could be better

Customer review rating 4.3/5

Pl K. Families - 08/07/2019 AccorHotels certified review

I've booked 2 rooms (Family room and triple room). The hotel has great location and we really love that it is closed to Haeundea beach. We have 3 people[2 adult + 1 child(age 10)], and request for extra pillow and blanket as there were only 2 sets on the bed. We were told that it is chargeable. It would be perfect if Ibis is flexible to provide additional pillow and blanket for free. Overall, we had a good stay and the room are very clean. Thank you.

Very friendly, & prompt service

Customer review rating 4.3/5

Jeffrey S. Business - 06/07/2019 AccorHotels certified review

Very enjoyable, staff spoke fluent English, & made me feel at home

Dear Jeff S., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Good hotel that could be better

TripAdvisor rating 4.0/5

hylands41 Couples - 04/07/2019 TripAdvisor review

This is a good hotel with comfortable rooms and cold air conditioning. The biggest negative for us was that they advertise a restaurant and bar, even with a picture of a martini glass. The reality is a breakfast room whic closes at 10 am for breakfast and noon for your welcome (soft) drink. Our welcome drink was restricted to a take out soft drink. Toally misleading. This is a shame as the hotel is in a good location only one block from the beach. We would stay again because of the location but feel the addition of a cafe or restaurant with an evening bar would raise the satisfaction and rating.

Great

Customer review rating 4.3/5

Sergei B. Business - 24/06/2019 AccorHotels certified review

This is a pretty nice place for a short staying

Dear Sergei B., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Offcie Manager Angela Jung

Amazing

Customer review rating 4.3/5

Raissa Friends - 24/06/2019 AccorHotels certified review

The hotel had great and friendly staff.

Dear Raissa O., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Offcie Manager Angela Jung

Won't Be Staying Again

Customer review rating 4.3/5

Saul A. Friends - 23/06/2019 AccorHotels certified review

Because of your cancellation and change polucy won't be staying or referring again.

Dear Saul A., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Home away from home

Customer review rating 4.3/5

Dickson Business - 17/06/2019 AccorHotels certified review

Great location and easy access to tourist sites and business districts

Dear Dickson C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Budget hotel, but hardly a budget price

Customer review rating 4.3/5

Sam Couples - 12/06/2019 AccorHotels certified review

Right from the start it was frustrating, with a very long wait for a lift to the 20th floor to check in. The breakfast and service at breakfast was poor, and the room was bizarre, with a see through door for the toilet, which connects with the lounge.

Dear Samuel Jai B., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Comfort in the hub

Customer review rating 4.3/5

Choogoh Couples - 05/06/2019 AccorHotels certified review

Comfortable room in great location. Close to haeundae beach and walk to tourist attraction. Close to haeundae train station (green 03) and so easy access to other attraction.

Dear Choo Leong G., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Single traveler, single night.

Customer review rating 4.3/5

Rohan Solo - 04/06/2019 AccorHotels certified review

Comfortable, clean, good breakfast, good location.

Dear Rohan L., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Great Stay: Wonderful Location / Friendly Staff

Customer review rating 4.3/5

C. C. H. Families - 04/06/2019 AccorHotels certified review

Book a room for a short get away. Location is perfect and staff are friendly and price point is spot on.

Dear Chu H. C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Small room at the beach of Haeundae

Customer review rating 4.3/5

Ella T. Couples - 26/05/2019 AccorHotels certified review

Room is small but functional, everything you need. Very good beds, Internet perfect. Small fridge perfect to store medicines. Missing a bit more information about the area, a concierge would have been appreciated as we had no plans. But the tourist office was not far and helped us out planning our days in Busan. Good to see initiatives for sustainability but still offering plastic straws, which is a shame!

Dear Edith V., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Awesome Location x Comfortable

Customer review rating 4.3/5

Tomoko Families - 26/05/2019 AccorHotels certified review

It located in many local restaurants and near to the Haeundae Stn !! Sauna was great able to see beach from the bath. Quite and large room has baggage space. The receiptions were very nice, awesome services !

Dear Yoshio O., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung
Customer review rating 4.3/5

Anonymous Business - 24/05/2019 AccorHotels certified review

Room was fine. The air conditioning system was noisy. The hotel gym was completely unsatisfactory. It was not a gym, having 1 very limited weights machine.

Dear Ben C., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Quality Stay

Customer review rating 4.3/5

C. B. H. Business - 21/05/2019 AccorHotels certified review

Convenient location; clean room and freindly staff at receitpion.

Dear Bun H. Mr C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Uncomfortable greeting

Customer review rating 4.3/5

Ki H. L. Business - 17/05/2019 AccorHotels certified review

Very uncomfortable reception!!

Dear Kihyung Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

It was a great experience

Customer review rating 4.3/5

B. Business - 10/05/2019 AccorHotels certified review

I stayed there two nights with my friend for a conference which was held in Busan. I really loved the environment and which locates near beach side. Rooms were cleaned on time and nice facilities. I appriciate the staffs who are working there with helping tendency. overall i had a great experience there

Dear B., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Feont Office Manager Angela Jung

Great hotel with great service, close to the beach

Customer review rating 4.3/5

Roelien Couples - 09/05/2019 AccorHotels certified review

Excellent experience. We had a great time. The bed was wonderful. We had English channels to watch. Great overall

Dear Roelien P., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Feont Office Manager Angela Jung

It was great.

Customer review rating 4.3/5

T. S. Friends - 03/05/2019 AccorHotels certified review

The room was clean, nice view by looking outside the room. Inside the room, things provided were more than needed, for examples, towels, slippers… we had a great experience.

Dear S. T., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

good price , very clean . sauna was asian on-sen.

Customer review rating 4.3/5

George Solo - 30/04/2019 AccorHotels certified review

very good

Dear Ionita G., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung
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