Hotel - ibis Ambassador Busan Haeundae
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ambassador Busan Haeundae Hotel

4.0/5 142 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • GIMHAE INT AIRPORT (Paying)
    • KIMHAE INT AIRPORT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)

Business services

  • 2 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
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Hotel location

Our rooms

  • 237 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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Your meetings and events

4.3/5 AccorHotels Rating 1,448 reviews

Our guest reviews for ibis Ambassador Busan Haeundae

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 142 reviews
Ferdi H. Couples - 07/01/2019 AccorHotels certified review
« Love this Ibis »

I had a pleasant stay at Ibis Haeundae, go the room upgraded with living room. It is the best Ibis I have visited in the world.

Evangeline L. Families - 01/01/2019 AccorHotels certified review
« Good service »

Staff are helpful

D Couples - 28/12/2018 AccorHotels certified review
« Great value and location »

Great for sleeping and dropping by a home base while exploring haeundae or busan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David F., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Jayhan Couples - 19/12/2018 AccorHotels certified review
« Mr »

Clean and convenience, especially we like a breakfast option.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jae Woon. We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Youngkwan K. Business - 16/12/2018 AccorHotels certified review
« It was great stay~!! »

Great location, clean room, beautiful smile.... It couldn't be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Youngkwan K., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Syed N. Couples - 08/12/2018 AccorHotels certified review
« satisfactory »

It has all the basic facilities needed. The room is a bit small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Syed N. S., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Anonymous Business - 05/12/2018 AccorHotels certified review
« splendid »

Thank you for the excellent room and service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenichi K., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Fernando A. Families - 30/11/2018 AccorHotels certified review

Very professional staff at reception desk Good breakfast Comfy room

B H. Families - 26/11/2018 AccorHotels certified review
« Great location, a little noisy. »

The hotel was a quick walk to the beach and many restaurants. Not terribly far to the subway. The check-in desk is on the 20th floor, which is a little strange, but we'd encountered something similar at another hotel in Busan, so not totally unexpected. The building across the street was under construction, which was a bit noisy, and sound in general carried from the hallway. The rooms were very hot when we arrived, and didn't get much cooler. Breakfast was ok, but maybe not worth the price. Food was not kept warm enough. Staff was polite, however the maid kept asking us to tell her or room numbers in front of another customer in the hall. Although this might be something a Korean would not mind, as it is very safe here, Westerners do not want strangers knowing their room number. Especially when you are clearly headed out of the room for a while. This hotel was a very good price for the location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brandi H., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Tdk Couples - 21/11/2018 AccorHotels certified review

Rooms were small but comfortable. Amenities lacking in the bathroom. Breakfast buffet was a disappointment. Having to go to 20th floor for check-in and check-out was very unusual and a waste of guests time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tae Dong K., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Sunshine86523 Friends getaway - 17/11/2018 TripAdvisor review
« Stayed only for a night »

Since we stayed only for the night it's quite difficult to review but the cleanliness is good and location is also good Free breakfast can improve with live egg omelette counter otherwise excellent for the money spend

Mijeong K. Couples - 14/11/2018 AccorHotels certified review
« Good value for money! »

Smell little strange. Other than that, everything was okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mi Jeong K., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Anonymous Business - 12/11/2018 AccorHotels certified review
« 10 »

Very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rakesh C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela.Jung

Andy N. Business - 07/11/2018 AccorHotels certified review
« Clean and compact room. »

Pleasant experience Very convenient location Clean and good room for business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy N., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela,Jung

Kevin Business - 04/11/2018 AccorHotels certified review
« As expected for an IBIS »

Location was good and the room have the same IBIS decorations as others I have been in other than being slightly bigger than the ones in Europe. Asked for sea view as we were close to thebsea and was surprisingly offered one. Other colleagues did not ask and ended up facing a construction site with the noise as well. I was lucky. The breakfast was ok but got very bored after 2 weeks of the same thing. N jot variation. The lift in the region seems to be programmed weird as it was not an IBIS only issue as both lifts tend to go up and down together which makes waiting at any point very long. We had to take the stairs down one day 19 floors cause the lift kept being busy for over 10minutes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Koomaressen G., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Daniel H. Business - 31/10/2018 AccorHotels certified review
« Comfortable »

Everything was fine but the towels in the toilet was too stiff. It was not soft but hard. Other than that it was good.

Our hotel has responded to the review
Our hotel has responded to the review

H. Daniel님께, ibis Ambassador Busan Haeundae 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 이비스 앰배서더 부산 해운대 호텔 객실팀 지배인 정지화 드림.

Marty Solo - 31/10/2018 AccorHotels certified review
« Too short »

The gym was super small with only two running machine, one bicycle machine, and one elliptical machine. After working out on the thread mill, I took a shower and dipped into the Spa. I was surprised to see the dirty water and did not find any satisfaction in the mild warm water. You can see the dead skin, tiny particles of poop, and pubic hair floating in the mild warm water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin O., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Rj Business - 31/10/2018 AccorHotels certified review
« To small breakfast room and amount of lifts not suffcient. »

For the rest was ok. But breakfast space far to small and only 2 lifts is far to less to accommodate the amount of guests. As result breakfast getting to the first floor takes 1 hour!!! (normally I do it in 20 min)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hendrik J., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela JUNG

Gina A. R. Solo - 30/10/2018 AccorHotels certified review
« My 1st Choice in Busan »

Although my room was not ready when I arrived, I was able to use that half hour wait to grab something to eat nearby, so, it wasn't such an inconvenience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zurina A., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela.Jung

J Business - 26/10/2018 AccorHotels certified review
« Inefficient »

Lobby on the 20 floor is very inefficient. It slowed down the elevators because everyone needed to go to 20/19 floor to get to lobby or food. Lobby on floor 1 would minimize confusion and reduce the amount of times people had to go up and down. Every morning, cleaning ladies would run up to me to ask about cleaning, which got annoying fast. My bathroom smelt like someone smoked a cigarette in it, probably due to leaking ventilation from other rooms. I had to keep my bathroom fan on to keep the smell out. Room felt too small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamaica K., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

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