Hotel - 3 Nagas Luang Prabang - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

3 Nagas Luang Prabang - MGallery by Sofitel

4.5/5 670 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Boules/petanque (Paying, Nearby)
    • Bowling (Paying, Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30
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Hotel location

Our rooms

Each of our 12 character-filled rooms is unique and beautifully furnished with dark, exotic wood. Enjoy a luxurious night's sleep in Lamache House (former ice cream shop to the royal palace) or Khamboua House (built for the king's counsellor in 1903).

  • 15 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
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4.7/5 AccorHotels Rating 350 reviews

Our guest reviews for 3 Nagas Luang Prabang - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 670 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Worapot P. Friends - 11/07/2018 AccorHotels certified review
« Memorable moments in my vacation trip »

Unforgettable trip at Luang Prabang. Great setvice mind from staff. Good location. Design was nice. So impression with room design.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It was nice that i met you during check in as personal, i am very happy and pleasure to receive positive feedback from you, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality and provide the best services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Noy Assistant House Manager 3Nagas Mgallery - Luang Prabang

Sompop S. Friends - 09/07/2018 AccorHotels certified review
« Good service but disappointing for mistake from booking system »

Hotel staffs are nice, good hospitality and friendly. However, there was the mistake of booking as I booked the room with breakfast but it was included only first day (I stayed for 2 days) and the second day wasn't included (I booked from Accor page) also no complimentary drink as benefit of accor plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. We hope you will accept our apologizes concerning the inconveniences. During your stay, do not hesitate to come directly to us, our team is available 24h/7 for you, to make your stay as pleasant as possible. In the future, we will be very happy to make your reservation directly at the hotel by phone or email, to avoid any misunderstanding due to the Accor website. It is always a pleasure to receive positive feedback concerning our staff service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

Anonymous Families - 29/06/2018 AccorHotels certified review
« History, convenient and wonderful hospitality »

The location is super convenient. Most attractions and activities are within walking distance, if transportation is required, there's plenty around. Staff members are warm and courteous and always attentive. We moved over to Sofitel after our stay in 3 Nagas and we didn't need to do any check-in as all our information were transferred over and the hospitality continued by the Sofitel staff. It was seamless and indeed very pleasant. One evening, we missed the shuttle back to Sofitel by a few minutes, the staff called the driver and he returned to pick us after dropping off the previous passengers. I'm glad we decided to stay at both the sister hotels during our visit. We were able to experience the cooperation and synergy between the 2 hotels, the history and tradition in one and the lush grounds and modernity of the other. It was indeed the best of both worlds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback concerning our both hotel services provided I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are delighted to read that you enjoyed your time with us , All the team is here to make your stay memorable and create for you wonderful souvenirs. Our goal is to personalize each experience . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Noy Assistant House Manager 3Nagas Luang Prabang

Auliya R. Solo - 28/06/2018 AccorHotels certified review
« Strategically located in the heart of Luang Prabang City, nice bedroom and great hospitality »

It was an amazing experience, and I truly experience the real meaning of "Feel Welcome" here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Noy Assistant House Manager 3Nagas Luang Prabang

N. K. Y. Couples - 19/06/2018 AccorHotels certified review
« An authentic stay »

The staff are very attentive but also able to offer good suggestions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kieng Y. N., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very happy to hear that you liked our suggestions, we really want our guests to have a unique and memorable experience in our wonderful city. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

Yoshi Couples - 17/06/2018 AccorHotels certified review
« Totally Satisfied »

Good hospitality and services shown to us for entire of our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. We are sure that your feedback will serve as a great encouragement to all of our team. Once again we would like to apologize for the inconvenience concerning the noise from the guests in the room next door. Please for your next stay in any of our Accor property, do not hesitate to let us know any inconvenience/issue which could affect the comfort of your stay. The team is here to create for you a memorable experience and the most comfortable stay. As we strive to continuously improve the quality of our services thank you for sharing your feedback and we are looking forward to welcome you soon again. Sincerely, 3NGS Noy Assistant House Manager 3Nagas Luang Prabang

Juli K. Families - 15/06/2018 AccorHotels certified review
« good and homely »

Thank you for preparing tidbits for us in the sticky rice container every night! It was a nice gesture. It was a good idea to have mosquito net over my bed! I love it. Audrey went all the way out to collect more information about the flower that my grandfather loves and also arranged for a birthday gift for him.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., Thank you very much for your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It was a pleasure to meet you all and receive such positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and thank you to your dad for sharing his knowledge. I hope we will welcome you soon again. Sincerely, 3NGS Audrey Alcaide House Manager 3Nagas Luang Prabang.

M. R. Friends - 15/06/2018 AccorHotels certified review

A day before my travelling date to Luangprabang I got the email from the hotel that my room was in bad condition bad smell so I had to move to the main hotel outside the city and I was shocked and insisted to stay in the city. This email made me feel negative about your hotel. However, when I arrived 3nagas , everything had changed my mind completely. The service was so perfect especially Audrea. She was kind, friendly, very service-mind. Every staff helped me very well with big smile. I and my friend really enjoyed staying at your hotel and will come back again for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., Thank you very much for your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always encouraging to receive positive feedback. Once again I am sorry for the inconvenience and rudeness of our reservation team email which was completely inaccurate. I was a pleasure to meet you and welcome you in our property, I am delighted to read that you enjoyed your time with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Audrey Alcaide House Manager 3Nagas Luang Prabang

Bachelor07… Solo - 13/06/2018 AccorHotels certified review
« Historic and classic hotel with excellent location »

Excellent location close to all the important temples and Puxi mountain for stunning sunset. Breakfast was excellent with a rich variety of local cuisine. Room was traditionally characteristic by using red wood and local decoration. Staff was accommodating and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Hong, We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to welcome you and receive your positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Audrey Alcaide House Manager 3Nagas Luang Prabang.

995aa2222 Friends getaway - 09/06/2018 TripAdvisor review
« Luang Prabang »

My colleague and I made a short trip to Luang Prabang for some R&R after our global annual finance meeting in Bangkok. We chose to stay at 3 Nagas by Sofitel based on the recommendations of our other colleagues who had been there. I must say we were not disappointed. We were very pleased with the rooms and services we received and it is indeed a true gem to be recommended to future travellers to Luang Prabang. Even though I had a small issue with my room but the manager (Mr Chin) acted very quickly to resolve the issue once he heard of my complaint. The staff - concierge and restaurant servers— had all shown the “best-in-class” professionalism in their service. Lots of kudos to the team! I would certainly recommend the food at 3 Nagas and the rosella ice cream is a must try! I had a few servings of that even though I am not an ice-cream fan! The location of the hotel is also one of the best. So very convenient for our very short stay. We could do all the “must-do” (other than Kuangsi Falls) just a few minutes walk from our hotel. To sum it all up: I highly recommend the3 Nagas to anyone planning to visit Luang Prabang. I would definitely stay there again if and when I am back in Luang Prabang with my family. P.S. do ask for rooms 13, 14 or 15.

Adi W. G. Families - 07/06/2018 AccorHotels certified review
« Enjoy my stay here »

first arrived at the hotel was welcome by the staff with the welcome drink, check in was fast and the good thing is when i enter my room, the air temperature is already cool, room was well decorated just a minor interior detail need to be take care, also some corner on the room, but overall it was a good experience and stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.g., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The details you mentioned about the room conditions will be taking care of in the month to come, thank you for mentioning. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Audrey Alcaide House Manager 3NGS Luang Prabang

Cathy G. Couples - 05/06/2018 AccorHotels certified review
« We had a wonderful stay at 3 Nagas and would highly recommend this wonderful place to anyone! »

We were cared for very well, there was a slight problem with smoking from the next rooms verandah polluting our environment. This problem was seen to very promptly and we were given an upgraded room. The breakfast was magnificent, the staff wonderful, the room and bed very comfortable and lastly the location perfect. We could not fault this lovely boutique hotel- thank you all for a wonderful stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.G., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your kind understanding concerning the smoker guests next door to your room. I am glad we found a better solution for your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Audrey Alcaide House Manager 3Nagas Luang Prabang.

Chomnan C. (. Business - 02/06/2018 AccorHotels certified review
« Perfect boutique hotel, restaurant and services »

I was stay at 3 Nagas Luang Prabang - MGallery by Sofitel for 2 nights, the hotel located is perfect and easy to walk nearby night market...etc. The restaurant offer great food especially local food and staff are friendly and helpful. Everything are perfect except pillow and bedding are too soft but it's fine because I believed all people they love it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.C., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, especially our chef! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Audrey Alcaide House Manager 3Nagas Luang Prabang

Claire M. A. P. W. Families - 30/05/2018 AccorHotels certified review
« Loved the 3 Nagas »

We thoroughly enjoyed our stay at 3 Nagas, it was rusted, authentic and the staff were delightful. I think the size makes the stay so much more personable. Everyone was wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M. and Welfair, Thank you very much your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. It was a sincere pleasure to welcome you in property and take care of your stay like we knew each others for a long time. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope we will see you soon again. Sincerely, 3NGS Audrey Alcaide House Manager 3Nagas Luang Prabang

Paul F. Friends - 30/05/2018 AccorHotels certified review
« A delightful change from the ordinary is to be had at the 3 Nagas »

Everything from check in, house keeping, room service, breakfasts, all staff and atmosphere of this delightful hotel serve to culminate in a complete escape. The restaurants are amazingly good with attentive staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you very very much for your brilliant review about your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for mentioning every department even the Housekeeping who are often forgotten. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you thank you thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Audrey Alcaide House Manager 3Nagas Luang Prabang.

Rodney L. Friends - 28/05/2018 AccorHotels certified review
« Service and staff makes a difference »

We love almost everything about the hotel except that we had Room 9 on the ground floor. We could not sleep the first night as the guest staying above us makes loud noises when he/she/they walked in their room. The wooden floor offers very poor sound insulation. Service was warm, personal and efficient. The hotel would score a perfect 10 if not for the noise upstairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.L., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all the team. It was such a delight to speak to you and I regret that i could be more available. Audit times are gone so I hope we will have the chance to welcome you again. Thank you again for sharing your experience. Sincerely, 3NGS Audrey Alcaide House Manager 3Nagas Luang Prabang.

V. P. Families - 23/05/2018 AccorHotels certified review
« Can't wait for the next stay at 3N »

Just great, Audrey and the team are outstanding

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur V., Ce fut un réel plaisir de vous accueillir de nouveau au 3Nagas. J’espère que votre fille Anouck est bien rétablie. Merci d'avoir pris le temps de commenter votre séjour dans notre établissement. A très bientôt. Cordialement. 3NGS Audrey Alcaide House Manager 3Nagas Luang Prabang.

L. J. H. Solo - 20/05/2018 AccorHotels certified review
« Satisfied through and through »

I was my first time in Laos and my stay at 3 Nagas was a splendid experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., WOW! We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Audrey Alcaide House Manager 3Nagas Luang Prabang.

Family - 18/05/2018 TripAdvisor review
« Great Place to Stay in Center of Luang Prabang »

The hotel is ideally situated in the old town between the night/day markets and Wat Xieng Thong on the other side of the isthmus. The hotel has excellent Lao cuisine and the service is excellent with very friendly front desk and folks in the restaurant. We had a very enjoyable 3 days and the rooms were very cosy in an old Lao house.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles, Thank you very much for your 5 stars review. It was a pleasure to welcome you and your family for these couple of days in Luang Prabang. Thank you for the team, I will pass on your feedback to them. I hope to welcome you soon again. Regards. Audrey

Mrs E. B. Solo - 08/05/2018 AccorHotels certified review
« Mrs Elisa B. »

The services is excellent. Miss Noi is very welcoming and professional and handle the question proficiently. The room is very clean and equip with all the simple necessities and I feel at home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elisa , Thank you very much for your comments about your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure for me to make you feel at home. I am happy to receive a good feedback from you. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Noy Assistant House Manager 3Nagas Luang Prabang.

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