Hotel - 3 Nagas Luang Prabang - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

3 Nagas Luang Prabang - MGallery by Sofitel

4.5/5 693 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Boules/petanque
    • Bowling

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30
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Hotel location

Our rooms

Each of our 12 character-filled rooms is unique and beautifully furnished with dark, exotic wood. Enjoy a luxurious night's sleep in Lamache House (former ice cream shop to the royal palace) or Khamboua House (built for the king's counsellor in 1903).

  • 15 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.7/5 AccorHotels Rating 396 reviews

Our guest reviews for 3 Nagas Luang Prabang - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 693 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Peg Solo - 03/11/2018 AccorHotels certified review
« Beautiful hotel, excellent service »

I had an excellent, enjoyable three-night stay at 3 Nagas. The hotel itself is beautiful and relaxing. The food was delicious. Above all, service was very attentive. The staff were terrific - friendly, helpful and attentive. I would have loved to stay longer!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Margaret W., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcome you in the future! Sincerely, Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

Kerry P. Solo - 28/10/2018 AccorHotels certified review

Besides the odd hiccup which I attribute to language, with scheduling tours etc. I would have to say the stay was excellent. The accomodation was first class and the staff friendly and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kerry Alan P., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

Surin Couples - 26/10/2018 AccorHotels certified review
« very good »

satisfy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Surin P., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

Kelvin Couples - 24/10/2018 AccorHotels certified review
« It was wonderful given the location and convenience to many nearby attraction. »

I love it and would consider staying again if the price is not so steep. Overall experience is comfortable n pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kelvin, We thank you very much for your comments regarding your stay experience at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement and improvement to all of our staff as we strive to continuously enhance the quality of our services. As our building is protected by the UNESCO and is 120 years old with a traditional wooden floor, the goal is to keep as much as possible the Lao tradition. I apologize for the inconvenience concerning the creaking noise and will improve the maintenance work. Thank you again for sharing your experience, and do not hesitate to contact us during your stay in the future as our objective is to make your stay as pleasant as possible. Sincerely, Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

Ac Couples - 16/10/2018 AccorHotels certified review
« Very nice staff except in the Sofitel part »

Just a remark: the swimming pool is located in the Sofitel Coumpound (10 min from the 3 Nagas), but no infrastructure to put a swimming suit except the small toilets that are located near the restaurant... You should have a simple room for the 3 naga customers to dress/undress.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur C., Merci d'avoir pris le temps de noter notre hotel. Merci aussi pour vos commentaires sur la chambre, nous avons retrouve le scotch! Je ferai passer votre remarque concernant le vestiaire pour la piscine au Sofitel. Je vous dis a bientot et bonne journee. Cordialement. 3NGS Audrey Alcaide House Manager 3Nagas Luang Prabang

L. Z. Solo - 11/10/2018 AccorHotels certified review
« Boutique »

I spent a wonderful night. Lovely building and interior. Comfortable bed. Accommodating staff. Appreciate the turndown service, very sweet and warm. Amenities and facilities are in good condition and of good quality. I like the tea selection and French coffee press at the minibar, which is a really considerate touch. Thank you Sidi for processing my check-in and helping to arrange my itinerary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ziyn L., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Narawadee Couples - 08/10/2018 AccorHotels certified review
« we have wonderful nights at the Les 3 Nagas »

Beautiful hotel, great customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Narawadee I., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noy

Kevin Couples - 08/10/2018 AccorHotels certified review
« Great Staff »

From the moment we arrived Noy at the front desk was attentive, professional, friendly and very organized. She set the tone for the entire stay and helped us have a wonderful experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. My first mission is to make you feel welcome in our little city and it is always an enjoyment to give you the little tips I know from Luang Prabang to make your stay as authentic as possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noy Assistant House Manager 3 Nagas Luang Prabang- MGallery by Sofitel

Brett Families - 07/10/2018 AccorHotels certified review
« Top class service, excellent location »

Exceptional service by multiple staff, always attentive, friendly and supportive. Excellent location central to everything. Enjoyable breakfast and dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHADAPORN J., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback from you that our team made you and family have good memorable moment experience, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Noy Assistant House Manager 3NagasLuangprabnag

BewtyKullawat Family - 30/09/2018 TripAdvisor review
« good location & very friendly and helpful staffs! »

Highly recommend for those who travel to Luang Prabang because1. location is near popular tourist destination e.g. Xiongtong temple, National Museum, morning merit in front of hotel2. hotel staffs are very helpful, friendly, and kind. They always ask if you need anything. 3. hotel contacted me 1 week before the trip asking if I would like to go anywhere or book anything to ensure my trip is pleasant. 4. their restaurant is known for authentic laos cuisine which I enjoyed (compared to other restaurants i went during this trip). By the way, breakfast is also decent. Things that i would suggest for improvement (but it is not a big deal anyway) are1. Toilet floor is wooden so it can get a bit messy when floor is wet. 2. hotel does not have facilities. But it is meant to be small & cozy in the middle of preserved street. If guest wants to use facilities, hotel allows the guest to use at Sofitel not far away from hotel.

Bewty Families - 29/09/2018 AccorHotels certified review
« Good location, very friendly and helpful staffs »

Overall, hotel is decent and highly recommended. Improvement areas can be 1) wooden floor especially in toliet that can be wet and messy, 2) no TV but i assume it is intended to make guest spend time with charm of luang prabang, 3) air con could have worked faster. What i like are 1) hotel staffs are very friendly, kind, and helpful. Literally all of them. They always ask if we need anything, 2) restaurant offers quite nice laos food. To be honest, laos food restaurants i went throughout this trip were not really enjoyable but 3nagas is relatively much better. Also, breakfast they serve is quite nice too, and 3) location is great. You can do morning merit right in front of the hotel. You can ask hotel to prepare sticky rice but at hotel rate. Or you can buy from local people there in front of hotel too at cheaper cost. I chose to let hotel prepare. Hotel is not far away from famous temple xiongtong, from night market, and from national musuem.

Sikarin S. Couples - 27/09/2018 AccorHotels certified review
« Chill stay »

Very nice and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIKARIN S., Thank you very much for your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Noy Assistant House Manager 3Nagas Luang Praabang

Richard B. Couples - 19/09/2018 AccorHotels certified review
« 3 Nagas in my TOP 3 worlwide hotel »

Audrey and her staff was very kind and professionnal to us. Feeling like at home. Nice to have staff who can anticipate our needs. We will be back for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., , We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. We were very happy to welcome you at 3 Nagas and make your stay as relax and pleasant as possible. After a week with us, you are part of our Lao family! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

Solo travel - 08/09/2018 TripAdvisor review
« Probably the best place ever, solace and warmth »

In about a day or two of staying there I referred to my room at 3 Nagas as my home. ‘Am heading home’ is what I would say which speaks volumes of the people, warmth, service, care and of course the charm of the 3 Nagas. I will be back for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharif, Thank you very much for you comment regarding 3 Nagas Luang - MGallery by Sofitel. We already miss you at the hotel, your kindness really touch us! We you are completely part of our family and we are waiting you to come back home! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

Sharif R. Solo - 06/09/2018 AccorHotels certified review
« A place with a heart, difficult to call it anything but home »

I am out of words to express what I felt was now a home for me, not a hotel. While the property itself has its own charm, the people led by Audrey and Sophiane are amongst the finest I’ve known. They are sensitive, caring, loving and beyond hospitable. I will be back as the 3 Nagas is now an extension of my family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharif, We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. We were delighted to welcome you here in our hotel. You are an amazing person, with a big heart. We will remember all the super interesting conversations we had together, your generosity is a wonderful example for all of us. You are now part of our Lao family. We are very happy to read that you enjoyed your time in our cultural little city, create memorable souvenirs is our first priority and it is the reason we love our job so much! It is always a pleasure to receive positive feedback. we will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit with your mother, will be as pleasant as the previous one. Sincerely, Audrey and Sophiane 3 Nagas Luang Prabang- MGallery by Sofitel

D. Q. A. Couples - 05/09/2018 AccorHotels certified review
« Wonderful service, friendly and warm staffs, »

I am so please to stay at your hotel, the hotel is small but you arrange me a very big room, with warm asmosphere. I feel like at home. I appreciate your teams very much, support me in everymatter. Nothing to complaints. wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Quynh A. D., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. We are glad to read that you enjoyed your stay with us. We really want our guests to feel part of our family. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophiane 3 Nagas Luang Prabang - MGallery by Sofitel

Jennie L. Friends - 31/08/2018 AccorHotels certified review
« Uncomplicated and relaxing »

I think you have a wonderful team to make guests feel comfortable, well looked after and just the perfect amount of attention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennie, Thank you very much for your comment and choosing our hotel for you stay with Carmel and Kali. It was a real pleasure to meet you and the girls. I am glad that you had a great time with us, thank you for the little note highly appreciated (and the tips for the team). I hope we will have the opportunity to welcome you soon again in Luang Prabang or somewhere else... All the best. 3NGS Audrey and the team. Luang Prabang.

E. C. Families - 14/08/2018 AccorHotels certified review
« Mrs E. C. »

The hotel is full of character and its location is ideal for sightseeing, restaurants and shopping. The hotel staff were caring as well as thoughtful and helpful in organising our requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear E., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. As our hotel location is in the heart of the town, you can just access to every where in the town by walk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Noy Assistance House Manager 3Nagas Luangprabang

Family - 12/08/2018 TripAdvisor review
« Charming and nostalgic. »

Rich in character and conveniently located near the town centre we’re well looked after by friendly and helpful staff of this hotel. They’re fantastic in ensuring comfort and enjoyment during our stay and provided invaluable assistance in arranging transport and accommodation for the next part of our holiday in the country.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Cook, Thank you very much for your comment concerning 3 Nagas Luang Prabang - MGallery by Sofitel. We are deligthed to read that your family and yourself enjoyed your stay at 3 Nagas. The most important for us is to make your holidays in Luang Prabang memorable, and make you feel at home. It is with pleasure that we helped you organize your next stop in Laos! I will share your feedback with all the team, It will give them motivation to continue to deliver the best service for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

W. Z. Solo - 06/08/2018 AccorHotels certified review
« Cozy accommodation and friendly staff »

Jus like this small town - Luana Prabang, 3 Nagas also gave me a very nice memory and travel experience. The elegent building, friendly and nice staff, good food, everything is so perfect. I believe I will be back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Z. W., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. All the 3 Nagas team was very happy to welcome you here in our wonderful historic city. Our first mission is to create for you memorable souvenirs by welcoming you in our family and make you feel at home. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

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