Hotel - 3 Nagas Luang Prabang - MGallery by Sofitel
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Mgallery by Sofitel Hotel

3 Nagas Luang Prabang - MGallery by Sofitel

Vat Nong Village 
0600  LUANG PRABANG
DEMOCRATIC REPUBLIC LAO

587 reviews
TripAdvisor Rating Based on 587 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Outdoor unheated pool  (Nearby)
  • Boat excursions  (Nearby)
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Other sports activities
    • Bicycle hire facilities
    • Boules/petanque (Paying, Nearby)
    • Bowling (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Boules/petanque (Paying, Nearby)
    • Bowling (Paying, Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30
See all services

Hotel location

Our rooms

Each of our 12 character-filled rooms is unique and beautifully furnished with dark, exotic wood. Enjoy a luxurious night's sleep in Lamache House (former ice cream shop to the royal palace) or Khamboua House (built for the king's counsellor in 1903).

  • 15 rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.7/5 AccorHotels Rating Based on 199 reviews

Our guest reviews for 3 Nagas Luang Prabang - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 587 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Hwee B. Friends - 14/08/2017
« I don't usually leave reviews, so this says a lot. ;) »

Most excellent, the location was most fantastic - save a little bit of street noise as we were staying at room 8, which was facing the road. Check in was prompt, and we were given a good brief on what to expect during our stay as well as tips on getting around etc. I wanted to give a shoutout to the hotel manager (I forgot her name - short hair lady) - as she was always attentive and welcoming whenever we had any queries at all. The transfer to Sofitel after our stay at 3 Nagas was also promptly arranged, no fuss at all. Similarly, any waiting time (e.g. to catch a transfer back to Sofitel) was also swiftly addressed. We always felt very welcomed and taken care of during our short stay.

AccorHotels certified review
Chris Families - 10/08/2017
« Fantastic hotel in the centre of Luang Prabang with access to the Sofitel too »

Lovely hotel in a central location. Audrey, the manager, was friendly and helpful. We really enjoyed our stay and will return.

AccorHotels certified review
So D. Families - 09/08/2017
« Very classic hotel and friendly staffs »

I stayed three nights at M Gallery hotel. It gave me a very satisfaction impression. Staffs working there was really nice and helpful as well as very proactive to assist me .Room was big and comfortable. I will travel there and stay in M Gallery again.

AccorHotels certified review
Daniel Families - 18/07/2017
« Nice located old renovated hotel in Luang Prabang »

Staff very friendly and attending. Compliments! Room was ok, based the fact of a wooden old house. A bit noisy and no TV available, huge gaps at the terrace door and the windows, ideal for the mosquitoes. Service and food/ breakfast very good, wide selection. Would come back for a next stay.

AccorHotels certified review
Weer Friends - 14/07/2017
« Service-mind staff and nice location »

We got pre-arrival notification and questions regarding our request to stay at the hotel. Our requests were fulfilled and the services are well above our expectation. Hotel staff keeps monitoring clients to offer services.

AccorHotels certified review
Siriporn Families - 12/07/2017
« Excellent service »

The beautiful hotel has the uniqueness of Luang Prabang. Quiet suitable for relaxation. Dinner at the restaurant is delicious and inexpensive. Excellent service staff (Ms.Noy) and great help. Location is very convenient.

AccorHotels certified review
L. K. Families - 10/07/2017
« Mr »

The overall property is very well mainained and clean. The staff are all very friendly and attentive to your needs. Makes the stay much warmer and enjoyable. The selection of foods is also good with many interesting Laotian cuisines. I think this is important because I would like to experience the local environment as much as possible. Small things to improve regarding the room: the cable to the shower noozle is a lttle too short and the matress is too soft for me (may not apply to others as my won matress is much firmer).

AccorHotels certified review
Sai Couples - 04/07/2017
« What a wonderful way to experience Luang Prebang »

We checked in late in the afternoon and were greeted with fresh fruit juice and big smiles. Our luggage was taken up a beautiful orange circular staircase and we were shown to our large room with an even larger balcony overlooking the main street. While this might sometimes be a problem, in this case it was superb as we could watch the morning ritual of the Monks receiving alms right from our balcony. The room itself had an extremely comfortable bed, outlets near the bed so we could charge our phones (in fact plenty of outlets in the whole room), a sitting area with a desk and couch and coffee table, which was laden with fresh fruit. The bathroom was also well appointed and the shower was good and strong. There were robes and slippers (in two sizes so I did not have to wear one that was huge on me). We had dinner at the famous restaurant - why go somewhere else when one of the best in town is just downstairs?! The food was delicious and we think, very authentically Lao. I had the buffalo which was tender and delicious (my first time!). The next day we had lunch there again and had the fixed menu Lao meal, and everything was wonderfully delicious. Breakfast was included with our room. It was a combination buffet and menu. The buffet included croissants and breads, cereal, stir-fried vegetables, yogurts, and fresh fruit. The menu included the traditional Western breakfast (eggs, omelets, French toast, pancakes) or traditional Lao breakfast. And great Lao coffee! The staff could not have been more attentive, friendly, accommodating and knowledgeable. If I had any complaints, it was that on our first morning I asked where the local market was, and rather than showing me on the map, the gentleman at the front desk just pointed us down the street. But the market is one block off the main street so we never found it. It was partially my fault for not making clear that we were still new to town. In addition to being right on the path of the Monks' morning walk (which is one of the main reasons people come to Luang Prabang), the hotel is located in the midst of the historical center, walking distance from all the temples, shops, restaurants, and night market. Could not have been more convenient.

AccorHotels certified review
Martin Families - 28/06/2017
« Great service in old style ambiance »

Had a twin room with my son in a room with character but all necessary comforts. Beds were comfortable, bath was nice and black out shutters - which staff closed in the afternoon - were much appreciated for sleep. I liked the choice of leaf herbal teas (and coffee) in the room. Room cleaning was immaculate and touches such as leaving fruit and turning the bed covers down in the evening. Breakfast was nice - the choice of western and Lao dishes, the service and the setting. Staff from the French Managers to all the local staff were excellent to a person.

AccorHotels certified review
Anonymous Families - 28/06/2017
« Nice hotel »

My family staying 4 nights at 3 Nagas hotel . We felt very relaxing and love so much of the hotel atmosphere ,friendly staffs and the location. We love the hotel food and took 2 nights dinner here. However, one thing I would like to feedback is I have pre-order the offering food ( a basket of glutinous rice)from hotel for next morning Alms giving ceremony . The staff told me be ready about 5.30am but when I came down, the seat and food have not ready yet. This is a bit disappointed since some people already gather in front of the hotel road.

AccorHotels certified review
Lisa S. Families - 27/06/2017
« The hotel and staff made our stay amazing!!! »

From the time we arrived until we left the staff went out of their way to make sure that we had everything we needed. We had a few glitches but they made sure that they were taken care of in the most accommodating way. We loved the location. So close to the night market and great shops all around. We were able to wake up and walk out our door to watch the monks come by for their daily alms….very special. We ate at the restaurant two nights in a row because it was so amazing the first night we had to go back. I would come back and stay longer…just a great place!!!

AccorHotels certified review
Joyce F. Friends - 25/06/2017
« Memorable stay »

Love the location of the hotel, room and hotel decor. Staff were friendly and helpful.

TripAdvisor review
Family - 25/06/2017
« Heritage charm and nice service touches »

This hotel is lovely. I stayed with my son in a twin room. Heritage building meant charm but nice modern touches such as very comfortable beds, complimentary leaf teas and coffee in the room with tea pots, coffee plunger etc. Service was impeccable Room cleaned. Plus shutters closed in later afternoon to insure total blackout for sleep. Breakfast was nice and the service, friendly and efficient. This is a very well run hotel. I live in Lao - in Vientiane, not LP - and the service I received here was as good as I've had in this country in all respects. A big thumbs up from me..

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, CravenCottageLaos, We really appreciate your review and all your nice words regarding your stay and culinary experiences at 3 Nagas. Thank you very much for choosing our hotel, it was a real pleasure to welcome and serve you. We hope we have the chance to welcome and serve you again soon. We wish you a wonderful day. Best regards, Kao, Audrey and 3 Nagas Team

AccorHotels certified review
Kay P. Friends - 19/06/2017
« R15 »

My staying at 3 Nagas was great and sound. Just only one think that I concerned with which was the sound of night animal that running around the room. I assumed that it might be Mickey Mouse.

AccorHotels certified review
Tay W. C. Families - 15/06/2017

stay was what i had expected

AccorHotels certified review
Rvrh Families - 11/06/2017
« Fine Vintage Hospitality and Accommodation »

Very helpful staff. Authentically Rustic setting, but air-con worked (and was badly needed in the 36C heat!).

AccorHotels certified review
David B. Families - 23/05/2017
« Heritage stay »

We stayed in a beautiful old room with a balcony overlooking the garden and the daily alms giving ritual. Spectacular. Friendly staff. The family, including a 1 year old and a three year old, were very comfortable. Would definitely recommend.

AccorHotels certified review
Marcia J. Couples - 15/05/2017
« Beautiful people in a beautiful setting »

The staff were extremely caring and welcoming. The room was spacious and the bed and pillows allowed us to get the best nights sleep during our stay. Having the breakfast room so close by and watching the traffic go by was a nice way to welcome in the start of every day. Staff could not do enough for us. Rooms were very clean and inviting. The grounds were relaxing and calming. A wonderful place to discover the city of Luang Prabang.

AccorHotels certified review
Anonymous Solo - 09/05/2017

For the most part very enjoyable. The staff and food were great. There were minor niggles with mosquitoes in my room and it was a little noisy at times but i appreciate this is in part due to the nature/age of staying in a heritage building and it being located on a main road.

AccorHotels certified review
Anonymous Solo - 01/05/2017

Room was spacious, bed was cozy, and lovely small lobby and outside casecade but hotel facility was too old in general, especially in bathroom (like toilet and toilet cover (much smaller) was not matched, and it was broken and bathtub is too old as well) if you can't renovate this property, better change this kind of small things first. A bit disappointed bathroom amenities, but I like the sense how you decorate in bathroom sink with small elephant and small plant, and also hang small broom and heart shape on the door for Houskeeping. Breakfast was good & set menu at restaurant was fantastic (but it's a bit salty) I paid USD240++ for one night (due to holiday season), it's obviously overpricing, but Hotel staff was very kind and offered excellent service every time.

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