Hotel - 3 Nagas Luang Prabang - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

3 Nagas Luang Prabang - MGallery by Sofitel

4.5/5 687 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Boules/petanque
    • Bowling

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30
See all services

Hotel location

Our rooms

Each of our 12 character-filled rooms is unique and beautifully furnished with dark, exotic wood. Enjoy a luxurious night's sleep in Lamache House (former ice cream shop to the royal palace) or Khamboua House (built for the king's counsellor in 1903).

  • 15 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.7/5 AccorHotels Rating 370 reviews

Our guest reviews for 3 Nagas Luang Prabang - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 687 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Solo travel - 08/09/2018 TripAdvisor review
« Probably the best place ever, solace and warmth »

In about a day or two of staying there I referred to my room at 3 Nagas as my home. ‘Am heading home’ is what I would say which speaks volumes of the people, warmth, service, care and of course the charm of the 3 Nagas. I will be back for sure.

Sharif R. Solo - 06/09/2018 AccorHotels certified review
« A place with a heart, difficult to call it anything but home »

I am out of words to express what I felt was now a home for me, not a hotel. While the property itself has its own charm, the people led by Audrey and Sophiane are amongst the finest I’ve known. They are sensitive, caring, loving and beyond hospitable. I will be back as the 3 Nagas is now an extension of my family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharif, We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. We were delighted to welcome you here in our hotel. You are an amazing person, with a big heart. We will remember all the super interesting conversations we had together, your generosity is a wonderful example for all of us. You are now part of our Lao family. We are very happy to read that you enjoyed your time in our cultural little city, create memorable souvenirs is our first priority and it is the reason we love our job so much! It is always a pleasure to receive positive feedback. we will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit with your mother, will be as pleasant as the previous one. Sincerely, Audrey and Sophiane 3 Nagas Luang Prabang- MGallery by Sofitel

D. Q. A. Couples - 05/09/2018 AccorHotels certified review
« Wonderful service, friendly and warm staffs, »

I am so please to stay at your hotel, the hotel is small but you arrange me a very big room, with warm asmosphere. I feel like at home. I appreciate your teams very much, support me in everymatter. Nothing to complaints. wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Quynh A. D., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. We are glad to read that you enjoyed your stay with us. We really want our guests to feel part of our family. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophiane 3 Nagas Luang Prabang - MGallery by Sofitel

Jennie L. Friends - 31/08/2018 AccorHotels certified review
« Uncomplicated and relaxing »

I think you have a wonderful team to make guests feel comfortable, well looked after and just the perfect amount of attention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennie, Thank you very much for your comment and choosing our hotel for you stay with Carmel and Kali. It was a real pleasure to meet you and the girls. I am glad that you had a great time with us, thank you for the little note highly appreciated (and the tips for the team). I hope we will have the opportunity to welcome you soon again in Luang Prabang or somewhere else... All the best. 3NGS Audrey and the team. Luang Prabang.

E. C. Families - 14/08/2018 AccorHotels certified review
« Mrs E. C. »

The hotel is full of character and its location is ideal for sightseeing, restaurants and shopping. The hotel staff were caring as well as thoughtful and helpful in organising our requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear E., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. As our hotel location is in the heart of the town, you can just access to every where in the town by walk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Noy Assistance House Manager 3Nagas Luangprabang

Family - 12/08/2018 TripAdvisor review
« Charming and nostalgic. »

Rich in character and conveniently located near the town centre we’re well looked after by friendly and helpful staff of this hotel. They’re fantastic in ensuring comfort and enjoyment during our stay and provided invaluable assistance in arranging transport and accommodation for the next part of our holiday in the country.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Cook, Thank you very much for your comment concerning 3 Nagas Luang Prabang - MGallery by Sofitel. We are deligthed to read that your family and yourself enjoyed your stay at 3 Nagas. The most important for us is to make your holidays in Luang Prabang memorable, and make you feel at home. It is with pleasure that we helped you organize your next stop in Laos! I will share your feedback with all the team, It will give them motivation to continue to deliver the best service for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

W. Z. Solo - 06/08/2018 AccorHotels certified review
« Cozy accommodation and friendly staff »

Jus like this small town - Luana Prabang, 3 Nagas also gave me a very nice memory and travel experience. The elegent building, friendly and nice staff, good food, everything is so perfect. I believe I will be back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Z. W., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. All the 3 Nagas team was very happy to welcome you here in our wonderful historic city. Our first mission is to create for you memorable souvenirs by welcoming you in our family and make you feel at home. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

Alan Couples - 03/08/2018 AccorHotels certified review
« Superb hotel & staff »

6 nights and everything exceeded expectations. The location was excellent. The room perfectly fitted out, and especially the huge covered balcony overlooking the main road where we could watch tge monks each morning at 5.30am. Staff were especially kind, welcoming and considerate. Overall one of the best hotels we've stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan E., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jessica R. Solo - 29/07/2018 AccorHotels certified review
« Amazing customer service! »

My experience was very relaxing. All of the staff was very warm and helpful. The accommodations were outstanding! Would most definitely recommend your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. We were very happy to have you with us at 3 Nagas. After 11 hours by bus, we hope you enjoyed relax at Sofitel as well as your excursions organized by your travel agent. Our first mission is to make you feel at home, with family by providing a personalize service every day. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noy Assistant House Manager 3 Nagas MGallery by Sofitel

Anonymous Couples - 27/07/2018 AccorHotels certified review
« A classic boutique hotel with fantastic staff »

We had a very enjoyable 6 night stay at this classic boutique hotel. With easy access to all of the delights of Luang Prabang it makes an ideal base. All the staff were exceptional and the restaurant was excellent. Overall we had a great stay and highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet, Dear Brian, We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. We were so happy to have both of you here at 3nagas same as we have you at our sister hotel Sofitel last year as well. We are pleased to hear that you enjoyed our restaurant, your daily cocktails were the best way to relax and chill at the end of the day! We hope you will accept our apologizes concerning the maintenance problems. As you know our building is part of the heritage city since more than 120 years, it is a daily challenge. I thank you for your feedback, it will help us for the future. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sou and Noy 3 Nagas Luang Prabang - MGallery by Sofitel

Fenny Families - 19/07/2018 AccorHotels certified review
« Wonderful »

I love the environment and warm hospitality from all the staff at 3 Nagas especially to Ms Audrey the operation Manager. She been so helpful and considerate. I would love to come back definitely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially to Ms. Audrey my manager because now she on holidays in France will back on 1st August and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, We look forward to welcome you soon and will provide the best as pleasant as the previous one . Sincerely, 3NGS Noy Assistant House Manager 3nagas Luang Prabang

Mike Solo - 16/07/2018 AccorHotels certified review
« Amazing experience in Luang Prabang »

Everything was perfect. I was traveling solo from US and spent two nights at 3 Nagas. Everything was 5 start from check in to check out. Thank you to the staff for making this trip amazing. Location was walking distance to all the sights; restaurant had something for everyone; staff was always willing to help & provide recommendations. This was the highlight of my trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. Your stay with us was full of adventures, and I am very happy to read that you enjoyed the recommendations we give to you, sharing our little tips to make your stay memorable is the best part of our job! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I wish you will enjoy the end of your trip in Asia, full of adventures and funny situations! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophiane & Noy 3 Nagas Luang Prabang - MGallery by Sofitel

Sukanat Friends - 15/07/2018 AccorHotels certified review
« Very attentive staff »

Good facility in the room and very attentive staff and service both at reception and resaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Our first mission is to create memorable moments for our guests as per our services full of passion, but also as per our local atmosphere and products. I am sure that this feedback will serve as an encouragement to all the team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Worapot P. Friends - 11/07/2018 AccorHotels certified review
« Memorable moments in my vacation trip »

Unforgettable trip at Luang Prabang. Great setvice mind from staff. Good location. Design was nice. So impression with room design.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It was nice that i met you during check in as personal, i am very happy and pleasure to receive positive feedback from you, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality and provide the best services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Noy Assistant House Manager 3Nagas Mgallery - Luang Prabang

Sompop S. Friends - 09/07/2018 AccorHotels certified review
« Good service but disappointing for mistake from booking system »

Hotel staffs are nice, good hospitality and friendly. However, there was the mistake of booking as I booked the room with breakfast but it was included only first day (I stayed for 2 days) and the second day wasn't included (I booked from Accor page) also no complimentary drink as benefit of accor plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. We hope you will accept our apologizes concerning the inconveniences. During your stay, do not hesitate to come directly to us, our team is available 24h/7 for you, to make your stay as pleasant as possible. In the future, we will be very happy to make your reservation directly at the hotel by phone or email, to avoid any misunderstanding due to the Accor website. It is always a pleasure to receive positive feedback concerning our staff service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

Anonymous Families - 29/06/2018 AccorHotels certified review
« History, convenient and wonderful hospitality »

The location is super convenient. Most attractions and activities are within walking distance, if transportation is required, there's plenty around. Staff members are warm and courteous and always attentive. We moved over to Sofitel after our stay in 3 Nagas and we didn't need to do any check-in as all our information were transferred over and the hospitality continued by the Sofitel staff. It was seamless and indeed very pleasant. One evening, we missed the shuttle back to Sofitel by a few minutes, the staff called the driver and he returned to pick us after dropping off the previous passengers. I'm glad we decided to stay at both the sister hotels during our visit. We were able to experience the cooperation and synergy between the 2 hotels, the history and tradition in one and the lush grounds and modernity of the other. It was indeed the best of both worlds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback concerning our both hotel services provided I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are delighted to read that you enjoyed your time with us , All the team is here to make your stay memorable and create for you wonderful souvenirs. Our goal is to personalize each experience . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Noy Assistant House Manager 3Nagas Luang Prabang

Auliya R. Solo - 28/06/2018 AccorHotels certified review
« Strategically located in the heart of Luang Prabang City, nice bedroom and great hospitality »

It was an amazing experience, and I truly experience the real meaning of "Feel Welcome" here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 3NGS Noy Assistant House Manager 3Nagas Luang Prabang

N. K. Y. Couples - 19/06/2018 AccorHotels certified review
« An authentic stay »

The staff are very attentive but also able to offer good suggestions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kieng Y. N., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very happy to hear that you liked our suggestions, we really want our guests to have a unique and memorable experience in our wonderful city. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

Yoshi Couples - 17/06/2018 AccorHotels certified review
« Totally Satisfied »

Good hospitality and services shown to us for entire of our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. We are sure that your feedback will serve as a great encouragement to all of our team. Once again we would like to apologize for the inconvenience concerning the noise from the guests in the room next door. Please for your next stay in any of our Accor property, do not hesitate to let us know any inconvenience/issue which could affect the comfort of your stay. The team is here to create for you a memorable experience and the most comfortable stay. As we strive to continuously improve the quality of our services thank you for sharing your feedback and we are looking forward to welcome you soon again. Sincerely, 3NGS Noy Assistant House Manager 3Nagas Luang Prabang

Juli K. Families - 15/06/2018 AccorHotels certified review
« good and homely »

Thank you for preparing tidbits for us in the sticky rice container every night! It was a nice gesture. It was a good idea to have mosquito net over my bed! I love it. Audrey went all the way out to collect more information about the flower that my grandfather loves and also arranged for a birthday gift for him.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., Thank you very much for your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery by Sofitel. It was a pleasure to meet you all and receive such positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and thank you to your dad for sharing his knowledge. I hope we will welcome you soon again. Sincerely, 3NGS Audrey Alcaide House Manager 3Nagas Luang Prabang.

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