Hotel - Novotel Chennai Chamiers Road
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Novotel Chennai Chamiers Road Hotel

4.5/5 35 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CHENNAI INTL APT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With modern, well designed rooms and suites offering option of king or twin beds, shower cubicle in bathroom, health faucet, WIFI & access to fitness centre. You are sure to have a comfortable stay.Premier room offers additional features & facilities such as higher floor rooms, 4 Pcs laundry, Evening snacks and beverages & 15% discount on Food and Beverage.

  • 110 rooms
  • 96 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 105 reviews

Our guest reviews for Novotel Chennai Chamiers Road

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 35 reviews
Vijay R. Solo - 17/10/2018 AccorHotels certified review
« Pleasant and awesome »

It was a very good experience overall, especially by front desk agent bhaskar who was very helpfull and willing to go extra mile to assist the guest

Ankita Business - 17/10/2018 AccorHotels certified review
« Bad Hospitality by Dine-in and reception team »

I checked in to the hotel at around 9:30-45 pm. I tried reaching to in-room dinning through extension however no one picked up even after couple of attempts. Then guest service team connected me to in room people. I requested for a cup of milk which they said will be delivered soon. When I did not get it for 50 minutes, I reminded them again. The response to it was the person is on his way. I was awake till 12 midnight and I never got the order. I had to sleep hungry. Before ordering, I specifically checked if you provide milk or not and your team said yes. When I complained at the reception and asked for managers email Id, the person casually gave Front desk manager business card. He did not bother to ask about the issue or gave me the hotel manager card. This is a very pathetic gesture from your team. Also, none offered to help me with my room and luggage. I was handed over the keys. I am quite appalled by the service of Novotel. I am based out of Mumbai and all my Novotel Juhu experience has been fantastic. However, with this experience I am disappointed in the brand

Violet H. Couples - 16/10/2018 AccorHotels certified review
« excellent »

The check-in and stay as well as the services were all great.

Dwijen Business - 15/10/2018 AccorHotels certified review
« Sahariah »

very good

Julia Business - 08/10/2018 AccorHotels certified review
« Very good hotel and great customer service »

Thank you to the hotel staff, from the check-in to check-out, I enjoyed my stay and will be back. The restaurant is also very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giulia B., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samy Sakthivel General Manager

Nipuna L. Business - 06/10/2018 AccorHotels certified review
« Great infrastructure but not enough staff »

The rooms were nice, clean and new. However i think the hotel doesn't have enough staff. On the check out day after paying for a late checkout and also after asking for the hotel to refresh the room this was not done. When asked why the house keeping guy just smiled. Breakfast selection is not amazing and it is pretty basic. The staff on the check out day at the breakfast wast great either as i was sick and wanted a couple of pastries brought up to the room which never came. Room service food is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nipuna Samarawickrema L., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. I reviewed your feedback, investigated and made amends to make sure every order is tracked and serviced It is always a pleasure to receive positive feedback. I will share your comments with our team. We will make amends on others as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samy Sakthivel General Manager

R. Business - 04/10/2018 AccorHotels certified review
« Good »

The hallway had an unpleasant smell, but room and restaurant were good. Staff were friendly and supportive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Santosh R., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have investigated your feedback about smell in the hall and rectified. Thanks for the feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samy Sakthivel General Manager

Dr S. P. Couples - 02/10/2018 AccorHotels certified review
« Great experience. »

Had no complaint whatsoever. Excellent hospitality, great food, large spacious room with great view and all facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunilkumar P., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samy Sakthivel General Manager

Maruthi K. V. Families - 30/09/2018 AccorHotels certified review

Rehan before checking in and his colleague(from nepal) after check in were very helpful to me. They were very warm and welcoming and I sincerely want to thank them. Housekeeping staff were also quite helpful and overall I had a very pleasant experience and I thank your staff for that.

Ramesh Solo - 30/09/2018 AccorHotels certified review
« Satisfied »

Room was good. All day dining restaurant was very good. Plates in the restaurant, mugs in the room for coffee making need better cleaning. First time when i opened the tap had muddy water running. Unfortunately I washed my face and gargled without knowing!

Asitesh M. Business - 27/09/2018 AccorHotels certified review

In all areas from room, cleanliness to food taste, highly satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asitesh, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rahul Jairath Front Office Manager

C Solo - 24/09/2018 AccorHotels certified review
« good »

in general very good impression

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ekaterina, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rahul Jairath Front Office Manager

Sunder Business - 24/09/2018 AccorHotels certified review
« Disappointed with the hotel »

Recognise that this is a new property. But at the sametime, as a customer when I book at a Novotel, I would expect the experience associated with the brand. Key issues as below - Only one restaurant in the property and is crowded; possibly understaffed to cater to all the guests. It is frustrating to wait to be served or even to take the order - Rooms are small; by all means, facilities, size of rooms, dining options, bar etc; this property falls short by a big margin when compared to typical Novotels. It seems more like budget business hotel, like IBIS.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunder, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Rahul Jairath Front Office Manager

Manju A. Business - 24/09/2018 AccorHotels certified review
« Unenthusiastic host »

From checking in to check out didn’t feel welcomed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mallikarjuna, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please feel free to get in touch with me on +9… or email me at ra… for any specific feedback/instances which you have encountered during your stay. I am sure that your valuable feedback will help us doing better and make this hotel nothing short of extra ordinary. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Rahul Jairath Front Office Manager

Ganesh K. K. S. A. Business - 22/09/2018 AccorHotels certified review
« OK »

Lack of many amenities..May be because of a new hotel..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ganesh Kumar K S A., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If there are any additional details you want to provide, please write to me at Sa… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samy Sakthivel General Manager Sa…

Sandeep Business - 20/09/2018 AccorHotels certified review

Extremely satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear SandeepKumar M., We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samy Sakthivel General Manager

Kathirvel Business - 16/09/2018 AccorHotels certified review
« Very good »

Enjoyed the hospitality of Novotel. I had a comfortable stay. However, mosquitoes and poor quality of swimming pool water we're the problems.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathirvel, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. We are glad to know that you were comfortable in the hotel and you have shared your experience with us in brief. I would like to reassure you that we are in a continuous process of upgrading our services and our product to ensure our guests have a brilliant experience. Thank you again for sharing your experience, and we hope your next visit will be the most memorable one. Best Regards, Rahul Jairath Front Office Manager

Saket G. Families - 09/09/2018 AccorHotels certified review
« Simpllllyyyy Awesome! »

The team ( Rehan/Divya and Prachit/F&B Mgr) are excellent! They deserve a round of applause...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saket, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are extremely pleased to learn that you had a memorable stay with us and thank you for acknowledging the excellence of our associates in your review. We will duly share your commendations with them for their encouragement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rahul Jairath Front Office Manager

Chanmiki Families - 08/09/2018 AccorHotels certified review
« Awsome »

everything was according to my expectation...and just one feedback that there is no door stopper in the room in which at time the door close so fast and accidently it will hurt if it is a kid

Our hotel has responded to the review
Our hotel has responded to the review

Dear Visham, We very much appreciate your comments regarding your stay at the Novotel Chennai Chamiers Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you for shedding your valuable suggestions with regards to our design of the room,please be assured that you feedback is being taken internally to discuss anything which can be done to improve our guest comfort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Rahul Jairath Front Office Manager

Bharath Families - 04/09/2018 AccorHotels certified review
« Not worth for the money »

There are both pro and cons : Pros : Staff were very friendly and helpful.Hotel is situated in Prime location Cons: Too costly ( minibar ) , Not much of food variety , ambeince was not that great.. bathroom cud have been kept with lock than a sliding door . Bathroom kits weren't sufficent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bharath, Thank you for taking the time to tell us about your experience at the Novotel Chennai Chamiers Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We regret to learn about your inconveniences. At our hotel, we value guest feedback as it helps us evolve in the hospitality sector. We have taken a note of your pros and cons for immediate action. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Jairath Front Office Manager

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