Novotel Chennai Chamiers Road 5 stars

Customer review rating (ALL Rating) 4.2/5 809 reviews

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Description

Hotel extras

  • KooX, Chennai's first and only Roof top and Asian grill

  • The Food Exchange an interactive buffet restaurant and kitchen

  • This pet friendly hotel also features a rooftop swimming pool overlooking city skylines

  • Nandanam metro station is 500 meters from the hotel

Our accommodation(s)

Hotel location

Novotel Chennai Chamiers Road

City Centre, Near Boat Club &, Anna Salai, Nandanam,, Tamil Nadu
600035 CHENNAI
India

GPS:13.029779, 80.243564

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  809 reviews

TripAdvisor Rating  5.0/5  1,586 reviews

Renu housekeeping department 717, was very accommodating and did a great job in keeping our room sparkling clean.

TripAdvisor rating 5.0/5

Connector10419360555 TripAdvisor review

Renu housekeeping department 717, was very accommodating and did a great job in keeping our room sparkling clean. She is cheerful, polite, welcoming and respectful. We recommend Novotel Chennai Chamiers Road. The hotel is modern, clean and professional

Good rooms, poor customer service!

Customer review rating 3.0/5

Vinod V. Business - Confirmed reviews ALL

This was my first attempt at Novotel. Though I am a Platinum Elite member of Bonvoy and IHG, I thought of trying Novotel as they are increasing their properties in locations where I regularly travel. The rooms are really nice. Housekeeping is great and quick. The amenities provided are also excellent. That’s the only thing that pleased me. To my shock, their customer service was pathetic. 1) The front desk or the customer relationship team never asked my feedback during the entire duration of my stay and even at the time of check out. 2) The live counter orders are horrible. They have not given me what I ordered 5-6 times during my three days of breakfast!!! I wasn’t placing the orders through the waiters (as they were not even bothered to clear the used plates), I went to the live counter and placed my orders. Despite giving this feedback on the first day (unsolicited feedback) there was no improvement or I’d say it worsened.

A not so Hospitable 5 Star

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Pros 1.Big Rooms 2.Nice Washroom Cons 1.Front office Lacks finesse and courtesy to deal with Guests. 2.Lengthy Check-in and Check-out process. 3.No Early Check-ins despite availability, Business travelers on morning flight please note that Check-in is 2pm or shell out 25-50% extra money. 4.Average Food Quality and Buffet, Vegetarians please don't choose Buffet Dinner 5.Small Lobby

Comfortable stay

Customer review rating 4.0/5

Sreenath P. Business - Confirmed reviews ALL

As usual, the stay was comfortable and good. Missing the complementary drink.

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

clean and well lighted room, corridors. food was good and it added to a pleasant stay

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Other web-users rate our hotel

  • 494 reviews 9.3/10 Location
  • 1,290 reviews 8.6/10 Room
  • 2,992 reviews 9.3/10 Service
  • 21 reviews 7/10 WiFi
  • 1,451 reviews 8.8/10 Food
  • 643 reviews 8.6/10 Cleanliness
  • 542 reviews 9.2/10 Vibe
  • 407 reviews 8.8/10 Breakfast

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