Hotel - Pullman Kinshasa Grand Hotel
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Pullman Hotel

Pullman Kinshasa Grand Hotel

4 Avenue Batetela 
9535  KINSHASA
DEMOCRATIC REPUBLIC OF CONGO

108 reviews
TripAdvisor Rating Based on 108 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Pet allowed
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Pet allowed
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis (Paying)

Catering

  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy luxurious comfort and modern facilities in our 190 rooms and suites. Our rooms offer exceptional views over the Congo River and the city of Kinshasa.

  • 190 rooms
  • 88 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 672 reviews

Our guest reviews for Pullman Kinshasa Grand Hotel

100% certified reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 108 reviews
Certificate of excellence 2016
AccorHotels certified review
Jean P. C. Solo - 22/06/2017
« Mr »

I appreciated my stay. Thank you very much for hospitality

AccorHotels certified review
G B. Business - 18/06/2017
« Mr Graham Botha »

Not very pleasant. The room was fine and the cleaning staff was professional and efficient. The constant music and noise around the hotel is the most irritating. I was on a business trip which involved a lot of night work in the early morning hours. I had to sleep in the day and early evening, but the noise and music around the Hotel kept on going until after midnight - making it impossible to sleep before that time. The air-conditioning was also broken for over the half of my stay also resulting in me not being able to sleep. I only ate at the Hotel and also become sick due to the food, when mentioning this at the business I work for they said that the Hotel's food is known for it. I have stayed in the Grand previously before any renovations and I would say my stay there was better than this experience. Next time I will be heading for the Memling - the surroundings around the Memling is not great, but I must be honest I think the stay will be a better experience - at least I will get the rest I need.

AccorHotels certified review
Omar Business - 13/06/2017
« Breakfast was a bit on the short side »

Clean and luxurious room everything was fine all the facilities are good but breakfast was not on par with other branches.

AccorHotels certified review
Stephen B. Business - 11/06/2017
« Pullman provides a consistent high quality working environment for any business visitor to Kinshasa  »

I've stayed at the Pullman as well as several other hotels in Kinshasa over the past 2 years. In my opinion, the Pullman provides the most consistent quality of service for a business visitor to Kinshasa. The rooms are of a high quality and good for the inevitable evening work we all have to do. The only area of improvement is with the quality of food on offer. Breakfast is good but the quality of lunch and dinner is not as high as can be found elsewhere.

AccorHotels certified review
Anonymous Business - 05/06/2017
« Nice Decor, pleasant staff . limited breakfast options »

Breakfast options and display were not very good.Tennis coach was not available despite signage at gym indicating otherwise.

AccorHotels certified review
Chaker S. Business - 05/06/2017
« Satisfait de manière général »

I had a problem with my bill when checking out, the staff at the reception had promised to email me a corrected invoice, which is not yet done and I was still waiting My invoice corrected; Hope that promise will be respect;

AccorHotels certified review
Patrick L. Business - 30/05/2017
« MR »

The stay was good but the internet was very slow.

AccorHotels certified review
Richard M. Business - 29/05/2017
« A good hotel with very pleasant and helpful staff »

We stayed at the hotel for more than a month. There were minor irritations, for example that there were not enough towels and the room staff had to bring some every evening (although we had not requested that they be removed). The breakfast is excellent, but the evening menu less good. We ordered "Thai chicken", but it was tasteless - not thai at all.

AccorHotels certified review
Anonymous Business - 29/05/2017
« Amazing rooms »

the experience with the hotel was always great, the staff smiled not matter how weird the group of people came across and had patience. The rooms were also was immaculate which I valued an by the third day the room attendee saw that I read in bed and would place the book on my pillow which made feel valued and special. The food takes a long while to come out of the kitchen but otherwise not to bad.

AccorHotels certified review
F N. Business - 25/05/2017
« It met my needs »

As above

AccorHotels certified review
Anonymous Business - 24/05/2017
« Always feels at home »

As usual very good

AccorHotels certified review
Anonymous Business - 18/05/2017
« Excellent visit and service »

Excellent visit and service. Best hotel in Kinshasa. Staff were helpful and curitious

AccorHotels certified review
Colin G. Business - 17/05/2017
« An oasis of calm in Kinshasa »

There is a good choice of food and drink outlets as well as good sports facilities. It's location means that itb is possible to enjoy a quiet walk - something that is not that easy in Kinshasa.

AccorHotels certified review
Sindiso N. Business - 13/05/2017
« Excellent  »

Pleasurable and satisfying

AccorHotels certified review
Anonymous Business - 08/05/2017

Good experinse but very expensive

AccorHotels certified review
Anonymous Business - 01/05/2017

Everyone working at the hotel was very friendly and helpful. The bed was extremely comfortable and the aircon worked superbly throughout. Love the pool and the garden setting of the breakfast area. Structurally the myriad light sources meant that it took several minutes to get the room dark at night. I would have liked to be able to open the window to get some fresh air. Please replace the frosted glass panel between the bathroom and the bedroom with a solid wall; even if I'd been there with my husband instead of my Op Smile colleague the lack of privacy would have been less than ideal! The toiletries were really good quality and for once the hotel shampoo didn't leave my hair hard and sticky. Thank you otherwise for a great stay.

AccorHotels certified review
Anonymous Business - 23/04/2017

Fortunate enough everything about the hotel was exceptional, and I don't give praise lightly. It was clean, stylish, roomy with excellent service in both bar where we had lunch and restaurant where we had dinner. Food was beyond good and great value for money and service in both places attentive and efficient. Room itself was well equipped and comfortable. I could go on but suffice it to say I was very pleased with my stay, and although short and sweet this time, I hope to be back for a longer visit in the future.the staff were exceptional the service was overwhelming.

AccorHotels certified review
Anonymous Solo - 17/04/2017

I was well received into the hotel. As a Gold card member I also was given a room upgrade to mini suite. In the morning of check out, I hurriedly left the hotel to airport because of opposition parties planned demonstration. In my hurry, I forgot my small hand bag that contained my passport, reasonable cash amount and other things. When I sent someone back to the hotel after about an hour, the bag was given to him and he brought it to me at the airport. When I counted all the money inside I was pleasantly surprised that all the cash including over US$1000 and other currencies were intact and nothing missing. The honesty of the staff is highly commendable. My room was kept clean and serviced throughout my stay. I also observed that the hotel has added more varieties in their breakfast menu. I enjoyed my stay very well.

AccorHotels certified review
Anonymous Business - 17/04/2017

Overall experience was fine. Food in general could have been better. Front desk needs to be managed better.

AccorHotels certified review
Anonymous Business - 13/04/2017

Enjoyed the stay I had, nice personnel and good food

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