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At the heart of the business district, close to the city center,
The luxurious comfort of 190 rooms and suites.
A vast relaxation area: swimming pool, fitness center, hammam, sauna and treatment center.
Various food and drink options: 2 restaurants, 3 bars.
11 modern meeting rooms.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 12h00
Enjoy luxurious comfort and modern facilities in our 190 rooms and suites. Our rooms offer exceptional views over the Congo River and the city of Kinshasa.
Number of meeting rooms: 11
Maximum size: 700 m²
Maximum capacity: 650 people
Maximum banquet capacity: 450 people
100% genuine reviews from our guestsFind out more
It was very pleasant but with a few "hiccoughs".
Anonymous Business - 12/09/2019 AccorHotels review
(1) One on my garments was not returned from the laundry. I had to ask at the front desk twice before the laundry manager came to talk to me. It was delivered to my room on Day 3. (2) Room service - 2 out of 4 nights were fine. The other 2 nights - I waited an hour and a half and no one called to explain the delay. The first incident - I was told they were short staffed and only a few workers to serve the entire tower. I called at 1 hour and was told "it will be there in 5 minutes", but arrived 25 minutes later. The 2nd incident - I was told the worked was stuck in the elevator. I did get a 20% discount that night. (3) On my last night - arrived to room and found water leaking from the shower ceiling - water on floor and trash can collecting water. I did not check phone for messages -- but there was no note in the room. Notified front desk and manager came to assess - but it appeared no one had been notified or action taken until I contacted front desk. I will say that the rooms were well maintained (very clean) and the staff very polite and friendly. Other - I did not see the service charges for the room service until I checked out - these should be on the bill when you sign for the meal in your room or at restaurant.
Serge Business - 12/09/2019 AccorHotels review
Overall very good
It was very dissapointing, not for the first time though
Thamsanqa S. Business - 03/09/2019 AccorHotels review
Since I started staying at your hotel customer service does not exist. Rooms are never properly serviced and when you ask for insect spray, towels, gel, or whatever it take repeated request and promises make which are never followed up on and if you are lucky you get what you are looking for the following day. I can never understand why when rooms are cleaned fresh towels are never provided which then call for one to ask.
Tania Business - 30/08/2019 AccorHotels review
The hotel is great and the staff very welcoming. I remember being greeted very well by Joel from the front desk who took good care of me during my stay. And I also liked the breakfast on the terrace. it was very pleasant
Satisfactory. Spent one night.
Katerina Y. Business - 28/08/2019 AccorHotels review
Room was clean but as I walked in the aircon was on full. Suggest energy saving. Lamps need attention - suggest maintenance manager inspect toons. Enjoyed complimentary water and toiletries in the room. Why do I always get the street view ?
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