Hotel - Pullman Kinshasa Grand Hotel
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Pullman Hotel

Pullman Kinshasa Grand Hotel

4 Avenue Batetela 
9535  KINSHASA
DEMOCRATIC REPUBLIC OF CONGO

112 reviews
TripAdvisor Rating Based on 112 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Pet allowed
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Pet allowed
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis (Paying)

Catering

  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy luxurious comfort and modern facilities in our 190 rooms and suites. Our rooms offer exceptional views over the Congo River and the city of Kinshasa.

  • 190 rooms
  • 88 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 721 reviews

Our guest reviews for Pullman Kinshasa Grand Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 112 reviews
AccorHotels certified review
Amafou G. D. Business - 15/08/2017
« The service was wonderful »

staff are very professional and rooms are clean

AccorHotels certified review
Colin G. Business - 14/08/2017
« Relaxing after the daily grind of Kinshasa »

Good, everything worked, rooms clean and well maintained.

AccorHotels certified review
Alain T. Business - 13/08/2017

The hotel is beautiful, quiet. Room was spacious and comfortable but the personnel should refrain from asking for something from the guest as it conveys a poor image of the establishment.

AccorHotels certified review
Odeon Families - 07/08/2017

Overall it was fine except: It was difficult to get an iron when we wanted to iron in the room. We should wait for more than half an hour the first time. The second time, We did not even get it.

AccorHotels certified review
Marie S. Business - 06/08/2017
« My stay at Pullman in Kinshasa »

Greetings, My stay at Pullman was okay but it could be better. I spent two weeks in your hotel but the service was not great. I was in suite 403. The carpet is dirty, need to shampoo. Two days after my stay, I had to beg for wash clothe almost every day. Twice I ordered room services /breakfasts, one hour later when I called to find out why they took so long, I was told my meal were delivered to wrong room when I was very specific when I said room 4-0-3. I love Pullman Hotel but somethings need to change. I will definitely come back!

AccorHotels certified review
Brian A. Business - 04/08/2017
« Good »

Nice place to stay. The staff especially in the restaurant were very friendly.

AccorHotels certified review
Anonymous Business - 01/08/2017
« Great »

A really comfortable and relaxing place, particularly after a day in lively Kinshasa.

AccorHotels certified review
R. A. Solo - 20/07/2017
« Mr »

Perfect

AccorHotels certified review
Samuel O. Business - 18/07/2017
« Dissatisfied with internet and shuttle service »

Was unable to do my field report on real time because of poor internet connectivity. And mails spent 24 hours in outbox due to poor internet. Was unable to receive my mails on real time and it affected my schedules.

AccorHotels certified review
S. T. Business - 18/07/2017
« Professionalism and caring. »

The hotel staff were true professional and timely.

AccorHotels certified review
Farhad A. Business - 17/07/2017
« The Kinshasa Grand Hotel Pullman is a pleasant place to stay and very confortable. »

The room was bigger than my last stay, I presume I got an upgrade, that I am grateful.

AccorHotels certified review
Albert K. Business - 15/07/2017
« Used to be better »

During the first two days the Air Conditioning was not working and it was terrible. Coffee capsule not daily provided. However, very good initiative for the Shuttle from the Airport to Hotel. Service as usual excellent.

AccorHotels certified review
Anonymous Business - 10/07/2017
« Pullman Kinshasa »

Hotel clean and tidy breakfast needs to change Meat(bacon, sausage, chicken) were very cold, dry, overcooked Bread and Pastries were old dry and cold

AccorHotels certified review
Colin G. Business - 06/07/2017
« Colin »

The AC broke down, again. On by last stay it broke down for a week which was very unpleasant.

AccorHotels certified review
G B. Business - 05/07/2017
« Pleasant, but broken AC prompted early departure »

Pleasant, but the air conditioning was not functional for the entire building, so I left.

AccorHotels certified review
Mark A. Business - 03/07/2017
« Mr. »

Wonderful

AccorHotels certified review
Jean P. C. Solo - 22/06/2017
« Mr »

I appreciated my stay. Thank you very much for hospitality

AccorHotels certified review
G B. Business - 18/06/2017
« Mr Graham B. »

Not very pleasant. The room was fine and the cleaning staff was professional and efficient. The constant music and noise around the hotel is the most irritating. I was on a business trip which involved a lot of night work in the early morning hours. I had to sleep in the day and early evening, but the noise and music around the Hotel kept on going until after midnight - making it impossible to sleep before that time. The air-conditioning was also broken for over the half of my stay also resulting in me not being able to sleep. I only ate at the Hotel and also become sick due to the food, when mentioning this at the business I work for they said that the Hotel's food is known for it. I have stayed in the Grand previously before any renovations and I would say my stay there was better than this experience. Next time I will be heading for the Memling - the surroundings around the Memling is not great, but I must be honest I think the stay will be a better experience - at least I will get the rest I need.

AccorHotels certified review
Omar Business - 13/06/2017
« Breakfast was a bit on the short side »

Clean and luxurious room everything was fine all the facilities are good but breakfast was not on par with other branches.

AccorHotels certified review
Stephen B. Business - 11/06/2017
« Pullman provides a consistent high quality working environment for any business visitor to Kinshasa »

I've stayed at the Pullman as well as several other hotels in Kinshasa over the past 2 years. In my opinion, the Pullman provides the most consistent quality of service for a business visitor to Kinshasa. The rooms are of a high quality and good for the inevitable evening work we all have to do. The only area of improvement is with the quality of food on offer. Breakfast is good but the quality of lunch and dinner is not as high as can be found elsewhere.

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