Mercure Krakow Stare Miasto 4 stars

TripAdvisor rating 5.0/5 1,293 reviews
Mercure Krakow Stare Miasto
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Hotel extras

The hotel has 5 meeting rooms covering an area of 3230 sq. ft. (300 m²) and a 248-sq. ft. (23-m²) boardroom. Thanks to its interesting design and excellent location, the Mercure Krakow Stare Miasto hotel is the perfect choice for a work meeting.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Electric car recharging units
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
Business services
  • 6 meeting room(s)

Hotel location

Mercure Krakow Stare Miasto

Pawia 18 B
31154
krakow
poland

Tel: +48122251111

Fax: (+48)12/2251135

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    KRAKOW BALICE At 17km / 10.56 miles

  • By train

    KRAKOW GLOWNY At 0.25km / 0.16 miles

GPS :50.066754, 19.944759

Our accommodations

A standard double with a large bed

  • Max. number of persons: 2
  • Area: From 21
  • Free in Room Mineral Water
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Standard room with large bed and extra sofa

  • Max. number of persons: 4
  • Area: From 21
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with two seperated beds.

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Privilege Room with large bed

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege room with large bed, extra sofa.

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Privilege room with large bed, extra sofa and terrace.

  • Max. number of persons: 4
  • Area: From 28
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with large bed and extra sofa

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Junior Suite with large bed, extra soffa and terrace

  • Max. number of persons: 4
  • Area: From 34
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

WINESTONE

Type of cuisine: International

The hotel's restaurant Winestone offers delicious international dishes served on famous Les Planches stone pads. Relax and enjoy your stay over a glass of exquisite wine from our carefully selected collection.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINESTONE

Photo non contractuelle / Strictly non binding

The hotel's restaurant Winestone offers delicious international dishes served on famous Les Planches stone pads. Relax and enjoy your stay over a glass of exquisite wine from our carefully selected collection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 86

  • Maximum capacity: 84 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Mercure Krakow Stare Miasto

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

3,738 reviews

tripadvisor tripadvisor

TripAdvisor Rating 5.0/5

1,293 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Delightful start to vacation

Customer review rating 4.7/5

Lynn Couples - 14/08/2019 AccorHotels review

Hotel satisfied all our needs. Room excellent size. Bathroom facitilties as required and expected of modern hotel. Good charging for electronics. Position great. Enjoyed our complimentary bicycle loan.

Great stay, wonderful city, good location

Customer review rating 4.7/5

John Couples - 14/08/2019 AccorHotels review

Was great -everyone was helpful and the room was well maintained.

Great Location, Great staffs, Great food

Customer review rating 4.7/5

Sang H. S. Friends - 12/08/2019 AccorHotels review

Staffs were very friendly, room was clean & quiet. Location was perfect - close to krakow glowny

Great time in Krakow

Customer review rating 4.7/5

Irina Families - 12/08/2019 AccorHotels review

We had very good time in Krakow and Mercure Krakow Stare Miasto staff helped it to happen. They were very welcoming, professional, knowledgeable about the area. They gave us very useful recommendations. Room was great for four. Good selection for breakfast. Thank you for the whole team.

Generally satisfied

Customer review rating 4.7/5

Anonymous Families - 11/08/2019 AccorHotels review

A bit unsure about checkin with no obvious desk. But staff friendly and well informed. Room good but had to ask for extra towels. Not sure about glass wall between room and shower - meant light flooded room every time bathroom used.

Excellent location and excellent service

Customer review rating 4.7/5

Ytzhak Couples - 11/08/2019 AccorHotels review

Welcomed on arrival, the front desk staff was nice and welcoming about sites and transport

Exceptional.

Customer review rating 4.7/5

Richard G. Couples - 09/08/2019 AccorHotels review

We enjoyed every minute of our stay. Staff were courteous friendly and helpful roo was comfortable and the food was good too. Good location.

Excellent hotel

Customer review rating 4.7/5

Lynda O. Couples - 08/08/2019 AccorHotels review

Nice hotel good clean rooms and a good breakfast menu. Hotel in good area shopping centre and railway across the road and main square not far

Dear Guest :) Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon :) With best regards, Grzegorz - Guest Experience Manager Mercure Kraków Old Town

Very convenient located and friendly staff

Customer review rating 4.7/5

David C. T. Families - 08/08/2019 AccorHotels review

My first stay at Mercure after several visits to Krakow for business. This time, I brought my family along and decided that the location is prime since we are arriving by train. Mercure is located just opposite the station and large shopping. Check in was a breeze in a very friendly and informal layout without the usual counter. WIFI is fast and log in easy. Food at the restaurant WINESTONE is highly recommended. During our stay, we decided to visit Auschwitz-Birkenau rather late and was unable to get a booking with the travel agents. The hotel was very nice to offer to drive us there in a van and back at a reasonable charge. Thank you to Tomaz and Woltez who arranged and drove us there. Overall a enjoyable stay especially for my family

Dear Sir, thank you for sharing your comment. It is a big pleasure to read your comments about our hotel and our Staff .I am looking forward to welcoming you back whenever your travel plans bring you back to Krakow. With best regards - Grzegorz - Guest Experience Manager.

Excellent experiece

Customer review rating 4.7/5

S. R. Business - 08/08/2019 AccorHotels review

I had a very comfortable stay. The room and the amenities were very comfortable

Dear Guest :) Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon :) With best regards, Grzegorz - Guest Experience Manager Mercure Kraków Old Town

Everything was great!

Customer review rating 4.7/5

Joanna Business - 08/08/2019 AccorHotels review

I always feel welcome in the hotel. From checking in to leaving, everyone is super nice and helpful. Unfortunately my favorite salad wasn't any longer on menu but the lady help me to choose the replacement. Rooms are comfy and very clean. I only wish to have more spear time to enjoy the visit!

Dear JOANNAMS :) We are really glad that you enjoyed your stay, our staff, and service. Thank you again for sharing your experience, and we hope your next visit will be only more pleasant than the previous one. With best regards , Grzegorz - Guest Experience Manager.

Great hotel, memory foam mattress, great location.

Customer review rating 4.7/5

Rebecca Couples - 08/08/2019 AccorHotels review

I have never given a hotel 10 rating before until now. Everything about this hotel was FANTASTIC! Memory foam mattress was beyond comfortable, great location to Main Market Square, Cloth Hall, St. Mary's Basilica, numerous restaurants, easy secure underground parking and the strawberry cheesecake at the hotel's restaurant...DELICIOUS! The hotel staff was helpful and friendly. The breakfast buffet had a good variety with scrumptious pancakes.

Dear REBECCA :) Thank you! We are truly grateful for nice comment. We are really glad that you shared your opinion . Please do not hesitate to contact us for a future trip to our city or to recommend us to your friends and colleagues. With best regards , Grzegorz - Guest Experience Manager.

Paul

Customer review rating 4.7/5

Pauls M. Couples - 07/08/2019 AccorHotels review

Position parking friendly clean all good

Dear Guest :) Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon :) With best regards, Grzegorz - Guest Experience Manager Mercure Kraków Old Town

Very nice stay in Cracovia

Customer review rating 4.7/5

Yarco Families - 07/08/2019 AccorHotels review

Great service, you feel as VIP all the time ;)

Dear Yarco :) thank you for sharing your comment. I am looking forward to welcoming you back whenever your travel plans bring you back to Krakow. With best regards - Grzegorz - Guest Experience Manager.

Fantastic Hotel

Customer review rating 4.7/5

G. H. Couples - 06/08/2019 AccorHotels review

We had a fantastic week staying in the Mercure. We took the train from the airport. 2min walk to the hotel through the Shopping mall, extremely easy to find. Staff were very friendly, efficient and knowledgeable. Our room was very comfortable and had all you'd expect and more. Very clean and the maid did a fantastic job when asked. The hotel is in an excellent position, 5 mins walk from the Old Town with a large shopping mall and a lovely plaza litterally across the road or round the corner.

Dear GWYN :) We are really glad that you enjoyed your stay, our staff, and service. Thank you again for sharing your experience, and we hope your next visit will be only more pleasant than the previous one. With best regards , Grzegorz - Guest Experience Manager.

Great location and a nice room

Customer review rating 4.7/5

Irene Couples - 06/08/2019 AccorHotels review

The hotel is right next to the train station and the shopping center with only a short walk into the old town. Our room was nicely decorated, clean with a comfortable bed. Missed a choice between a soft and a hard pillow, otherwise perfect. Will be happy to come back. Nice staff.

Dear Irene :) Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon :) With best regards, Grzegorz - Guest Experience Manager Mercure Kraków Old Town

Fabulous

Customer review rating 4.7/5

Sylwia Families - 05/08/2019 AccorHotels review

For start excellent welcoming. I loved no formal checking desk. Beautiful decor of the hotel, from lobby, restaurant, corridors and the room. Free water in the room. Excellent breakfast: waffles maker was a hit with my daughter, fresh veg juice with me. Perfect location for us (we arrived by train)

Dear SYLWIA :) thank you very much for having taken the time to post your comments about our Hotel ( Mercure Cracow Old Town ) It is a great pleasure to read so nice informations about about us, please do not hesitate to contact us for a future trip to our city or to recommend us to your friends and colleagues. See you in next time at Mercure Krakow Old Town. With best regards, Grzegorz - Guest Experience Manager.

Fantastic stay.

TripAdvisor rating 5.0/5

Sightseer670915 Couples - 05/08/2019 TripAdvisor review

Great stay for our anniversary. The location of the hotel is fantastic. We got an upgrade to a lovely room and were very pleased with the service, cleanliness and our stay overall in the hotel. Would definetly reccomend.

Excellent hotel in a great central location

Customer review rating 4.7/5

Caroline Families - 03/08/2019 AccorHotels review

Excellent service from check in to check out. Room was good size, bed was comfortable. We were a party of 3 and used the sofa bed which was made up the whole time. There was still room to walk round and it didn’t feel overcrowded. We had the breakfast included and there was good choice for the buffet. We also had a few drinks in the bar which was nice and the service was good Would recommend this hotel to anyone looking to go to Krakow for a short break

Dear Guest :) Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon :) With best regards, Grzegorz - Guest Experience Manager Mercure Kraków Old Town

Perfect

Customer review rating 4.7/5

Heather C. Friends - 03/08/2019 AccorHotels review

Great location beautiful room loved the sound proof room so quiet staff very friendly helpful

Dear HEATHER :) Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Grzegorz - Guest Experience Manager
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