Hotel - Hotel Mercure Cherbourg Centre Port
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Mercure Hotel

Hotel Mercure Cherbourg Centre Port

13 Quai de l Entrepôt 
50100  CHERBOURG
FRANCE

425 reviews
TripAdvisor Rating Based on 425 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Discover our Standard or Privilege Rooms or Suites according to your needs. They all have A/C with flat screen TV and free WIFI. The 377-sq. ft. (35 m²) Suite has a bedroom and a lounge area with a sofa bed, 2 TVs, a Nespresso machine and balcony.

  • 94 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 1,946 reviews

Our guest reviews for Hotel Mercure Cherbourg Centre Port

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 425 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Billyb Couples - 17/07/2017
« good »

visit was very good - faultless

AccorHotels certified review
Anonymous Couples - 17/07/2017

Confortable

AccorHotels certified review
Nicole G. Friends - 17/07/2017
« Day Trip »

Very pleasant stay as aways, clean and tidy room

AccorHotels certified review
Phillip O. Families - 17/07/2017
« efficient, well run, nice hotel »

secure free parking, quick and efficient check in, good gym, nice room

AccorHotels certified review
Dee D. Couples - 16/07/2017
« Great view but the customer service was mediocre. »

The view of the port was beautiful and the location offered a lot of restaurants, shops, and museums within walking distance. When we arrived, the staff did not offer a warm or welcoming greeting. Throughout out our stay, we were never acknowledged when walking past the registration desk. The room was small and the bed was hard, along with the cheap feeling pillows. The housekeeping staff was friendly and helpful. The breakfast was nice with a good assortment of items to chose from. This hotel was listed as a 4 star hotel. I felt that it did not live up to the Accor standards.

AccorHotels certified review
Penny M. Families - 15/07/2017
« Beyond expectations  »

Welcoming staff. Comfortable and clean accommodation. Great food at breakfast. Staff were always on hand to help answering questions about the area and I know would deal with any problems that may occur.

AccorHotels certified review
Alison B. Couples - 11/07/2017
« Lovely Hotel But!! »

We were welcomed warmly at the hotel on arrival . Our room was ready and very nice. It was beautifully clean . Food at the hotel was good . Staff all pleasant . Within an hour of our arrival we went to our car in the secure hotel car park . Only to find someone had dented and scratched it . My husband contacted reception and asked them to look at CCTV which they did but because it was raining there was no clear proof of which car did it . And the receptionist advised us that it would be a 50/50 claim in France even if we could have proved it . So our hotel stay cost us far more than we anticipated as we have a repair bill for our car running into several hundred pounds .

AccorHotels certified review
Les O. Couples - 10/07/2017
« Exceptional hotel »

We had a really nice overnight stay, staff were really helpful, food in restaurant was very nice in all great hotel and stay. 11out 0f 10.

AccorHotels certified review
David S. Families - 09/07/2017
« Excellent  »

Lovely room with amazing view .. gym good...

AccorHotels certified review
Mark Couples - 09/07/2017
« Comfortable and convenient »

Good experience. Bright clean, modern hotel - well located and efficiently operated. I would happily stay there again.

AccorHotels certified review
Dumfriesdik Couples - 09/07/2017
« Hit and Miss »

We only stayed one night and was really impressed with the reception staff. We were made really welcome and all our questions answered. The room was lovely and clean and the bed very comfortable. If anything, there was too much furniture in the room making getting around in a wheelchair harder than it should have been. But shifting furniture soon sorted that out. The bar and breakfast staff were the miss. We went to the bar and there was no one there to serve us, yet people were there drinking. The member of staff was out the back having a fag, so stunk of smoke when they served us. Not great. The breakfast layout is odd and dictated by the layout of the room. The woman who was overseeing breakfast was not the most helpful. There was only one spoon for the scrambled eggs and baked beans for example. YUK. But a second spoon was put there eventually for the scrambled eggs, however, the original spoon was left there uncleaned of eggs in the baked beans. REALLY? As a wheelchair user, access is king and everything else just good fortune. Well we really enjoyed our stay here and we would stay again. The three 'problems' are first world problems, but you did ask.

AccorHotels certified review
Sandie L. Couples - 04/07/2017
« Excellent hotel »

Really welcoming staff and good facilities. Evening menu might be improved by offering more a la carte

AccorHotels certified review
Labarrere Business - 01/07/2017
« Au standard Mercure »

Reposante, Calme,

AccorHotels certified review
Paul D. Families - 01/07/2017

Very good, no complaints.

AccorHotels certified review
D F. Solo - 01/07/2017
« Reposant. »

Excellent.

AccorHotels certified review
Nr Families - 30/06/2017
« Pleasent »

Very nice but a couple of issues: - A seperate toilet and bathroom?? Come on, its 2017 , not 1957! - The lack of air conditioning in the lifts and corridors.

AccorHotels certified review
Ian B. Couples - 30/06/2017
« Bestest Mercure »

Our stay although short was a pleasure from the moment we arrived until we left, wonderful.

AccorHotels certified review
Anthony C. Business - 27/06/2017
« PERFECT »

FRIENDLY STAFF, HUGE COMFY BED, GOOD PARKING

AccorHotels certified review
Melvyn H. Couples - 27/06/2017
« Very enjoyable. »

Very enjoyable.

AccorHotels certified review
L H. H. Couples - 26/06/2017
« Very good hotel near ferry and town centre »

Excellent bedrooms with balcony (Privelege) giving great views over the inner harbour. Super beds and really good bathrooms.Good buffet breakfast.Hard to fault for an overnight stay.

Our most recent 20 reviews
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