Hotel - PULLMAN RIGA OLD TOWN
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Pullman Hotel

PULLMAN RIGA OLD TOWN Hotel

Jekaba Iela 24 
LV 1050  RIGA
LATVIA

220 reviews
TripAdvisor Rating Based on 220 reviews
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From 117.00 EUR Non member rate
From 105.30 EUR Member's rate Members’ Rate, join while you book
10.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 30  EUR
  • Swimming pool
    • Pool
    • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 30  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • RIGA INTERNATIONAL
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 154 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • Automatic air control
    • Radio in room
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 550 reviews

Our guest reviews for PULLMAN RIGA OLD TOWN

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 220 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Sarah Families - 12/08/2017
« Nice hotel but another awful check in »

The hotel is in a great location and offers all the services and facilities you would expect from a hotel of this standard. But for the third time in a row with an Accor property we had an awful checkin, the online check in system is a farce and I don't know why it is even offered. Another 15 minutes standing at a counter when my information should have already been in the system!

AccorHotels certified review
Natali M. Families - 07/08/2017
« Gourges  »

Excellent room, high service (beyond praise - the butler at the entrance in the evening along our check-in and the next morning was very politeness!). Gym and the spa were pleased. Very good breakfast and excellent coffee. The only thing that embarrassed me was that there was no sink in the toilet to wash my hands.

AccorHotels certified review
Hazel Couples - 06/08/2017
« Clean, comfortable and Great location »

Located in the edge of old town, very convenience. Staff are pleasant and helpful. Room is clean and comfortable. Breakfast is great too.

AccorHotels certified review
Helen Couples - 05/08/2017
« Helen Rogers »

All the hotel staff were professional and efficient, and particularly helpful on reception and in the spa. The view from our room (236) was non-existent, but it was one of the basic rooms and was quiet, so that was fine. Breakfast was good, particularly the omelettes - sometimes a bit difficult to find a table. Hotel is on a quiet street, but very well placed for access to the old town.

AccorHotels certified review
Michal Business - 01/08/2017
« pleasant stay »

Very elegant and cosy hotel. Helpful and professional staff. Good breakfast. Well equipped gym. I booked the hotel because of the swimming pool but it turned out to be just 1 short lane. Not really suited for swimming. My only small disappointment ;) The rest was great though.

AccorHotels certified review
Deo Couples - 30/07/2017
« Iphone charger stolen  »

One of our iphone charges disappeared in the room. We alerted the reception but appeared that they could not do anything. We looked for it till we checkout thinking perhaps it was somewhere in the room but we did not find it. It was gone 100%!

AccorHotels certified review
Aleks Families - 30/07/2017
« good »

good

AccorHotels certified review
Arjan K. Business - 29/07/2017

Very enjoyable, nice spacious room, great staff at check-in ('Hope you enjoyed your birthday yesterday'!). unfortunately the check-out took very long, though room and all was paid already, no reason for the delay was given and the guy didn't really communicate... Breakfast was good, atmosphere of the hotel very warm and nice. Location absolutely suberb.

AccorHotels certified review
Anonymous Business - 27/07/2017
« Good and nice service offered by the personel »

The Only remark is that my stay was prepaid by the company and I was asked to pay - it happened second time.

AccorHotels certified review
Sven L. Couples - 25/07/2017
« Weekend Trip »

The Pullman team was very helpful and friendly. I enjoyed every help or small talk. The location and facility is very nice. Some aprovments can be done by status member handling. E.g. It seemed that staff was not prepared that me as a platinum member will check in, though I got upfront an e-mail. Usually the room is adjusted already with all the welcoming information.

AccorHotels certified review
Daniel.p. Couples - 24/07/2017
« Short stay in Riga »

The hotel has a good location for walk into the center. But it has bad location for car arrival and parking. The hotel design is strange, too much of dark grey and black color. When we were walking from the evelator to the room in the evening we felt like in a dark army bunker (even the lights are most of the time switched off and they switch on late after you enter darkness). The swiming pool is 1 meter wide and about 20 m long, not suitable for swimming. The sauna has no cold watter pool.

AccorHotels certified review
Michael Couples - 24/07/2017
« Mostly comfortable  »

Great room but the hotel is very difficult to locate by car due to the convoluted and restrictive road access. An on line map with clear directions should be made easily available to all who book a room

AccorHotels certified review
Nassauer Couples - 23/07/2017
« Was ok, not a 5* Hotel though »

Due to platinum status we got upgraded, room was big but only on 2nd floor above the entrance despite requesting a higher floor room. Negative was that guests smoked standing outside and we therefore couldn't open the windows in the evening. Breakfast was very disappointing. Too small, too little choice, too many people, no service (female staff helful but slow trying to restock, male stuff standing mostly around), we didn't find a seat on 2nd day and had to eat behind the bar on bar stools. Took 10min and 3x asking to get scrambled eggs refilled at 9.45am in the morning when restaurants was super full. Also since when do we need to get tee and coffee ourselves in a 5* hotel - never seen that before, expect waiters to ask and bring to the table... When checked out front desk asked about a £80 payment, even though I paid this delta with Accor points when booked in March. Very odd situation. Generally, limited honouring of Accor status, something I have never had in any accor/Sofitel property elsewhere...

AccorHotels certified review
Roland Business - 17/07/2017
« Will book this hotel again »

- Nice welcome. - Near to the city center. - Goods room - not so nice view from the room (541) - Very good breakfast - Had to wait for the checkout due to printer problems. (driver and a colleague were waiting)

AccorHotels certified review
Mees Couples - 14/07/2017
« Good Design »

Good first impression : nice old front of the building, great lobby with interesting design features, open reception counter. However, none of the young men at the counter nor at the bar smiled or expressed friendly feelings. Guest room was rather small. Great breakfast with friendly young waiters.

AccorHotels certified review
Stuartb Business - 11/07/2017
« Nice enough »

Staff were friendly on arrival and departure. They even came up to my room to solve a wifi query (which was completely my own incompetence but it was nice of them to come) and offered to make a breakfast packet when I left as I was getting a very early plane. Breakfast is OK, some ups and downs. It has a nice selection of everything you could want and it would be impossible to go out hungry (the sweets looked amazing but I can't eat lemon meringue pie at 8am, sorry as it looked very tempting!). That said, the orange juice tastes either watered down or concentrate and the coffee is either from a machine or filter coffee from a thermos (so when the machine was broken that was it for anything beyond black coffee). I don't know if I could have asked for an espresso from the waiting staff. The room is nice enough. I didn't get another green tea after using it the first night and the bed was a little hard for me but the room was very clean. The hotel gave me an upgrade for status which was nice and the view is indeed nice but not sure it is a massive difference over a standard room. I didn't use the free wine/beer token. It used to be any drink so I feel this is a bit of a cheapening of the status, it used to be a nice treat but for the price of a beer in Riga I don't see the point (this seems to be Accor wide now).

AccorHotels certified review
Joakim K. Friends - 10/07/2017
« Very well kept hotel »

The quality of the hotel was very good, especially the food. We found it a bit expensive to use the massage facilities, and were also a bit disappointed about the fact that "TENNIS COURT" was mentioned on the website of the hotel, which it was not.

AccorHotels certified review
Armando U. Families - 01/07/2017
« Very nice building, terrible terrible service »

Arrival by car. Nobody was at the door. We needed to leave the car, carry the luggage to reception and only when we were making check in somebody came to ask if we needed help (?). We asked assistance for taking car to parking. It was not possible as person who could do it didnt have driven licence (not sure what to answer to that). Spa, There was two people at reception talking. One of them asked us the room number and after they just went back to their chat and ignored us (it would have been helpful some explanation on how it works). Check out. I didnt get a pre-invoice to be checked before issuing final invoice, just to pay. When I was doing that I saw that was being charged over 100 EUR more (I was told it was some booking system mistake?). After having to prove that they were wrong (I had to send the confirmation I received, it was made directly through Accor booking system) I was not able to get the invoice when I left. I just was able to pay the amount that was mentioned in the reservation. It felt wrong having to send this confirmation by email to duty Manager to prove that I was not lying (?!). Basically Hotel building was very nice, service was terrible. I have been here three times and this was my last stay,

AccorHotels certified review
Marisa M. P. Families - 28/06/2017
« Yummy and Healthy Breakfast & Convenient Location »

Pullman is conveniently located at one edge of the old town Riga, in front of the Parliament, 2 blocks away from the Dome Square, 3 Brothers and others. From the hotel, we could take the right or left to go around the old town using different routes and short cuts to the other edges of the old city such as Blackheads, Riga Cathedral, and so on. The front desk team were efficient and eager to provide information. We loved the yummy and healthy buffet breakfast , with several typical fish ... smoked small traditional small fish, baked salmon, sardines with sour cream, ready made eggs and freshly ordered egg dish, pancakes. crepes, home made breads, fruits and vegetable. The F&B staff was friendly and helpful. The only drawback was the beds which are not fixed/securely attached to the floor, therefore, slippery, but the beds were comfortable for good nigh sleep. Overall, a 9 out of 10 pt.scale. Keep up good work.

AccorHotels certified review
Mgarfield Business - 26/06/2017
« Great place, excellent staff! »

We spent 23 days in the Pullman. That much time in one place and you get to know the staff and they know you. The staff always greets when you come inside the hotel, enter the breakfast area or sit down for a cool drink at the bar. They make you feel very welcome and go above and beyond to make sure you're stay is comfortable and that you're happy! the hotel is always clean and bright and the rooms are fresh and clean. We could've stayed anywhere in Riga, but we chose to stay at the Pullman for the people and location!

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