PULLMAN RIGA OLD TOWN Hotel 5 stars

TripAdvisor rating 4.5/5 562 reviews
PULLMAN RIGA OLD TOWN
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Room 1

Number of guests
Children's age
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Hotel extras

  • Free WIFI throughout the hotel

  • Conference Facilities

  • Free of charge sauna, pool and fitness room access

  • Location in the Old Town

  • SPA

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 30.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • RIGA INTERNATIONAL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf (Nearby)
  • Outdoor tennis court (Nearby)
  • Beach and water sports
  • Bicycles rental
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

PULLMAN RIGA OLD TOWN

Jekaba Iela 24
LV-1050
riga
latvia

Tel: +37167815444

Fax: (+371)67815445

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    RIGA INTERNATIONAL At 9km / 6 miles - Shuttle paying

  • By train

    RIGA CENTRAL At 1km / 0 miles

GPS :56.952154, 24.105369

Our accommodations

SUPERIOR ROOM, 1 KING SIZE BED

  • Max. number of persons: x2
  • Area: From 21
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

Superior room, 2 single beds

  • Max. number of persons: x2
  • Area: From 21
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM SUPERIOR, 1 King Size Bed

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM SUPERIOR, 2 Single Size Beds

  • Max. number of persons: x2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

Deluxe King Size Bed

  • Max. number of persons: x3
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PREMIUM DELUXE, 1 King Size Bed, Park View

  • Max. number of persons: x4
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

Presidential Suite with King Size Bed

  • Max. number of persons: x3
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

Our restaurants and bars

EQUUS

Type of cuisine: Gourmet

International fusion cuisine restaurant

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VINOTECA

Type of cuisine: Wine bar

Our all day dining restaurant serves excellent cuisine and can accommodate up to 100 guests. Using only the freshest ingredients from the market, the restaurant features a fusion concept and serves a selection of international cuisine.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EQUUS BAR

Photo non contractuelle / Strictly non binding

After a day of meetings or sightseeing nothing beats a glass of good wine. Equus bar offers an international wine selection by the glass or by the bottle.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 224 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 30 people

Find out more
PULLMAN RIGA OLD TOWN Meeting Room

Our guest reviews for
PULLMAN RIGA OLD TOWN

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,726 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

562 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Everything was good.

Customer review rating 4.5/5

Dalius Couples - 19/05/2019 AccorHotels certified review

I did not like the first room I was offered - with the sink in the room, not in the bathroom - but hotel staff was very helpful and they changed the room to the one which was way better.

Dear Dalius L., Thank you for staying in our Hotel and for sharing your thoughts. I’m sorry to hear that rooms didn't meet your expectations. Thank you for your kind comments about our staff. Please contact me at any time if I can assist you and we sincerely hope we have the opportunity to welcome you back in the not too distant future. Best regards, Terēze Vecvanaga Room Division Manager

We really enjoyed the staff, locatuon and services.

Customer review rating 4.5/5

Suzanne Couples - 16/05/2019 AccorHotels certified review

The rooms were nicely sized and well appointed. We enjoyed the interactions with the staff and breakfast had a nice variety of choices.

Dear Suzanne, Thank you for your excellent review, we appreciate you taking the time to share your positive experience. It is a great pleasure to note that you have enjoyed your stay! Thank you also for sharing information and pointing our attention to details. Looking forward to welcome you back again in the near future. Best regards, Terēze Vecvanaga Room Division Manager
Customer review rating 4.5/5

Anonymous Couples - 14/05/2019 AccorHotels certified review

Suff was very kind and friendly. Room was a pleasantly quiet.

Dear Jaanika L., Thank you for staying in our Hotel and for the positive review, especially your kind comments about our staff. We look forward to welcoming you back! Best regards, Terēze Vecvanaga Room Division Manager

Exceeded expectation

Customer review rating 4.5/5

M J. Business - 13/05/2019 AccorHotels certified review

Excellent service

Dear M J., Thank you very much for taking the time to post your very positive feedback on our hotel. I am delighted to hear that we met all your expectations. We would be more than happy to welcome you back soon. Best regards, Terēze Vecvanaga Room Division Manager

Very Enjoyable Stay.

Customer review rating 4.5/5

Dennis Friends - 13/05/2019 AccorHotels certified review

Really enjoyed the hotel. Excellent location, friendly staff, delicious food and great bartenders!

Dear Dennis, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed your stay with us and loved every aspect of our hotel and facilities. We certainly look forward to welcome you back to the Pullman Riga Old Town hotel in the not too distant future. Kind regards, Terēze Vecvanaga Room Division Manager

Not bad, not bad at all.

Customer review rating 4.5/5

Anna R. Friends - 13/05/2019 AccorHotels certified review

When we checked in, pullman offered a room upgrade for a very good price, of course I upgraded. Sadly the room smelled like sewerage, I went to the front desk, and they changed my room with no problem, but sadly, when we got the new the new room it was downgraded. But the room we got was still nice, it was very clean, and we actually liked it better than the more expensive one. Because it was my birthday, we got a complimentary bottle of sparkling wine and some fruit, with it came a handwritten note, in which was written an apology about the inconvenience with the room change. Of course it wasn't a big problem for us, but still, it was very sweet of them to think of us. Staff was nice and helpful, this wasn't my first time staying there, and for sure, wont be my last!

Dear Anna R, I am so pleased you enjoyed your stay with us and found the service impeccable and the team warm and friendly. Thank you for choosing to stay at Pullman Riga Old town hotel and we very much look forward to welcoming you back again! Best regards, Terēze Vecvanaga Room Division Manager

Everything is OK.

TripAdvisor rating 4.5/5

305andreya Business - 13/05/2019 TripAdvisor review

Everything is OK. Location is very good. Staff is really frendly. Nothing outstanding, but everything was truly good. Everybody speaks english and russian. (Riga is russian-speaking city) Everybody was ready to help, etc..

Dear 305andreya, Thank you for taking your time to leave your feedback about Pullman Riga Old Town. We highly appreciate all your positive comments and are glad that you enjoyed your stay at Pullman. Thank you once again and we hope to see you back in our hotel soon. Best regards, Semjons Sotnicenko Front Office Manager

Lack of pillows in the pillow menu

Customer review rating 4.5/5

Anonymous Business - 12/05/2019 AccorHotels certified review

Overall very good but for the second time now the Aloe Vera pillow is not available and the breakfast runs out of smoked cooked salmon too early - both my favourite things in the hotel!

Dear Oke S., First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. I apologize to you for the inconvenience and the trouble this has caused to you. If you give us a chance to earn back your trust, I can assure you that in your room ill be Aloe Vera pillow and in breakfast smoked salmon during your stay. I would be happy to make your reservation personally and and see to it that you enjoy the experience that so many of our guests have grown so fond of. Best regards, Terēze Vecvanaga Room Division Manager

I will come back

Customer review rating 4.5/5

Jurgita Business - 10/05/2019 AccorHotels certified review

it is exceptional experience

Dear Jurgita, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed your stay with us and loved every aspect of our hotel and facilities. We certainly look forward to welcome you back to the Pullman Riga Old Town hotel in the not too distant future. Sincerely, Terēze Vecvanaga Room Division Manager

Great

Customer review rating 4.5/5

Nathan Friends - 08/05/2019 AccorHotels certified review

Excellent service, nice decor, good facilities.

Dear Nathan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Terēze Vecvanaga Room Division Manager

It was below the expectations or requirements for such a hotel.

Customer review rating 4.5/5

Elisabet Families - 08/05/2019 AccorHotels certified review

The hotel is very nice itself though we had following bad experiences spending 3 nights there: - after first night the cleaning service was not done, we needed to ask for it; - we were given the room just above the bar which resulted inn friday night with heavy noise of people at 1h30am (we were a couple and 3 years old child) -we were going for breakfast always at least 30min before closing time and several things looked not to be refilled in particular orange juice which we asked in two different days -when doing check out we were not even asked about our satisfaction of the stay so we told to the person who attended us what happened on friday night and he simply did not provide any reply; additionally, you would expect you would have bill print to check bbefore payment and he simply announced us an amount (of course, it would be the right one but this is not the way...)

Dear Elisabet, Thank you so much for sharing your impressions with us, it is really very important for us as it shows us that we still have a lot of space to grow. Please, accept our sincerest apologies for all of the inconveniences that you have experienced during your recent stay with us. We really feel ourselves so very ashamed – hardly ever we’ve performed so really bad. Definitely, it is nothing like our general level of service that we provide to our guests. We will definitely work on this issue to see how we can improve our service at this case. Once more I would like to apologize for this unpleasant impression, but I sincerely hope that you will give us another chance to welcome you here, at Pullman Riga Old Town, and during your next stay with us we will do our best to change your opinion regarding the quality of service at our property. Best regards, Terēze Vecvanaga Room Division Manager

Nice hotel in the middle of old town.

Customer review rating 4.5/5

Km Solo - 07/05/2019 AccorHotels certified review

The hotel is exactly what I expected from Pullman. The location was great to explore the city and satisfied with all the service provided. The gym can be better with more attention to cleaning and maintenance.

Dear K M, Thank you for your excellent review, we appreciate you taking the time to share your positive experience. It is a great pleasure to note that you have enjoyed your stay! Thank you also for sharing information and pointing our attention to details. Looking forward to welcome you back again in the near future. Best regards, Terēze Vecvanaga Room Division Manager

Rather good

Customer review rating 4.5/5

John M. Solo - 06/05/2019 AccorHotels certified review

The location was perfect as I was visiting Riga castle. Very good staff

Dear John m., Thank you for the feedback and constructive comments, they have been shared with the team and corrective steps were taken. We are glad to see that overall you had a good stay and hope we have the opportunity to welcome you back in future. Best regards, Terēze Vecvanaga Room Division Manager

nice, clean, friendly hotel , everything of high class.

Customer review rating 4.5/5

Anonymous Business - 05/05/2019 AccorHotels certified review

Very nice room, clean and comfortable. Very good with wood floors. I had a room with nice view. Big and very clean bathroom. The hotel is of high standard. Good restaurant. Excellent breakfast. Helpful staff.

Dear Anne-Maj S., Thank you for staying with us and for taking the time to share your positive experience. We are truly pleased to hear that enjoyed your stay with us. We highly appreciate all your kind comments and your feedback has been shared with the team. We look forward to welcoming you back in the near future! Best regards, Terēze Vecvanaga Room Division Manager

I enjoyed my stay

Customer review rating 4.5/5

Anonymous Friends - 02/05/2019 AccorHotels certified review

All was good, did not have any complaint

Dear Guest, We sincerely appreciate the time you took to review our Hotel. Thank you for the fantastic comments! We hope we have the opportunity to welcome you back in future. Best regards, Terēze Vecvanaga Room Division Manager

Plesant stay in your hotel.

Customer review rating 4.5/5

Julie S. Families - 28/04/2019 AccorHotels certified review

The straff was lovely. Very service minded and positive. Would love to stay here next time. Good breakfast. Good dinner. Loved the gym and swimmingpool.

Dear Julie S. Thank you for staying with us and for taking the time to share your positive experience. We are truly pleased to hear that enjoyed your stay with us. We highly appreciate all your kind comments and your feedback has been shared with the team. We look forward to welcoming you back in the near future! Best regards, Terēze Vecvanaga Room Division Manager

Great hotel. Lovely stay

Customer review rating 4.5/5

Mikeb Business - 26/04/2019 AccorHotels certified review

Great Standard PULLMAN hotel. Modern, comfortable and a great location. Friendly and helpful staff. Great facilities.

Dear Mike B, Thank you for staying with us and for the great review. We are very happy to read about your experience in our hotel, especially your comments about our staff! We look forward to welcoming you back in our Hotel! Best regards, Terēze Vecvanaga Room Division Manager

Great stay!

Customer review rating 4.5/5

Stanley Couples - 25/04/2019 AccorHotels certified review

Riga is a gem of a city, and the Pullman was excellent. Only regret was only staying for one night. Definitely look forward to return

Dear Stanley, Thank you for the great review. We highly appreciate all your kind comments and we are very happy that you truly enjoyed your stay with us. We look forward to welcoming you back! Best regards, Terēze Vecvanaga Room Division Manager

Great Hotel, staff and location

Customer review rating 4.5/5

Bhavin P. Couples - 24/04/2019 AccorHotels certified review

Fantastic! The staff were very attentive and the facilities in line with what one would expect from a 5 star hotel.

Dear Bhavin P., Thank you very much for taking the time to share your feedback. We are delighted to know that you enjoyed your stay with us. We appreciate your kind compliments to our service and facilities, and we certainly look forward to welcome you back. Best regards, Terēze Vecvanaga Room Division Manager

Very, very nice!

Customer review rating 4.5/5

Jeroen Couples - 23/04/2019 AccorHotels certified review

Good location, nice atmosphere and good service.

Dear Jeroen, Thank you for your excellent review, we appreciate you taking the time to share your positive experience. It is a great pleasure to note that you have enjoyed your stay! Thank you also for sharing information and pointing our attention to details. Looking forward to welcome you back again in the near future. Best regards, Terēze Vecvanaga Room Division Manager
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