Mercure Madrid Centro

Dear Jeff We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here and thank you for your compliments about staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we consider all your comments to continue improving our hotel services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martín Front Office Manager

Dear Mark, Thank you for the great review of our hotel!. We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards. Hotel Mercure Madrid Centro.

Dear Jairo, Thank you for the great review of our hotel!. We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards. Hotel Mercure Madrid Centro.

Dear Adam, Thank you for the great review of our hotel!. We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards. Hotel Mercure Madrid Centro.

Dear Joy from M., Your compliments of the Mercure Madrid Centro Hotel are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Your compliments of our location and breakfast are very much appreciated. Thank you so much for choosing to stay with us and for taking time to write such a wonderful review !. We look forward to your return. Mirian Martín Front Office Manager

Dear Mr Kay W., First of all, we would like to thank you for taking your time to write this comment and of course, to apologize for the inconvenience caused during your stay. We would like to reiterate our commitment to high quality standards, and I personally will investigate what happened on Thursday evening, as it is not usual this attitude in our staff. It is our hope that you will give us the opportunity to better serve you in the near future. Thanks and regards, Mirian Martín Front Office Manager

Dear guest, First of all, we would like to thank you for taking your time to write this comment regarding your stay at the Mercure Madrid Centro. Your compliments about staff, room and location are much appreciated. Moreover we take note about your points in order to continuing improving our breakfast. Thank you again for sharing your experience. We look forward to welcoming you again. Sincerely, Mirian Martín Front Office Manager

Dear Derek, I’ve just received your satisfaction survey about your experience and comments about your stay at Mercure Madrid Centro. I would like to thank you for taking the time to fill it and specially for your really nice and grateful comment about location and staff. For us, it is a really great pleasure to know that you have felt satisfied and we were able to cover your expectation. Thanks again and if you decide to come back to Madrid, It will be a pleasure to welcome you again. Best regards, Mirian Martín Front Office Manager

Dear Stephen, I’ve just received your satisfaction survey about your experience and comments about your stay at our Hotel MERCURE Madrid Centro. I would like to thank you for taking the time to fill it and for your your comments. Your compliments about location and staff are much appreciated. Moreover, I regret what happened with the Welcome Drink voucher. I will investigate firsthand what happened. Thanks again and if you decide to come back to Madrid, It will be a pleasure to welcome you again. Best regards, Mirian Martín Front Office Manager

Dear Mr Mace, Thank you for taking the time to tell us about your experience at the Mercure Madrid Centro. I am sorry that your experience did not meet your expectations, and for the inconveniences caused. I will investigate firsthand what happened, as it is not usual; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Do not hesitate to contact me directly, by phone or email, if you want to explain in detail your experience. Sincerely, Mirian Martín Front Office Manager

Dear Andres, Thank you to tell us about your experience at our hotel. We are so sorry that your experience did not meet your expectations, my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Thanks and regards, Mirian Martín Front Office Manager

Dear Mr Cohen, I’ve just received your satisfaction survey about your experience about your stay at our Hotel MERCURE Madrid Centro. I would like to thank you for taking the time to fill it and specially for your really nice review. For us, it is a really great pleasure to know that you have felt satisfied and we were able to cover your expectation. Thanks again and if you decide to come back to Madrid, It will be a pleasure to welcome you again. Kind regards, Mirian Martín Front Office Manager

Dear Mr Mat Jasic, Thank you for your review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mirian Martín Front Office Manager

Dear Benjamin J. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mirian Martín Front Office Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Chivite Manager