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Mercure Madrid Centro
Mid-scale hotel for business trips or leisure
If you are looking for a small, charming hotel in the center of Madrid, pay us a visit!
Mrs Ana CHIVITE, Hotel Manager
The Mercure Madrid Centro hotel enjoys an excellent location in the center of Madrid, just 5 minutes' walk from the Museo del Prado, the Thyssen-Bornemisza Museum and the Reina Sofia museum. It is also very close to Madrid's Atocha high speed railway station. Modern and functional rooms with free WIFI.
Hotel extras
In central Madrid, opposite the Prado museum. 10 minutes from Atocha high-speed train station
Fully equipped rooms ensure that our customers have a pleasant stay. Enjoy rooms inspired by the Golden Age of Spanish Literature, the works of Lope de Vega and 17th-century Madrid.
Room with queen-size bed
Room measuring 215 sq. ft. (20 m²) equipped with free WIFI, minibar, flat-screen TV, air conditioning, safe, queen-size bed, hairdryer and magnifying mirror. Room not adapted to guests with reduced mobility
Room with twin beds.
Room measuring 215 sq. ft. (20 m²) with twin beds, television, free WIFI, minibar, desk and fully equipped bathroom with bathtub or shower. Room adapted to guests with reduced mobility, depending on availability.
Superior Room with twin beds or one double bed
Room measuring 269 sq. ft. equipped with bathrobe, slippers, WIFI and free minibar, flat-screen TV, air conditioning, safe, hairdryer and magnifying mirror. Bed measuring 71" or twin beds measuring 39" each. Not adapted for guests with reduced mobility
Single room.
Room for one guest with desk, fully equipped bathroom, safe, minibar, air conditioning, television and free WIFI. Room not adapted for guests with reduced mobility
Standard Room with additional bed.
Room measuring 215 sq. ft. (25 m²) equipped with free WIFI, minibar, flat-screen TV, air conditioning, safe, hairdryer and magnifying mirror. Room adapted for guests with reduced mobility, depending on availability
Junior Suite
Suite measuring 484 sq. ft. (45 m²) with separate lounge, solarium terrace, bathrobe, slippers, free WIFI, minibar, flat screen TV, A/C, safe. Equipped with two 32" (80 cm) folding beds. Room not adapted for guests with reduced mobility
We stayed at this hotel for 5 nights in a standard queen bed room. We chose this hotel because of its central location, its relatively good ratings, and its affiliation with the Le Accor Loyalty program.
The location was indeed excellent - central to everything.
HOWEVER, the biggest disappointment was largely related to its dated rooms. The walls are paper thin and we could hear the neighbouring rooms flushing the toilet, coughing, watching TV, and opening or closing their curtains. Furthermore, the queen bed was in reality a combination of two single mattresses with a queen sized linen laid on top. Unfortunately, on most nights I found my arm in between the two mattresses. Not great for having a good night rest.
As an Accor loyalty member with over 30-night stays at Accor hotels, apart from a simple single welcome drink, I did not feel in any way, any more privileged.
Apart from its central location, my partner and I were very disappointed and did NOT enjoy the accomodation. I would suggest looking around for other nearby hotels.
AccorHotels certified review
Ian Z.Couples - 08/10/2017
very well location and friendly staffs
AccorHotels certified review
Paula N.Couples - 08/10/2017
« Everyone was very helpful, the room clean and the hotel close to great amenities.the staff »
The staff were very good, their English, to help us as we do not speak Spanish, was excellent. We would have liked to have tea and coffee making facilities in the room but the staff were helpful and we were able to get from the breakfast bar when need.
TripAdvisor review
ckim10Family - 08/10/2017
« Super convenient to the museum golden triangle »
Very convenient location to see the famous 3 museums in Madrid. We went to the Prado 2 nights in a row because it was just across the street during the free admission times. Service was fantastic and rooms very clean.
Our hotel has responded to the review
Our hotel has responded to the review
Dear ckim10,
Thank you for your feedback! As you correctly said, we are situated in a privileged location, near from the three most visited museums in Madrid. Thank you for our words about our rooms and cleaning service, we love to take care of our valuable guests, like you.
See you soon in Mercure Madrid Centro!
Regards,
María Monje
Front Office Manager
AccorHotels certified review
EricBusiness - 06/10/2017
« Good »
Good
TripAdvisor review
Friends getaway - 01/10/2017
« Great location to do Madrid, excellent accommodations »
Located very close to the Prado, Retiro Park and hop on and hop on bus stops. Excellent rooms and breakfast. Friendly and informative staff that gave us all the help we needed to make our stay enjoyable
Our hotel has responded to the review
Our hotel has responded to the review
Dear JackKnox,
Thank you for your feedback! It is great to hear you enjoyed your stay in Mercure Madrid Centro. Our staff members are always willing to help our valuable guests and we are pleased to know they were up to your expectations. Also, we appreciate your praising about our great location. We are sure this review will be very helpful to other new guests visiting Madrid.
Thank you again for your kind words, we truly hope you visit us again.
Regards,
María Monje
Front Office Manager
AccorHotels certified review
AnonymousCouples - 30/09/2017
« Great location and very friendly and extremely helpful staff. »
Felt very comfortable in the hotel. Small scale hotel was very nice. Easy to get to places, particularly as we were heading to Sevilla by train. Have stayed in many hotels and the staff really made us feel welcome. This included front of house, ladies who serviced our rooms and breakfast staff. We are heading back to Madrid to fly out next month and are looking forward to returning to the hotel.
AccorHotels certified review
AnonymousFamilies - 29/09/2017
« good clean well appointed rooom overall pleasant stay »
Reception was friendly and professional. Room was fine overall very good
AccorHotels certified review
Phil J.Couples - 27/09/2017
« Close to Atocha station, the Prado and the Parque Retiro »
This is an easy 15-minute or so walk down the Paseo de Prado from Atocha station. Just make sure you identify the correct road to begin with – it depends on which exit you take from the station!
We were checked in quickly and efficiently and upgraded to a “privilege” room. We weren’t entirely clear what the nature of the upgrade was – but it may have been because it had a small balcony. And some free soft drinks in the fridge, plus a small box of chocolates. We opted not to have breakfast. Several restaurants were close by.
We found the room to be a little over-warm, and the thermostat didn’t quite lower the temperature enough, but it was reasonably OK. And we were only staying two nights.
Staff were friendly and helpful. We would be happy to stay here again.
TripAdvisor review
Couples - 27/09/2017
« Central Haven »
This is a lovely comfortable hotel in a perfect location, close by the train station, less than 20 minutes form the airport and balanced between the shopping districts and the Prado museum, botanical gardens and city park. Great service and good value. With an excellent breakfast!
Our hotel has responded to the review
Our hotel has responded to the review
Dear JFMag,
Thank you for your fantastic feedback. We appreciate that you have valued the great location our Hotel is situated, near from most highlighted spots in Madrid. Also, we would like to thank you for praising our overall service and, in particular, our full of choices breakfast. It is our aim to be up to your expectations and we are pleased to know we got there with you.
We really expect you to visit us again in the near future.
Regards,
María Monje
Front Office Manager
AccorHotels certified review
Thames K.Couples - 24/09/2017
« Room was full of dust and pretty filthy »
Not up to the usual mercure standard. worse than some ibis I've stayed in.
AccorHotels certified review
AnonymousFriends - 23/09/2017
The staff was very helpful & friendly. I especially appreciated how reliable they were in arranging transport from airport to hotel and later back to airport where I met friends for a tour. The location was great!
AccorHotels certified review
Dave.Solo - 19/09/2017
« memorable stay in a convenient Central City location »
from the warm welcome received right through until the departure from your hotel doors 2 days later, my stay was made all the better for a very comfortable and clean room,excellent customer service and support and very friendly and helpful personal at the desk of first impressions. Thank you to your team at the Mecure Centro Madrid.
AccorHotels certified review
MikeCouples - 19/09/2017
« Perfect hotel in convenient location »
Great staff, excellent room, excellent facilities. Everything I usually expect from a Mecure hotel
TripAdvisor review
Family - 11/09/2017
« Beware Madrid Taxi Drivers »
Wonderful hotel. We had a great stay. Super location. But when it came time to check out and order a taxi we got ripped off. It was the driver who charged us double. I don't think the hotel even knew.
Our hotel has responded to the review
Our hotel has responded to the review
Dear reginasY4066PO,
Thank you very much for commenting your stay at Mercure Madrid Centro!
I am glad to read that you had a nice stay here and that you enjoyed our great location. I am sorry for the challenge that you faced upon your departure with the taxi service. Taxis to the airport in Madrid have a fixed rate of 30 € (normal cars, vans for more people can be more expensive), so I am not sure about what the problem was.
Once again, thank you for sharing your experience and we look forward to welcoming you back soon.
Sincerely,
Clara García-Jiménez
Front Office Manager
AccorHotels certified review
PalaugolfFamilies - 06/09/2017
« Great location and friendly staff »
Hotel was nice, location great, staff great, bedroom great abut the bathroom was tired
AccorHotels certified review
Jyrki L.Couples - 04/09/2017
« Good place to stay »
Very friendly attendance. Good room.
AccorHotels certified review
AnonymousBusiness - 04/09/2017
« Not the Mercure standards »
Room improvements in decoration can't hide what used to be.
AccorHotels certified review
Sandra S.Couples - 04/09/2017
« Great »
Very enjoyable and pleasant stay
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At 390 m
At 1.8 km
At 2.1 km
At 2.1 km
