Mercure Madrid Centro 4 stars

We had a really great time in Madrid and the main reason is that we stayed in Mercure which is in the center area. The location is beautiful. It is very convenient to walk every direction to look those fantastic buildings. It is right in the center of Golden art triangle. The famous museum Prado is right cross the street. We stayed in the museum for a whole day! The breakfast was really great in this hotel. The service is excellent. They managed well even thought it was super crowded sometimes in the morning. I’m very glad that I made a good choice. It made our trip more memorable!

The location was excellent. Rooms were very clean. Beds were comfy. The only downside was the walls were very thin, could hear the room next door open/close the curtains but we have nothing to complain.

Everything was fine and the reception people was very nice! 2 issues: - I did not receive the bill by email yet, although reception lady told me that I would get it. Therefore, yet I am not able to confirm the total cost of the stay (the reception did not show me the detailed bill when I paid, which is unusual) - The breakfast is just average, as the quality food is not so good (ham, yogurts, fruits, orange juice, etc.). Please promote organic and local food, we would appreciate it.

All sights are within a walking distance. Staff is great

Excellent facilities, service and food

Value for money. Thanks.

Hotel is centrally located, staffs were pleasant and inviting and eager to help. Guided us with local areas and activities. Breakfast is reasonably good served from 7am to 11 which helped us as late risers. Overall good people there to make our stay comfortable.

The staff was first rate and the breakfast was delicious with many foods to choose from. I had a wonderful stay here with my newly wed wife and would definitely return. Great value.

It was a beautiful experience. Everything went very well.

The location was great. The breakfast was good. The problem we had was that the rooms were noisy. We could hear other guests walking and moving their cases on the floor. We could also hear the doors slamming as guests let them close. One night a group of young girls were very noisy around midnight, talking in the corridor and letting the room doors slam. I rang reception and they said they would send someone up. Basically the rooms are not well sound proofed.

The location is excelllent, 10 minutes from atocha train station .The breakfast is lovely , the service is beautiful, the staff is helpful . The rooms are very clean. The area is quiet, and no much noise

We really enjoyed our stay. Both our rooms were ready on arrival and the customer service at the front desk from Luis and the other staff was exceptional. Really friendly and helpful. We ended up staying here again after we returned from Burgos because all the staff were so welcoming.

Had a lovely stay. My one reason for potentially not returning was the lack of noise proofing between rooms. When the man next door cleared his throat, it sounded like he was in my room. Thank goodness he was not louder or engaged in other activities. I know that is a difficult thing to correct.

Perfect overall

Friendly atmosphere, great location, clean, nice bathroom, good breakfast, the room was a little bit small