WIFI/Internet Access- In central Madrid, opposite the Prado museum. 10 minutes from Atocha high-speed train station
- Small charming hotel
- Free WIFI throughout the hotel
- No pets allowed
- Meeting rooms for events and presentations
Services in the hotel and nearby
Services and practical information
Paying- Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key - WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Well-lit parking
- Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- 100% non-smoking hotel
- Air conditioned
- Air conditioning
- Automatic air control
- Air Conditioning
- Languages spoken at the hotel
- English
- Spanish
- French
- Italian
- Reception open 24 hours a day
- Early check-in/Late check-out
- Early Check In (Paying)
- LATE CHECK-OUT UP TO 6 PM (Paying)
- Porter
- Concierge
Hotel location
Calle Lope De Vega 49
28014
Madrid
SPAIN
- BARAJAS At 12km / 7.46 miles
- ATOCHA At 0.8km / 0.5 miles
GPS : 40.413917, -3.694408
Currently, close to our hotel
Our rooms
Fully equipped rooms ensure that our customers have a pleasant stay. Enjoy rooms inspired by the Golden Age of Spanish Literature, the works of Lope de Vega and 17th-century Madrid.
Room with queen-size bed
Room measuring 215 sq. ft. (20 m2) equipped with free WIFI, minibar, flat-screen TV, air conditioning, safe, queen-size bed, hair dryer and magnifying mirror. Room not adapted for guests with reduced mobility. No pets allowed
Room with twin beds.
Room measuring 215 sq. ft. (20 m2) with twin beds, TV, free WIFI, minibar, desk and fully equipped bathroom with bathtub or shower. Room adapted for guests with reduced mobility, subject to availability. No pets allowed
Superior Room with twin beds or one double bed
Room measuring 269 sq. ft. with bathrobe, slippers, WIFI, free minibar, flat-screen TV, A/C., safe, iron, hair dryer and magnifying mirror. 1 bed measuring 71 in or twin beds measuring 39 in. Not adapted for guests with reduced mobility. No pets allowed
Single room.
Room for one guest with desk, fully equipped bathroom, safe, minibar, air conditioning, TV and free WIFI. Room not adapted for guests with reduced mobility. No pets allowed
Standard Room with additional bed.
Room measuring 269 sq. ft. (25 m2) equipped with free WIFI, minibar, flat-screen TV, air conditioning, safe, hair dryer and magnifying mirror. Room adapted for guests with reduced mobility, subject to availability. No pets allowed
Junior Suite
Room measuring 484 sq. ft. (45 m2) with lounge, solarium terrace, bathrobe, slippers, free WIFI, minibar, flat-screen TV, A/C. and safe. The room has 2 folding beds measuring 31 in (80 cm). Room not adapted for guests with reduced mobility. No pets
- 60 rooms
- 100% non-smoking hotel
- 2 rooms for people with reduced mobility
- Extra bed in room for adult
- Baby bed
Your meetings and events
Our meeting rooms
- Number of meeting rooms: 3
- Maximum size: 45 m²
- Maximum capacity: 40
Certificate of excellence 2018 
Dear Mr V., We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager
Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we look forward to seeing you again very soon. Sincerely, Mirian Martin Front Office Manager
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we look forward to seeing you again very soon. Sincerely, Mirian Martin Front Office Manager
Dear IVAN L., Thank you very much for your comment and feedback about your experience in our hotel. Moreover, we deeply regret not having achieved your expectations and apologize for the inconvenience caused, especially not been able to make you feel welcome. As a platinum member, you have soft benefits included like room upgrade although always on request and upon availability. In these cases, we always try to give it but, to be honest, It's really difficult due to the fact, the hotel has only 60 rooms and the high occupancy. We do hope will be possible for the next time. You can be sure that we have reviewed and checked again all the procedures to avoid this kind of situations in the future and provide to all our guest the best service. Is our hope that you will give us the opportunity to better serve you in the near future. With best wishes and regards, Mirian Martin Front Office Manager
Dear CAPTAINTORO, We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager
Dear Yuchen Q, We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager
Dear ANDREW F., We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry for the inconvenient during your stay; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager
Estimada MARIBEL, Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Madrid Centro. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Mirian Martin Front Office Manager
Dear Navigator16630447065, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Signor SHASA, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Mercure Madrid Centro. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti. Mirian Martin Front Office Manager
Dear KEN M., We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager
Estimado Sr. D., Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado. Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes y es evidente que esta vez no pudimos alcanzar nuestro objetivo. Le agradeceríamos que nos diera otra oportunidad y puede estar seguro que trataremos de hacer todo lo posible para que tenga una excelente experiencia en nuestro hotel de la cual muchos huéspedes ya han tenido la ocasión de disfrutar. Atentamente, Mirian Martin Front Office Manager
Dear FREDDY T., We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager
Dear PAUL , We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager
Dear afreyparis, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mirian Martin Front Office Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
