The hotel is centrally located in walking distance to the main museums and sights. It is also close to many restaurants and not too far from the metro and airport shuttle bus. The staff was friendly and helpful. The breakfast was good and so was the room, but the walls must be very thin, as you can hear everything from the neighbouring rooms - not very nice.

The hotel is centrally located with easy access to many sights, museums and restaurants. The staff was friendly and helpful. The breakfast was good with a variety of choices. My room was quite small but ok standard, although the walls must be extremely thin, as you could hear everything - people talking, opening the curtains...

excellence

We like the hotel for it good breakfast and friendly staffs and very central location , in particular To the train station and Museums and city.we recommend the hotel for the above qualities etc .howver dinning service is not available is a negative

Room was clean, staff were helpful and nice, the free water and little treats were a really nice touch that was unexpected but very much appreciated. Only issue I have is my hair got burnt by the hair dryer. That was definitely not safe and welcomed.

The Mercure Centro Madrid was in the best location for access to everything. The hotel was well maintained and the breakfast selection excellent. The staff were fantastic and very helpful.

Stayed 3 nights over Easter weekend. Hotel was clean, good breakfast selection, and a great location for sightseeing in Madrid. There’s a supermarket a short walk away and a number of bars/restaurants within a minute or two.

Staff were friendly, breakfast was excellent and our room was very comfortable.

Personnel makes up for other deficiency.Rooms can be improved,amenities can be replenished better and consistently.

The hotel is located in the city and easy access to most of destination, clean room and the staff have a very good English. The breakfast menu was fabulous and they were very helpful

Good clean hotel with good staff could do with a bar and restaurant, could do with better signs on outside as we had an awful job to find it as we walked from train station and we gave half the day searching for it ,you can’t really see it from Main Street below because. Of trees etc. Anybody we asked and there were plenty did not know where it is. We eventually stumbled on it at about 4.00pm after arriving at train station approximately 10.00am.

Excellent in itself, very good reception service, very friendly and correct treatment.

This hotel is conveniently located to the Prado Museum, Gardens and a short 15 minute walk to Plaza Mayor. There are many restaurants nearby. The breakfast was more than adequate and was a good start to the day. Reception staff were very knowledgeable, particularly Nicole, and the young lady at breakfast time was very helpful.. We were very happy with our room. We spent 5 nights here and would recommend to anyone to use as a base for sightseeing Madrid.

Great Quiet Location to sightsee from. 5 mins to Prado Museum - 15 min to Plaza Mayor. Restaurants nearby. Excellent staff only too willing to assist you and advise re sightseeing. Hop-on Hop-off buses 5 mins away.

Very Good and the location is superb!