WIFI/Internet Access- In central Madrid, opposite the Prado museum. 10 minutes from Atocha high-speed train station
- Small charming hotel
- Free WIFI throughout the hotel
- No pets allowed
- Meeting rooms for events and presentations
Services in the hotel and nearby
Services and practical information
Paying- Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key - WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Well-lit parking
- Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- 100% non-smoking hotel
- Air conditioned
- Air conditioning
- Automatic air control
- Air Conditioning
- Languages spoken at the hotel
- English
- Spanish
- French
- Italian
- Reception open 24 hours a day
- Early check-in/Late check-out
- Early Check In (Paying)
- LATE CHECK-OUT UP TO 6 PM (Paying)
- Porter
- Concierge
Hotel location
Calle Lope De Vega 49
28014
Madrid
SPAIN
- BARAJAS At 12km / 7.46 miles
- ATOCHA At 0.8km / 0.5 miles
GPS : 40.413917, -3.694408
Currently, close to our hotel
Our rooms
Fully equipped rooms ensure that our customers have a pleasant stay. Enjoy rooms inspired by the Golden Age of Spanish Literature, the works of Lope de Vega and 17th-century Madrid.
Room with queen-size bed
Room measuring 215 sq. ft. (20 m2) equipped with free WIFI, minibar, flat-screen TV, air conditioning, safe, queen-size bed, hair dryer and magnifying mirror. Room not adapted for guests with reduced mobility. No pets allowed
Room with twin beds.
Room measuring 215 sq. ft. (20 m2) with twin beds, TV, free WIFI, minibar, desk and fully equipped bathroom with bathtub or shower. Room adapted for guests with reduced mobility, subject to availability. No pets allowed
Superior Room with twin beds or one double bed
Room measuring 269 sq. ft. equipped with bathrobe, slippers, WIFI and free minibar, flat-screen TV, air conditioning, safe, hairdryer and magnifying mirror. Bed measuring 71" or twin beds measuring 39" each. Not adapted for guests with reduced mobility
Single room.
Room for one guest with desk, fully equipped bathroom, safe, minibar, air conditioning, TV and free WIFI. Room not adapted for guests with reduced mobility. No pets allowed
Standard Room with additional bed.
Room measuring 269 sq. ft. (25 m2) equipped with free WIFI, minibar, flat-screen TV, air conditioning, safe, hair dryer and magnifying mirror. Room adapted for guests with reduced mobility, subject to availability. No pets allowed
Junior Suite
Room measuring 484 sq. ft. (45 m2) with lounge, solarium terrace, bathrobe, slippers, free WIFI, minibar, flat-screen TV, A/C. and safe. The room has 2 folding beds measuring 31 in (80 cm). Room not adapted for guests with reduced mobility. No pets
- 60 rooms
- 100% non-smoking hotel
- 2 rooms for people with reduced mobility
- Extra bed in room for adult
- Baby bed
Your meetings and events
Our meeting rooms
- Number of meeting rooms: 3
- Maximum size: 45 m²
- Maximum capacity: 40
Certificate of excellence 2018 
Dear KATH, We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager
Estimada Cristina Martínez, Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Sentimos enormemente no haber sido capaces de hacerle sentir bienvenida a su llegada; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Mercure, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que voy a investigar personalmente lo ocurrido, ya que no es un hecho habitual y así poder tomar las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. No dude en contactarme directamente si desea comentar su estancia en detalle. Reciba un cordial saludo. Mirian Martin Front Office Manager
Dear Mr. Roberto O, Thank you for your review of our hotel. It's very important for us your feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Mirian Martin Front Desk Manager
Dear guest, We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager
Dear John L, Thank you so much for this beautiful comments regarding your last stay at Mercure Madrid Centro Hotel. You are a very honest and generous people and the whole team are very pleased with your awesome words. I am very happy to hear you liked the locations but most of all I am especially pleased that you enjoyed the service provided. I always feel this is the most important and lasting memory of a hotel. Thank you so much for choosing to stay with us, for your recommendations and for taking time to write such a wonderful review !. It will be a pleasure to host you again in future. With best wishes and regards, Mirian Martín Front Office Manager
Dear Philip, Thank you for taking the time to tell us about your experience at the Mercure Madrid Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Currently, we are working to adapt the hotel to standards Mercure so thank you for your patience. For example, currently we are working on a complete improvements of the baths. We have already remodeled several bathrooms and we will continue on this working. Regarding the Nespresso machines, they are only available at the Privilege rooms because this kind of room has different conditions, they are bigger than the standards and when they are booked they have, for example, minibar included, Nespresso machine included... Of course, we take note about your points in order to continuing improving. Thanks again for your review and we hope you can appreciate these improvements in the future. With best regards, Mirian Martín Front Office Manager
Dear Mr C., Thank you for taking the time to tell us about your experience at our hotel. We are very happy that you enjoyed your time here and liked the hotel and location. Moreover, we deeply regret not recognized you as an usual guest. Our team has recently change and maybe it can be one of the reasons. If you decided to come back to Madrid, I personally would like to make sure you will experience our commitment to high quality standards. I will be delighted to arrange your next visit, please do not hesitate to contact me by phone or email. We are looking forward to welcoming you again at our hotel. Sincerely, Mirian Martin Front Office Manager
Dear Sathish, Thank you very much for your comment and feedback about your experience in our hotel. We deeply regret the inconvenience caused because of the WIFI conection. We detected an issue that is already solved by our IT department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mirian Martin Front Office Manager
Dear Marek_Hofmaenner, Thank you very much for your comment and feedback about your experience in our hotel. Moreover, we regret the inconvenience caused during the morning, please rest assured that we are taking the appropriate measures to prevent future occurrence. We would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at our hotelPlease do not hesitate to contact me during your next visit. Sincerely, Mirian Martín Front Office Manager
Dear guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and we look forward to seeing you again very soon. Sincerely, Mirian Martin Front Office Manager
Dear Bart, Thank you for providing feedback on your most recent visit to Mercure Madrid Centro. As a Gold member we very much regret to hear that you didn't feel a special welcome and you could use the TV. Please be assured that I am internally investigating this, as at Mercure, we strive to provide a superior service experience for every customer. Rest assured that we are taking the appropriate measures to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mirian Martin Front Office Manager
Dear Renee, First of all, we would like to thank you for taking your time to write this comment and of course, to apologize for the inconvenience caused during your stay. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mirian Martin Front Office Manager
Dear ANNETTE C., We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will take note about the comments and improve on this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager
Dear SURAJ P., We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager
Dear Mr D.; We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager
Dear Mr H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we look forward to seeing you again very soon. Sincerely, Mirian Martin Front Office Manager
Dear Mr p., Thank you for taking the time to tell us about your experience at the Mercure Madrid Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mirian Martin Front Office Manager
Dear Mr D. Your compliments of the Mercure Madrid Centro Hotel are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Your compliments of our staff, specially Ana, are very much appreciated. Thank you so much for choosing to stay with us and for taking time to write such a wonderful review !. We look forward to your return. Mirian Martin Front Office Manager
Dear RS, Thank you for scoring your experience at Mercure Madrid Centro. We appreciate any feedback as it helps us improve the quality of our services. Please, feel free to contact me directly if you wish to comment your stay further. We look forward to welcoming you back soon! Sincerely, Mirian Martin Front Office Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
