Hotel - Mercure Genova San Biagio
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Mercure Hotel

Mercure Genova San Biagio

Via Romairone 14 
16163  GENOVA
ITALY

783 reviews
TripAdvisor Rating Based on 783 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • CRISTOFORO COLOMBO
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-10:00
    • Opening hours : Week-end 07:00-10:30

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

120 spacious and welcoming rooms equipped with complimentary WIFI, LCD TV with national and international channels, air conditioning and minibar with complimentary water. Double Rooms available with a crib and also for people with reduced mobility.

  • 120 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 584 reviews

Our guest reviews for Mercure Genova San Biagio

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 783 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 09/08/2017
« pleasant »

friendly and supportive staff

AccorHotels certified review
Jj Business - 28/07/2017
« Good »

Appreciated the coffee provided by the staff at the bar during breakfast. One day the washed bathroom towel seemed not completely dry and had some odour.

AccorHotels certified review
Anonymous Families - 19/06/2017
« unheard »

The hotel is not bad but after our first night we notified the hotel about ants in the bedroom and bath. The reception said they will send someone and check the room. We left the room and go out so I really do not know if someone checked the room or not but when we returned we saw the ants again and kept seeing them till we checked in. It is appalling that a 4 stars hotel has ants and the management do not do anything about it

AccorHotels certified review
Daniela Families - 04/06/2017
« set in a green, quiet area, easy access to Milan highway & Genova by public transportation  »

We stayed 6 nights, we were very welcomed by the excellent staff - especially the ladies from breakfast/bar- especially Annalisa . We had a nice triple room, well furnished, with comfy beds. Breakfast is good and the espresso is free. Definitely recommended !

TripAdvisor review
Family - 31/05/2017
« excellent location »

Excellent location, in a green, quiet location in the suburbs of Genoa. Easy access to old town by bus 7/ bus stop just across the river + metro/ from Brin stop. One ride ticket = 1,50E/ 9E = day ticket for 2 adults+2 kids. Walkable distance to COOP commercial center. Large triple room on the second floor, with direct access to the backyard free parking. Clean room & bathroom , excellent bedding. Good breakfast for the money, with excellent free espresso made by the lovely ladies from the bar - especially Annalisa :-) . Excellent STAFF. We had our welcome drinks for SILVER CARD members on the nice terrace in front of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniela, we thank you for having shared your experience with us and for your positive comments. We are really pleased to understand that you had a nice stay at our property and look forward to welcoming you back in the near future in our Mercure Genova San Biagio. Our kindest regards

AccorHotels certified review
Anonymous Solo - 14/05/2017
« Comfortable  »

Nice hotel. Secure parking. Not a very nice location. Poor menu in the restaurant.

TripAdvisor review
Jess365 Couples - 18/04/2017
« Excellent Service and Comfortable Rooms »

We stayed at the Mercure San Biagio for one night in the superior rooms. The room was comfortable and clean and we slept well as the area is very quiet.The hotel and restaurant staff were extremely friendly, professional, and provided great service. The buffet breakfast had a lot of choice and the barista made excellent cappuccinos. All in all, very happy with my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jess365, thank you for taking the time to share your feedback. We are pleased to read that we have satisfied your expectations. Hoping to welcome you back soon, best regards from Mercure San Biagio Genova.

AccorHotels certified review
Anonymous Couples - 04/04/2017

Okay but nothing more. We booked the romantic package but it wasn't very romantic. We had to ask for the bottle to be put in the room (a hot rather than cold bottle of Pinot Grigio) and the welcome gift was a packet of two biscuits. Very romantic! Please try harder as we come regularly! Thanks Josh

AccorHotels certified review
Anonymous Families - 03/04/2017

Quiet room. Good parking area. Very good breakfast.

AccorHotels certified review
Anonymous Business - 02/04/2017

After 10 years staying at this hotel, the biggest problem is the shower. The temperatures so either scalding or cold. Continually switches between the 2 states. True of current room 231, but usual in all rooms. Time you got some thermostatic shower valves. Otherwise a very good hotel. I like the free water, especially frizzant!

AccorHotels certified review
Anonymous Families - 10/01/2017

Room was fine, restaurant was good and restaurant staff very helpful, but my wife was handling check-in and out and got confused by the front desk staff when they refused to look at her Accor Points vouchers at check-in w/out clarifying that they would be needed at check-out. So she handed up paying the whole amount by credit card and being left with unused vouchers. Not a good front desk experience (and previous stay at the hotel was also sub-optimal @ front desk, to be honest)

AccorHotels certified review
Anonymous Business - 21/12/2016

The front desk staff could not have been more nice. The room was lovely and clean. We will be back.

AccorHotels certified review
Anonymous Couples - 17/11/2016

The staff were very helpful and friendly.

AccorHotels certified review
Anonymous Couples - 26/09/2016

Hotel was quiet, clean and good value for the money. only the location is not ideal

AccorHotels certified review
Anonymous Couples - 23/09/2016

Checking in and out so simple, staff excellent all round and I was more than catered fir with my gluten free choices in the evening and for breakfast. Is it me or is the hotel starting to look just a little tired?

AccorHotels certified review
Anonymous Couples - 19/09/2016

The stay was comfortable and the Personal was very friendly and helpful. Would be nice to have some more variation at the breakfast.

AccorHotels certified review
Anonymous Business - 15/09/2016

everything was fine, very friendly staff, nice food, good room, I would come back

AccorHotels certified review
Anonymous Friends - 06/09/2016

Excellent!

AccorHotels certified review
Anonymous Couples - 30/08/2016

V nice slightly difficult to find

AccorHotels certified review
Anonymous Families - 28/08/2016

Lovely hotel Staff very helpful and friendly..

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