Hotel - Mercure Genova San Biagio
Mercure Hotel Mercure Hotel

Mercure Genova San Biagio

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4.0/5 829 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 64.00 EUR Non member rate
From 57.60 EUR Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • CRISTOFORO COLOMBO
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-10:00
    • Opening hours : Week-end 07:00-10:30

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

120 spacious and welcoming rooms equipped with complimentary WIFI, LCD TV with national and international channels, air conditioning and minibar with complimentary water. Double Rooms available with a crib and also for people with reduced mobility.

  • 120 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 690 reviews

Our guest reviews for Mercure Genova San Biagio

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 829 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
David N. Couples - 11/11/2017
« Very comfortable, well located hotel »

We arrived at 23.00, tired from a long journey in bad weather. The Reception was warm, yet very efficient and fast. The room was clean and well appointed. Breakfast was excellent and the staff in the dining-room were a delight. We would happily stay here again anytime we are in the area.

AccorHotels certified review
Simon Business - 05/11/2017
« mr »

Excellent

TripAdvisor review
Couples - 01/11/2017
« Very good stay »

Hotel it’s not new but clean with high profesional and nice staff. Restaurant with very good local food. Breakfast is very good, nice fresh coffee only scramble eggs... please do not serve them. Quiet location. Recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest first of all we thank you very much for choosing to stay in our hotel. Your feedback is very important to us and we have discussed your experience with our Food and Beverage Manager who will take the correct actions to avoid these situations. We hope to have the opportunity to welcome you again in the future. Yours sincerely, Mercure San Biagio Genova

AccorHotels certified review
Tom E. K. Business - 07/10/2017
« A poor platinum member experience »

Our experience at the hotel this time was not one of the best ones. My membership as Accor Platinum and the comments/room preference made was overlooked or ignored when assigning our room. A standard room was assigned on the second floor as booked. Unfortunately the noise isolation of this room was very poor. The first night was unfortunately a nightmare having very loud room neighbours waking us up a couple of times in the early morning an this with the result of being completely exhausted the morning after. After complaining at the reception our room was changed to a quite premium room based on my Platinum status. A welcome voucher for a drink was also not handed to us for this stay. I can only hope that for our next stay at the end of October (28-29/10) will be a better one.

AccorHotels certified review
Anonymous Families - 19/09/2017
« Average »

The hotel has a good location and the overall cleanliness is very good. However, the front desk staff needs to be more professional and welcoming. During check in, the front desk agent was very cold and he did not seem too happy to have to answer my questions. It made me feel quite disappointed and not welcomed at all! Also check out was a bit too rushed.

AccorHotels certified review
Herbertk Families - 03/09/2017
« Tired and Neglected Hotel »

Check-In staff friendly despite problems with the computer system being down. Room condition was dirty and not clean in particular carpet and bed side tables showing lots of dust and we had to clean our self first. Bathroom and toilet showed similar poor cleaning status. Toilet appeared loose, shower head faulty not working properly, chair in room broken and wobbly. We felt very uncomfortable all night! Dinner and Breakfast was average and ok. Gluten Free basket of items for breakfast was helpful and nice.

AccorHotels certified review
Not S. Families - 30/08/2017
« Bad management. Could have been better. »

Air conditioning wasn't working properly in our room. We mentioned it daily to the front desk and they never fixed it.

AccorHotels certified review
Jon Families - 24/08/2017
« Nice hotel not far to the city and very friendly staff. »

The location was okay. For us was very good to have parking places and for free. Driving to the beach and Genova city was very easy. Close to the hotel you have shop and fastfood corner.

AccorHotels certified review
Anonymous Families - 09/08/2017
« pleasant »

friendly and supportive staff

AccorHotels certified review
Jj Business - 28/07/2017
« Good »

Appreciated the coffee provided by the staff at the bar during breakfast. One day the washed bathroom towel seemed not completely dry and had some odour.

AccorHotels certified review
Anonymous Families - 19/06/2017
« unheard »

The hotel is not bad but after our first night we notified the hotel about ants in the bedroom and bath. The reception said they will send someone and check the room. We left the room and go out so I really do not know if someone checked the room or not but when we returned we saw the ants again and kept seeing them till we checked in. It is appalling that a 4 stars hotel has ants and the management do not do anything about it

AccorHotels certified review
Daniela Families - 04/06/2017
« set in a green, quiet area, easy access to Milan highway & Genova by public transportation »

We stayed 6 nights, we were very welcomed by the excellent staff - especially the ladies from breakfast/bar- especially Annalisa . We had a nice triple room, well furnished, with comfy beds. Breakfast is good and the espresso is free. Definitely recommended !

TripAdvisor review
Family - 31/05/2017
« excellent location »

Excellent location, in a green, quiet location in the suburbs of Genoa. Easy access to old town by bus 7/ bus stop just across the river + metro/ from Brin stop. One ride ticket = 1,50E/ 9E = day ticket for 2 adults+2 kids. Walkable distance to COOP commercial center. Large triple room on the second floor, with direct access to the backyard free parking. Clean room & bathroom , excellent bedding. Good breakfast for the money, with excellent free espresso made by the lovely ladies from the bar - especially Annalisa :-) . Excellent STAFF. We had our welcome drinks for SILVER CARD members on the nice terrace in front of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniela, we thank you for having shared your experience with us and for your positive comments. We are really pleased to understand that you had a nice stay at our property and look forward to welcoming you back in the near future in our Mercure Genova San Biagio. Our kindest regards

AccorHotels certified review
Anonymous Solo - 14/05/2017
« Comfortable »

Nice hotel. Secure parking. Not a very nice location. Poor menu in the restaurant.

TripAdvisor review
Jess365 Couples - 18/04/2017
« Excellent Service and Comfortable Rooms »

We stayed at the Mercure San Biagio for one night in the superior rooms. The room was comfortable and clean and we slept well as the area is very quiet.The hotel and restaurant staff were extremely friendly, professional, and provided great service. The buffet breakfast had a lot of choice and the barista made excellent cappuccinos. All in all, very happy with my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jess365, thank you for taking the time to share your feedback. We are pleased to read that we have satisfied your expectations. Hoping to welcome you back soon, best regards from Mercure San Biagio Genova.

AccorHotels certified review
Anonymous Couples - 04/04/2017

Okay but nothing more. We booked the romantic package but it wasn't very romantic. We had to ask for the bottle to be put in the room (a hot rather than cold bottle of Pinot Grigio) and the welcome gift was a packet of two biscuits. Very romantic! Please try harder as we come regularly! Thanks Josh

AccorHotels certified review
Anonymous Families - 03/04/2017

Quiet room. Good parking area. Very good breakfast.

AccorHotels certified review
Anonymous Business - 02/04/2017

After 10 years staying at this hotel, the biggest problem is the shower. The temperatures so either scalding or cold. Continually switches between the 2 states. True of current room 231, but usual in all rooms. Time you got some thermostatic shower valves. Otherwise a very good hotel. I like the free water, especially frizzant!

AccorHotels certified review
Anonymous Families - 10/01/2017

Room was fine, restaurant was good and restaurant staff very helpful, but my wife was handling check-in and out and got confused by the front desk staff when they refused to look at her Accor Points vouchers at check-in w/out clarifying that they would be needed at check-out. So she handed up paying the whole amount by credit card and being left with unused vouchers. Not a good front desk experience (and previous stay at the hotel was also sub-optimal @ front desk, to be honest)

AccorHotels certified review
Anonymous Business - 21/12/2016

The front desk staff could not have been more nice. The room was lovely and clean. We will be back.

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