Mercure Kakadu Crocodile Hotel 4 stars

TripAdvisor rating 3.5/5 1,433 reviews
Mercure Kakadu Crocodile Hotel
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Hotel extras

Combining a superb location with an excellent range of services and facilities, Mercure Kakadu Crocodile Hotel features 110 air-conditioned guest rooms, an outdoor swimming pool, the Escarpment Restaurant and Bar and event facilities for up to 250 guests.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Massage (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Kakadu Crocodile Hotel

Flinders Street
0886
jabiru
australia

Tel: +61889799000

Fax: (+61)8/89799098

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    JABIRU AIRPORT At 8km / 4 miles

GPS :-12.671082, 132.831457

Our accommodations

Spacious, light and airy, guest rooms at Mercure Kakadu Crocodile Hotel provide a cool, inviting space, perfect for relaxing in after a long day exploring the region. Guests looking for hotels in Kakadu can choose from a range of accommodation options at this impressive hotel, with a variety of bedding configurations to suit individuals, couples, families and groups of friends. Tastefully appointed and contemporary, each guest room features aboriginal artwork, a desk, WIFI access and a modern ensuite.

Standard room with 1 queen size bed

  • Max. number of persons: ‌2
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Standard Room 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room 1 Queen and 1 Single Bed

  • Max. number of persons: ‌3
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Courtyard Family Room 1 Queen and 2 Single Beds

  • Max. number of persons: ‌4
  • Area: From 33
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior room with 1 queen size bed

  • Max. number of persons: ‌2
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Courtyard Room 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 33
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Our restaurants and bars

ESCARPMENT RESTAURANT

Type of cuisine: Bistro

Embracing indigenous culture with our take on local bush tucker as well as offering modern Australian cuisine, Escarpment Restaurant is open for breakfast, lunch and dinner and uses locally sourced ingredients to showcase our region.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ESCARPMENT BAR

Photo non contractuelle / Strictly non binding

Enjoy balmy nights with a wide selection of iconic Australian wines, icy cold beers and signature cocktails before heading down into the air-conditioned restaurant for dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 325 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Mercure Kakadu Crocodile Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

2,259 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,433 reviews

Great

Customer review rating 4.0/5

Sharon Couples - 11/06/2019 AccorHotels certified review

Everything went well . The dinner was really good

Staff are amazing

Customer review rating 4.0/5

Sue Business - 11/06/2019 AccorHotels certified review

- staff at reception are so helpful and friendly, great first impression

We enjoyed our stay

Customer review rating 4.0/5

Noel J. Couples - 11/06/2019 AccorHotels certified review

We were pleased with the convenient disabled parking, and our room 101 which was close to swimming pool and restaurant and was pleasantly furnished and comfortable.

Lovely setting but bathrooms need upgrading badly. Bath a mess and mould in grout . Stained floor tiles.as above.

Customer review rating 4.0/5

Julie D. Friends - 11/06/2019 AccorHotels certified review

As above. Bed was great. Room comfortable just bathroom lacking.

Ordinary

Customer review rating 4.0/5

Anonymous Couples - 10/06/2019 AccorHotels certified review

Staff were helpful and courteous, however we found our room to be tired and extremely overpriced. There was no mirror over the basin in the bathroom which made shaving (for my husband) extremely difficult. The only mirror in the whole room was on the back of the bathroom door.

Friendly staff

Customer review rating 4.0/5

Kylie Families - 10/06/2019 AccorHotels certified review

Nice restaurant, rooms are a bit dated, bathrooms need upgrade. Staff very friendly. Overall good stay

Only 1 night. No lift was ok for us but not all older guests. Bed excellent. Good staff.

Customer review rating 4.0/5

Marilyn Couples - 10/06/2019 AccorHotels certified review

Had dinner and smoked kangaroo with salad good . Young lady from Argentina very good waitress. Had good night's sleep on excellent mattress.

Nice Place To Stay

Customer review rating 4.0/5

Rambling N. Business - 10/06/2019 AccorHotels certified review

The rooms are comfortable enough. The restaurant was very good (had a great steak) and reasonably priced. The service was also very good. Unfortunately, I can’t remember the name of the young guy who checked us in but he was very accommodating and friendly. He presented a very good face for the organisation (something you definitely want at the reception of a hotel).

Bathrooms in the rooms very run down & reminded us of a nursing home - we could also hear the people very loudly in the room next door.

Customer review rating 4.0/5

Anonymous Couples - 09/06/2019 AccorHotels certified review

Apart from the bathrooms the hotel has a nice feel about it & the food was very good.

Dear John, Thank you for taking the time to tell us about your experience at the Mercure Kakadu Crocodile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are however very pleased you enjoyed the rest of your stay at the Croc and the surrounding national park. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joshua McLean Front Office Manager
Customer review rating 4.0/5

Anonymous Families - 09/06/2019 AccorHotels certified review

Restaurant was better than expected. Josh at reception was welcoming and helpful.

Dear Helen, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback. Josh is a valued member of our front office team and i'm sure he will be happy to hear these lovely comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua McLean Front Office Manager

A little steep for the pricing

Customer review rating 4.0/5

Chee W. Families - 09/06/2019 AccorHotels certified review

The front desk staffs were friendly and helpful. The place was spacious (room and hotel) but dated, especially the amenities in the room. Given there is not much choice for accommodation in the area, the price is considered steep but acceptable. We had pizza, chicken burger and fish & chips ordered from the bar and the food quality is good!

Dear Cheewee, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. We are very happy to hear that our staff were able to provide you with exceptional customer service and that you enjoyed your meals throughout your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua McLean Front Office Manager

OK but some improvements needed!

Customer review rating 4.0/5

Anonymous Couples - 09/06/2019 AccorHotels certified review

Room was ordinary and stairs to the room was a problem need at least one Lift to second floor.

Dear Colin & Margot, Thank you for taking the time to tell us about your experience at the Mercure Kakadu Crocodile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do our very best to accommodate everyone on the ground floor as we are aware the stairs can be difficult for some guests, unfortunately on this occasion we were not able to. How ever we are always happy to help with luggage and other request. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joshua McLean Front Office Manager

Underwhelming

Customer review rating 4.0/5

Carol Couples - 09/06/2019 AccorHotels certified review

Interesting hotel and nicely cooked fish. decor is dated. Staff provided poor service at front counter and especially in the restaurant

Dear Carol, Thank you for taking the time to tell us about your experience at the Mercure Kakadu Crocodile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joshua McLean Front Office Manager

Very good but a few deficiencies

Customer review rating 4.0/5

Jennifer Friends - 08/06/2019 AccorHotels certified review

I enjoyed the hotel, the rooms were ok, restaurant was decent, though almost no options for vegetarians, best thing was simply easy access to the park.

Dear Jennifer, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. We are very pleased to hear you enjoyed your time in Kakadu National Park and hope to see you back here again sometime soon. Sincerely, Joshua McLean Front Office Manager

Good restaurant and service

Customer review rating 4.0/5

Esther C. Families - 08/06/2019 AccorHotels certified review

Great service staff! Everyone has a smile on them and it makes me feel welcome whichever part I walked to! The restaurant serves good pizza, beer and fish and chips! What more could I ask for!

Dear Jia Jia, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. We're very happy to hear you enjoyed your stay with us at the Croc! It was a pleasure to have you here and hope to see you back again in the near future. Sincerely, Joshua McLean Front Office Manager

Pleasant

Customer review rating 4.0/5

Anonymous Friends - 07/06/2019 AccorHotels certified review

The mecure kakadu is a nice pleasant hotel. Great staff. Looks a bit tired. But a good place to stay when visiting kakadu

Dear Tony, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It's fantastic to hear we provided you with great customer service and that you enjoyed your time here at the Croc. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua McLean Front Office Manager
Customer review rating 4.0/5

Anonymous Friends - 07/06/2019 AccorHotels certified review

All good

Dear David & Anne, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. Its always a pleasure to receive lovely feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua McLean Front Office Manager

Generally good although room needed some updating.

Customer review rating 4.0/5

Wayne Couples - 06/06/2019 AccorHotels certified review

The staff were terrific and looked after us very well. Facilities such as the pool were also good. Restaurant and meals were excellent and there was plenty of food in the buffet breakfasts and any meals. The room is dated and we had trouble with the overhead fan. The room and the bathroom are in need of updating and some minor plumbing repairs would assist comfort.

Dear Wayne, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback. We are very happy to hear you enjoyed your time here at the Croc! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua McLean Front Office Manger

Wounded our wallet - most expensive and over-rated place we've ever stayed in - no alternatives!

Customer review rating 4.0/5

Margaret Couples - 06/06/2019 AccorHotels certified review

See private email

Dear Margaret, Thank you for taking the time to tell us about your experience at the Mercure Kakadu Crocodile Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am however glad to see that you did review our customer service highly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joshua McLean Front Office Manger

Good hotel in good location

Customer review rating 4.0/5

Reuven G. Solo - 05/06/2019 AccorHotels certified review

I enjoyed the time in the hotel

Dear Reuven, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. We are very happy to hear that you enjoyed your time with us at the Croc! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joshua McLean Front Office Manger
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