Hotel - Mercure Kakadu Crocodile Hotel
Mercure Hotel Mercure Hotel

Mercure Kakadu Crocodile Hotel

3.5/5 1,362 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 110.00 AUD Non member rate
From 110.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Massage  (Nearby)
  • Golf  (Nearby)
  • Tennis  (Nearby)
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-21:00
    • Opening hours : Week-end 06:00-21:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, light and airy, guest rooms at Mercure Kakadu Crocodile Hotel provide a cool, inviting space, perfect for relaxing in after a long day exploring the region. Guests looking for hotels in Kakadu can choose from a range of accommodation options atthis impressive hotel, with a variety of bedding configurations to suit individuals, couples, families and groups of friends. Tastefully appointed and contemporary, each guest room features aboriginal artwork, a desk, WIFI access and a modern ensuite.

  • 110 rooms
  • 110 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Pay per view channel(s)
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 1,859 reviews

Our guest reviews for Mercure Kakadu Crocodile Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,362 reviews
Bails Solo - 09/11/2018 AccorHotels certified review
« Great stay in off season. »

A few things. i wasnt happy that my room was next to the pool. Changed with no fuss. Very happy. I asked for ice and water for my watet bottle for the day from the bar. staff happy to oblige. Steak on Tuesday night sensational. a lot of chefs reluctant to cook blue. Excellent. Vompliments to the chef please

Brett W. Business - 08/11/2018 AccorHotels certified review
« Mr »

this was my second stay at the Crocodile Hotel and things have improved based upon my previous feedback to this questionnaire.. Accommodation is clean, staff are friendly and the food is great. Thank you.

Tanya Couples - 07/11/2018 AccorHotels certified review
« Great Long Weekend Away in Kakadu »

Super friendly staff, from check in to check out. Pleasant room, had some issues with ants - but it is the outback. Dinner took over an hour to arrive on the first night, but once we mentioned it to staff he did not charge us for that meal. Any staff we encountered were very friendly, smiled and said good morning/afternoon. Would stay here again and recommend to friends/family.

Amanda Families - 07/11/2018 AccorHotels certified review
« Overall a good experience »

It was wonderful to come across this big crocodile shaped hotel in Kakadu. The rooms were clean and well equipped. The staff were friendly and helpful. We had dinner and breakfast as well which is where the experience went downhill. We waited for over an hour for our drinks to arrive after asking for them a couple of times. Our meals took over an hour as well and were generally good but the common comment was too salty and tough chicken. The Breakfast selection was varied.

James Families - 07/11/2018 AccorHotels certified review
« Good but could be better »

Friendly staff. Nice design, lovely garden etc but rooms a bit tired, especially the bathroom.

Mark H. Couples - 06/11/2018 AccorHotels certified review
« Comfortable & enjoyable »

Service was prompt & staff very friendly & happy

Johm Solo - 06/11/2018 AccorHotels certified review
« Where is my Territorian rate. »

Rang up to get Territorian rate and was quoted same as internet rate, do booked on internet and when I got there was told I should have got a better rate but too late as already booked.

Keith Couples - 06/11/2018 AccorHotels certified review
« Clean & comfortable, but really showing its age »

Great location, great staff, but room being tired, worn and looking old detracts from overall experience and although staff do a good clean it is hard to make it look clean - eg worn floor tiles have lost colour and look dirty

Shylo Business - 05/11/2018 AccorHotels certified review
« Great »

It was amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shylo, We very much appreciate your comments regarding your stay at the Mercure Kakadu Crocodile Hotel. It is always a pleasure to receive positive feedback. We hope you enjoy the rest of your stay with us and hope to see you out in Kakadu again in the future. Sincerely, Joshua McLean Assistant Manager

Chris D. Couples - 04/11/2018 AccorHotels certified review
« Loved the hotel, the staff and the dining »

Very satisfying

Sally T. Couples - 04/11/2018 AccorHotels certified review
« Enjoyable stay with some disruption. »

Checkin smooth. Room could do with some maintenance. Local disturbance during the night. Restaurant was good and staff friendly.

Nasty Families - 04/11/2018 AccorHotels certified review
« Welcoming »

Friendly staff, extremely comfortable bed

Tony R. Couples - 02/11/2018 AccorHotels certified review
« Comfortable and great service. »

Check in was easy and room very neat and tidy. Bar service was excellent. Meals were nice.

Zack Friends - 02/11/2018 AccorHotels certified review

Beautiful place to stay, always a nice place to bring people that have never been. Especially to show them the enuiqe croc hotel

David H. Couples - 02/11/2018 AccorHotels certified review
« Memoral time at Kakadoo & Crocodile Hotel »

Overall a wonderful time the Crocodile hotel. The service was top notch. All the staff were friendly and professional. A few little things could improve the quality. The room had 2 double beds. We didn't need the second bed and would have preferred a one queen bed and a lounge to sit on. The middle courtyard was wonderfully landscaped. But needed more shade. Maybe around the edge where the rooms were so you could sit outside your room and have a quiet drink and a chat or read. One night the local indiginous folk were having quite a heated disagreement. Which was a little disconcerting. I don't know what you do about that.

Matt D. Couples - 01/11/2018 AccorHotels certified review
« Bloody expensive, found cheaper in Darwin, better facilities »

Loved the location, disappointed with restaurant staff during dinner stay, hopeless, slow and disinterested....very sad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matt, Thank you for taking the time to tell us about your experience at the Mercure Kakadu Crocodile Hotel. I apologise that the attentiveness and response time of our staff in the restaurant was not up to their usual standard. I will be sure to address this with our F&B team to make sure they are aware and can improve on this moving forward. It is pleasing though to hear that you enjoyed our location with in Kakadu National Park and hope that the remainder of your stay within the park was enjoyable. If you do wish to discuss your experience further, please do not hesitate to contact me at the hotel on P: (0… E: DM… Sincerely, Joshua McLean Assistant Manager

Sara J. Couples - 31/10/2018 AccorHotels certified review
« Fantastic! »

Myself and my boyfriend are Darwin locals, I've been here 9 years and he's been here 17. We have never stayed at Crocodile Hotel - we've either stayed at Cooinda or camped. Tried to stay at Cooinda again but it was booked for renovations so we were forced to stay here. After a long day out at the waterfalls we checked in and were welcomed by a very friendly staff member named Joshua Mclean (can't remember last name exactly, something like that). I told him how we actually tried to cancel the booking because we found it cheaper on Agoda and including a breakfast but I had made a no cancellation reservation and was advised on the phone we couldn't. He was kind enough to include breakfast in our booking and we were automatically upgraded to a courtyard room. This kind of customer service goes a long way, as such a simple thing to the hotel, it made a huge difference in our experience. He was full of energy and chat and we had a great conversation with him. We checked into our room and were very pleased! Had a nice meal at the restaurant and ordered wine to the room and had the best time. I will most definitely come back to this hotel the next time not because of the hotel but because of how your staff member Joshua gave us that extra special attention and looked after us. That service goes a long way! It was very kind and I hope I don't get him in trouble saying how he did that for us. We will definitely be back thanks to him!

Anonymous Couples - 31/10/2018 AccorHotels certified review
« Mrs »

Comfortable room. Service at dinner only average. Continental breakfast poor.

Edel D. Families - 31/10/2018 AccorHotels certified review
« Excellent »

Staff couldn’t have been more accommodating when dad was unwell

Bernadette B. Business - 30/10/2018 AccorHotels certified review
« Good »

Good A bit of delay in getting diner served due to lack of staff

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 110.00 AUD Non member rate
From 110.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates