Hotel - Novotel Sydney Norwest
Novotel Hotel Novotel Hotel

Novotel Sydney Norwest Hotel

4.0/5 389 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Hard tennis court  (Nearby)
  • Ski hire facilities  (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

With its convenient location and excellent range of facilities, Novotel Sydney Norwest offers the ideal option for both business and leisure travel. Contemporary and spacious, each guest room provides everything needed for a comfortable stay, with Standard and Superior options available. Guests staying at this stylish Sydney hotel can enjoy a range of convenient in-room amenities, which include air-conditioning, a TV with pay-per-view channels, a large work desk, WIFI access and tea & coffee facilities.

  • 132 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Automatic temperature control
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,803 reviews

Our guest reviews for Novotel Sydney Norwest

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 389 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Andrew A. Couples - 14/11/2018 AccorHotels certified review
« Our overall experience was okay, but fell short of what I would expect of a 4 star hotel. »

Check-in was very good with the lady accommodating our requirements. The milks supplied to the room were out of date by well over 2 weeks and up to a month, meaning that we could only have minimal coffee's in the room. The towels in the pool area were not replenished, even though we advised reception on two separate occasions and we know another guest advised reception that the pool area was out of towels. I feel that the hotel does not have very good attention to detail.

Eric E. Business - 13/11/2018 AccorHotels certified review
« Outstanding Service from the Team »

Every at this location is outstanding! I’ve visited this location 3 separate occasions. My most recent stay, I received news of my stepmom passing. The team prepared me a fruit basket as I decided to take a drive alongside the coast in memory of her. This was the most kind gesture I’ve ever received from any hospitality establishment. I also love how each member greeted me by name each and every day of my stay. I truly felt like a member of a family. You should be very proud of your Norwest Team!!!

Alan R. Couples - 13/11/2018 AccorHotels certified review
« Excellent service and good quality room. »

I was delighted with the professional staff and liked the room. Food was also excellent.

Michele Friends - 13/11/2018 AccorHotels certified review
« friendly, relaxed and enjoyable week end »

We were there for a purpose, a dance showcase by Arthur Murray, castle Hill so it was very specific and our use of the facilities were limited. However, our room with the balcony was great, clean and provided everything we needed. Friendly staff always makes staying in a hotel a better experience and the receptionists were great.

Sue R. Families - 13/11/2018 AccorHotels certified review
« Very good no problems at all »

Nice room & venue

Sharon T. Families - 12/11/2018 AccorHotels certified review
« Above and beyond »

Our stay was to celebrate our granddaughter's 7th birthday and the staff made it a wonderful and unexpected experience

Rhonda S. Business - 12/11/2018 AccorHotels certified review
« A great place to stay and the team were always ready to assist you at all times »

Friendly helpful team and clean fresh room. Always happy to assist you with shuttle bus and any queries or requests you may have had

Megan Couples - 11/11/2018 AccorHotels certified review
« Wedding night »

The accommodation was amazing! The staff had done up our room with fairy lights and love hearts all over the room. They put up a congratulations sign and spoilt us with champagne and chocolate covered strawberries. My husband and I will never forget our first night as a married couple. So thank you so much for everything you all did for us

Jenny Business - 11/11/2018 AccorHotels certified review

i had a balcony room which was great, the room was clean, the staff were nice & polite & we had breakfast which was nice as well.

Chris Business - 10/11/2018 AccorHotels certified review
« Joel is a bartending god »

Good stay, no real issues. Beds are kinda lousy but room overall was good. Joel is awesome. Best bartender in Norwest, possibly the best one in Sydney.

Curtis Business - 09/11/2018 AccorHotels certified review
« good consistent service and standards »

Met my expectations for a business trip. Friendly, speedy front end service, and a good meal.

Steve Business - 08/11/2018 AccorHotels certified review
« It was great »

The staff are great and always make you feel welcome

Animesh J. Business - 07/11/2018 AccorHotels certified review
« It was okay. »

The room I stayed in was facing Windsor Road. There is continuous road noise through the night and I was not able to sleep well.

Marg M. Families - 05/11/2018 AccorHotels certified review
« Good »

The room was a good size, was clean, tidy, and it provided what we needed. We were there for a family reunion. I recently saw a TV show which recommended to call a hotel for the best price, rather than book online. My immediate family had 3 rooms booked there for the event. I saw a deal online, but the flexible,dearer deal only was offered, the cheaper inflexible deal wasn't offered it until I mentioned it. (Cannot cancel). Booked 2 rooms at the same time, not offered any discounts or incentives. My sister made another booking for the same night, so although we had 3 rooms altogether, I received no benefit. Very disappointing. Contrary to the show I saw, stating you paid a premium to the online sites, it was a waste of my time to call you tbh.

Jeffrey T. Business - 05/11/2018 AccorHotels certified review
« Room was clean and tidy. The staff were courteous and professional. »

As above

Anonymous Business - 05/11/2018 AccorHotels certified review
« Mr »

Pleasant and quiet!

Je… Families - 05/11/2018 AccorHotels certified review
« Welcoming experience at the front desk. »

I have been to your hotel around 6 times now each time I have not been disappointed.

Courtney Couples - 04/11/2018 AccorHotels certified review
« Amazing »

We had a really pleasant stay. This was our first time staying at your hotel and I’ll Definitely be booking it again in the future. The staff were very helpful and we even got given a voucher for being a special guest which was pretty awesome. Would definitely recommend to family and friends. Thank you for a wonderful experience

Anonymous Couples - 04/11/2018 AccorHotels certified review

Friendly staff and large rooms

Rohan R. Couples - 02/11/2018 AccorHotels certified review
« Very enjoyable and relaxing »

Most pleasant. All the staff were very professional and charming, thank you.

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