Hotel - Novotel Sydney Norwest
Novotel Hotel Novotel Hotel

Novotel Sydney Norwest Hotel

Our hotels AccorHotels
4.0/5 352 reviews
All hotels in Baulkham hills
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 134.00 AUD Non member rate
From 134.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Buffet Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
  • SYDNEY
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Hard tennis court  (Nearby)
  • Other sports activities  (Nearby)
    • Basketball facilities (Nearby)
    • Football (Nearby)
    • Volley ball facilities (Paying, Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Buffet Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With its convenient location and excellent range of facilities, Novotel Sydney Norwest offers the ideal option for both business and leisure travel. Contemporary and spacious, each guest room provides everything needed for a comfortable stay, with Standard and Superior options available. Guests staying at this stylish Sydney hotel can enjoy a range of convenient in-room amenities, which include air-conditioning, a TV with pay-per-view channels, a large work desk, WIFI access and tea & coffee facilities.

  • 132 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Automatic temperature control
    • Crib on request
    • WiFi in your room
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,858 reviews

Our guest reviews for Novotel Sydney Norwest

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 352 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ross J. Business - 07/12/2017
« Always "an easy stay". No issues and friendly team members. »

Enjoy the room size, the fact I can open a door/ window for fresh air and the rooms are clean and well appointed.

AccorHotels certified review
Scott Business - 07/12/2017
« Fantastic. Thanks! »

Great sleep as the beds are simply the most comfortable hotel beds I've found almost anywhere!

AccorHotels certified review
Stan Business - 06/12/2017
« Excellent customer service and friendly staff »

Frond desk reception was more helpful and friendly than what I normally expect. Even cleaning staff were courteous and putting a smile on when engaging eye contact - it's often the simple things in life that makes your day start better.

AccorHotels certified review
Sean J. Business - 06/12/2017
« pleasant »

Friendly staff, good service, good room, overall great experience

AccorHotels certified review
Family C. Families - 05/12/2017
« Very Comfortable and spacious room »

I booked a total of nine rooms with breakfast as we had a family wedding in the area. My mother had a disability room which was wonderful and right opposite ours...perfect. Ours had a balcony..also very nice. Breakfast was good, although for some reason I had to pay for mine, which I thought was also included. Overall our experience was very good.

AccorHotels certified review
R. Q. Solo - 05/12/2017

It was ok I had a belting headache and had to leave at 11 am. Also, I was charged a $50 deposit. Is that normal? The Directors of Holy Family Services are members. I attended our Christmas Party and stayed back as I live in Palm Beach and did not want to drive at night. The breakfast was good

AccorHotels certified review
Elizabeth P. Families - 05/12/2017

Easy......Looked after.....no probems

AccorHotels certified review
Gayle Families - 05/12/2017
« Great stay, friendly staff. »

Perfect location for why we were in Sydney.

AccorHotels certified review
Liz T. Families - 04/12/2017

Upon arrival we were met by a very friendly and helpful front desk assistant. Our room was up to expectation, the breakfast was pretty ordinary, very busy as there were quite a lot of people eating, we have experienced much better breakfast re choice etc at other Accor hotels.

AccorHotels certified review
David P. Families - 04/12/2017
« Very welcoming, friendly staff and comfortable beds, we felt very much at home. »

This is the second time we have stayed and we enjoyed this time more as we found the staff to be very friendly and obliging.

AccorHotels certified review
Gerry Couples - 04/12/2017

The service was great. Booked 3 nights to start our trip. Needed a couple of more nights once we were here. We were shocked at the increase in price for the 2 extra nights. Moved over to the Adina for the third night because the cost was almost half the price. Sorry we didn't do that sooner.

AccorHotels certified review
Christopher S. Families - 03/12/2017
« Excellent in customer service »

Hassle free, great location, staff are helpful with good customer service shown at all times.

AccorHotels certified review
Anonymous Business - 03/12/2017
« Dated hotel with low performing A/C »

Room was ok bed not that comfortable. Was moved from 416 to 316 due to non working A/C. 316 A/C not much better than 426

AccorHotels certified review
Brian H. Families - 03/12/2017
« Mr H. »

I was dissatisfied with the breakfast catering as there were bus loads of tourists coming in for breakfast which left us as staying guests with no food options as there was nothing there, it was also noticed that other guest were standing waiting for the food trays to be refilled which had taken 30 minutes to refill. Guests who have pre-paid for these expenses I find this very unsatisfactory, considering the price we have paid for 1 night accommodation is over the top. I must say that the staffs are very courteous and polite and I commend the staff for that. I also consider that the night we had stayed at the Novato there was an incident beyond your control due to setting off fire alarms and coursing the cancellation of TV programmes and hot water there was no mention at all if there could be some form of discounts etc, I do realise this incident was beyond your control, however I believe that if guests want to come back to the site there should be an incentive to encourage guests to return. I have just gone through the survey however I find very frustrating that there is no comments box at certain sections of your survey. Firstly, the few times that we have stayed at the Hotel there has always been issues which have been reported eg, running toilet cistern, which was reported, the second visit was the A/C was very noisy and not responding to alterations on the panel, this was dealt with by staff and we were moved to another room which was certainly an Inconvenience however the adjacent room A/C was no better and we could not be bothered reporting further problems as we certainly did not want any more moves. And of course noted in the survey was the breakfast issue. I would certainly reconsider coming back to the hotel as I believe I am not getting value for money and I cannot foresee us coming back in the near future thankyou, and hopefully my feedback will be of benefit to future patrons.

AccorHotels certified review
Anonymous Business - 03/12/2017
« Just an average hotel for the cost »

Upgrade your bathrooms. They're disgraceful - what is with those shower curtains? Secondly, I ticked not to receive email communication on my check-in form, so why have I still received this? Thirdly, the menu in the restaurant is pathetic. Shocking choice and limited selection and this shines through in the service which comes across as disinterested and bored.

AccorHotels certified review
Peter B. Couples - 02/12/2017
« Perfect »

Staff especially front desk made our stay.

AccorHotels certified review
Shane Business - 02/12/2017
« Extremely satisfied »

Great

AccorHotels certified review
Royce Business - 02/12/2017
« Restaurant menu was narrow with lack of options »

The rooms air conditioner was not effective and very noisey (room 122). Beautifully designed room with great bed and pillow options. Pool was exceptional.

AccorHotels certified review
Vanessa Solo - 02/12/2017

Was quiet and plenty of privacy After a busy week just what I needed

AccorHotels certified review
Gd Business - 01/12/2017
« It was good, rooms nice enough, bed comfortable, reception staff and friendly. »

The only thing that let my stay down; was the service in the restaurant. It took way too long to get our food and then it was wrong. Other members of our group had also had the similar poor service, wrong meals, earlier in the evening. The restaurant was not busy, so I would be worried if you were really busy.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 134.00 AUD Non member rate
From 134.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 240 m Grand Mercure The Hills Lodge
Grand Mercure The Hills Lodge
From
From 161.00 AUD Non member rate
From 161.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 9.3 km Novotel Sydney Parramatta
Novotel Sydney Parramatta Hotel
From
From 134.10 AUD Non member rate
From 134.10 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 9.3 km ibis budget Wentworthville
ibis budget Wentworthville
From
From 84.00 AUD Non member rate
From 84.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 10 km ibis Sydney Thornleigh
ibis Sydney Thornleigh Hotel
From
From 125.10 AUD Non member rate
From 125.10 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BAULKHAM HILLS
See rates