Hotel - ibis budget Santos Gonzaga
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Santos Gonzaga

4.0/5 95 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 165 rooms
  • 100% non-smoking hotel
  • 17 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Shower
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,964 reviews

Our guest reviews for ibis budget Santos Gonzaga

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 95 reviews
Anonymous Families - 03/02/2019 AccorHotels certified review
« Ok »

The room is really small, no fridge, and the bed was terrible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allana, Thank you for taking the time to tell us about your experience at the ibis budget Santos Gonzaga. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, André Trevisan

Marcel Solo - 02/02/2019 AccorHotels certified review
« Happy »

Great place and great value The staff behind front desk ( mate ? ) That young man went the extra mile

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcel Henri W., We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga

Lygia R. P. C. D. A. Couples - 27/01/2019 AccorHotels certified review
« Amazing »

A nice clean bedroom, with attendants very helpful

Anonymous Solo - 26/01/2019 AccorHotels certified review
« Good. »

The hotel is good but the breakfast is bad, orange juice is not natural.

Othon Couples - 22/01/2019 AccorHotels certified review
« A bit uncomfortable »

The hotel is new and it has one of the best locations, price is accessible, however we got some problems with the room. The electric plugs were making some noise that disturbed us to sleep, then we asked to change room, but the receptionist said all rooms were occupied already, then he offered to fix the eletric plug, but he just turned off the electricity from the plug. So everytime we had to use the plugs to recharge phone, we had to ask the reption to turn on and then later we had to ask again to turn off due the noise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thank you for taking the time to tell us about your experience at the ibis budget Santos Gonzaga. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jéssica Yumi Hirata

Dalva D. A. Couples - 21/01/2019 AccorHotels certified review
« Passeio »

Gostei do local

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra Dalva, Obrigada pelo feedback. Sua opinião é de extrema importância para nós. Será um prazer recebê-la novamente. Atenciosamente, Jéssica Yumi Hirata

Anonymous Couples - 08/01/2019 AccorHotels certified review
« Below average »

The pillow was slim and uncomfortable The bathroom had a terrible sewer smell The room is too dark

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric F., Thank you for taking the time to tell us about your experience at the ibis budget Santos Gonzaga. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, André Trevisan General Manager

Eduardo R. Families - 18/12/2018 AccorHotels certified review
« Pleasant »

A fair, pleasant and enough stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduardo De Camargo Mendonca Fava Dos R., We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan

greenwich80 Friends getaway - 08/12/2018 TripAdvisor review
« What you would expect for the money »

Small basic room with comfortable bed. Blackout curtains very good and I was able to sleep well. The reception staff were helpful and responsive to my early arrival. Breakfast was good. The breakfast service staff were very friendly and helpful. On the whole I felt my stay to be very acceptable.

Mari Business - 23/11/2018 AccorHotels certified review
« Tiny room! »

The bed comint out of the closet is so weird, no space for bags or anything

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marianna F., Thank you for taking the time to tell us about your experience at the ibis budget Santos Gonzaga. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, André Trevisan General Manager

Johnny Solo - 20/11/2018 AccorHotels certified review
« Great stat and bety helpful staff »

Happy about location. Helpful staff. Hotell in great area of Santos.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ole Johnny L., We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan General Manager

Anonymous Couples - 16/11/2018 AccorHotels certified review
« Great stay »

Made reservation on the beach to stay the same day. Check in needs more time than in Europe. Friendly staff. New hotel. Nice room. Service like all over VC the world.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas O., We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan General Manager

Carlos C. Families - 11/11/2018 AccorHotels certified review
« Extemely Satisfied »

IBIS BUDGET: New hotel. Different style (colors, furniture, desgn ...), air conditioning in every room, very clean, very nice and pleases all ages. Friendly staff, very good breakfast, quick check-out, previleged location (near the beach and good options for tour and meal), fair price. I recommend. My family (we are 4) took a very good family room on the fifth floor with 3 bunk beds, each one very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos, We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan General Manager

José Families - 07/11/2018 AccorHotels certified review
« dentro da expectativa »

Cordial e objetiva.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado José, Agradecemos os seus comentários referentes a sua hospedagem aqui no Hotel ibis Budget Santos Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga

Clauberto Business - 01/11/2018 AccorHotels certified review
« Boa »

atendeu as expectativas

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Clauberto, Agradecemos os seus comentários referentes a sua hospedagem aqui no Hotel ibis Budget Santos Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga

Alexandre C. Friends - 25/10/2018 AccorHotels certified review
« I liked it. I would go back it! »

I would recommend to my friends

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandre Soares C., We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan

Anonymous Business - 07/10/2018 AccorHotels certified review
« Very Nice »

Clean hotel, great breakfast and reasonable price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose David Rivera E., We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan General Manager

Thirupathi R. S. Solo - 07/10/2018 AccorHotels certified review
« Nice »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thirupathi Reddy S., We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan General Manager

Nara A. Business - 24/09/2018 AccorHotels certified review

Excelente e tranquila.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Nara, Agradecemos os seus comentários referentes a sua hospedagem no Hotel ibis Budget Santos Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga

Francisco M Couples - 19/09/2018 TripAdvisor review
« Proposal »

Very good proposal for guests wishing good price, good location and quality.The only thing I really did not like was the fact that it did not have a mini fridge and glasses in the apartment, I know the intensity and an economical rate but some things can not be excluded.

Our hotel has responded to the review
Our hotel has responded to the review

Dear franciscomaximom, We very much appreciate your comments regarding your stay at the ibis Budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan General Manager

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