Hotel - Grand Mercure Yogyakarta Adi Sucipto
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Yogyakarta Adi Sucipto

4.5/5 339 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 305 rooms
  • 150 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,947 reviews

Our guest reviews for Grand Mercure Yogyakarta Adi Sucipto

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 339 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jonathan H. Business - 11/03/2019 AccorHotels certified review
« Very satisfied, it could be 10 tho »

Very relaxing hotel... I love the hospitality that we felt in this hotel

Rizki Families - 11/03/2019 AccorHotels certified review
« Nice hotel and not too far from everywhere »

Good choice for business or leisure in Jogja Overall was nice

Arsen Business - 09/03/2019 AccorHotels certified review
« Nice stay »

As usual, hotel managed by accorhotels group is well suited for my purpose. Hotel nicely located in the city center.

Diah A. S. Business - 04/03/2019 AccorHotels certified review
« Worth it! »

overall it was a great experience! however, the staff didn’t “refill” the fridge so that was a bummer. other than that i can’t think of anything else to complain about.

Edwin B. S. Business - 02/03/2019 AccorHotels certified review
« NICE PLACE TO STAY »

Thank you for the comfort of the hotel and hospitality from you so that we can stay in this hotel comfortably.

Sayang@yog Couples - 28/02/2019 AccorHotels certified review
« Very good service from the staff and Room very clean »

The room clean and the space is well arranged , Very good service by staff specially from restaurant team , they are so friendly and very polite, However noticeable noise from swimming pool before 6 am was disturbs us. But Grand Mercure Yog Adi Sucipto will be my destination for next visit.

Dory A. Business - 26/02/2019 AccorHotels certified review
« the service the facilities i love all of them »

i come late nite after travel all days. seeing the clean room make me happy, after that im sitting at the bar for welcome drink and its really nice bar and music, the breakfast is great many variant and coffee is bright my day. i love to come again to there after this is the best accor hotels in yogyakarta

Business - 26/02/2019 TripAdvisor review
« Good Hotel »

It has been a pleasant stay with the friendly staffs.The room was nice and clean. All amenities provided. Check in and hospitality of the front desk employees is a satisfaction. As an Accor Plus Gold Member, all the previlages accomodated. Thank you!

S. S. Business - 25/02/2019 AccorHotels certified review
« Strategic Location (Airport; UGM; Tourist Center) »

This hotel is highly strategic and perfectly decorated with Borobudur Style.

D. M. Business - 24/02/2019 AccorHotels certified review
« Overall it was good »

For the first night I was suddenly awaken on 5.30 am (!) by a loud voice, apparently there are a morning exercise (senam pagi) in the ballroom next to my room. The music and the instructor's voice were so loud I couldn't sleep anymore, so I called the receptionist to ask them to reduce the volume. The music got turned down but the instructor's voice were still loud so then i called the receptionist again but nothing happened. In the night time I called the receptionist again to ask them whether the exercise will be held again for the next morning or not, and then they said yes. After that someone (sounds like She is manager or something) called and said that if I wanted to, I can switch to a better room on another floor so I wouldn't be bothered by a loud voice. So I agree and apparently they upgraded my room to a nice suite room. Overall, it was a good experience because they accommodate their guest's complaint, but it still makes me wonder why they held the exercise so early in the morning on an indoor ballroom, were they didn't think about their guest's privacy?

Trie W. Families - 23/02/2019 AccorHotels certified review
« GOOD HOTEL »

HOTEL MERCURE IS THE BEST. I WILL COME BACK AGAIN. THANK YOU

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Ni Luh K., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

C. Business - 23/02/2019 AccorHotels certified review
« It was good »

Overall the service is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas general Manager

A. Business - 20/02/2019 AccorHotels certified review
« Short-brief relaxing night »

Pre-arrival prep was very good, loved how the team contact me on how will i like the room preferences Arrival was nice, quiet touch of smile and quick check in process. I would thank to Rizka the front desk for assist in moving my room. In room dining were acceptable, though took some time for preparing the meal (molten chocolate not so molten) fruit was delighted tho. Key drop box was helpful for fast check out. Exec lounge was on maintenance so i given ticket to the bar but unfortunately they have given time until 9 pm, not so convenient if you want to have time at the bar (i expect a more late time, its a bar)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Eban Families - 19/02/2019 AccorHotels certified review
« Beyond expectation »

Excelent room space with great interior make fresh feeling after wake up. Breakfast is great but not the best. Hospitality was 1 level above average. Pool is ok but not have much var for kids Overall it was beyond expectation compare with the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Eban, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Shahid Families - 17/02/2019 AccorHotels certified review
« Pleasant stay at mercure »

Although i spend just a night i really enjoyed my trip staying in grand mercure. Room was upgraded with my compliments of membership. Food was extraordinarily delicious. Bed was comfy and they give us ‘guling’ too. Ac was good in cooling the heat outside. Bathroom was satisfying clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Shahid, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Business - 17/02/2019 TripAdvisor review
« An excellent choice »

The first time I stayed in this hotel was soon after it's opening a couple of years ago. Several facilities were not yet available, staff were new although very attentive and eager to please the guests. This time round I preferred to stay in another hotel. But needing one night hotel in Yogya at the end of the 4 day stay, I decided to give another try. It proved to be a happy and excellent choice. All staff were highly professional and did their very best to satisfy the guests, making sure that we would contact them should we need anything. Reception was efficient and very friendly, helpful also upon checking out, upgrading room as requested. Breakfast was very good with helpful staff. The room was big enough with a wide glass window providing nice view to the mountain. Will choose to stay in Grand Mercure Maha Cipta next visit.

S. Families - 15/02/2019 AccorHotels certified review
« Not good »

Dirty water, breakfast food not good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Setyawati, Thank you for taking the time to tell us about your experience at the Grand Mercure Yogyakarta Adi Sucipto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eksi Ayuningtyas General Manager

Couples - 13/02/2019 TripAdvisor review
« Value for money hotel »

Get fruit complimentary, room upgrade with spicous room, modern, bathtub, completly amenities. Vary breakfast menus (traditional & modern), great personality staff. Access easy from/to airport & down town.

Keukeu K. Couples - 11/02/2019 AccorHotels certified review
« Love stay at Mercure Yogya »

I always looking forward breakfast at mercure hotel where ever I'v visited... but at Mercure Yogyakarta not just breakfast... how much I adore the comfortable bad that make us sleep soundly. We have enough space to enjoy the view of Yogyakarta at 8 Floor and not the mention the hospitality whole the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Keukeu, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Yudha K. Business - 10/02/2019 AccorHotels certified review
« Thanks »

The room so conform

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Yudha K., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

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