Hotel - ibis Styles London Kensington
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles London Kensington Hotel

3.5/5 1,321 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast included in the price
  • 1 bar(s)

Business services

  • Copy/print service available
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Our rooms

Our 115 newly-refurbished, fully air-conditioned rooms are bright, minimalist and modern, providing a calm and relaxing environment to unwind after a full day exploring the delights of the city.

  • 116 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WiFi in your room
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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3.8/5 AccorHotels Rating 3,951 reviews

Our guest reviews for ibis Styles London Kensington

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 1,321 reviews
H. D. Couples - 14/07/2018 AccorHotels certified review
« Mr »

Fine BUT you need non slip bath mats

Adrian Couples - 14/07/2018 AccorHotels certified review
« Would definitely stay at this hotel again »

Good room ( although small) but just right for our requirements. Breakfast was very nice.

Saeed A. Business - 14/07/2018 AccorHotels certified review
« Good stay for one night, clean, lovely and friendly staff, good location. »

I enjoyed the hotel in general but it was too small that hard to move inside the room, food and bar was good, staff was very lovely and helpful specially (Isabella), location is very good,

Robert C. Families - 14/07/2018 AccorHotels certified review
« Great location and nice hotel »

Very pleasant

C S. Solo - 13/07/2018 AccorHotels certified review
« Excellent location »

The reception staff were very welcoming and helpful. I stayed for two nights

L Solo - 12/07/2018 AccorHotels certified review
« Great location near Earl's Court tube. A/C worked great, other things didn't. »

After sweltering in a large room that never did cool off, I was moved to a much smaller one where the AC worked fabulously. However, the sink was tiny, the mirror lighting didn't work, and neither did the tub drain stopper. Worse, when it was time to go to bed, I discovered the duvet cover wasn't clean. Disgusting! It was late, so I pulled a clean one off the other bed. (Thank goodness I had an extra bed!) Windows dampen outside noises, but hall and adjoining rooms are noisy with thin walls and doors and people coming and going at all hours. I was glad to have use of the computer at a desk in the lobby, and desk staff was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurie S., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iulian Neagu reception supervisor

J. B. Business - 12/07/2018 AccorHotels certified review
« Noisy with bad service »

The AC innit in my double room was very noisy , at 11pm 30mins after I arrived I called the duty manager , he agreed it was impossible to sleep . He them moved me into a shoe box single explaining he would only charge me a single bed rate .. This is now midnight .. I said I would discuss in the morning but that's not acceptable and I would expect a refund .. The single room was noisy than the double as under a staircase which creaked constantly above the bed .. In the morning a big argument ensued and I accepted half rate .. It's not good enough .. Very unpleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear b. j., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Ionescu supervisor

Marc K. Friends - 11/07/2018 AccorHotels certified review
« Great location!! »

Great location. Good breakfast. Comfy & clean.

Mw Couples - 11/07/2018 AccorHotels certified review
« One night stopover »

Very pleasant. Only stopped one night but staff were very helpful and nice and the room was clean.

Michael M. Solo - 11/07/2018 AccorHotels certified review
« Friendly and efficient staff »

When booking in the staff was very friendly and took care of my belongings in a very efficient way, so I was able to continue my doings in no time. I reported a non working A/C in my room and a technician was alerted at once. Location is perfect. Room OK as single. I will book a double as single on my next stay. Breakfast very good and quick staff keeping the breakfast room clean and tidy

Rudite S. Solo - 10/07/2018 AccorHotels certified review
« Fantastic! »

Fantastic! Very comfortable, clean, staff was very kind. Thank you!

Chris Couples - 10/07/2018 AccorHotels certified review
« Nice Location »

The check in was disappointing as the email confirmation stated check in from 12pm, on arrival at the hotel we were told that it was at 2pm. After traveling to London from North Wales to arrive for just after 12pm, in the hot weather, we were wanting to shower and freshen up before heading to Hyde Park for the British Summer Time event. SO having to use wet wipes in the toilets was not ideal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris P., Thank you for providing us with your valuable feedback following your recent stay with us here at the ibis styles London Kensington. I was disappointed to read that you were not satisfied with your stay in our hotel . We apologize for the situation you encountered at check-in , however we would like to inform you that some of the hotel policies have been changed at the beginning of this year. Unfortunately it is a very busy period for the hotel and we are not able to have the rooms ready for 12:00, however if you plan a future stay and you need the room before the check-in time, you can leave a note or contact the hotel , and we will do our best to prioritize you request. We hope that you will give us the opportunity to welcome you back to our hotel, should your travel bring you back to our area. Kind regards, Anca Filip, reception supervisor

Anonymous Friends - 08/07/2018 AccorHotels certified review
« friendly, efficient »

helpful front desk. good croissant. tea and coffee not topped up or cups cleaned but apologised and resolved when pointed out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rhona D., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

C. Couples - 08/07/2018 AccorHotels certified review
« With a price of 150£ per night we would hope to sleep at least »

It was a disappointing stay based on the high price (not possible to sleep without difficulties during 3 nights) it was possible to ear the neighbours speaking and watching TV (even if there were not too noisy). The air conditioner did a lot of noise even when we stopped it. There was no way to have a clean air in the room not possible to open the windows completely. The breakfast room was too little and noisy. But the room was very clean and the personal was helpful and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia C., Thank you for providing us with your valuable feedback following your recent stay with us here at the ibis styles London Kensington. I was disappointed to read that you were not entirely satisfied with your stay in our hotel . I am pleased, however, that you found our location good and the service provided by our staff met with your expectations. Please allow me to apologize for the ac issues encountered , i can only wish you would have asked one of my colleagues to maybe find another room, more quiet so you can enjoy your stay with us. I would also like to inform you that the matters highlighted by you were taken very seriously and we have made sure everything was fixed. We appreciate your sharing your experience , and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anca Filip , reception supervisor

Gilly Couples - 08/07/2018 AccorHotels certified review
« Two nights in London »

Have stayed at Ibis Styles I’m other towns in UK so know the brand. This hotel was comfortable and clean. Breakfast adequate and staff friendly and helpful

Taylor Solo - 07/07/2018 AccorHotels certified review
« Hotel well clean and well situated. »

The room was missing a few features upon check-in (like TV remote) but these were quickly handled.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joel Taylor D., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

N. Couples - 05/07/2018 AccorHotels certified review
« Perfect for a short break in London »

The ibis hotel was clean and modern and perfect for a short London break. Staff were friendly and the breakfast was good.

Ga Solo - 05/07/2018 AccorHotels certified review
« Neither my television nor my lights were working during my stay. »

I am a loyal member of Ibis and felt that some sort of concession should have been made when I told the staff that my television was disabled and my lights not functioning. They confirmed that neither were working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gillian A., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am positive that the staff from the front desk offered you a complimentary upgrade to a standard double room due to bed lights and television issues, which unfortunately was refused. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iulian Neagu reception supervisor

Grace Couples - 05/07/2018 AccorHotels certified review
« Great service »

great customer service close to subway clean and tidy room

Tapat Friends - 04/07/2018 AccorHotels certified review

The room is suitable for 2 people as expected, but to achieve our satisfaction, we might prefer to get larger spaces in the room since we have 3 luggages . The structure of the hotel may be a bit confuse due to the limited spaces as the size of the room is totally differently when I looked at the floor plan for fire escape procedures. The bed is iBis standard. Staff is nice and friendly especially Spanish speaker staff at the front office. Breakfast is good. I can see how the hotel organizes the plan when it is crowd.

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