Hotel - ibis Styles London Kensington
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles London Kensington Hotel

3.5/5 1,437 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast included in the price
  • 1 bar(s)

Business services

  • Copy/print service available
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Our rooms

Our 115 newly-refurbished, fully air-conditioned rooms are bright, minimalist and modern, providing a calm and relaxing environment to unwind after a full day exploring the delights of the city.

  • 116 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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3.9/5 AccorHotels Rating 4,362 reviews

Our guest reviews for ibis Styles London Kensington

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,437 reviews
I. B. V. C. Friends - 09/01/2019 AccorHotels certified review
« Bad stay this time at Ibis Styles Kensington »

I am at Silver level with Accor and I am a repeat guest at Ibis Styles Kensington, London. I booked more than one month in advance and requested my regular room 413 Instead I was assigned room 320 and my friend room 419 These two rooms are immediately near the lift and are very noisy. The noise comes from inside the walls, probably from pipes at interval of about 5 minutes, day and night. I am extremely dissatisfied with my stay this time. Previous stays have been very good. Ibis Styles Kensington : Not happy with you. Might look elsewhere next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan B., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Ionescu supervisor

Friends getaway - 09/01/2019 TripAdvisor review
« Noisy room »

I am at Silver level with Accor and I am a repeat guest at Ibis Styles Kensington, London.I booked more than one month in advance and requested my regular room 413Instead I was assigned room 320 and my friend room 419These two rooms are immediately near the lift and are very noisy. The noise comes from inside the walls, probably from pipes at interval of about 5 minutes, day and night.I am extremely dissatisfied with my stay this time. Previous stays have been very good.Ibis Styles Kensington : Not happy with you. Might look elsewhere next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Voyage24600554531, Thank you for rating your stay at Ibis Styles London Kensington. I am sorry to read you were not totally satisfied with your stay. Please accept my sincere apologies. Please be assured we do endeavor to accommodate all of our guest requirements, however at the times, particular room might not be available at the check in time. For your comfort in future it is worth bearing in mind that our staff is available around the clock should something not be to your satisfaction. If you were experiencing noise issue in the room, we could offer an alternative room to ensure more comfortable stay. Thank you for being a Le Club member! I hope to welcome you back in the hotel should your travel brings you back to London. Kind Regards, Anna Wilczewska

Anonymous Friends - 03/01/2019 AccorHotels certified review
« I thought the facility would be much better maintained given the price per room »

The carpets in the room were very dirty, only two towels were provided and the water from the shower ended up flooding the floor every time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emi B., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iulian Neagu reception supervisor

Evo Solo - 02/01/2019 AccorHotels certified review
« Singlerooms unsuitable »

First I was given room 216 - it was not a room but a "cupboard" with an internal stairs with exit lights that kept me awake all night. There was no possiblitiy to change as the hotel was acclaimed fully booked. How can you sell a room of 5 square meters of space??? As a Le Club Goldmemenber I am used to get the better rooms, not the worst available in the hotel. Next morgning early I was shown two free rooms at 7h30 ( so far the story the hotel was fully booked : untrue ! Felt an idiot.... not well done Florin - good you left on holiday... Next morning the lady (don't remember her name but she checked me out as well, was really trying to help out with room 419. Well, better than 216 , but not what I am used to . For 4 nights, I felt closed in and I said at check out, I would never return to this hotel, although I liked the location very much. I 'll go back to Novotel London West, wehre I used to stay before. Less location, but at least I feel a bit home in my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evy V., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Ionescu supervisor

Alice Friends - 02/01/2019 AccorHotels certified review
« Great location for a short stay in London »

I always book at Ibis Styles Kensington when I am visiting London and I will sure book again! Very nice hotel, clean, good breakfast, great Location in Zone 1, close to metro station, many shops and restaurants available within walking distance. I strongly recommend if you look for a value for money accommodation for your stay :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice C., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

Mary Couples - 27/12/2018 AccorHotels certified review
« Very satisfied »

Very quite yet close to Underground station and other amenities. Breakfast was delicious and plentiful, very clean rooms and welcoming staff. We would certainly recommend this place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samuel A., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu supervisor

Emma Solo - 26/12/2018 AccorHotels certified review
« Great location »

Great location, basic hotel but clean. Breakfast provided was not great, I ate there once and never went back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear emma E., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. We have taken your feedback on board and would look into enhance our breakfast in future.Thank you again for sharing your experience, and we hope to see you again at our hotel. Kind regards, Florin Niculici Reception supervisor

Rachel P. Friends - 23/12/2018 AccorHotels certified review
« Room requires upgrade »

The carpet didn’t meet all the walls and was frayed. Multiple burns in the carpet. The shower head was broken and the room was cold

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel p., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florin Niculici Reception Supervisor

Sirin Solo - 16/12/2018 AccorHotels certified review
« Excellent location and design hotel »

Good design hotel. Ibis style design make me feel comfort and unique hotel. Price and quality of hotel is reasonable and including good quality of breakfast, especially coffee machine, use Tcibo brand(this brand is great quality coffee). Overall for accor hotel group, if look for reasonable price, Ibis style is number one that I choose.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sirinthip s., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu supervisor

Anonymous Business - 14/12/2018 AccorHotels certified review
« Quite tidy and efficient »

Windows and telephone should also be cleaned

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernice B., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the negative side I would like to apologise for the unpleasant situation which you encountered. We have taken the situation highlighted by you to our Housekeeping supervisor for immediate action to be taken. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

Dan Couples - 12/12/2018 AccorHotels certified review
« Great location, easy access to town and airport »

The hotel room was pleasant, suitable for couples, and was clean and tidy. The breakfast provided daily was sufficient and the cafe staff were all pleasant and helpful. The reception staff was also friendly and cheerful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel L., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu supervisor

Business - 11/12/2018 TripAdvisor review
« BOTH MY STAYS OF FIVE NIGHTS EACH AND THE STAY OF TWO NIGHTS AT IBIS BUDGET, GLASGOW WERE EXCELLENT »

I think the points in respect of the first stay from 26.11.2018 to 01.12.2018 and 01.12.2018 to 03.12.2018 at Glasgow and the second stay from 03.12.2018 to 08.12.2018 at London have not been noted, else I should have more than 4000 points. Please correct this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vacationer125180, Thank you for excellent rating in regard to your stay at Ibis Styles London Kensington. I am really glad you enjoyed your stay. Regarding your points, could you contract us on h9603@accor.com, so we will have look on your account. We look forward to welcome you back soon. Kind Regards, Anna Wilczewska

donatocardarelli Family - 11/12/2018 TripAdvisor review
« great place »

small hotel ,clean and close to the metro and hyde parkthe room are not big, but confortable for a short period of staying personall kind and efficientbreakfest on line with the IBIS style policyonly 1 elevator is a bottleneck, to be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear donatocardarelli, Thank you for great review! We are thrilled that you had an excellent stay with us. We always strive to provide best customer service to our guests and the team will be proud to receive your feedback. Housekeeping Manager was very pleased to hear that you found our rooms clean, as well as our F&B team was glad to hear you enjoyed the breakfast. Thank you once again and we are looking forward to welcome you back for another excellent stay. Kind Regards, Anna Wilczewska

S. L. L. Friends - 10/12/2018 AccorHotels certified review

Hotel has excellent location to Earl Court Station. Hotel is clean and neat except Twin Bed is too small, would be better if bedding is bigger. Breakfast is fine. Staff are helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. Leng S., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

Mr D. Business - 10/12/2018 AccorHotels certified review
« Pleasant location in Earl's Court »

Very efficient service. Inconvenient hanging my clothes above the static kettle! TV didn't work properly. Appreciated being able to open window wide enough to get plenty of fresh air. Heating adequate for my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin D., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu supervisor

Anonymous Families - 10/12/2018 AccorHotels certified review
« Mr »

Location superb Bed was good Sound detonation poor Staff service at front desk was not good. For example they never greeted when arriving to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benjami L., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florin Niculici Reception Supervisor

Andrewk Couples - 10/12/2018 AccorHotels certified review
« Good and not-so-good »

After a few pleasant stays at Ibis Reading, this was a bit disappointing. Room 202 was small, with only a little basic furniture, and there seemed to be no sound-proofing in internal walls. The bed was good, and the street was quiet enough, as was the bathroom fan, but aircon was noisy. Washbasin tap was plumbed wrongly (H=Cold and, more dangerously, C=Hot), as was the dual-flush toilet (Big button = small flush, small button = big flush). Staff were pleasant, given the minimal contact we had with them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew K., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Ionescu supervisor

Lynn Couples - 09/12/2018 AccorHotels certified review
« Very small rooms but very good location »

Hallways and rooms are very small. Were initially a room in the basement and asked for a change and service was not done with a smile. Breakfast is a good continental although pastries were not fresh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynn C., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Ionescu supervisor

Daniel B. Business - 08/12/2018 AccorHotels certified review
« Mr Daniel B. »

The room was tiny and expensive, it also had black marks on the floor and it smelt damp. I also ordered food, you had 3 options on the menu, the one I chose was not available and the burger was a microwave burger. I left the hotel a night early due to room being so poor and I would like a refund for that night. The staff were good and tried to solve issues

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel B., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Ionescu supervisor

Anonymous Couples - 07/12/2018 AccorHotels certified review
« Good location spoilt by minor room faults »

Generally good but 3 room faults spoilt the stay - loose toilet seat, shower room light switch face plate fell off, wash basin soap container broken

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon N., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please allow me to apologise for the unpleasant situation that you encountered . We have taken the situation highlighted by you to our maintenance supervisors for immediate actions to be taken. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iulian Neagu reception supervisor

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