Hotel - ibis Styles London Kensington
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles London Kensington Hotel

3.5/5 1,359 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast included in the price
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Our rooms

Our 115 newly-refurbished, fully air-conditioned rooms are bright, minimalist and modern, providing a calm and relaxing environment to unwind after a full day exploring the delights of the city.

  • 116 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 4,096 reviews

Our guest reviews for ibis Styles London Kensington

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,359 reviews
Couples - 19/09/2018 TripAdvisor review
« a good cost benefit »

We came to London for a three days stay, went to the New Forest and came back for two more nights. About the rooms: the first one made me claustrophobic, and scared, because if I fell inside the shower box, it would have to be disassembled in order to rescue me. On the second stay, we were given what they called a family room, very nice and comfortable, and the shower was definitely safer. Very nice breakfast, especially considering an economy hotel. Most convenient location, less than a block away from Earl's Court underground station, with access to Piccadilly, District and Central lines.

Richard S. Couples - 18/09/2018 AccorHotels certified review
« Great Location. »

Clean tidy room friendly staff good location.

J. Business - 18/09/2018 AccorHotels certified review
« Good location near tube station »

Stayed for 5 nights. Rooms were compact but had good facilities. Local area had a good selection of shops and places to eat. Staff were efficient and friendly enough. My only gripe was noise levels due to guests coming and going during the night. I had asked for a room in a quiet part of the hotel so I’m assuming my experience with noise levels was typical. As far as I could see this is more of a tourist than a business hotel. It’s probably unlikely that I would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carpy J., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Ionescu supervisor

Poul Couples - 17/09/2018 AccorHotels certified review
« Mrs »

Nice place and close to the station

Onchada Families - 16/09/2018 AccorHotels certified review
« Good Hospitality »

Friendly staff

Goran Y. Couples - 15/09/2018 AccorHotels certified review
« Very nice hotel, good lucation and very friendly staff »

the experience was great, the breakfast team did an amazing job and made us feel very welcome. Overall good experience and we were very happy with the location, convenient and pleasant neighbourhood with nearby restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Goran Y., Thank you for taking the time to post your review. I am pleased that overall we met with your expectations. I am delighted that our location was perfect for your stay and that our staff made you feel welcome. We are very happy to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope your next visit will be as pleasant as the previous one. Kind regards, Iulian Neagu reception supervisor

Noura Couples - 15/09/2018 AccorHotels certified review
« Amazing & friendly staff. »

The room was clean & perfect for us. The staff are so kind & helpful all of them. I like everything about the hotel & I would come to it again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noura A., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

Anonymous Families - 12/09/2018 AccorHotels certified review
« Pleasure »

Clean, friendly staff, great location, great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Silvia M., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

Mjm Couples - 12/09/2018 AccorHotels certified review
« Good Facilities basic standard »

Pleased with bed, ensuite and kettle with drinks. The space at end of bed and infront of toilet was cramped and the temperature of shower not easily adjusted, but otherwise a good room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary M., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologize for the issue you encountered with the water temperature, however we made sure our maintenance resolved this issue. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you as our guest soon . Sincerely, Anca Filip , reception supervisor

Graciela P. Business - 12/09/2018 AccorHotels certified review
« Comfortable stay at Earl's Court »

It was OK, what I expected. Nothing too fancy, a clean, simple room for a few days

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graciela P., Thank you for taking the time to post your review. I am pleased that overall we met with your expectations. I am delighted that our location was perfect for your stay and that our staff made you feel welcome. We are very happy to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope your next visit will be as pleasant as the previous one. Warm regards, Iulian Neagu reception supervisor

Hugh G. Business - 09/09/2018 AccorHotels certified review
« Clean, comfortable and friendly. »

Ibis Styles Kensington has become my ‘go to’ London Hotel because the hotel is clean and comfortable and the staff are always very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hugh G., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

Anonymous Families - 07/09/2018 AccorHotels certified review
« Good location, good service, bed too hard. »

Overall good experience, however the bed was very uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc G., Thank you for taking the time to post your review. I am pleased that overall we met with your expectations. I am delighted that our location was perfect for your stay and that our staff made you feel welcome. We are very happy to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

Anonymous Solo - 07/09/2018 AccorHotels certified review
« Acceptable. »

The room and breakfast were fine except for the fact that I found the bed mattress too hard and experienced muscle pain during most of the night as a result.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benjamin W., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iulian Neagu reception supervisor

H. Friends - 07/09/2018 AccorHotels certified review
« Great place. Great spot »

Friendly and clean. The staff, especially at breakfast service were so lovely, helpful and professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dalith H., Thank you for taking the time to post your review. I am pleased that overall we met with your expectations. I am delighted that our location was perfect for your stay and that our staff made you feel welcome. We are very happy to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

Anonymous Business - 06/09/2018 AccorHotels certified review
« Good, but.... »

Everything was excellent, but I found a small piece of rice-snack on he floor under the bed and the light-stand probably needed to fix.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dongkuk L., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the negative side please allow me to apologise for the unpleasant situation that you encountered . We have taken the situation highlighted by you to our housekeeping supervisor for immediate actions to be taken. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

Anonymous Friends - 02/09/2018 AccorHotels certified review
« A great hotel »

I stayed in the hotel with a small group of friends. The staff we encountered were courteous and helpful. The rooms we had were clean and although one of them was fairly small, it suited our needs as a base.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clare R., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

Ben C. Couples - 02/09/2018 AccorHotels certified review
« Unfriendly »

Disappointed... Room was fine but very 'cold' and not somewhere you wanted to spend any time... Staff were unfriendly compared to my usual experience staying with IBIS. I checked out after 2 nights and went to a different hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ben C., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to apologize for feeling uncomfortable in our hotel due to the unpleasant situation you encountered with our staff. I would like to personally apologize as i was the person who had to inform you about housekeeping finding the cigarettes in your room and then about the smoking policy of the hotel . I perfectly understood your comments about the situation and i made it clear for the cleaning department. It was never my intention to cause you any unpleasant moment and for this i would like to offer my sincerest apologies. It is our hope that you could give us the opportunity to make up for this experience and regain your confidence . Sincerely, Anca Filip , reception supervisor

Matthew Solo - 02/09/2018 AccorHotels certified review
« It did what it needed to do »

+ Bed was comfortable + Shower was lovely + Staff were pleasant + Breakfast was tasty - Pillows were like bags of sand need softer ones - Need a childrens cereal with breakfast really it won't appeal to many children - Room was on a slant so was quite awkward getting out of the bed and trying not to fall over

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew B., Thank you for taking the time to post your review. I am pleased that overall we met with your expectations. I am delighted that our location was perfect for your stay and that our staff made you feel welcome. We are very happy to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

C. O. Solo - 02/09/2018 AccorHotels certified review
« Ms »

Professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear O. C., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

Sylwia Business - 01/09/2018 AccorHotels certified review
« Good with safisfaction »

Good ! the reception area are welcome and helpful .they changed my room for easier access to the lift because i was with many luggages very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sylwia I., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. I am pleased that you found our location good and the service provided met with your expectations. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anca Filip , reception supervisor

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