Hotel - ibis Styles London Kensington
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles London Kensington Hotel

3.5/5 1,396 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast included in the price
  • 1 bar(s)

Business services

  • Copy/print service available
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Our rooms

Our 115 newly-refurbished, fully air-conditioned rooms are bright, minimalist and modern, providing a calm and relaxing environment to unwind after a full day exploring the delights of the city.

  • 116 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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3.9/5 AccorHotels Rating 4,214 reviews

Our guest reviews for ibis Styles London Kensington

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,396 reviews
Alex Solo - 12/11/2018 AccorHotels certified review
« Good hotel »

Very quiet room. Nice clean hotel and very helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear alexander G., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu supervisor

Rion P. Couples - 09/11/2018 AccorHotels certified review
« Glad to have been assisted by Diana »

Our stay was better because Diana checked us out. In fact, she even offered to do an errand for us of dropping something at the mail. Thanks diana!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hilarion Dayrit P., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana IOnescu supervisor

Nancy Solo - 06/11/2018 AccorHotels certified review
« An enjoyable stay in London all by myself »

I enjoyed my stay in my small, but clean and modernly furnished single room in the Ibis Styles in Earls Court. . The hotel was quiet and just down the street from the tube station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nancy B., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu supervisor

Mo Friends - 05/11/2018 AccorHotels certified review
« Lovely hotel »

Lovely hotel and close to amenities and the underground.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maureen S., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu supervisor

Snowy Couples - 03/11/2018 AccorHotels certified review
« Adequate for a bed for the night. »

Adequate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian S., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu supervisor

Katie Couples - 03/11/2018 AccorHotels certified review
« Great hotel »

Really nice stay, clean and spacious room, friendly staff, quick check and and check out, great location and good continental breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katie P., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu supervisor

Couples - 03/11/2018 TripAdvisor review
« Adequate for a bed for the night. »

Adequate for an over night stay. Breakfast basic and shambolic. Some overnight mechanical noise was disturbing. No quality coffee available from the bar and at six o'clock impossible to get any service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 387snowy, Thank you for rating your stay at Ibis Styles London Kensington. I am really sorry that your stay was not up to your expectation. At Ibis we stride to provide excellent service and please be assured our staff is available around the clock to assist our guests with any issues that may arise. I have personally shared your feedback with our breakfast and maintenance team and they assured me, it will be looked into. Please let me apologize once again and I do hope to welcome you in hotel on your next trip to London. Kind Regards, Anna Wilczewska

Louise Couples - 02/11/2018 AccorHotels certified review
« Great location, clean room, busy breakfast. »

Great location for exploring London at a reasonable price. Room 112 was clean with everything we needed, although when we arrived it was very cold and it took a few hours for the temperature to rise with the hall-mounted heating system. It seemed to take ages for the warm air to start and we nearly reported this to reception...but at the last minute it started to work. Breakfast on the first morning of our stay was very very busy indeed. We ate earlier on the second morning to avoid the rush and it was much better. House keeping did not leave any towels in our room on the second day of our stay. Reception said they would bring us some, but in the end we waited too long and had to go collect them ourselves. Check in and check out was easy and efficient. I would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise C., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu supervisor

Anonymous Business - 01/11/2018 AccorHotels certified review
« Very uncomfortable. »

The room was v.small and the bed was a suitable size for a child. However, this was not the main issue, the bathroom light in the room was broken, and when I eventually contacted the reception (the room telephone was also broken), they told me that I could be moved to a different room, but it was a 1/3 of the size. I asked if the difference in room price would be deducted from my total spend, they informed me no it could not be! They then suggested that I should shower in the other room and then come back to sleep in my original room!! I was provided with no apology, just that they ‘couldn’t fix it right now and that was the only suggestion’. Quite a disgrace all in all considering it wasn’t cheap either. £120 a night to shower in darkness and sleep in a child’s bed. I won’t be staying again, nor will anybody I have contacted to inform them about my experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice F., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Ionescu supervisor

Elisabetta D. Families - 31/10/2018 AccorHotels certified review
« Correct »

The staff avalable nice and helpful The room well decorated with a confortable bed. Only too small. Especially the bathroom and shower, definitely too little. Good breakfast. We would have appreciated it to be a little more British and less Continental.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elisabetta d., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We understand your expectation about English breakfast but as per Ibis brand standards we provide continental breakfast only included in the package and not the English breakfast. We have taken your feedback on board and would look into enhance our breakfast in future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception Supervisor

Vicom Solo - 31/10/2018 AccorHotels certified review
« Pleasant stay »

I was satisfied by the services this hotel offers, the reception team is very helpful, also the staff from breakfast room. I will come back here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Viorica C., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception Supervisor

Valli P. Families - 31/10/2018 AccorHotels certified review
« we enjoyed our stay »

Diana at the reception is very good with helping attitude. All staff in general are very courteous and with helping attitude.

J Business - 31/10/2018 AccorHotels certified review
« Friendly staff, hotel slightly dissapointing »

All the staff were helpful and friendly and breakfast was fine ( though less choice than other ibis I’ve stayed at). I was fortunate to be given one of the biggest rooms which was nice, however it had the weird feel of a tired old hotel with some nice new ibis styles veneer. Some modern fittting but also barred looking shelf units that looked like they have come out of the interior of a wardrobe and a fairly scruffy looking chair bed. Very odd room set up with clothes rail above the kettle ??? I stayed for 2 nights and was dissapointed that the environmental policy of not changing towels if hung up was ignored .... if this happens every time the difference in environmental impact ( and cost to the hotel) will really add up! Also too much rubbish at breakfast such as yogurt in plastic pots ( one of your fruit juice glasses would have worked) and my personal pet hate, individual butter portions. I am normally a big advocate of ibis, cheap, good but no faff, but this one was quite expensive, location plays a part but I have stayed in the same area for only a few pounds more and had a much better experience so I’m afraid that it is unlikely that I would use this one again. ( mostly based on the cost)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenni R., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards of the price, we don't have a fixed rate as its always changing upon availability. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception Supervisor

Anonymous Solo - 30/10/2018 AccorHotels certified review
« Friendly staff, decent location, but poorly maintained »

Having stayed here several times before, I knew what to expect. As before, the staff were friendly and welcoming, the room was clean and breakfast was decent for the price. However, the bathroom shower was leaking, making for an annoying dripping sound that made it harder to sleep (before I solved it by putting a shower cap over the shower head). Also, the fan in the bathroom was very noisy, which meant it was hard to sleep until it turned off, and it may have disturbed the guest in adjacent rooms. These seem like maintenance issues, so I hope the hotel resolves them for future guests and pays more attention to them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicholas F., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely , Diana Ionescu supervisor

Anonymous Solo - 28/10/2018 AccorHotels certified review
« Fabulous »

The staff were great, the room very comfortable and the breakfast good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer D., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu supervisor

Family - 28/10/2018 TripAdvisor review
« Great staff »

I stayed here once and it was a nice surprise. The hotel is very well located, very close to underground station and to small restaurants and pubs. Diana and Florin from reception are very helpful, also the stuff from breakfast saloon. I will be back, for sure!

Our hotel has responded to the review
Our hotel has responded to the review

Dear vicoman14, Thank you for taking time to review your stay at Ibis Styles London Kensington. I am really pleased that you enjoyed you stay and that you appreciate hotel location, just few minutes walk from the Earl's Court underground station. I am also glad that Diana, Florin and breakfast team made your stay memorable. Please be assured I will personally pass your compliments to the team. I look forward to welcome you back in the hotel for next perfect stay. Kind Regards, Anna Wilczewska

Suhayl Couples - 27/10/2018 AccorHotels certified review
« Hidden gem »

Polite reception. Beautiful room. Pleasant sleep. Tasty breakfast. Perfect from start to finish.

Our hotel has responded to the review
Our hotel has responded to the review

Dear suhayl m., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu supervisor

Mi… Families - 22/10/2018 AccorHotels certified review
« you cancelled our reservation, which we were informed you that we come late. You answered everything is ok. »

You tried call me, but I was on the airplane!!!! I and my sun 15 years old came to hotel and then you told that our reservation is cancelled. This is not good service. All area was full booked!!!! We travel very much, but never we have get this kind service!!!! We have two nights reservation, but we must take one night.... unfortunately.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Minna K., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Ionescu supervisor

Anonymous Couples - 22/10/2018 AccorHotels certified review

Enjoyed stay Friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear John S., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu supervisor

Jeanette Couples - 21/10/2018 AccorHotels certified review
« Friendly and efficient staff »

The staff at the hotel were very friendly, helpful and efficient, which made our stay a happy one. The hotel itself was very clean and spotless, though a little tight on space. The Breakfast could be improved somewhat, but we left feeling satisfied. The best thing of all is that the hotel is located near the Earls Court tube station, which gave us very easy access to discover more of London.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanette C., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

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