ibis Styles London Kensington Hotel 3 stars

TripAdvisor rating 3.5/5 1,544 reviews
ibis Styles London Kensington
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Hotel extras

  • Central location, with plenty of nearby transport links

  • Just a 2-minute walk from Earls Court Station

  • Continental buffet-style breakfast served each morning

  • Just 30 minute by tube from Heathrow Airport

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast included in the price
  • 1 bar(s)
Leisure and activities
  • Fitness centre
Business services
  • Copy/print service available

Hotel location

ibis Styles London Kensington

15 25 Hogarth Road
Earls Court
SW50QJ
london
united kingdom

Tel: +442073734502

Fax: (+44)20/73735115

Contact email

Check-in from 14h00

Check out up to 12h00

  • TRANSPORT FOR LONDON :   74/328/C1/C3/N97 EARLS COURT

  • LONDON UNDERGROUND :   PICCADILLY LINE EARLS COURT

  • By plane

    HEATHROW AIRPORT At 22km / 13 miles

  • By train

    VICTORIA STATION At 3.5km / 2.17 miles

GPS :51.4934, -0.192111

Currently, close to our hotel

100% Design London

From 18/09/2019 to 21/09/2019

At 1.3 km

The London Chocolate Show

From 13/10/2019 to 15/10/2019

At 1.3 km

Notting Hill Carnival

From 25/08/2019 to 26/08/2019

At 2.3 km

Bike ride along the canal in Regent's Park

From 01/01/2018 to 31/12/2019

At 4.4 km

Tour of Covent Garden, London

From 01/01/2018 to 31/12/2019

At 5.2 km

Walk in Primrose Hill

From 01/01/2018 to 31/12/2019

At 5.7 km

Platform 9 3/4 at King's Cross

From 01/01/2018 to 31/12/2019

At 6.3 km

London Diamond League, athletics

From 20/07/2019 to 21/07/2019

At 14 km

Prudential RideLondon Festival

From 03/08/2019 to 04/08/2019

At 14 km

White's Club, gentlemen only!

From 01/01/2017 to 31/12/2019

At 15 km

Our accommodations

Our 115 newly-refurbished, fully air-conditioned rooms are bright, minimalist and modern, providing a calm and relaxing environment to unwind after a full day exploring the delights of the city.

The Solo

  • Max. number of persons: ‌1
  • Area: From 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Iron(...)

The Compact

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Iron(...)

The Double

  • Max. number of persons: ‌2
  • Area: From 205sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Iron(...)

The Duet

  • Max. number of persons: ‌2
  • Area: From 205sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Iron(...)

The Family

  • Max. number of persons: ‌3
  • Area: From 258sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Iron(...)

Our restaurants and bars

LOBBY BAR

Photo non contractuelle / Strictly non binding

The perfect place to kick back with a glass of something refreshing, our chic lobby bar is open until the wee hours - perfect if you fancy a chilled-out nightcap with good company.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles London Kensington

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

4,784 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,544 reviews

Not as nice as other styles hotels

TripAdvisor rating 3.5/5

893lorrainer Friends getaway - 10/07/2019 TripAdvisor review

All the staff were helpful and friendly. The hotel itself isn’t as vibrantly decorated as other ibis styles I’ve stayed in and The rooms are MUCH smaller. We were moved to a slightly larger room which was a little better. Thanks for that. Very hard pillows and mattress It is close to the underground with shops, bars and restaurants near by. I’d only stay here again if there was no other option as we got a better hotel closer to Hyde park for the same money. Great staff let down by a hotel that needs upgraded to match their efforts to give excellent customer service.

Dear 893lorrainer, Thank you for your feedback following your recent stay at Ibis Styles Kensington. It is a pleasure to read such compliments about hotel staff. I will be sure to let the team know how much of an impact they made on your experience. I am sorry to hear your disappointment with the hotel design and the size of the room. However I am proud of reception staff who changed the room for you. Also I am happy that hotel location was to your liking, very close to underground and main street with shops, bars and restaurants. I look forward to welcoming you back soon. Kind Regards, Anna Wilczewska

Good

Customer review rating 3.9/5

Anonymous Families - 09/07/2019 AccorHotels certified review

Room was clean and comfortable. Breakfast Should have Bern better.

Dear Tanja N., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina C. Reception Team

Staff try hard but ...

Customer review rating 3.9/5

Stuart Business - 09/07/2019 AccorHotels certified review

Room was tiny, no work space and carpet damaged. Breakfast room too cramped. Would not recommend to my company that anyone stays here again.

Dear Stuart H., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina C. Reception Team

Very Comfortable, Good Breakfast, Close to Picadilly, District, & Circle Line Tube

Customer review rating 3.9/5

Judy Families - 08/07/2019 AccorHotels certified review

I chose this location because of price, location, and accessibility to downtown London Attractions. It met our needs very well. We were very pleased with our stay here.

Dear Judy L., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

Clean, great location, helpful team

Customer review rating 3.9/5

J K. Couples - 08/07/2019 AccorHotels certified review

Attentive team, good selection at breakfast. Clean room. Pleased to be able to leave luggage and collect later FOC.

Dear Julie K., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iulian Neagu reception supervisor

Like staying in a shoe box with extra thin walls

Customer review rating 3.9/5

Anonymous Business - 05/07/2019 AccorHotels certified review

I expected the room to be small but it was even smaller than expected, however it was clean and fairly comfortable. However, the walls were so thin, that my 'neighbour' (a very loud talking New Zealander) shared his entire travelling story with me and whoever he was on the phone to at 6am. I could hear pretty much every word. He also paced about which made the squeaky floorboards sing at that time too. So, not a great start to the day.

Dear Nicola T., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Ionescu supervisor

Cramped

Customer review rating 3.9/5

Anonymous Business - 05/07/2019 AccorHotels certified review

The room was just about big enough for the bed and little else!

Dear Michael B., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina C. Reception Team

London Trip

TripAdvisor rating 3.5/5

Compass30337235236 Couples - 04/07/2019 TripAdvisor review

Staff we very good Room was very small we were on the 4th floor maybe rooms on other floors are bigger but for one night it was ok. The continental breakfast was really nice. The bar area was a little disapointing as i like to have a beer whilst my wife is getting ready but never mind we loved the area and ovwer all had a good evening

Dear Compass30337235236, Thank you for rating your stay at Ibis Styles Kensington. Good to hear that our staff were very good! I am very proud of them! I am sorry that you were disappointed with the room size. Please keep in mind that we do have different categories of the room and our team is always happy to explain different upgrade options. I am also sorry that you were disappointed with our bar area. Could you share the details with us on h9603-om@accor.com, please? Thank you once again and I look forward to welcome you in the hotel on your next trip to London. Kind Regards, Anna Wilczewska

perfect stay

Customer review rating 3.9/5

Derek Families - 03/07/2019 AccorHotels certified review

Good location, friendly staff and clean, quiet room

Dear Derek M., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu supervisor

Good

Customer review rating 3.9/5

Montse Families - 02/07/2019 AccorHotels certified review

It has a good experience.

Dear Jordi M., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina C. Reception Team

Doesn't even deserve a 1

TripAdvisor rating 3.5/5

Brittany L Solo travel - 01/07/2019 TripAdvisor review

My room smelled like an ashtray was tipped over, then covered with Glen20 and some nasty cheap perfume. I called reception and they said I could not be moved as fully booked and for me to wait 30 mins to 1 hour for a fix. It was 11pm and I had just flown in internationally and needed a shower and sleep so she explained how the window opened and the air conditioner. I opened window for ventilation and put the air con on for airflow, when I turned it on some flakey pieces of what I think was mould fell out on to the floor. The property was full so they could not do a room move. This hotel is gross and I will never recommend it.

Dear Brittany L, Thank you for rating your experience at Ibis Styles Kensington. I am really sad to read that your stay was not up to the standards and I do apologize for any discomfort or inconvenience caused. I have passed your comments regarding the room scent to Housekeeping Manager, who assured me the expected standards have been reinforced with the cleaners. Also hotel Maintenance Manager had a look on the AC unit and assured me that the issue is now resolved. Please let me apologize again and I do hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Anna Wilczewska

Too much expensive

Customer review rating 3.9/5

Frederic Business - 29/06/2019 AccorHotels certified review

Though the area is convenient, the Ibis Styles Kensington is too expensive for the services it offers. Breakfast is really boring and predictable, with only boiled eggs, and cheese and ham slices. Rooms are too small. Towels are scarce. Light in the room was insuficient and the window difficult to access and open. All the window area was dirty.

Dear Federico C., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina C. Reception Team.
Customer review rating 3.9/5

Rose M. Couples - 29/06/2019 AccorHotels certified review

Friendly staff and great location

Dear Rose M., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina C. Reception Team.

Terrible smell, flakey mould, staff that didn't move me or pass on message still not resolved.

Customer review rating 3.9/5

Brittany Solo - 29/06/2019 AccorHotels certified review

My room smelled like an ashtray was tipped over, then covered with Glen20 and some nasty cheap perfume. I get migraines from strong smells like that. I called reception and they said I could not be moved as fully booked and for me to wait 30 mins to 1 hour for a fix. It was 11pm and I had just flown in internationally and needed a shower and sleep so she explained how the window opened and the air conditioner. I opened window for ventilation and put the air con on for airflow, when I turned it on some flakey pieces of what I think was mould fell out on to the floor. I called her back and explained, but as i was unable to get a room movr and it was getting later and later, I said that I won't room move as it was too late and that I needed to sleep and not wait an hour. She said to call in the morning so I can discuss compensation. I talked to 2 separate people that morning and they both said they would follow up. I was then given a business card as it still had not been followed up. I have not emailed and I will do it but this hotel is gross and I will never recommend it.

Dear Brittany L., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Ionescu supervisor

Simple and Quiet but in a Great Location

Customer review rating 3.9/5

Tolano Business - 27/06/2019 AccorHotels certified review

Extremely Enjoyable and peaceful

Dear Akintola O., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us. Sincerely, Cristina C. Reception Team

in 5 rooms on 1 weekend

Customer review rating 3.9/5

Arch D. M. G. F. Business - 27/06/2019 AccorHotels certified review

I am a regular customer of ibis hotels and I have been quite satisfied with the hotels in various cities in Europe so far. But from time to time it happens that you don't get what you want even if you pay for it. That happened here at the Kensington ibis in London again. I booked a single room for two nights - which I will never NEVER do that again...it showed that obviously this type of rooms is especially neglected by the staff or let's say the management. Nothing works! I am an architect and I guess I know what I am talking about...I know this is an old building in an old beautiful area and I treat it with respect though. Here are the details: Room #1: 4th floor ...the air in this small room is so uncomfortable sultry and thick you can hardly breathe, the water is running down the inner side of the glass of the tiny window due to condensation. Room#2: 1st Floor to the courtyard...the room is smaller and so dark, outside of the window some pigeons are your closest friends. Room#3: room is getting smaller, 3rd floor, aircondition is not working, the rain-shower device broke at the lightest touch and almost hit my head, so old it was...BROKEN. And then the water was not flowing away...there must be some problem with the drain or leakage. Room#4: third floor, the smallest room...here the room was acceptable to some extent. Can this be true? Why are customers obliged to deal with problems like that even if they have not got much time left on their stay...this took me a few hours!!! Why are you offering rooms in such bad condition and demand almost 120 Pounds a night for this misery? I love London and will come again but will tell everybody about this. I will certainly choose another hotel which is treating their customers fairly and offer them quality for their money. I got a standard double room for the other night without paying more in the 3rd floor, which was ok, and the staff said sorry. One more thing: the breakfast...why is there such a bad quality and less items as in other ibis hotels like the ibis in shepherd's bush for instance which has got a great offer? You say, breakfast is included with the room price....but in fact what you get is complete dissatisfaction and loose time. I don't know if this is a sign of a good management...at least there is always a way to make things better!

Dear Michael F., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Ionescu Supervisor

As expected

Customer review rating 3.9/5

Anonymous Solo - 25/06/2019 AccorHotels certified review

As expected

Dear Stephen D., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina C. Reception Team

Nice place, but definitely not for tall people or those with lots of luggage

Customer review rating 3.9/5

Tomasz Families - 24/06/2019 AccorHotels certified review

The stay overall was nice, the staff always ready to help and friendly. Breakfasts pleasantly surprised me, because many people were not satisfied with them being small but I felt the exact opposite! As for a continental breakfast the range of products to choose from was vast! The location was perfect, close to the tube station and within walking distance to lots of attractions. The only problem was the room, as it was extremely small with no wardrobe or even shelf to store our belongings, so we had to keep our stuff unpacked in the suitcases. With me being a tall person using the toilet and moving in the shower was difficult. I was also not sure about the cleaning services, as used cups and glasses were often left dirty. Nevertheless, I would recommend staying here provided you don’t expect a big room and will be out in town often. If you’re tall or of big weight, I’d recommend either asking for a bigger space or looking somewhere else for accommodation.

Dear Tomasz M., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we will welcome you in our hotel again soon.. Sincerely, Cristina C. Reception Team

A convenient location, clean, efficient staff.

Customer review rating 3.9/5

Anonymous Couples - 24/06/2019 AccorHotels certified review

Followed on from a stay at Ibis Styles in Metz. The location was good, very close to Piccadilly and other lines. The room was rather small, but clean and comfortable, hanging for clothes over the tea and coffee facilities was not good. Breakfast was good and the staff worked hard to make the service run efficiently and keep tables clean. Variety of cafes/bistro facilities in the area for lunch and dinner if required.

Dear Andy R., We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina C Reception Team

Reasonable hotel, great location, inexperienced staff

Customer review rating 3.9/5

Ronald Couples - 21/06/2019 AccorHotels certified review

We were on city trip. Positive points: fantastic location!, fresh interior, reasonable price, good breakfast Negative points: really small room, the staff was young and not experienced in hospitality. At the reception constant 3 staff members talking with each other, seemingly not much interested in guests

Dear ronald V., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristina C. Reception Team
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