Hotel - Mercure Uberlandia Plaza Shopping
Mercure Hotel Mercure Hotel

Mercure Uberlandia Plaza Shopping

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4.5/5 772 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check in from 8am
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 07:00
    • Opening hours : Week-end 07:00 - 07:00

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

269 fully equipped comfortable apartments, fitted with tiled flooring, air conditioning, WIFI Internet, safe, minibar, telephone in the bedroom and bathroom, cable TV, hair dryer in the bathroom and special services.The hotel has luxurious and fully equipped suites. Comfort and style for important occasions.

  • 269 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 4,981 reviews

Our guest reviews for Mercure Uberlandia Plaza Shopping

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 772 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Carolina Business - 06/02/2018
« Nice location »

I just stayed for 1 night, but the bed was very comfortable, breakfast good, very good location, near from the airport and my final destination.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Carolina M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Otavio Calfat General Manager

AccorHotels certified review
Anonymous Business - 05/02/2018
« excellent »

It was actually quite pleasing to have it all in one place. Good quality service, shopping, food, parking and cleanliness

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Srª. Jussara Korngold, agradecemos imensamente seus comentários a respeito de sua hospedagem no Mercure Uberlândia Plaza Shopping. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. Esperamos poder servi-la novamente em breve. Atenciosamente, Otavio Ferraz Calfat Gerente Geral Mercure Uberlândia Plaza Shopping

AccorHotels certified review
Mudassar S. Business - 05/02/2018
« Good »

Experience was good :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Shahid Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Otavio Calfat General Manager

AccorHotels certified review
Gustavo P. Couples - 29/01/2018
« Satisfied with the experience I have. I recommend the hotel to other travellers. »

I really liked the hotel infrastructure and location (near the mall, which helped me a lot during the trip). The rooms are very comfortable and clean. I also used the gym and had a great time. The only reason that I haven´t rated the experience as a 9 or 10 was that Wi-fi has presented some problems. The overall experience was great.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Gustavo Macedo Simões P., agradecemos imensamente por ter escolhido o Mercure Uberlândia Plaza Shopping como sua opção de hospedagem. Foi um prazer recebê-lo. Obrigado por partilhar conosco seus comentários. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. Esperamos poder servi-lo novamente em breve. Atenciosamente, Otavio Ferraz Calfat Gerente Geral Mercure Uberlândia Plaza Shopping Uma dica: Em sua próxima hospedagem faça sua reserva através do nosso site: www.mercure.com e garanta benefícios especiais através do Le Club Accor Hotels. Se ainda não é um membro, associe-se agora: http://www.accorhotels.com/leclub.

AccorHotels certified review
Rodrigo M. Families - 04/01/2018
« It could have been an excellent experience, if it weren't for the episode of total disregard for me and my wife's needs. »

We were at the hotel at the 23rd of december at night, only for spending the night. Since I have back problems, with medical orders to sleep in a certain way, I asked for extra pillows in the room (because there was none), explaining that we needed it as soon as possible. Nobody sent us the pillows and we were completely unsatisfied with that (and with pain). I also asked to speak with the manager but I was told that he would only be present at the hotel in January. So, I could not express my feelings and problems. Kind regards Rodrigo

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Rodrigo Gimenez Modolo, Agradecemos por nos contar sobre sua experiência no Mercure Uberlândia Plaza Shopping. Sentimos muito não termos correspondido as suas expectativas, por favor, deixe-me apresentar minhas mais sinceras desculpas. No Mercure, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que apuraremos suas considerações, a fim de tomarmos medidas para corrigir os problemas mencionados e prevenir futuras ocorrências. Seria excelente caso possa partilhar conosco se seu pedido por travesseiros extras foi feito na recepção ou diretamente na governança. Sentimos muito pelo desconforto. Agradecemos mais uma vez que tenha nos contado seus problemas e esperamos que nos dê a oportunidade de melhor servi-lo num futuro próximo. Sinceramente, Otavio Ferraz Calfat Gerente Geral Mercure Uberlândia Plaza Shopping

AccorHotels certified review
Anonymous Business - 21/12/2017
« Very good »

It was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Srª. Juliane K., agradecemos imensamente seus comentários a respeito de sua hospedagem no Mercure Uberlândia Plaza Shopping. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. Esperamos poder servi-la novamente em breve. Atenciosamente, Otavio Ferraz Calfat Gerente Geral Mercure Uberlândia Plaza Shopping

AccorHotels certified review
Rodrigo M. O. Families - 20/12/2017
« It was a nice family stay. »

The stay was ok. Just a little incovenience at the check out. The line was long and the hotel had problems to return my change. I payd 300 BRL at the check in, but the bill was around 270 BRL and the hotel didn't have any change. So, the attendant sugested to keep the 300 BRL e then give my change at the check out. When checking out there was another attendant and she told me that I should have received the change at the check in for returning any money at the check out would not be so simple due to the hotel procedures. Everything was ok at the end but this situation was kind of embarrassing.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Rodrigo Mendes O., agradecemos imensamente seus comentários a respeito de sua hospedagem no Mercure Uberlândia Plaza Shopping. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. Esteja certo de que apuraremos suas ponderações sobre a situação ocorrido durante os processos de check-in e check-out, e fim de evitar futuras ocorrências. Sentimos muito pelo desconforto. Esperamos poder servi-lo novamente em breve. Atenciosamente, Otavio Ferraz Calfat Gerente Geral Mercure Uberlândia Plaza Shopping

AccorHotels certified review
Danilo Business - 20/12/2017
« Excellent »

I got a room upgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Danilo Nascimento dos Santos R., agradecemos imensamente seus comentários a respeito de sua hospedagem no Mercure Uberlândia Plaza Shopping. É sempre um prazer receber impressões positivas. Tenha certeza de que compartilharemos seus comentários com toda a nossa equipe. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. Esperamos poder servi-lo novamente em breve. Atenciosamente, Otavio Ferraz Calfat Gerente Geral Mercure Uberlândia Plaza Shopping

AccorHotels certified review
William R. D. O. Business - 18/12/2017
« Problems only with Le Club recognizing »

They didn't give me Le Club punctuation because my reservation came from Expedia.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. William Ramos de Oliveira, agradecemos imensamente seus comentários a respeito de sua hospedagem no Mercure Uberlândia Plaza Shopping. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. Infelizmente, as reservas oriundas de Online Travel Agencies não são elegíveis para pontuação no programa Le Club. Esperamos poder servi-lo novamente em breve. Atenciosamente, Otavio Ferraz Calfat Gerente Geral Mercure Uberlândia Plaza Shopping

AccorHotels certified review
Anonymous Business - 14/12/2017
« Not great »

In my reservation I asked for a room far away form elevators and in a high floor which was the opposite that I got.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sylvia Eliana Jimenez R., Thank you for taking the time to tell us about your experience at the Mercure Uberlandia Plaza Shopping. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The hotel received a large group this week and the availability of rooms was low. We are very sorry we were unable to attend your request. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Otavio Calfat General Manager

AccorHotels certified review
Luiz C. Couples - 28/11/2017
« Clean, comfortable and fair price... »

I stayed for one night, but I felt comfortable there. Great king bed with soft sheets! Bedroom extremely clean, quietly AC... Breakfast is excellent, for me is the highest point of the Hotel... Being beside of the Uberlandia mall is pretty awesome if you want to do something without car. My stay was good!

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Luiz Claudio Cançado C., agradecemos imensamente por ter escolhido o Mercure Uberlândia Plaza Shopping como sua opção de hospedagem. Foi um prazer recebê-lo. É sempre muito bom receber impressões positivas. Obrigado por partilhar conosco seus comentários. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. Esperamos poder servi-lo novamente em breve. Atenciosamente, Otavio Ferraz Calfat Gerente Geral Mercure Uberlândia Plaza Shopping Uma dica: Em sua próxima hospedagem faça sua reserva através do nosso site: www.mercure.com e garanta benefícios especiais através do Le Club Accor Hotels. Se ainda não é um membro, associe-se agora: http://www.accorhotels.com/leclub.

AccorHotels certified review
Richard M. &. P. D. S. Couples - 22/11/2017
« No soya milk and no attempt to get any! »

Despite the above feedback, overall experience was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Pedro Modesto S., agradecemos imensamente por ter escolhido o Mercure Uberlândia Plaza Shopping como sua opção de hospedagem. Foi um prazer recebê-lo. Obrigado por partilhar conosco seus comentários. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. Sentimos muito não tê-lo atendido com sua solicitação de Leite de Soja em nosso café da manhã. Tenha certeza que repassaremos sua sugestão à rede, para avaliação de implementação no cardápio do café. Esperamos poder servi-lo novamente em breve. Atenciosamente, Otavio Ferraz Calfat Gerente Geral Mercure Uberlândia Plaza Shopping Uma dica: Em sua próxima hospedagem faça sua reserva através do nosso site: www.mercure.com e garanta benefícios especiais através do Le Club Accor Hotels. Se ainda não é um membro, associe-se agora: http://www.accorhotels.com/leclub.

AccorHotels certified review
Camilo Business - 15/11/2017
« Nice brand new hotel »

Nice comfortable rooms, the bathroom was dirty but it did not jeopardize my whole experience

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Camilo Andres Moreno R., agradecemos imensamente seus comentários a respeito de sua hospedagem no Mercure Uberlândia Plaza Shopping. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. Tenha certeza de que apuraremos a situação mencionada no que se refere a limpeza, para que evitemos futuras ocorrências. Sentimos muito pelo transtorno. Esperamos poder servi-lo novamente em breve. Atenciosamente, Otavio Ferraz Calfat Gerente Geral Mercure Uberlândia Plaza Shopping

TripAdvisor review
Business - 13/11/2017
« Well located and staff very friendly. »

By far the best option to stay in Uberlandia. Nice rooms, fitness center for keeping up health in good shape, next to the mall and good restaurants and most important, it is a safe place. Recommend!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Otavio Calfat General Manager

AccorHotels certified review
Phil G. Solo - 08/10/2017
« Possibly the best hotel in Uberlandia but there should be a better hotel in a city of 800,000 people. »

The hotel guest rooms are similar to Travel Lodge rooms, bare and low specification. An additional charge was put on my bar bill to pay towards a pianist! The bedroom was clean. Most staff were friendly but generally reactive. The Accor Group customer care service is disgustingly disrespectful. I avoid Accor Group hotels but unfortunately this hotel is probably the best in Uberlandia which is surprising given that the city has a population of 800,000 and an airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Mercure Uberlandia Plaza Shopping. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Otavio Calfat General Manager

AccorHotels certified review
Gabriel L. R. Business - 11/09/2017
« Excelent Service and Place »

I liked all the location, facilities, gym, food and services. Certainly I'd choose this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Gabriel Alves Carrizo L., agradecemos imensamente seus comentários a respeito de sua hospedagem no Mercure Uberlândia Plaza Shopping. É sempre um prazer receber impressões positivas. Tenha certeza de que compartilharemos seus comentários com toda a nossa equipe. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. Esperamos poder servi-lo novamente em breve. Atenciosamente, Otavio Ferraz Calfat Gerente Geral Mercure Uberlândia Plaza Shopping

AccorHotels certified review
Victor C. Business - 05/09/2017
« Very good impression »

Very good accomodations, breakfast, but room service offer us low quantity of food in the dish related to the price.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Victor C. B., agradecemos imensamente seus comentários a respeito de sua hospedagem no Mercure Uberlândia Plaza Shopping. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. Esperamos poder servi-lo novamente em breve. Atenciosamente, Otavio Ferraz Calfat Gerente Geral Mercure Uberlândia Plaza Shopping

AccorHotels certified review
Ra… Couples - 01/09/2017
« Excelente »

Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Srª. Raquel Beatriz Fidalgo M., agradecemos imensamente seus comentários a respeito de sua hospedagem no Mercure Uberlândia Plaza Shopping. É sempre um prazer receber impressões positivas. Tenha certeza de que compartilharemos seus comentários com toda a nossa equipe. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. Esperamos poder servi-la novamente em breve. Atenciosamente, Otavio Ferraz Calfat Gerente Geral Mercure Uberlândia Plaza Shopping

AccorHotels certified review
Augusto Business - 30/08/2017
« Very good indeed. »

Everything went out smoothly. No complains.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Antonio Augusto Franco G., agradecemos imensamente seus comentários a respeito de sua hospedagem no Mercure Uberlândia Plaza Shopping. É sempre um prazer receber impressões positivas. Tenha certeza de que compartilharemos seus comentários com toda a nossa equipe. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. Esperamos poder servi-lo novamente em breve. Atenciosamente, Otavio Ferraz Calfat Gerente Geral Mercure Uberlândia Plaza Shopping

AccorHotels certified review
Helena Families - 28/08/2017

Second time I stayed there very Nice place.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Srª. Helena Lacerda de Camargo J., agradecemos imensamente seus comentários a respeito de sua hospedagem no Mercure Uberlândia Plaza Shopping. É sempre um prazer receber impressões positivas. Tenha certeza de que compartilharemos seus comentários com toda a nossa equipe. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. Esperamos poder servi-la novamente em breve. Atenciosamente, Otavio Ferraz Calfat Gerente Geral Mercure Uberlândia Plaza Shopping

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