Novotel Guwahati GS Road Hotel 5 stars

TripAdvisor rating 4.5/5 130 reviews
Novotel Guwahati GS Road
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Room 1

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Hotel extras

  • Eccentric roof-top infinity swimming pool, Spa & 24/7 Fitness Centre.

  • Multivarious dining options offering varied range of international cuisine.

  • Chic poolside bar with an aura for an ideal starlit evening.

  • Meeting venues with modern facilities to cater up to 250 guests.

  • Centrally located on the Guwahati - Shillong Road

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • GOPINATH BORDOLOI AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Concierge
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
  • Babysitting on request
  • Other sports activities
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Guwahati GS Road

G S Road
Downtown Dispur
Assam
781006
guwahati
india

Tel: +913617104444

Fax: (+91)3617104445

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    GOPINATH BORDOLOI AIRPORT At 35km / 21 miles - Shuttle paying

  • By car

    KHANAPARA At 2km / 1 miles

  • By train

    GUWAHATI TRAIN STN At 6km / 3 miles

GPS :26.138921, 91.798386

Our accommodations

The 26sqm Deluxe Room features 1 Double Bed or 2 Single Beds, new generation design, complimentary WiFi and tea and coffee making facilities. Up to 2 adults and 1 child.

Superior Room with 1 king sized bed.

  • Max. number of persons: x4
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 2 single sized beds.

  • Max. number of persons: x4
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Room with 1 king sized bed.

  • Max. number of persons: x4
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Room with 2 single sized beds.

  • Max. number of persons: x4
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Suite with 1 king size bed

  • Max. number of persons: x5
  • Area: From 56
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

The Square prepares daily extravaganza of international fare for gourmet adventurers that enjoy variety and quality. The all day dining offers a global buffet concept with an eclectic mix of live cooking combined with a selection of local Indian cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALFRESCO

Type of cuisine: International

A pleasant outdoor setting with interactive live kitchen offers a wide array of freshly baked pizzas and shawarmas which you must try with chilled beer or choose from our speciality beverage menu to enjoy an ideal evening.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MALT

Photo non contractuelle / Strictly non binding

A plush lounge with a warm ambience to relish a perfect evening with your friends, business associates.The chic & contemporary cocktail studio offers a wide selection of single malts, newly crafted concoctions of smoked cocktails, wines & choicest cigars.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 250 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 150 people

Find out more
Novotel Guwahati GS Road Meeting Room

Our guest reviews for
Novotel Guwahati GS Road

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

605 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

130 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Not up to the star rating standard

Customer review rating 4.3/5

Nalini Families - 12/04/2019 AccorHotels certified review

Staff are friendly and helpful but food quality was not great & service in the restaurant was not good . Giving a complimentary gift after complaining is not enough for the reputation of the Novotel Hotel.Good gesture but for me it was like I have been given a bribe ,ask your staff at Guwahati Novotel regarding the gift given on 9/4/2019,which I didn’t accept.I hope you will take this matter seriously & train your staff up to the right stander.Room no 715

Dear Ms.P., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

Excellent Stay

Customer review rating 4.3/5

Sandip S. Business - 12/04/2019 AccorHotels certified review

Rooms, foods & staff service was great, fully satisfied with the service.

Dear Mr.S., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Good comfortable stay

Customer review rating 4.3/5

Anil D. Business - 12/04/2019 AccorHotels certified review

Good

Dear Mr.D., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Satisfied

Customer review rating 4.3/5

Iliangna H. Couples - 12/04/2019 AccorHotels certified review

While we were checking in we had to wait in the lobby for about half an hour. The check in took really long. Also we had to carry our own luggage's to our room. Besides that no problem. Very comfortable stay and very clean.

Dear Me. h., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

Stay was fine.

Customer review rating 4.3/5

Raj K. N. Families - 10/04/2019 AccorHotels certified review

Nice and beautiful hotel although not that open. Good interiors.

DearMr.n., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir SIngh General Manager

Fantastic

Customer review rating 4.3/5

Nitin A. Business - 09/04/2019 AccorHotels certified review

Overall everything from room stay to restaurant & front desk staff behavior is really praiseworthy

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Great

Customer review rating 4.3/5

Rupesh K. Families - 08/04/2019 AccorHotels certified review

it was a very good experience. Service/Food was good.

Dear Mr.k., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Very Good

Customer review rating 4.3/5

Jehad H. B. Business - 06/04/2019 AccorHotels certified review

Everything was good, especially the behavior of hotel staff like reception and restaurant was really very good. Good experience from my side

Dear Mr. B., Greetings from Novotel Guwahati GS Road ! We are committed to consistently providing warm and efficient services to all our guests and compliments such as yours are very encouraging. We sincerely appreciate your valuable feedback, as this will motivate our team to further excel and put their best foot forward. It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future. Warm Regards Sukhbir Singh General Manager

Amazing

Customer review rating 4.3/5

Saurabh A. Families - 03/04/2019 AccorHotels certified review

Very good

Dear Mr.A., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Good but could be better

Customer review rating 4.3/5

Sm Business - 30/03/2019 AccorHotels certified review

Good but could be better

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir SIngh General Manager

Comfortable and smooth

Customer review rating 4.3/5

Piyali N. S. Business - 28/03/2019 AccorHotels certified review

I just had booked your property a day before and landed also very early. But with very little hitches got the room and that too quite early. Thanks for your support and also the easy check out process. BTW the breakfast packed by you was very thoughtful. Thanks.

Dear Ms.N., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Comfortable and satisfied

Customer review rating 4.3/5

Biju P. Friends - 25/03/2019 AccorHotels certified review

Extended warm reception. Stay was very comfort and satisfactory. Food was also good. Overall it was a value for money.

Dear Mr.P., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir SIngh General Manager

Great Tour

Customer review rating 4.3/5

Soumyajit B. Families - 25/03/2019 AccorHotels certified review

Most beautiful hotel in guwahati.. Room is nice clean and all the staff great. In breakfast lots of varieties, nice ambience we are enjoy a lot in swimming pool. That is a nice view on 10th Floor swimming pool.. Thanks to all the staff specially Saheli who gives us total support and make a our trip memorable. Once more I Thanks to all the staff and hope we will visit your hotel again. I recommended all the people who want to stay at Guwahati with family they can stay at this hotel with great feelings.....

Dear Mr.B., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir SIngh General Manager

Good experience

Customer review rating 4.3/5

Kamei G. Business - 22/03/2019 AccorHotels certified review

Felt bad as my Corporate ID Card (FCI) was not accepted and insisted on Aadhaar Card or Driving Licence despite 'Corporate arrangement'. Minibar in the room was empty though I did not need them. Morning Newspaper in the room would be nice if not provided (I checked out at 6 AM). There seems to be some problem with the flooring (R#812).

Dear Kamei G., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

Satisfied poorly

Customer review rating 4.3/5

Prashanth Business - 21/03/2019 AccorHotels certified review

Satisfied poorly on the lines of not having a breakfast included in the tariff, for this tariff we get better properties in bigger metros and bigger brands

Dear Mr.R., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir SIngh General Manager

Need more improvement

Customer review rating 4.3/5

Praloy K. G. Families - 19/03/2019 AccorHotels certified review

rooms are good but not as expected, food taste were good but not sanitized properly, staffs were very courteous.

Dear Mr. g., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

An extremely pleasant stay

Customer review rating 4.3/5

Ashutosh A. P. Business - 19/03/2019 AccorHotels certified review

Very professional and courteous staff. Clean rooms. Good decor in bar and dining areas. Lovely roof top.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir SIngh General Manager

Good stay but very poor Hotel transport service

Customer review rating 4.3/5

Sanjeev M. Families - 19/03/2019 AccorHotels certified review

Stay was good , breakfast was good and rooms were clean but the paid airport drop In a Innova was a very big let down . We took a Innova and paid 2100 and all we got was a very rude and arrogant drop . Never felt so humiliated , the incharge of travel and the driver both need to be severely trained in sift skills and manners

Dear Mr.M., Thank you for taking the time to share your feedback regarding your recent stay. Please accept my sincere apologies for the inconvenience experienced by you during your recent stay. I can assure that the issues experienced by you are certainly not reflective of our usual service standards. We have taken careful note of your feedback and corrective measures are in place to ensure that our valuable guests are never inconvenienced. Conscious that any explanation will not erase the unsatisfying experience you had during your recent stay; I humbly request and hope that you will give us another opportunity to serve you better in future. Warm Regards, Sukhbir Singh General Manager

Good

Customer review rating 4.3/5

Niharika T. Business - 19/03/2019 AccorHotels certified review

Good

Dear Ms.T., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Extremely satisfied with my stay

Customer review rating 4.3/5

Anonymous Business - 18/03/2019 AccorHotels certified review

All the staff, housekeeping, catering staff took care of us during the stay. The front desk staff Ms Saheli Paul used to check on daily basis about our stay facilities and ensured that we were comfortable. the housekeeping staff was prompt in their service on daily basis including the room cleaning and laundry services. The catering staff provided good food during our stay.

Dear Mr.O., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager
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