Hotel - Novotel Guwahati GS Road
Novotel Hotel Novotel Hotel

Novotel Guwahati GS Road Hotel

4.5/5 62 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • GOPINATH BORDOLOI AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Other sports activities  (Nearby)
    • Bicycles rental (Paying, Nearby)
    • Athletics stadium (Paying, Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The 26sqm Deluxe Room features 1 Double Bed or 2 Single Beds, new generation design, complimentary WiFi and tea and coffee making facilities. Up to 2 adults and 1 child.

  • 118 rooms
  • 118 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 176 reviews

Our guest reviews for Novotel Guwahati GS Road

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 62 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Satyendra C. Families - 19/07/2018 AccorHotels certified review
« Novotel Hotel is a very good hotel... »

I like to stay here feeling very happy. Again I shall want to meet & stay here...

Vikas A. J. C. Families - 19/07/2018 AccorHotels certified review
« Ok. »

Overall the experience was ok...But not upto the Invite standards.. Rooms are small, no service being provided at the poolside and swimming pool is also very small.

Tarit B. Business - 19/07/2018 AccorHotels certified review
« Good infrastructure with scope of improvement in room services in terms of food. »

experience was good only excluding the long delays in serving food in rooms. Moreover, providing water bottles glasses etc. took half an hour and received only after 2-3 follow up calls. Very disappointing. However, overall staff was good and were courteous. Will give a full rating for them.

Umesh K. Friends - 13/07/2018 AccorHotels certified review
« Poor Service when compared to 4star properties in Guwahati »

I am just giving the points so that you can deliberate upon it: 1) Check-in process was smooth but the reception staff came to our room to collect my ID once again as there was some system error. 2) Being 5Star we expected a nice Restaurant Menu, but to our astonishment the restaurant was almost closed at 3.30 pm and on my request I got Veg Biriyani and Mixed Veg. Menu Option is totally Continental Italian/French Menu. Veg option is too limited. The food was very tasty. 3) Being 5Star I expected Tooth Brush, but the same is on request. 4) Location is not at all satisfying as the nearby old buildings and tin sheets are visible from the room, if the window shades are removed. 5) Bathroom latch was not working and no checking for the same from the concerned staff. Had I reported the same, then they will also waste my time. In nut shell, being a new property, there are many draw backs. How will I stay in Novotel again is a big question. Rgds Umesh K.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.K., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns,and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

Vikas C. Business - 12/07/2018 AccorHotels certified review
« Good experience »

Hi, stay was very comfortable. I had forgot my Laptop Charger Make Lenovo in the Room. Please contact me at 91…. Vikas C.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. Based on your feedback, we have carried out a thorough recheck to trace the laptop charger. Unfortunately, the housekeeping associate has not come across the item while checking the room post departure. I have further put your feedback on top priority and in case we we come across the laptop charger as described, the team will call you to check. Please feel free to get in touch for any other assistance. Sincerely, Sukhbir Singh General Manager

Pradyumna M. Solo - 11/07/2018 AccorHotels certified review
« Could have been better »

It was a let down compared to other Accor Properties I stayed world over. - The hotel staff was very luke warm and needed more training - There was a lizard in the room (which was quite surprising) - The food was a HUGE let down. Everything I ordered was a let down. One particular dish - Kung Pao Chicken - tasted like chicken from a Chowmein shop

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pradyumna M., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely, Sukhbir SIngh General Manager

Sk B. Business - 10/07/2018 AccorHotels certified review
« Excellent »

It was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.B., I thank you for choosing to stay with us and appreciate sharing a positive feedback about your visit. We are glad to note that you have enjoyed the facilities, food and service levels of our team and have carried back fond memories of your stay at our property. . It is certainly a pleasure for us to be at your service and we look forward to welcoming you back at Novotel Guwahati GS Road Sincerely, Sukhbir Singh General Manager

Jjm Business - 09/07/2018 AccorHotels certified review
« Excellent »

Nice room, food and overall excellent hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Anonymous Business - 09/07/2018 AccorHotels certified review
« very good »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Anirban B. Families - 09/07/2018 AccorHotels certified review
« The overall experience was very good. »

The stay was very satisfactory. The rooms were very neat and clean and all the emenities were good. The staff were also very co operative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.B., Thank you for choosing to stay with Novotel Guwahati during your recent visit to Guwahati and for sharing your appreciation with us. Every effort is made to ensure that great facilities and comforts are offered to our guests and positive comments such as yours for the team are most encouraging and will definitely act a great source of motivation for the team. We look forward to welcoming you again soon and hope that Novotel Guwahati remains your preferred hotel on all your future visits to Guwahati. Sincerely, Sukhbir Singh General Manager

Amit K. S. Business - 07/07/2018 AccorHotels certified review
« Good rooms and ambience »

It was overall good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.S., We are pleased to note your appreciation for the service and hospitality during your recent stay at the hotel. Your kind compliments will certainly go a long way in motivating and inspiring our team members to continue delivering high quality service to each of our guests. Thank you for choosing to stay at Novotel Guwahati. We look forward to the opportunity of welcoming you back again very soon. Warm Regards, Sukhbir S. General Manager

Joydeep D. Families - 07/07/2018 AccorHotels certified review
« Ok as a business hotel »

This was a business hotel which wasnt what i was looking for, hence giving average score

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.D., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to hosting you soon in future. Sincerely, Sukhbir Singh General Manager

Jyotirmoy P. Business - 04/07/2018 AccorHotels certified review
« Arrangement good with good hospitality . »

One day staying experience was good . Accomodation facility is good .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.P., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Bipul D. Business - 02/07/2018 AccorHotels certified review
« Comfortable »

Comfortable stay and food was good. The breakfast spread was really appreciable. However, since we have limits on the lodging & boarding expenses, this sort of an experience would not be there whenever I am in Guwahati.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.D., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Andaj S. Families - 30/06/2018 AccorHotels certified review
« Excellent »

Gud hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.S., Greetings from Novotel Guwahati GS Road ! Thank you for choosing to stay with Novotel Guwahati during your recent visit to Guwahati and for sharing your appreciation with us. Every effort is made to ensure that great facilities and comforts are offered to our guests and positive comments such as yours for the team are most encouraging and will definitely act a great source of motivation for the team. We look forward to welcoming you again soon and hope that Novotel Guwahati remains your preferred hotel on all your future visits to Guwahati. Sincerely, Sukhbir Singh General Manager

Sayan Business - 30/06/2018 AccorHotels certified review
« Comfortable Stay »

Nice, ambient and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.G., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

D M. R. Business - 30/06/2018 AccorHotels certified review
« It was a good experience »

I liked the tariff given to me with complimentary breakfast and major meal. The food was good. The staff were curtious and hospitable. Rooms were very neat and clean My overall experience has been extremely satisfactory. I recommend this hotel and one can book this hotel and I am sure will not be disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.R., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Saurabh S. Business - 29/06/2018 AccorHotels certified review
« Clean Compact and Cordial »

My experience of staying at the hotel was excellent. The ambience was pleasant and the staffs were cordial.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.S., Greetings from Novotel Guwahati GS Road! Thank you for the appreciative comments about your experience at our hotel. At Novotel Guwahati GS Road, we take immense pride in our services and I am glad to know that you enjoyed your stay at the hotel. Thank you so much for being our kind patron and for your valuable feedback for the staff. We are overwhelmed by your comments and look forward to your continued visits in future as well. Sincerely, Sukhbir S. General Manager

Sun Couples - 28/06/2018 AccorHotels certified review
« Nice hotel »

Nice experience will luv to stay again in same group

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Anonymous Families - 26/06/2018 AccorHotels certified review
« Amazing »

nice & comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.N., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

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