Hotel - Novotel Guwahati GS Road
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Novotel Guwahati GS Road Hotel

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4.5/5 44 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • GOPINATH BORDOLOI AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Athletics stadium (Paying, Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The 26sqm Deluxe Room features 1 Double Bed or 2 Single Beds, new generation design, complimentary WiFi and tea and coffee making facilities. Up to 2 adults and 1 child.

  • 118 rooms
  • 118 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 34 reviews

Our guest reviews for Novotel Guwahati GS Road

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 44 reviews
AccorHotels certified review
Tilak S. Business - 17/04/2018
« Dr »

It was amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh Gneral Manager

AccorHotels certified review
Y S. R. Business - 16/04/2018
« good »

Staying and hospitality is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

AccorHotels certified review
Manoj A. Business - 16/04/2018
« GOOD »

IT WAS GOOD AND PLEASENT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Agarwal, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

AccorHotels certified review
Sushil D. Business - 14/04/2018

Overall Okay Dissatisfying points 1. No attendant to provide towels etc at Pool, 2.No place( covered ) etc to keep your articles, clothes etc in case of rain. 3. Dental kit,shaving kit, sleeprs etc were provided after request( should have been in place)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dutt, Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

AccorHotels certified review
C S. Families - 14/04/2018
« Home away from home. »

Wish Novotel family a very Happy and Prosperous Rongali Bihu. I am extremely sorry for the delay. We had loads of guests for the past 10 days. We had a very good time and will cherish the beautiful memories. Dhrupad served food with love......A very homely affair. Special thanks to Dhrupad on behalf of my daughter for taking care of her sweet cravings. Would like to appreciate Sujata, Mary, Suresh and Abhishek with whom we had shared our experiences. This was our first visit to the northeast and would visit again for sure.Hope by then Guwahati becomes as beautiful as Mawlynnong. Love and Good wishes to all at Novotel Guwahati.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Chenna, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

AccorHotels certified review
A. S. Business - 13/04/2018
« Very Good »

This is my second visit to Novotel and the stay was as usual very amazing. Really enjoyed it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

AccorHotels certified review
Dr. P. S. Business - 13/04/2018
« comfortable stay it was. »

A very good ambience and comfortable stay it was though for a very short period. Staff was very cordial to all of us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Sahay, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

AccorHotels certified review
Pronab K. M. Business - 11/04/2018
« Un- welcoming Staffs for a Branded Hotel. »

Visited Novotel Guwahati with similar experience of Vizag & Hyderabad, but was totally wrong. Check-in was very unwelcoming by the reception staff Mr. Gautam. I checked-in 07/04/2018 at room No.616 on the sixth floor. Received the welcome drink at check-in, but I was asked to go and find my room on the sixth floor. I even informed Mr. Gautam for a hotel cab for Guwahati Airport drop the next day early in the morning at 7 AM. He mentioned me the charges along with taxes and I confirmed him. But the next morning while check-out on 08.04.2018, I came to know that nothing was updated in the system by Mr. Gautam and there was no vehicle. At that moment Ms. Acharya at the reception called up the hotel cab driver Mr. Mithun Deb and requested him to come soon. My special thankshe to ttwo ladies at Check-out. There was no Dental kit nor any Shaving Kit in the wash room, but the housekeeping staff brought it on request. Dinner buffet at The Square was good but too much salt used and was limited in variety. The Roof top swimming pool was very nice but after dinner found to be unmanned by any security staff with less lights. The Gym adequate with modern approach. Tried to take a print-out from the Mac desktop at lobby level but failed the printer was not connected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mitra, Greetings from Novotel Guwahati GS Road ! Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am extremely sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that all necessary training aids will be imparted under my personal supervision and we are taking the appropriate measures to address the problem and prevent such future occurrence. We appreciate for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please allow me to express my sincerest apologies again. Warm regards, Sukhbir Singh General Manager

AccorHotels certified review
Jigar D. Business - 10/04/2018
« Welcoming and Wonderful »

Experiance had been marvelous and staff was very supportive and warm

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.D., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

AccorHotels certified review
G S. R. Business - 10/04/2018

Tanveer Arif mandal Is very good his hospitality and food excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.r., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General manager

AccorHotels certified review
Hiranya Business - 10/04/2018
« Rooms are very good but service did not like at all. »

Front reception service not up to the mark .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.R., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

AccorHotels certified review
Madhu N. Friends - 09/04/2018
« Satisfactory »

Would have loved the experience better with HD connections for the television as well as designated smoking rooms. The Pool was still non operational but would love to have an experience with the view.

AccorHotels certified review
Karma W. Families - 09/04/2018
« Good food wonderful and comfortable sleep »

The staff were very friendly felt very comfortable. The room was good. The breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wangdi, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

AccorHotels certified review
Arnab B. Business - 08/04/2018
« Disgusting experience »

It was bad experience staying with your hotel. As ur executive was very rough in behaviour with me. I have travelled to many 5 star hotels but your experience I have never got this at Guwahati as I have stayed before at Taj vivanta and Radisson blue at Guwahati but never experienced it before. I was expecting guests at my rooms - my friends, business partners , colleagues etc during my stay at Novotel but your executive denied permission at the hotel room which was disgusting. They said after 8 p.m. they does not give entry to guests which was really disgusting as I have come for business meetings and you people don't allow business partners to meet. Even when I told that I have to look for other option for my next visit at reception the front office executive told me " that's it's your decision we cannot change your opinion". I felt insulted for hearing this from your executive from your hotel. I am not going to stay next time from your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

AccorHotels certified review
Lalit M. S. Business - 06/04/2018

the stay was an awesome experince

AccorHotels certified review
Anonymous Families - 06/04/2018
« Customer Service excellent but property feels very budget hotel »

The customer service shown by all staff members was commendable and highly appreciated however the property does feel very budget like. Ive seen ibis styles properties to be at par with this one. Rooms are very small while pricing is at par with 5stars which seems unusual. Restaurant menu needs serious improvement. The restaurant manager did everything he could to make it a great experience however the pricing, menu, etc needs a serious look. Other 5stars in guwahati fare much better on these counts. Nevertheless the duty managers, reception staff, restaurant manager all were very warm and congratulations for that.

AccorHotels certified review
Manoj K. Families - 06/04/2018
« It was a good experience to stay in Mobiel Guwahati. »

Stay was good, Services was outstanding but amenities were not up to the mark in Guwahati. Food was also Not so good.

AccorHotels certified review
Rita C. Families - 04/04/2018
« Reasonable »

No HD channels. WiFi too slow, better not to give free WiFi that doesn't work.

AccorHotels certified review
Bhavin Business - 03/04/2018
« The mosquito problem »

Everything from checkin to checkout was good with nice, polite staff. The only problem are the mosquitoes.

AccorHotels certified review
Zahir L. Business - 01/04/2018
« Excellent »

Staff , room , breakfast every thing was nice .

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