Hotel - Novotel Guwahati GS Road
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Novotel Guwahati GS Road Hotel

4.5/5 111 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • GOPINATH BORDOLOI AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Athletics stadium

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The 26sqm Deluxe Room features 1 Double Bed or 2 Single Beds, new generation design, complimentary WiFi and tea and coffee making facilities. Up to 2 adults and 1 child.

  • 118 rooms
  • 118 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 11 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 443 reviews

Our guest reviews for Novotel Guwahati GS Road

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 111 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Alan L. Business - 11/01/2019 AccorHotels certified review
« Excellent »

Good hotel, staff are polite and good to talk with. Clean room & well furnished.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.L., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Mayank G. Families - 09/01/2019 AccorHotels certified review
« Mayank g. »

Centrally located clean hotel with extrmely delicious breakfast. Staff was courteous and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.g., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir SIngh General Manager

Anonymous Business - 06/01/2019 AccorHotels certified review
« Excellent »

Amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.B., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Glen D. Families - 06/01/2019 AccorHotels certified review
« GOOD SERVICE AND VERY SUPORTIVE STAFF. »

THE REQUESTS WERE ADHERED TO QUICKLY AND MADE OUR STAY VERY COMFORTABLE. OPTIONS WERE PROVIDED WITH OUT REQUESTS LIKE PACKED BREAKFAST SINCE WERE LEAVING THE HOTEL BEFORE BREAKFAST TIME.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.D., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Sincerely, Sukhbir Singh General Manager

Nandu Friends - 03/01/2019 AccorHotels certified review

Overall the stay was fine, however there were issues around the payment for which we had to contact and follow up with reservations multiple times

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for taking the time to share your feedback regarding your recent stay. Guest’s satisfaction is our first concern and your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet the discerning needs of our guests. We thank you for your overall recommendation of the ,please accept my sincere apologies for the inconvenience for the service glitch. We have taken careful note of your feedback and corrective measures are in place to ensure that our valuable guests are never inconvenienced. My team and I look forward to hosting you soon in future. Best Regards, Sukhbir Singh General Manager

Purnima H. Couples - 02/01/2019 AccorHotels certified review
« Excellent & humble hospitality and value for money! »

Brilliant service and hospitality. Good food & very helpful & friendly staff. Nicely located property close to all major point in the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.H., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

U K. M. Families - 02/01/2019 AccorHotels certified review
« Fabulous Hotel »

Stayed for one night with family....Enjoyed the great Hotel location, comfortable stay and caring staff. Look forward to visiting again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.M., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Reeju A. Business - 01/01/2019 AccorHotels certified review
« Great It was ! The hospitality »

Liked all the courteous staff , the way they look up to their guests.. Thumbs up for that Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Ridhima G. Families - 31/12/2018 AccorHotels certified review
« Room size is small for the price we paid. The staff badly insisted on payment. They could have been more dignified. »

It was okay but below the par for a five star accommodation. Newspaper was not delivered, tissue quality was bad. The manager kept insisting on proof of payment even though I said that I have paid and proof was difficult to send as I was traveling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.G., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir SIngh General Manager

Jaydeep P. Business - 31/12/2018 AccorHotels certified review
« Nice and cosy hotel »

The room was nice with all the amenities required.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.P., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Prosenjit G. Families - 31/12/2018 AccorHotels certified review
« Nice location and friendly staffs. »

Front desk needs some improvement. Gym and swimming pool had no attendants at 8am. Food was good. Housekeeping staffs were very efficient. Mr Ganpat and Mr Rupam were very courteous. Overall good stay in the heart of the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The opportunity areas as highlighted by you been taken up with our hotel team for immediate attention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Puneet Families - 30/12/2018 AccorHotels certified review
« One of the best properties in Guwahati »

It was a great stay. Good rooms, clean hotel, accommodating staff, and good food. Good location. They should have a policy to give milk for accoompanying child without any charges like many good hotels do.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.S., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your suggestion and preferences for the subsequent visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir S. General Manager

Anantadeb B. Families - 29/12/2018 AccorHotels certified review
« Great service and nice facilities »

The room was spacious and the service quality was great. People at the front desk we're very helpful in recommending good sight seeing options and arranging for a vehicle at a short notice. Mr Gogoi, the chauffeur was very helpful. Food was good too. Only thing that can improve is check in. Inspire of doing online check-in and confirming over telephone my arrival time, the room wasn't ready when we reported at 230pm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.B., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

D. Families - 29/12/2018 AccorHotels certified review
« Average »

Negatives--sub par buffet. Breakfast, lunch and dinner. Good variety but lacking in quality and taste. Limited room service menu. Basic room amenities missing. Should specify its a non smoking hotel on booking sites. Front office staff need to quicken check in check out process. Had to wait both times. So did other guests. Positives-- well trained service staff from Bell boys to housekeeping and f&b. Cheerful, always on alert for our requirements and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.D., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

Dr. B. Couples - 28/12/2018 AccorHotels certified review
« Good and Satisfying Stay but Little Housekeeping Management Skill Need to be Brushed Up. »

"Very Beautiful Property and Location is good, The Hotel interiors are good and the staff is very polite, But the House Keeping service is very slow, quality of food is Average, Overall a very beautiful and comfortable Stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.M., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir SIngh General Manager

Rajib S. Business - 28/12/2018 AccorHotels certified review
« Service »

Service is really poor. Staff at the front desk not at all trained and behavior like ordinary hotels.. Though booked through corporate they were asking for security deposit..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sukhbir Singh General Manager

Lindsay Couples - 28/12/2018 AccorHotels certified review
« Overall it was a comfortable stay. »

This is not a complaint but more of an observation--I feel the do not disturb and make up the room signs should be visibly different. Although the sign was up for do not disturb, housekeeping did try to clean during that time. We were apologized to, which was fine as it was an honest mistake. I think however if the spa wants to solicit business it should be done via offers in a less intrusive way--maybe offers at check in or specials slipped under the door. I didn't appreciate the calls especially as they didn't address me by my name and mine was the name on the booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.K., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. Your observations are insightful and I thank you for bringing this to our notice. The points mentioned by you will be reviewed by operations team for possible areas of improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Richard R. Business - 27/12/2018 AccorHotels certified review
« I'm happy Novotel is in Guwahati »

Nice. Pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

V P. A. F. C. O. A. A. O. I. Business - 27/12/2018 AccorHotels certified review
« Pleasant surprise to see such a hotel in NE »

Wide variety of food and pleasant staff who are willing to serve you . Bar was well managed . Rooms were nicely designed and clean . Slippers and dental kit should be part of package . Buying separately is pain and delay .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.A., Thank you for your wonderful endorsement. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have made a note of your preferences regarding the amenities and this will be incorporated before arrival for your future stays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sukhbir Singh General Manager

Couples - 27/12/2018 TripAdvisor review
« Good and Satisfying Stay but Little Housekeeping Management Skill Need to be Brushed Up. »

"Very Beautiful Property and Location is good, The Hotel interiors are good and the staff is very polite, But the House Keeping service is very slow, quality of food is Average, Overall a very beautiful and comfortable Stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Meena, We thank you for taking the time to share your review regarding your recent stay. It is our constant endeavor to offer our guests great experiences through our commitment to quality service, and your recognition of our hotel facilities and specially about our team is really wonderful. While I am glad to read that you had an overall pleasant experience at our hotel, we appreciate you bringing to our attention some of the areas of opportunity for us to address. It was our pleasure being at your service and we look forward to welcoming you back to Novotel Guwahati GS Road in near future. Warm Regards, Sukhbir Singh General Manager

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