Hotel - Mercure Sheffield Parkway hotel
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Mercure Hotel

Mercure Sheffield Parkway hotel

Britannia Way  Catcliffe 
S60 5BD  SHEFFIELD
UNITED KINGDOM

884 reviews
TripAdvisor Rating Based on 884 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 78 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,324 reviews

Our guest reviews for Mercure Sheffield Parkway hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 884 reviews
AccorHotels certified review
Omer Business - 19/09/2017
« Extremely low standard »

Broken window! Air conditioning not working at all.

AccorHotels certified review
Anonymous Families - 19/09/2017

Our stay was very short as we were in between swimming competitions. Therefore we arrived late in the evening and left quite early the following morning. When we visit Sheffield next time we might have more time to experience all that you offer but we did sleep well.

AccorHotels certified review
Mike Families - 19/09/2017

The AC in the rooms was not very effective, they were too hot

AccorHotels certified review
Anonymous Couples - 19/09/2017
« Younis Aiderous »

Have stayed at this Mercure hotel previously, twice before, and was very pleased with the experience, and had no problem booking to stsy again, but the breakfast has changed, which was very disappointing, and also although the room was serviced every day to a high standard, and the bed was made but not dressed. It's just the little things that make the difference.

AccorHotels certified review
Sally.h. Families - 18/09/2017
« Very comfortable and clean room. »

The room was very comfortable and clean. All the staff that I had contact with were very helpful and friendly. The breakfast was good but it would have been better if there had been more choice of the pastries and toast as were didn't want the cooked option.

AccorHotels certified review
Sb Couples - 18/09/2017
« Good facilities, value for money »

We only stayed one night after a long day out. Check in was very efficient and staff very pleasant.

AccorHotels certified review
Gh Business - 16/09/2017
« fine »

fine, good breakfast. Poor housekeeping

AccorHotels certified review
R. B. Business - 14/09/2017
« Great room average food »

Great room,would recommend.

AccorHotels certified review
Kate Business - 14/09/2017
« Comfortable stay »

Obliging check in staff, we requested a quiet room and were given top floor. Unfortunately nothing can be done about the constant road noise through the night as the windows (though appearing to be double glazed) do nothing to mask the sound. Large comfortable bed, let down by poor quality, lumpy pillows. Clean and pleasant bathroom but would have preferred a bath. Appreciated the free morning newspapers.

AccorHotels certified review
Garry B. Couples - 13/09/2017
« Comfortable hotel, great staff, all very friendly. »

Really enjoyed my stay and would not hesitate to book again. The rooms were clean and tidy and the staff were all really friendly and helpful, you can see they wanted to help. This is from check in, the cleaners in the corridor to the team at breakfast. The only complaint from me was that I found the bed at bit too soft for me and I had a little bit of a backache the next day.

AccorHotels certified review
Steve F. Couples - 11/09/2017
« Disappointing! »

My wife and I checked in effortlessly, bearing in mind it was a pre-paid reservation. The young lady on reception was very welcoming, but by her own admission was very new in post, and couldn't accurately answer fairly basic queries! We had a very spacious Privilege Room with a comfy king size bed. However, and probably through under use of this room, there was an obvious smell of drains evident in the ensuite bathroom. Thankfully, this smell disappeared after using the shower and the bath! The room lighting was also very poor, which was frustrating when daylight faded and you had to switch on every table/bedside light to improve the situation! We had our evening meal in the hotel restaurant which was very mediocre, both menu choice and ambience! Again, new staff behind the bar did not convey confidence or expertise to the waiting guests, myself included! The Breakfast buffet was again mediocre, with the waiting staff being quite frankly, useless! Check out should've been straightforward, given that we had pre-paid. However, our discounted rate (with accrued Accor loyalty points) was not reflected on the hotel reception computer records. So, we had to provide printed email evidence of which was then photocopied byte receptionist for her records! A bit amateurish, not of the hotel staff, but of Mercure/Accor hotels?? I really cannot recommend this hotel in view of the above comments/ observations, plus there's absolutely nothing else facility wise near this hotel, except the M1 motorway!!

AccorHotels certified review
Anna S. Couples - 09/09/2017
« Mrs »

The hotel was lovely. Staff friendly. The bed in 203 was awful. We hardly slept at all. I know you can't please everyone as everyone has different preferences with softness but that bed was the most horrendous thing we've ever slept in. My husband is a manager for a bed company and that mattress really needs replaced

AccorHotels certified review
Mr. R. C. Couples - 06/09/2017

Our recent stay was acceptable although we were disappointed to find that some changes have been made to the breakfast menu. The lighting in the room was still rather dark, it's not possible to read with the bedroom lighting. Overall the cleanliness had improved since our last visit.

AccorHotels certified review
Felicity G. Solo - 06/09/2017
« Very disappointing »

I arrived late and wanted to eat but the restaurant was closed and the 24 hour menu was sandwiches only which I couldn't have as I can't eat gluten so I couldn't eat. The room was noisy and every thing creaked throughout the night. The worst part of my stay was the bed. Never been so uncomfortable, the lumps in the mattress kept me awake most of the night. A bad experience all in all.

AccorHotels certified review
Neill Solo - 05/09/2017
« Nice rooms, remote location »

A car is essential when staying at this hotel as it is on an estate on the very outskirts of Sheffield, but nice and handy for the M1. I was in a deluxe room was really nice and spacious with a lovely big bathroom. This was my 2nd time here and both times I've found the staff to be not early as pleasant and welcoming as other hotels in the Accor chain. They;re not rude just no warmth which does leave an impression

AccorHotels certified review
Trevor W. Couples - 05/09/2017
« Fantastic hotel staff amazing »

Amazing

AccorHotels certified review
Sultan Families - 04/09/2017
« Mr »

Very bad to much dust in the room and i am Allergic to it I didn't sleep that night because of that

AccorHotels certified review
Adam R. Couples - 30/08/2017
« Average »

Clean enough, some staff ok, others very miserable. Breakfast was poor, and if you are serving breakfast until 10am don't put it all away by 9.45. Our dog was made very welcome, which we appreciated.

AccorHotels certified review
Julie68 Families - 29/08/2017
« Slightly disappointed »

Staff seemed under trained. Payment made and card left, came to sign for drinks and card payment needed to be made again as details wasn't correct (they did apologise for error) drinks very over priced for this standard of hotel. Rooms adequate and very clean. Breakfast very poor, limited choice, asked for refill of coffee which took 20 mins and a repeat request. For the cost of this hotel, there are far better ones at that price range

AccorHotels certified review
Yohan Business - 25/08/2017
« Quality of food has dramatically fallen »

Evening meals and Breakfast has gone down hill, I even asked one of the bar staff if there has been a change in management. Looks like cost cutting has effected your quality. Rooms are very dark and now well lit Also took 15 minutes to make a room booking as your call centre was based in India, although the call handler was nice, just took unnecessary time explain things over and over again OMG!

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