ibis Genève Centre Lac Hotel 3 stars

TripAdvisor rating 4.0/5 237 reviews
ibis Genève Centre Lac
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Room 1

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Children's age
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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Genève Centre Lac

26 Rue De Berne
1201
geneva
switzerland

Tel: +41228492020

Fax: (+41)22/8492030

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    GENEVA AIRPORT At 5km / 3.11 miles

  • By train

    CORNAVIN STATION At 0.3km / 0.19 miles

GPS :46.210481, 6.146282

Our accommodations

Room with 1 double bed measuring 63 x 79 in (160 x 200 cm)

  • Max. number of persons: 2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet

Room with twin beds measuring 31 x 79 in (80 x 200 cm)

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet

Room for people with reduced mobility, with 1 double bed measuring 63 x 79 in (160 x 200 cm)

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet

Our restaurants and bars

IBIS BAR

Photo non contractuelle / Strictly non binding

Midday

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Evening

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Our guest reviews for
ibis Genève Centre Lac

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,326 reviews

tripadvisor

TripAdvisor Rating 4.0/5

237 reviews

Very pleasant stay

Customer review rating 4.3/5

Ian Business - 07/11/2019 Confirmed reviews AccorHotels

The IBIS hotel is ideally situated close to the train station and the Lake. It's modern and clean and the staff were very helpful. I'd happily recommend it to other travellers.

Dear IAN D., We really appreciate your very nice and positive feedback regarding your stay at ibis Genève Centre Lac. It is always a pleasure to receive such a motivating comment and I can confirm to you that I immediately shared it with our team and that it will serve as a strong encouragement to all of us. We are looking forward to welcoming you soon again at ibis Genève Centre Lac. Sincerely, Merouane ZGANI Assistant-Manager

Air condition

Customer review rating 4.3/5

Supachan A. Friends - 07/11/2019 Confirmed reviews AccorHotels

Air condition in my room not work. I told reception about this problem. She said air condition will start after push start bottom in 40 Min. Haaaaaaa 40 min. I'm surprised and yes but not beleive it . And i went out for travel. When i backed on night. Air condition push start and wait It's not work all night. Ha Ha

Dear SUPPACHAN A., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. I am sorry to hear that the problem with the Air condition was not solved. I will investigate this issue with the maintenance department. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Sincerely, Merouane ZGANI Assistant-Manager

Great experience!

Customer review rating 4.3/5

Sónia C. Couples - 04/11/2019 Confirmed reviews AccorHotels

The hotel was comfortable and very well located, between the main railway station (with airport connection) and downtown. We like to especially thank to Salomé, one of the receptionists, for her kindness and for being always willing to help! Thank you, Salomé :)

Dear SONIA C., We are happy to read, that you've had a wonderful stay at ibis Geneve Centre Lac .Thank you for taking the time to share your feedback with us. We hope to welcome you back to our hotel very soon! Sincerely, Merouane ZGANI Assistant-Manager

Central and kind employers

Customer review rating 4.3/5

Manuel S. Couples - 04/11/2019 Confirmed reviews AccorHotels

The hotel was in the center of Genebra. It was clean, had a good breakfast and the employers were kind and helpful.

Dear MANUEL S., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Merouane ZGANI Assistant-Manager

Better than average

Customer review rating 4.3/5

Cornelis Business - 02/11/2019 Confirmed reviews AccorHotels

Good hotel, excellent breakfast, friendly staff. Surroundings a bit noisy, but the rooms are well insulated. Room quite hot, temperature did not drop after engaging the airco.

Dear CORNELIS V., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Great hotel in an excellent location

Customer review rating 4.3/5

Rhonda S. Business - 31/10/2019 Confirmed reviews AccorHotels

The hotel staff spoke English, they were very efficient, professional and extremely helpful. There were some small maintenance items to take care of and they took care of them in a timely manner. I would highly recommend this hotel as it is in close proximity to the train station, restaurant and it is just easy to get around from here. Thanks again for an amazing experience in Geneva !!!

Dear RHONDA S., ,We very much appreciate your comments regarding your stay at ibis Genève Centre Lac It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Excellent-affordable-cantral

Customer review rating 4.3/5

Svetolik S. Business - 28/10/2019 Confirmed reviews AccorHotels

The hotel is 3 - 5 min walking distance from the train station, the lake, supermarkets, restaurants you name it! Even souvenir shops and shopping malls are couple minutes away. The hotel is clean, cosy, trendy with very helpfull and pleasant staff. They give great tips and were very attentive to some of my needs. The only concern is the neighbourhood since there are a few nightclubs/ strip clubs and even a few "ladies of the night" standing on the corner pavement and in front of the entrance to the hotel. It might seem a bit unsafe to tourists. Also, during weekend nights the street can be loud (till late at night noise was coming through an opened window on the 6th floor).

Dear SVETOLIK S., It has been a pleasure welcoming you at ibis Genève Centre Lac and we thank you very much for your feedback. We do understand that the location of the hotel might not always please everyone. We thank you for your valuable comments that we will take into consideration. We would truly hope to welcome you again very soon. With kind regards, Merouane ZGANI Assistant-Manager

Customer's comments

Customer review rating 4.3/5

Andreas L. Couples - 28/10/2019 Confirmed reviews AccorHotels

I stayed at room 526, a rather small room to be considered as a double bed room as it appeared to be,with one chair only instead two and a very small closet, with 4 clothes hangers, not enough to hang cloths of one person,let alone, two if the case may be. The place of the hotel was very good. The rate of satisfaction is 6.

Dear ANDREAS L., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

A wonderful and unforgettable memory

Customer review rating 4.3/5

W. Business - 28/10/2019 Confirmed reviews AccorHotels

I have enjoyed a very special, helpful and sincere services from hotel staff, including bringing back my handbag left at hotel on my way to the airport just before the train arrived. I didn’t even have a chance to express my gratitude to him. He really saved my day! Thank you very much!!!

Dear HUEY-LAN W., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Regards, Merouane ZGANI Assistant-Manager

Was a little disappointment

Customer review rating 4.3/5

Mandy Friends - 28/10/2019 Confirmed reviews AccorHotels

Over all the stay was okay. For the price I paid I expected more variety of breakfast choices. The bathroom was very clean and presentable I was very impressed. However was disappointment with the room, there are very small and look like a hostel which I didn’t find very comfortable. I was also surprised that there were no tea/coffee kettle etc in the room. I loved that we had the many tv options on the channels which was perfect!

Dear MANDY A., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

Excellent customer service and very clean room.

Customer review rating 4.3/5

Ivan C. Families - 28/10/2019 Confirmed reviews AccorHotels

Was excellent.

Dear IVAN DARIO c. GUERRERO, We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Clean and comfy.

Customer review rating 4.3/5

Cp Families - 25/10/2019 Confirmed reviews AccorHotels

Comfortable, peaceful and efficient.

Dear CAROLINE P., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Merouane ZGANI Assistant-Manager

Enjoyable stay - hotel was what we expected

Customer review rating 4.3/5

Brendan Families - 24/10/2019 Confirmed reviews AccorHotels

Good location Comfortable room, well designed to maximise limited space comfortable bar area good breakfast, if expensive

Dear BRENDAN D., Thank you for taking the time to write this review. We really appreciate your compliments about our team. Regarding the prices there are influenced by the Geneva market. We hope to welcome you again in our hotel. kind Regards, Merouane ZGANI Assistant-Manager

Super!

Customer review rating 4.3/5

Marine Business - 22/10/2019 Confirmed reviews AccorHotels

Lovely breakfast, staff and rooms

Dear MARINE V., We thank you so much for taking the time to share your experience and impressions about your stay on Trip Advisor. we are truly happy to know that you appreciated your stay, especially the comfort of the room and the helpfulness of the staff. We hope to have the pleasure to welcome you back at ibis Genève Centre Lac for your next visit to Geneva. Warm regards, Merouane ZGANI Assistant-Manager

Helpful and informative

Customer review rating 4.3/5

Anonymous Friends - 21/10/2019 Confirmed reviews AccorHotels

Very good. No complaints at all. Though a few extra towels would be useful.

Dear JOHN B., Thank you very much for your stay and for sharing your concerns. We are happy to hear that you enjoyed your overall stay with us. I have forwarded your feedback about the extra towel to our housekeeping service to follow up. Sincerely, Merouane ZGANI Assistant-Manager
Customer review rating 4.3/5

Anonymous Business - 18/10/2019 Confirmed reviews AccorHotels

Very good. Super nice staff. Very clean rooms.

Dear DIANE D., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Regards, Merouane ZGANI Assistant-Manager

It’s okay

Customer review rating 4.3/5

Felipe V. Families - 15/10/2019 Confirmed reviews AccorHotels

There was a massive stain in my room, the twin bed was actually attached together and the mattress kept moving during my sleep. I wouldn’t necessarily go back to this hotel in the future nor recommend it to someone.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Merouane ZGANI Assistant-Manager

Cold shower

Customer review rating 4.3/5

Laura M. H. Couples - 09/10/2019 Confirmed reviews AccorHotels

Nice room but expensive and no hot water for a shower on the first morning.

Dear BRIAN H., Thank you very much for your stay and for sharing your concerns. We are happy to hear that you enjoyed your overall stay with us. I have forwarded your feedback about the water temperature of the shower to our technical services to follow up. We are looking forward to your next stay. Kind regards, Merouane ZGANI Assistant-Manager

Great for a short stay

Customer review rating 4.3/5

Anonymous Business - 07/10/2019 Confirmed reviews AccorHotels

The staff were great, the room was very simple (I missed being able to make a hot drink)

Dear HANNAH B., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Hotel ben comunicat

Customer review rating 4.3/5

Manel Couples - 02/10/2019 Confirmed reviews AccorHotels

Bona estada a Ginebra en hotel Ibis Le Lac , confortable i ben comunicat.

Dear MANUEL M., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager
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