Hotel - ibis Genève Centre Lac
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Genève Centre Lac Hotel

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4.0/5 94 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • Free WIFI
  • Reduced mobility rooms
  • Pet allowed
  • 100% non-smoking hotel

Catering

  • Breakfast
  • 1 bar(s)
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Hotel location

Our rooms

  • 122 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
    • Free WIFI
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating Based on 313 reviews

Our guest reviews for ibis Genève Centre Lac

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 94 reviews
AccorHotels certified review
Anonymous Business - 27/01/2018
« I'm satisfied with the time in your hotel »

Hotel is near the city centre, station of London, super market,... Although hotel is a bit small, it's cozy and comfortable. The breakfast was gentle and suitable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lan dung DUONG, We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Ibis Genève Centre Lac and feedback such as yours is most encouraging. We hope that we will have the pleasure of welcoming you again in the near future. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Catherine Business - 26/01/2018
« great warmth and cleanliness! »

great warmth and cleanliness!

Our hotel has responded to the review
Our hotel has responded to the review

Dear catherine S., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Daphne L. Business - 24/01/2018
« Good stay »

- All staff at Reception were friendly and helpful, which made the stay pleasant. - Bathroom was abit small, and there wasn't much space for guests to put toiletries. - Could consider providing face towels in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Saskia Business - 12/01/2018
« clean, modern, comfortable »

Nice, modern clean room. Modern look of the hotel. Nice bar man. Breakfast basic, but had all the ingredients. 'Fresh' fruit was not fresh though; the appels were inedible. And no knives to cut them with. And I thought that CHF3.60 for a cup of tea was outrageous. Too few bar snacks for a quick snack.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Karen R. Solo - 27/12/2017
« Lovely hotel »

The hotel was in a great location near to the central station, but also close to the Lake. My room was excellent - comfy and warm, with space for hanging clothes, good range of TV channels and a nice en suite bathroom. There was no noise from in or outside the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN R., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
E. Couples - 24/12/2017
« Comfy small room »

Even though the room was small, it had everything we needed. I liked the USB ports to charge my devices directly without needing to use an adaptor and the large TV. I also liked the design of the room and the arrangement of the bathroom. The breakfast was simple but adequate. People at the reception were very friendly and helpful. Lastly, the location of the hotel was good, as it was close to the bus and train stations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAELIDOU E., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Ed Business - 21/12/2017
« Good experience. »

Great wifi with a central location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Ronnie K. Solo - 11/12/2017
« Friendly staff & nice location »

Staff well greet me and friendly. Hotel located near train station !

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHI LOK RONNIE K., We really appreciate your very nice and positive feedback regarding your stay at ibis Genève Centre Lac. It is always a pleasure to receive such a motivating comment and I can confirm to you that I immediately shared it with our team and that it will serve as a strong encouragement to all of us. We are looking forward to welcoming you soon again at ibis Genève Centre Lac. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Fc F. W. Couples - 09/12/2017
« Enjoyed our stay »

We though the rooms were well decorated warm and the shower hot. It was a little small small though and the furniture minimalist to suit. I found the round edges of the bed side tables a little annoying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCO CARGIUS, We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Ibis Genève Centre Gare and feedback such as yours is most encouraging. We hope that we will have the pleasure of welcoming you again in the near future. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Jeb Friends - 08/12/2017
« Very good »

Hotel and staff were excellent. Staff was helpful and friendly, room was very clean and breakfast was fine. Only negative comments are the hotel is in an area that can be very noisy on a weekend night until 6 or 7 am and the prostitution in front of the laundry a few doors doors is a bit of an annoyance especially when walking by.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSEPH, We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

TripAdvisor review
A1636AZpaula Couples - 30/11/2017
« Weekend Trip »

Very clean and modern hotel, staff were very friendly and helpful. Did not hear any noise at all in our room from other guests. The Hotel was a 5 minute walk from the Train station,bus and tram stop, lots of places to eat

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you for sharing your impressions on TripAdvisor. It is always very rewarding for our Team to read such an amazing comment. We are all glad that you loved your experience at ibis Geneva Centre Lac. We truly hope that we will have the pleasure to welcome you back soon, here in Geneva. Best Regards, Marilyn

AccorHotels certified review
Anonymous Business - 29/11/2017
« very mixed; some things very good others not so good »

The shower head did not fit into the holder fixed to the wall and so either had to be dangling from the hose with the head facing backwards and down (e.g. only spraying the all), on the floor or in ones hand. Made it tricky to have wash one's hair and have a quick / efficient shower. The heating did not seem to work; even when raising the temperature the air was always cool. A bulb in one of the lamps was flickering and then went out. On the other hand the staff were very friendly, helpful, professional and competent and everything was very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHANIE E., Thank you for taking the time to tell us about your experience at the ibis Geneve Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Joseph K. Families - 12/10/2017
« Staff exceeded all expectations! »

My wife left her phone st the hotel and staff returned it to the front desk and worked with us to have it shipped to the USA within a week. OUTSTANDING!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSEPH G. K., Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis Genève Centre very soon. Kind regards, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Kathy Solo - 08/10/2017
« Great base for a stay in Geneva »

Lovely clean room, friendly staff at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHY K., Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. With my best regards, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Paul V. Couples - 05/10/2017
« A very pleasant stay! »

Excellent and efficient welcome, a very cosy and quiet room that made our evening thoroughly enjoyable. The location is very convenient and central and although there was no time in the morning to take breakfast what I saw on offer in passing seemed very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL VALLET, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Merouane ZGANI Assistant-Manager

AccorHotels certified review
P Business - 04/10/2017
« Simple but quality accomodation »

Room was basic but had everything I needed, staff was welcoming and helpful. Good breakfast. Could do with a kettle in the room or free hot drinks downstairs. The ibis style Geneva offers this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULINE T., We really appreciate your very nice and positive feedback regarding your stay at ibis Genève Centre Lac. It is always a pleasure to receive such a motivating comment and I can confirm to you that I immediately shared it with our team and that it will serve as a strong encouragement to all of us. We are looking forward to welcoming you soon again at ibis Genève Centre Lac. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Eugene Business - 02/10/2017
« Modern amd Style »

Traditionally comfortable and user(tourist)friendly. Stylish. Compact but provide necessary accessories and facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EVGENY T., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Anonymous Business - 29/09/2017
« Comfortable stay in Geneve. »

Excellent position, staff very kind, clean and silent rooms. Room for improvement in the breakfast offer (fresh fruit, cakes ..) considering the high cost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEFANO S., Many thanks for having shared your experience. We are so pleased to read that you enjoyed the location of the hotel, the professionalism and helpfulness of the staff. We hope to have the pleasure to welcome you again! Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Brendan Families - 25/09/2017
« Nice modern hotel in central location »

Our stay was very enjoyable. The staff were friendly and very helpful. They assisted above and beyond just checking us in and out. The location is very central and quite easy to get to and from the airport. We also got a transport pass on arrival which was unexpected but very much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRENDAN S., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Robert Solo - 24/09/2017
« Nice and quiet near Central Train Station »

The hotel is very conveniently located near the Central Station. My Geneva friends call this part of the city a "red light district", but I had no unpleasant encounters at all. My room was nice and comfortable, with a good bed (as always in IBIS hotels). The one dissatisfactory part of my stay was the breakfast. Not only was the coffee bad (as always in IBIS hotels ...), but you had to line up behind a single small and slow coffee machine. Food wasn't better, no fresh fruit salad, no useful flakes for making a muesli, no warm egg or scrambled eggs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT W., Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at ibis Genève Centre Lac. Rest assured that we took notes of your comments regarding the breakfast. I hope we can be part of your future travel plans. Kind regards, Merouane ZGANI Assistant-Manager

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