Hotel - ibis Genève Centre Lac
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Genève Centre Lac Hotel

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4.0/5 111 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • Free WIFI
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 122 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
    • 220/240 V AC
    • Telephone
    • Free WIFI
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 363 reviews

Our guest reviews for ibis Genève Centre Lac

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 111 reviews
TripAdvisor review
Business - 22/04/2018
« Excellent location and excellent room »

Stayed for one night on business, enjoyed the very confortable room and the professionalism of the staff. Location is 5-10 min by foot from Cornavin station (coming from the airport or train). Surroundings are not the best but walking to the center is easy, or the bus stops at Cornavin and train station.

AccorHotels certified review
Anonymous Business - 16/04/2018
« Convenient location but... »

Room was too hot but could not keep the window open as the street noise too loud for sleeping. Needs a light blanket and not the heavy duvet which was too much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas, Thank you for taking the time to tell us about your experience at the ibis Geneve Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Eamonn Business - 16/04/2018
« Clean room, decent breakfast, efficient check-in. »

Good. Consistent service. Will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EAMONN, We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Lusine Solo - 15/04/2018
« Everything is very modern but narrow »

Overall experience is good, the staff is friendly, but no space to move, the rooms etc, are too small...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Kate Business - 13/04/2018
« Disappointing »

Room was fine but no acknowledgement of my silver status - no free drink and no offer to extend my check out time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHARINE, Thank you for taking the time to tell us about your experience at the ibis Geneve Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Anna M. M. Families - 10/04/2018
« Tranquila e inolvidable »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Charlie S. Couples - 10/04/2018
« Great staff, great room , Ibis is my Hotel in Europe. »

Change nothing, everything was great. The room was comfortable, the bed was fantastic, where can I buy a bed like that. The staff personifies friendly and welcoming. The bar is great! I will stay again at your location the next time in Geneva.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour! We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Merouane ZGANI Assistant-Manager

AccorHotels certified review
Wisanu A. Friends - 09/04/2018
« Awesome »

Best in staff, location, cleanliness, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WISANU A., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Jennifer C. Couples - 07/04/2018
« Simple, useful, efficient. »

Room was perfect. Location was ideal, close to train station and center city sights and shopping. However, the room was very hot, but the thermostat did not work to cool. We inquired at the desk and were given a fan. It was adequate but not as good as a working thermostat. The location is near a very loud club or bar, so if you open the window at night for cool air, you hear people in the street screaming until 5:30 AM. Also, it is only a block from the red light district, so one must take care when returning at night. Thankfully, the staff was friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer, We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the temperature , it is always possible to request a room change (depending on availability) or assistance from our housekeeping or maintenance department in case of any problems. Thank you again for sharing your experience, we hope you will visit us again, so we are able to serve you better. We are looking forward to it. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Karim C. Solo - 03/04/2018
« Lovely hotel »

Very nice hotel clean, quiet, easy access in the middle of the city, so round by different restaurants food culture. People are soo nice too good talkative. At reception good people cool communication very understandable. I am really I found my happiness and my relax in this hotel. Good luck

Our hotel has responded to the review
Our hotel has responded to the review

Dear KARIM CHEROUANA, We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Dd A. Business - 30/03/2018
« It was welcoming. Home away from home! »

As I have said above, it was home away from home. Promptly attended to the very few questions I had by those on duty. Clean and quite environment. It will however be more better a stay if instructions as to signs and operational manual for appliances, eg TV, are made available in English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DUNAMA DZARMA AZURA, We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Sotirios M. Business - 27/03/2018
« you do not keep your word and you have charged me much more than we agreed »

you do not keep your word and you have charged me much more than we agreed

Our hotel has responded to the review
Our hotel has responded to the review

Dear SOTIRIOS MATAKIAS, Thank you for taking the time to tell us about your experience at the ibis Geneve Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Concerning your credit card, we didn't charge you more, we've blocked a guarantee on it. Nothing more has been charged. If you need more information, please contact us directly by phone, and we can explain you our process. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Anonymous Business - 24/03/2018
« Very kind staffs with their best achivements and nice stay »

The staffs are very kind and room was very nice, compact and all is in. Good accessibility to station. No noise from in and out side.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ENOMOTO H., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

TripAdvisor review
Philip F Family - 15/03/2018
« Salon de l´auto »

Good location in the city centre, many fastfood restaurants, shops and bars nearby. Station Gare Cornavin (trains, buses, trams to everywhere) in 500 meters. Cozy rooms, absolutely perfect breakfast (not much choice) but delicious butter pastries! Of course, friendy staff who will help with anything (wifi, directions, public transport...)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip, Thank you very much for your nice review and for your recommendation. It is always a pleasure to receive positive feedback. I will share your feedback with the rest of our team. They will really appreciate it. We hope you had a wonderful city trip and will visit us again. We are looking forward to your next stay with us! Best regards, Marilyn

AccorHotels certified review
Anonymous Business - 27/01/2018
« I'm satisfied with the time in your hotel »

Hotel is near the city centre, station of London, super market,... Although hotel is a bit small, it's cozy and comfortable. The breakfast was gentle and suitable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lan dung DUONG, We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Ibis Genève Centre Lac and feedback such as yours is most encouraging. We hope that we will have the pleasure of welcoming you again in the near future. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Catherine Business - 26/01/2018
« great warmth and cleanliness! »

great warmth and cleanliness!

Our hotel has responded to the review
Our hotel has responded to the review

Dear catherine S., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Daphne L. Business - 24/01/2018
« Good stay »

- All staff at Reception were friendly and helpful, which made the stay pleasant. - Bathroom was abit small, and there wasn't much space for guests to put toiletries. - Could consider providing face towels in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Saskia Business - 12/01/2018
« clean, modern, comfortable »

Nice, modern clean room. Modern look of the hotel. Nice bar man. Breakfast basic, but had all the ingredients. 'Fresh' fruit was not fresh though; the appels were inedible. And no knives to cut them with. And I thought that CHF3.60 for a cup of tea was outrageous. Too few bar snacks for a quick snack.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
Karen R. Solo - 27/12/2017
« Lovely hotel »

The hotel was in a great location near to the central station, but also close to the Lake. My room was excellent - comfy and warm, with space for hanging clothes, good range of TV channels and a nice en suite bathroom. There was no noise from in or outside the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN R., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

AccorHotels certified review
E. Couples - 24/12/2017
« Comfy small room »

Even though the room was small, it had everything we needed. I liked the USB ports to charge my devices directly without needing to use an adaptor and the large TV. I also liked the design of the room and the arrangement of the bathroom. The breakfast was simple but adequate. People at the reception were very friendly and helpful. Lastly, the location of the hotel was good, as it was close to the bus and train stations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAELIDOU E., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

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