Hotel - ibis Genève Centre Lac
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Genève Centre Lac Hotel

4.0/5 182 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 114.00 CHF Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • Free WIFI
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 122 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
    • 220/240 V AC
    • Telephone
    • Free WIFI
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 705 reviews

Our guest reviews for ibis Genève Centre Lac

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 182 reviews
Alexander Couples - 04/12/2018 AccorHotels certified review
« Fantastic experience at ibis Geneve Centre Lac »

Great service at the front desk. Extremly helpfull and friendly staff. Room 722 with a awesome view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXANDER G., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Family - 04/12/2018 TripAdvisor review
« nice hotel in a good location »

the staff is very professional and nice. the room is clean but a little small and the bed is comfortable. it has a good ratio quality /price compare with other hotels in Geneve. its location is very nice because it is very close to the central station and the city center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruben, Many thanks for having shared your experience on Trip Advisor! We are so pleased to read that you enjoyed the location of the hotel, the professionalism and helpfulness of the staff. We hope to have the pleasure to welcome you again! With best regards Merouane Assistant Manager

Olivia Business - 01/12/2018 AccorHotels certified review
« Basic »

The room is nice but it doesn't have any furniture to put things. Even ikea provides for small and cheap furniture in order to gain space. The toilet did not have any place to store personal items

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Merouane ZGANI Assistant-Manager

Daniela Business - 01/12/2018 AccorHotels certified review
« Very good hotel, regular breakfast »

I really like the hotel, the bed was very confortable, nice shower, and the room was perfect for one person. The breakfast should have more vegan options. My last day I spoke with Sanae but she was kind of rude when I told her that my bank has already charged me the hotel, so she wasn't very nice responding to me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIELA C., Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis Genève Centre very soon. Kind regards, Merouane Assistant General Manager

Ray F. Business - 28/11/2018 AccorHotels certified review
« Good value for momey is the city centre »

Very Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAYMOND f., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Joer Couples - 28/11/2018 AccorHotels certified review
« OK stay »

A good price in a very expensive city, with a great location, close to the train station. Roomy room, but unbelievably slow internet service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSEPH R., Thank you for taking the time to tell us about your experience at the ibis Geneve Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

Damiano Couples - 27/11/2018 AccorHotels certified review
« Pienamente soddisfatto »

Great hotel in the center of Geneva, excellent cleaning and a really good and abundant breakfast buffet. Staff young, courteous and prepared.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARISA N., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Paula Friends - 26/11/2018 AccorHotels certified review
« Fantastic »

It was a short stay but a really nice one! Breakfast was really good and the guy who did our check out was really nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULA S., We really appreciate your very nice and positive feedback regarding your stay at ibis Genève Centre Lac. It is always a pleasure to receive such a motivating comment and I can confirm to you that I immediately shared it with our team and that it will serve as a strong encouragement to all of us. We are looking forward to welcoming you soon again at ibis Genève Centre Lac. Sincerely, Merouane ZGANI Assistant-Manager

christianlQ8870PV Business - 26/11/2018 TripAdvisor review
« Convenient location at reputable price »

Not exactly in the best area of Geneva, it is however conveniently located for the city center at a very reputable price. Service and staff are very nice, and rooms are renovated despite small (it is an Ibis and you know that in advance). Breakfast variey has to be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian, Thank you very much for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our staff, service and facilities. We hope that we will have the pleasure of welcoming you again in the near future. Merouane – Assistant Manager

Mazen Business - 25/11/2018 AccorHotels certified review
« very good stay »

the hotel is well located, 5 minutes walk frm cornavin gare station; rooms are good although bathroom so small; breakfast delicious and staff so friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAZEN A., Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. Sincerely, Merouane ZGANI Assistant-Manager

Young-jun Y. Solo - 24/11/2018 AccorHotels certified review
« No fridge in room was a shock »

The location was good, the staff were friendly! But finding no fridge in the room was a shock.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YOUNG JUN Y., Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at ibis Genève Centre Lac. Rest assured that we took notes of your comments regarding the fridge. I hope we can be part of your future travel plans. Sincerely, Merouane ZGANI Assistant-Manager

Gabriella Business - 24/11/2018 AccorHotels certified review
« Good experience »

Nice room, excellent breakfast and kind personnel, at a reasonable price. A lot of places for a bite in the surroundings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA GABRIELLA B., Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again in the near future. Sincerely, Merouane ZGANI Assistant-Manager

Suzana Business - 23/11/2018 AccorHotels certified review

Convenient location, helpful staff, and very good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUZANA P., Many thanks for having shared your experience. We are so pleased to read that you enjoyed the location of the hotel, the professionalism and helpfulness of the staff. We hope to have the pleasure to welcome you again! Sincerely, Merouane ZGANI Assistant-Manager

David K. Business - 19/11/2018 AccorHotels certified review
« Week long stay. »

It was as expected, no surprises. This is good and is the reason why I booked my week long stay with Ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID K., We really appreciate your very nice and positive feedback regarding your stay at ibis Genève Centre Lac. It is always a pleasure to receive such a motivating comment and I can confirm to you that I immediately shared it with our team and that it will serve as a strong encouragement to all of us. We are looking forward to welcoming you soon again at ibis Genève Centre Lac. Sincerely, Merouane ZGANI Assistant-Manager

Anselm Business - 16/11/2018 AccorHotels certified review
« Extremely noisy. »

Staff great but no tea/coffee in room and very noisy outside so couldn't sleep. Food options limited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANSELM E., Thank you for taking the time to tell us about your experience at the ibis Geneve Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

Di Friends - 10/11/2018 AccorHotels certified review
« A excellent apartment for a great price. Perfect location and very helpful owner and staff. »

Room was a big size with very soft beds and great conditions. Reception employees were amazingly helpful and professional. Location is OK for last minute trips, just 7 min from Cornavin train station which was very convenient to get to and from the airport by train.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAIGA S., We thank you so much for taking the time to share your experience and impressions about your stay. we are truly happy to know that you appreciated your stay, especially the comfort of the room and the helpfulness of the staff. We hope to have the pleasure to welcome you back at ibis Genève Centre Lac for your next visit to Geneva. Warm regards, Merouane ZGANI Assistant-Manager

Couples - 07/11/2018 TripAdvisor review
« Good »

Good hotel: near the railway station, quite standart room, but too small for 2 people's. Excellent breakfast! Special thanks for good coffee. But, please, add the porridge))) It's so easy and healthy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at ibis Genève Centre Lac. Kind regards, Merouane Assistant Manager

Rebecca T. Couples - 06/11/2018 AccorHotels certified review
« Convenient location »

Clean and tidy room, great rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Merouane ZGANI Assistant-Manager

Ahmed Couples - 05/11/2018 AccorHotels certified review
« The worst stay in Geneva »

My 3rd stay here and after this stay im never staying there again for sure. It was that bad..

Our hotel has responded to the review
Our hotel has responded to the review

Dear AHMED K., Thank you for taking the time to tell us about your experience at the ibis Geneve Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

Lilian C. Business - 04/11/2018 AccorHotels certified review
« not a good experience this time »

Rooms a too small, no shells at all in the room or bathroom, we stayed 6 night and could not unpack! Besides these, the area is very noisy, in particular by night. Even if I am have been a member of the Accord hotels for a long time, this time was not a good experience at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LILIAN C., Thank you for taking the time to tell us about your experience at the ibis Geneve Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

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