Hotel - ibis Genève Centre Lac
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Genève Centre Lac Hotel

4.0/5 134 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • Free WIFI
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 122 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
    • 220/240 V AC
    • Telephone
    • Free WIFI
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.3/5 AccorHotels Rating 463 reviews

Our guest reviews for ibis Genève Centre Lac

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 134 reviews
Jamie Business - 15/07/2018 AccorHotels certified review
« The staff was great and the room and location were perfect. »

At check in, the staff was extremely helpful. Allowing late checkout. Recommendation for running path. Recommendation for dinner places -- both very good. The room was clean. Breakfast was good and I particularly liked that the breakfast extended until 11 am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES N., Dear Guest, We really appreciate your very nice and positive feedback regarding your stay at ibis Genève Centre Lac. It is always a pleasure to receive such a motivating comment and I can confirm to you that I immediately shared it with our team and that it will serve as a strong encouragement to all of us. We are looking forward to welcoming you soon again at ibis Genève Centre Lac. Sincerely, Merouane ZGANI Assistant-Manager

F H. Families - 14/07/2018 AccorHotels certified review
« Not gooy »

Not good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Merouane ZGANI Assistant-Manager

Louise Couples - 08/07/2018 AccorHotels certified review
« Good night spent! »

Stayed for one night! Good for what we needed. Staff Friendly, location very close to station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LOUISE M., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Ron R. Friends - 08/07/2018 AccorHotels certified review
« Comfortable and close to everything »

The room was great and really comfortable and quiet. It’s a little small but it works. The hotel is in a great location... close to the train station and all the sites.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RONALD R., We really appreciate your very nice and positive feedback regarding your stay at ibis Genève Centre Lac. It is always a pleasure to receive such a motivating comment and I can confirm to you that I immediately shared it with our team and that it will serve as a strong encouragement to all of us. We are looking forward to welcoming you soon again at ibis Genève Centre Lac. Kind regards, Merouane ZGANI Assistant-Manager

Ayesha M. Business - 05/07/2018 AccorHotels certified review
« Excellent location and excellent service »

It was a very pleasant stay- the hotel is ideally located, near the Central station and eating outlets and the lake. The staff were friendly, helpful and very efficient- congratulations to each of them. Would strongly recommend this hotel, which further strengthens my faith in Ibis Hotels, wherever in the world.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AYESHA M., Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. With my best regards, Merouane Assistant Manager

René J. Business - 02/07/2018 AccorHotels certified review
« Nice hotel, nice crew, good location. »

All you need is available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RENE J., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

De Business - 02/07/2018 AccorHotels certified review
« Adequate »

The hotel was fine for the type, though did seem expensive for being around the corner from a sex shop in a very noisy area with very small rooms. Staff was nice. Coffee was good, breakfast nice enough, though again seemed a little high for what was offered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAWN E., It has been a pleasure welcoming you at ibis Genève Centre Lac and we thank you very much for your feedback. We do understand that the location of the hotel might not always please everyone. We thank you for your valuable comments that we will take into consideration. We would truly hope to welcome you again very soon. Sincerely, Merouane ZGANI Assistant-Manager

Anonymous Families - 25/06/2018 AccorHotels certified review
« A location near main railway station and lake front »

The check in process was efficient. Staff was friendly. Room was clean and comfortable though tight in space. Many choices were available for breakfast. Hotel is a short walk from the train station and lakefront. One surprise was proximity of redlight district!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMIR S., It has been a pleasure welcoming you at ibis Genève Centre Lac and we thank you very much for your feedback. We do understand that the location of the hotel might not always please everyone. We thank you for your valuable comments that we will take into consideration. We would truly hope to welcome you again very soon. Sincerely, Merouane ZGANI Assistant-Manager

Anonymous Business - 24/06/2018 AccorHotels certified review
« It was really good. »

Very convenient to everything. Location was the best part. Staff service and hospitality was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VALERIE K., Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. Ibis Geneva Centre Lac ideally located in the city center, at a few minutes away from Gare Cornavin train station, international organizations and the CICG convention center. Less than 15 minutes by public transport from Geneva international airport and the Palexpo exhibition center.We hope to see you again. Sincerely, Merouane ZGANI Assistant-Manager

Patricija Solo - 19/06/2018 AccorHotels certified review
« Comfortable hotel, quite rooms for a good price. »

Hotel staff very friendly, comfortabe and clean room. Airco was not working so good. Breakfast was too expensive (SF 16) for what they offered. Price of the room = good. It is in an area close to the train station (very convenient), shops, restaurant and a small walk (< 5min) away from lake Geneva. I (single woman traveling by myself) felt safe in the neigbourhood, eventhough prostitutes were standing in the street.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SASKIA V., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

T. P. Business - 18/06/2018 AccorHotels certified review
« All we needed for our business trip »

Nice rooms with a modern fitting. Located close to train station, restaurants and bars. Adequate facilities to work in room and lobby. Breakfast area a little cramped, but very nice and service minded staff. Beware though of the 'red light' neighbouring activities, which might offend some guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TORBEN P., We really appreciate your very nice and positive feedback regarding your stay at ibis Genève Centre Lac. It is always a pleasure to receive such a motivating comment and I can confirm to you that I immediately shared it with our team and that it will serve as a strong encouragement to all of us. We are looking forward to welcoming you soon again at ibis Genève Centre Lac. Sincerely, Merouane ZGANI Assistant-Manager

M Families - 18/06/2018 AccorHotels certified review
« Served the purpose »

Clean facilities and good location. A refrigerator would have been nice. The check out process was strange as I understood that I would just need to give the key and my card would be charged. Instead, I received an incorrect invoice including breakfast that we did not eat and then had to pay on the way out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MELISSA B., Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at ibis Genève Centre Lac. Rest assured that we took notes of your comments regarding the check-out process. I hope we can be part of your future travel plans. Sincerely, Merouane ZGANI Assistant-Manager

Catherine Business - 04/06/2018 AccorHotels certified review
« Comfortable »

It was ok but had some issue with room cleaning which gladly have been sorted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine, We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Capt. K. W. Business - 29/05/2018 AccorHotels certified review
« Wonderful hotel »

I appreciated how helpful the staff are. Everyone made sure I was satisfied, and too care of my requests. The hotel is clean and quiet, with a wonderful location. Thank you/Merci Beaucoup!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KIT W., Thank you very much for your lovely comment and the good ranking you gave us. We are delighted to read that you enjoyed our ideal location and services. We will be pleased to welcome you again in a not too distant future. With my best regards, Merouane Assistant Manager

Karis Couples - 28/05/2018 AccorHotels certified review
« Very clean »

The room was very clean, like new. The location is also very good, just a few minutes walk from gare genève. The only downside was the bed and hairdryer. The bed was two mattresses put side by side. The mattresses keep on slipping, making a space at the center of the bed, so my husband and I couldn't sleep together. Also, the hairdryer was so weak. It's almost useless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KARIS G., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

George O. Couples - 27/05/2018 AccorHotels certified review
« Staff were helpful »

Breakfast was good, room was clean and the location was accessible to many tourist spots. The only problem was there was no tooth brush and tooth paste available, no slippers and no face towels available. You had to request them at the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Merouane ZGANI Assistant-Manager

Odile Solo - 26/05/2018 AccorHotels certified review
« Fine stay in Geneva »

Easy to find hotel, centrally located (although in the Red Light District) Nice breakfast (with fresh waffles) Comfortable and new rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Merouane ZGANI Assistant-Manager

Terry Couples - 23/05/2018 AccorHotels certified review
« Great experiences »

Great experience. Helpful & kind staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TERENCE S., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Cherie F. Couples - 22/05/2018 AccorHotels certified review
« Comfortable Hotel close to the train Station »

Comfortable & Clean Hotel, easy to check in online & Express check out, close to the Train Station, Helpful staff, comfy bed, good TV & WiFi and would recommend the Ibis/Accor Hotels Only one thing, we had to change our route, to & from the hotel , Day & Night as the hotel is situated in the red light district of Geneva , we had comments made to us ,as we made our way back & from the hotel, made us very uncomfortable !

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHERIE F., We very much appreciate your comments regarding your stay at the ibis Geneve Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Anonymous Business - 21/05/2018 AccorHotels certified review
« Nice small hotel in the Red Light District in Geneve »

Nice, clean, comfortable hotel in the center of Geneve on the outskirts of the lively Red Light District. Easily accessible by train/bus/air. Fairly new building with small rooms in contemporary style. Personnel competent, helpful and kind. Breakfast with limited options but enough to satisfy the needs of most. Otherwise, there a plenty of places to eat and drink close by. Recommended if you don't intend to stay within the room too much since you might feel claustrophobic because of its small size.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER G., Thank you for taking the time to tell us about your experience at the ibis Geneve Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

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