ibis Genève Centre Lac Hotel 3 stars

TripAdvisor rating 4.0/5 234 reviews
ibis Genève Centre Lac
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+ 12 Services
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Room 1

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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Genève Centre Lac

26 Rue De Berne
1201
geneva
switzerland

Tel: +41228492020

Fax: (+41)22/8492030

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    GENEVA AIRPORT At 5km / 3.11 miles

  • By train

    CORNAVIN STATION At 0.3km / 0.19 miles

GPS :46.210481, 6.146282

Our accommodations

Room with 1 double bed measuring 63 x 79 in (160 x 200 cm)

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet

Room with twin beds measuring 31 x 79 in (80 x 200 cm)

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet

Room for people with reduced mobility, with 1 double bed measuring 63 x 79 in (160 x 200 cm)

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet

Our restaurants and bars

IBIS BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Genève Centre Lac

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,269 reviews

tripadvisor

TripAdvisor Rating 4.0/5

234 reviews

It’s okay

Customer review rating 4.3/5

Felipe V. Families - 15/10/2019 AccorHotels review

There was a massive stain in my room, the twin bed was actually attached together and the mattress kept moving during my sleep. I wouldn’t necessarily go back to this hotel in the future nor recommend it to someone.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Merouane ZGANI Assistant-Manager

Cold shower

Customer review rating 4.3/5

Laura M. H. Couples - 09/10/2019 AccorHotels review

Nice room but expensive and no hot water for a shower on the first morning.

Dear BRIAN H., Thank you very much for your stay and for sharing your concerns. We are happy to hear that you enjoyed your overall stay with us. I have forwarded your feedback about the water temperature of the shower to our technical services to follow up. We are looking forward to your next stay. Kind regards, Merouane ZGANI Assistant-Manager

Great for a short stay

Customer review rating 4.3/5

Anonymous Business - 07/10/2019 AccorHotels review

The staff were great, the room was very simple (I missed being able to make a hot drink)

Dear HANNAH B., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Hotel ben comunicat

Customer review rating 4.3/5

Manel Couples - 02/10/2019 AccorHotels review

Bona estada a Ginebra en hotel Ibis Le Lac , confortable i ben comunicat.

Dear MANUEL M., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager
Customer review rating 4.3/5

Rastislav H. Friends - 30/09/2019 AccorHotels review

We had a very good time at hotel. Very clean place. Also pretty good breakfast. We had a pleasant to stay at your hotel. Thank you.

Dear RASTISLAV H., Thank you for your 4 beautiful review which we appreciate. We are delighted you found our staff helpful and friendly during your stay with us and for the services we offered you. We look forward to welcoming you back when next visiting Geneva. Sincerely, Merouane ZGANI Assistant-Manager

Very clean and great service

Customer review rating 4.3/5

Shahbaz A. Couples - 30/09/2019 AccorHotels review

It was a pleasure staying there will definitely come again The only thing need to improve is the breakfast for example eggs are most favourite part of any breakfast although there are boiled egg s available both cold and fresh But if some how the hotel add FRIED eggs in the menu it will give a big extra STAR to their breakfast Staff was very friendly great Location only need to improve the breakfast every thing else was spot on

Dear SHEHBAZ A., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable.Rest assured that we took notes of your comments regarding the breakfast. We hope to see you soon again very soon! Regards, Merouane ZGANI Assistant-Manager

So good !!

Customer review rating 4.3/5

Anonymous Solo - 30/09/2019 AccorHotels review

My room was so good !!

Dear SHOKO S., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Clean, quiet hotel with friendly staff in

Customer review rating 4.3/5

A C. Business - 30/09/2019 AccorHotels review

Good and clean rooms, bathroom is a little small but still clean and good. Working air condition (although I didn't use it). Good sound isolating windows keep the noise from the street outside. Breakfast is expensive compared to what is offered, but maybe this is only the typical expensiveness of Switzerland. Staff is friendly and helpful.

Dear STEFFEN C., A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Geneva and a great privilege to gain your loyalty ! Warm regards, Merouane ZGANI Assistant-Manager

Centrally located hotel close to station

Customer review rating 4.3/5

Robert Solo - 29/09/2019 AccorHotels review

Good

Dear ROBERT C., Many thanks for having shared your experience. We are so pleased to read that you enjoyed the location of the hotel, the professionalism and helpfulness of the staff. We hope to have the pleasure to welcome you again! With best regards Merouane ZGANI Assistant-Manager

Expensive one night stay in Geneva following weeks holiday in Alps

Customer review rating 4.3/5

Tony Couples - 29/09/2019 AccorHotels review

Clean but small room, we had no complaints and were satisfied with our one nights stay. Hotel is walking distance to main train station for Airport which was where we were headed to next. Even without adding the extra cost of breafast the hotel is expensive for what is a basic but adequate hotel. Buffet breakfast was frantic due to not a great deal of space for seating or staging the food. As expected customers were desperately trying to get their moneys worth before the limited food ran out. Goods nights sleep, good shower and after checking out we were able to leave our luggage with reception while we spent a few hours walking around the lake etc before heading to the airport. No parking at the hotel

Dear ANTHONY V., Thank you for taking the time to write this review. We really appreciate your compliments about your stay with us. Regarding the prices there are influenced by the Geneva market. We hope to welcome you again in our hotel. Merouane ZGANI Assistant-Manager

Pleasant

Customer review rating 4.3/5

Sali Friends - 29/09/2019 AccorHotels review

It was really nice.

Dear ASEFA S., I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Merouane ZGANI Assistant-Manager
Customer review rating 4.3/5

Esperanza G. Solo - 29/09/2019 AccorHotels review

Good afternoon, In general the hotel property was as spected. Room was nice, bed very confortable. Breakfast was nice. Everything as espected. The location of the hotel was convenient, but not so nice from my point of view. I would definately remark one of the talents working at the Front desk, Jeffrey. Super nice, his approach was perfect and very proactive. He has such a good profile and is such a people person. Please cascade this note to Mr. Zgani. Thank you and regards, Esperanza

Dear ESPERANZA G., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! Thank you for your words about Jeffrey, certainly one of our best talent. We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Regards, Merouane ZGANI Assistant-Manager

Good service, fair food, not the best location.

Customer review rating 4.3/5

Dmitry Business - 26/09/2019 AccorHotels review

The place location was good in terms of transport, but not perfect in terms of surroundings. Room was nice, food was okay, service was good.

Dear DMITRY, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Merouane ZGANI Assistant-Manager

Customer service can't be beat

Customer review rating 4.3/5

Rich Couples - 26/09/2019 AccorHotels review

From the moment we arrived to the time we checked out, the front desk staff was extremely helpful....

Dear RICHARD D., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Convenient hotel at a great location.

Customer review rating 4.3/5

Will Friends - 25/09/2019 AccorHotels review

It was a lovely stay, we got everything we needed. All the essentials were. Clean room, good food, great location. Friendly and helpful staff

Dear WALID L., Many thanks for having shared your experience. We are so pleased to read that you enjoyed the location of the hotel, the professionalism and helpfulness of the staff. We hope to have the pleasure to welcome you again! With best regards Merouane ZGANI Assistant-Manager

friendly staff,clean room and good breakfast.

Customer review rating 4.3/5

Richard Friends - 25/09/2019 AccorHotels review

although the rooms are small they are clean and the bed was very comfortable, staff very welcoming and pleasant. good choice on continental breakfast buffet.

Dear RICHARD, Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis Genève Centre very soon. Sincerely, Merouane ZGANI Assistant-Manager
Customer review rating 4.3/5

Dennis Families - 25/09/2019 AccorHotels review

Very good, well-maintained hotel in a central location if you don't mind being in the red light district.

Dear DENNIS B., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Friendly staffs, cozy room

Customer review rating 4.3/5

Dk Business - 21/09/2019 AccorHotels review

The hotel is indeed located in 'red district' but in Geneve it is not so much weird or dangerous. Safe and 5 mins walk to Cornavin station, tram station, etc.

Dear DONGKWANG K., We are happy to read, that you've had a nice stay at ibis Geneve Centre Lac .Thank you for taking the time to share your feedback with us. We hope to welcome you back to our hotel very soon! Sincerely, Merouane ZGANI Assistant-Manager

Just the overnight we needed

Customer review rating 4.3/5

Anonymous Friends - 20/09/2019 AccorHotels review

Warm and informative welcome, (we enjoyed the boat ride over the lake) comfortable room, good breakfast, and a short walk to the station in the morning.

Dear ANNE S., A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Geneva and a great privilege to gain your loyalty ! Warm regards, Merouane ZGANI Assistant-Manager

Adequate nothing outstanding

Customer review rating 4.3/5

Andy S. Couples - 20/09/2019 AccorHotels review

Every thing was average the room was OK functional but small

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Merouane ZGANI Assistant-Manager
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