Hotel Royal Hoi An - MGallery 5 stars

TripAdvisor rating 4.5/5 1,598 reviews
Hotel Royal Hoi An - MGallery
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Hotel extras

  • Just a 10 minutes walk to the majestic old quarter of Hoi An, a UNESCO World Heritage Site.

  • The highest rooftop pool and bar in Hoi An.

  • Delicious and diverse dining experiences.

  • Stylish mosaic-tiled outdoor pools.

  • Stunning riverside location in the old town.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bicycles rental
Catering
  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Hotel Royal Hoi An - MGallery

39 Dao Duy Tu Street
Cam Pho Ward
51000
hoi an
viet nam

Tel: +842353950777

Fax: (+84)235/3950888

Contact email

Check-in from 14h00

Check out up to 12h00

  • DA NANG - HOI AN BUS :   HOI AN BUS STATION (4.6 KM)

  • HUE - HOI AN :   HOI AN BUS STATION (4.6 KM)

  • By plane

    DA NANG At 30km / 18.64 miles

  • By plane

    DA NANG AIRPORT At 35km / 21 miles

  • By boat

    CHAM ISLAND DIVING At 6km / 3.73 miles

GPS :15.876437, 108.320335

Our accommodations

Hotel Royal Hoi An offers 187 luxurious rooms and suites. Sotaro Wing offers a harmonious blend of Japanese tradition and Indochinese luxury, that is enhanced by glamorously feminine touches in Wakaku Wing overlooking the ancient town and its river.

DELUXE ROOM 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE ROOM 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 40
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

GRAND DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 40
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

ROYAL DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 50
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

ROYAL DELUXE ROOM, 2 single Size Beds

  • Max. number of persons: 3
  • Area: From 50
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE SUITE, 1 King Size Bed, Private Balcony

  • Max. number of persons: 3
  • Area: From 70
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE SUITE, 2 Single Size Bed, Private Balcony

  • Max. number of persons: 3
  • Area: From 70
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

ANIO 2 BEDROOMS SUITE, 1 King Size Bed, 2 Single Beds, High Floor

  • Max. number of persons: 3
  • Area: From 110
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

ARAKI 2 BEDROOMS SUITE, 1 King Size Bed, 2 Single Beds, High Floor

  • Max. number of persons: 3
  • Area: From 110
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

FAIFO CAFE

Type of cuisine: International

Offering an open kitchen and a sumptuous breakfast buffet station, Faifo Cafe is the perfect place for true culinary gourmets. Whether you seek international or Vietnamese cuisine, there is always something to tempt every taste at this cozy restaurant.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WAKAKU

Type of cuisine: Japanese

This high-end Japanese restaurant in Hoi An, delights the most discerning gourmets with the top quality sushi and yakitori artistically prepared by our talented chefs.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE DECK

Photo non contractuelle / Strictly non binding

The highest rooftop bar and lounge in Hoi An with spectacular views of the ancient town and Thu Bon river. A dream location for memorable moments in Hoi An.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RIVER BAR

Photo non contractuelle / Strictly non binding

Situated at our Art Nouveau-inspired swimming pool, the bar is both cozy by day and chic at night with its flowing lounge sounds. It offers elegant signature cocktails and traditional Vietnamese delights.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ATTIC

Photo non contractuelle / Strictly non binding

Located on the eighth floor of Wakaku wing, The Attic is a unique outlet overlooking Hoi An and its river. This welcoming place is ideal to enjoy and socialize in a cosy ambience along with premium foods and high-end beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 245

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 17 people

Find out more

Our guest reviews for
Hotel Royal Hoi An - MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

4,790 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,598 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

The stay was had both uplifting experiences and disappointing surprises

Customer review rating 4.6/5

Jason W. Couples - 16/10/2019 AccorHotels review

- Check in was fantastic and we were thrilled to get a room upgrade. We were excited about the room it was great. - After check in and showering we discovered that the drain in the shower was not draining the water at all. This was not really a problem at all, we called reception and they had an engineer in the room within 5 minutes to fix the problem. - We went out and returned to the room late to a significant odour (only way to explain is open sewer). As it was late we just slept but it was significant and made it difficult to fall asleep. - In the morning the smell was not as bad but definitely still present. We went down to reception and they stated that they will move our rooms. We went and packed up everything and we would pick up a new key when we return to the hotel in the afternoon. (I know such things happen and we did not and do not expect anything for the nuisance of having to move we just wanted to be put into the same position to enjoy our stay) - Unfortunately upon returning to the hotel and picking up the new key we found that we had been down graded from the suite upgrade back down to a twin room. Overall it was just really disappointing that due to no fault of our own we had the gift of an upgrade removed without discussion. Unfortunately it was an unpleasant surprise and was a little depressing for my partner who loved the suite. If we had known we were getting downgraded i would have happily paid to be put into a suite if it came to that.

Extremely good

Customer review rating 4.6/5

Carol B. Couples - 16/10/2019 AccorHotels review

Super hotel, a wonderful room, very helpful and pleasant staff and would recommend the hotel to others as well as visiting again ourselves

Nice stay

Customer review rating 4.6/5

Patrique C. Families - 15/10/2019 AccorHotels review

we had a nice, pleasant stay in a nice, clean and friendly Hotel. The rooftop bar and pool was the most interesting part as it si trendy among the teenagers (being with out teenager daughter travelling it was a highlight). Service and staff was very good. Had always all we needed. just the breakfast was a bit crowded, but this is inevitable being a Hotel on a touristy place all groups or families move at more or less same time in the morning for the tours. Hotel and staff is not to be blamed for that. Staff always tried to be friendly and efficient on servicing on time.

Wonderful

Customer review rating 4.6/5

Tracey O. Friends - 14/10/2019 AccorHotels review

We had a fabulous time in your hotel. Service was great. Rooms were spacious, incredibly clean and the staff friendly and helpful. Decor was beautiful.

just perfect

Customer review rating 4.6/5

Nikki Families - 14/10/2019 AccorHotels review

staff are wonderful, hotel is delightful and location perfect, would highly recommend

Dear Nicole Joanne M., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Excellent customer service, great staff and Hotel

Customer review rating 4.6/5

Karen M. Friends - 13/10/2019 AccorHotels review

Loved staying at the hotel as the staff were excellent.

Dear Karen Ann M., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Enjoyable!

Customer review rating 4.6/5

Alyssa Couples - 13/10/2019 AccorHotels review

Depending on the room you get it can be a bit dark, specifically the Asian/Oriental ones. The other room type is much brighter, especially during the day. Beds are fantastic especially after a day of hiking the marble mountains. I would take the river view with a grain of salt as the portion of the river in front of the hotel is much narrower. They could do much better with the soundproofing as well, as we could hear a noisy family from two rooms down through our front door, and if you are staying in the annexe wing you will be able to hear traffic through your window. Location is a short walk away from old town. In terms of service, F&B, and overall decor, we could find no issues as the staff were attentive to our needs throughout our stay.

Dear Sabado Prenda A., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Great location, facilities and staff

Customer review rating 4.6/5

Jeremy Couples - 12/10/2019 AccorHotels review

We have stayed here twice now, once a few years ago before the recent expansion and again very recently. The hotel is located just far enough from the old town to get away from the hustle but close enough that it is only a short walk (or a couple of minutes on a hotel bicycle). Perfect. The hotel facilities are excellent, particularly the pools which are a welcome retreat from the heat. The rooms are very nice and the staff are great. The only negative I can think of is the wifi speed is pretty slow, useable but not ideal. Overall a great hotel, I hope to be back again - we will continue to recommend it to friends visiting hoi an.

Dear Jeremy Johannes V., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Hotel was up to its usual standard

Customer review rating 4.6/5

Garry Couples - 12/10/2019 AccorHotels review

This was our 4th stay with this hotel and it’s standard is as high as usual.

Dear Garry E., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Wonderful experience and a great staff!

Customer review rating 4.6/5

John W. Solo - 12/10/2019 AccorHotels review

The hotel is spectacular. Very nicely decorated and professional staff. The pool view is extremely impressive and the staff at the pool are nothing short of amazing.

Dear John Joseph W., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Great experience

Customer review rating 4.6/5

G. G. Families - 11/10/2019 AccorHotels review

Fantastic hotel great location in town. Lovely staff.

Dear Gonz G., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Welcoming staff and beautiful hotel

Customer review rating 4.6/5

Jacqueline Couples - 11/10/2019 AccorHotels review

We loved every part of our stay, from the room to the welcome cocktail and the attention at every time we entered or exited the foyer. Thank you very much.

Dear Jacqueline H., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Very good room and service

Customer review rating 4.6/5

H. H. S. Friends - 10/10/2019 AccorHotels review

All employee are good and kind. Room is clean.

Dear Haesung H., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Terrific property

Customer review rating 4.6/5

Anonymous Couples - 08/10/2019 AccorHotels review

Excellent across the board

Dear Stewart Gary G., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Enjoyed the top pool area, great attentive service

Customer review rating 4.6/5

Mary Friends - 08/10/2019 AccorHotels review

Overall great. We were disappointed with the gym that is not 5 star level.

Dear Mari S., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

FANTASTIC !!

Customer review rating 4.6/5

Mary M. Couples - 08/10/2019 AccorHotels review

We loved the accommodation at your hotel .....we had great service and always enjoyed the rooftop for Happy Hour....the view from there was amazing and Kevin was great looking after us with our drinks. I Also want to say a big thank you again to my friend Tu for making me the best hot mint and lime tea for my cold ....it was the best! ( I’ve tried making it myself but it just doesn’t taste as good as yours Tu haha) If we ever come back to visit Hoi An we would certainly stay at your fabulous Hotel.

Dear Mary Susan Ann M., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Wonderful five nights.

Customer review rating 4.6/5

Margaret D. Couples - 07/10/2019 AccorHotels review

Beautiful hotel with wonderful staff.

Dear Margaret Joan D., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

It’s very comfortable

Customer review rating 4.6/5

Weerawit K. Couples - 06/10/2019 AccorHotels review

I love everything here

Dear Weerawit k., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Great design hotel and service

Customer review rating 4.6/5

Dan T. K. M. Families - 05/10/2019 AccorHotels review

Great service and great design

Dear Kian m. T., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Outstanding Hotel, perfectly located, with amazing service

Customer review rating 4.6/5

Prav B. Friends - 04/10/2019 AccorHotels review

This is a luxurious hotel, that is perfectly located for exploring Hoi An on foot, or by bicycle. The staff are fabulous, and quickly learned my name, and were always very welcoming whenever they me, or my travel buddies. The rooms are comfortable, luxurious, and clean. The breakfast was outstanding and plentiful. The spa experience was exquisite. I have already recommended this hotel as the place to choose when visiting Ho An

Dear Pravin B., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager
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